Troubleshooting for Mac users
The power will not go on when I plug in the Drive.
Make sure your connections are secure.
When I leave my computer idle for a while and come back, the
Drive won’t work properly.
The most likely cause is that your computer is going to sleep. The
immediate solution is to restart your computer. To prevent this prob-
lem from recurring, go into your Energy Saver preferences and set it
to never go into Sleep mode.
The Drive feels quite warm to the touch when powered on. Is
this dangerous?
When in operation, the Drive may indeed feel quite warm to the
touch. This is normal.
Performance via USB seems to be slower than 480 Mbps.
First, in order to reach USB .0 speeds, you must have a computer or
host adapter card that supports USB .0. If the connection only sup-
ports USB 1.1 the Drive will operate at USB 1.1 speeds (up to 1 Mbps).
Second, 0 Mbps is the maximum speed that USB .0 devices can
reach. Actual data transfer rates will vary depending on a number of
factors, including available CPU resources.
Summary of Contents for PDHD1000USE-72
Page 1: ...User s Guide ...
Page 4: ... 43 Obtaining service 44 Contact AcomData 45 Notices ...
Page 5: ...Getting started ...
Page 11: ...Getting to know your AcomData Drive ...
Page 18: ...Installing your pureDrive ...
Page 25: ...Using your AcomData Drive ...
Page 34: ...Help other information ...