INDUSTRIAL I/O PACK SERIES
AVME9675A
VMEx64 bus 6U CARRIER BOARD
Acromag, Inc. Tel: 248-295-0310
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http://www.acromag.com
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https://ww.acromag.com
5.0 SERVICE AND REPAIR
5.1 Service and Repair Assistance
Surface-Mounted Technology (SMT) boards are generally difficult to repair.
It is highly recommended that a non-functioning board be returned to
Acromag for repair. The board can be damaged unless special SMT repair
and service tools are used. Further, Acromag has automated test
equipment that thoroughly checks the performance of each board. When a
board is first produced and when any repair is made, it is tested, placed in a
burn-in room at elevated temperature, and retested before shipment.
Please refer to Acromag's Service Policy Bulletin or contact Acromag for
complete details on how to obtain parts and repair.
5.2 Preliminary Service Procedure
CAUTION: POWER MUST BE TURNED OFF BEFORE SERVICING BOARDS
Before beginning repair, be sure that all of the procedures in Section 2,
Preparation For Use, have been followed. Also, refer to the documentation
of your carrier board to verify that it is correctly configured. Replacement of
the carrier and/or IP with one that is known to work correctly is a good
technique to isolate a faulty board.
5.3 Where to Get Help
If you continue to have problems, your next step should be to visit the
Acromag web site at
. Our web site contains the most
up-to-date product and software information.
Go
to the “Support” tab or your specific model ordering page.
Acromag’s application engineers can also be contacted directly f
or technical
assistance via email, telephone, or FAX through the contact information
listed below. Note that an email question can also be submitted from within
the Knowledge Base or directly from the “Contact Us” tab.
When needed,
complete repair services are also available.
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Email:
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Phone: 248-295-0310