36
6 Troubleshooting
37
Windows 95 OSR2
1.
Eject the Modem from the computer
2.
Select
Start
,
Settings
,
Control Panel
, then double-click
Modems
.
3.
Click
Modem
once to highlight,
then click
Remove
.
4.
Close the “Control Panel” window and return to the Desktop.
Do not
reboot or restart the computer!
Select
Start
,
Programs
, then
MS-DOS
Prompt
!
5.
The “MS-DOS Prompt” window appears. At the prompt, enter the fol-
lowing commands, exactly as shown (
<enter>
means press the Enter
key on the keyboard).
Note
: If the Windows Directory is not named “C:/Win-
dows,” substitute its new name in the entry below.
cd c:\windows\inf <enter>
rename *.inf *.bak <enter>
cd c:\windows\inf\other <enter>
rename *.inf *.bak <enter>
exit <enter>
6.
The “MS-DOS Prompt” window closes.
Do not reboot or restart the
computer!
Insert the Modem into the computer and perform the standard
installation procedure (see the “Windows 95” section of chapter 4, “Install-
ing the Driver Software”).
7.
After installing the driver software, select
Start
,
Programs
, then
MS-DOS
Prompt
. The “MS-DOS Prompt” window reappears. At the prompt, enter
the following commands, exactly as shown.
cd c:\windows\inf <enter>
rename *.bak *.inf <enter>
cd c:\windows\inf\other <enter>
rename *.bak *.inf <enter>
exit <enter>
The Modem and computer are now properly configured and ready to use.
