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Troubleshooting
If you experience a problem with your AcomData product,
you should take the following actions in the order specified:
1. Make sure you followed all of the instructions in this
guide properly;
2. Consult the Troubleshooting sections of this guide;
3. If the issue you are having is still not resolved, contact
Technical Support using one of the following options:
a) via the online Technical Support form at our web site,
www.acomdata.com
b) via e-mail at [email protected]
c) by telephone at (909) 348-0680.
Troubleshooting for PC Users
The power will not go on when I turn on the Drive.
A: Make sure your connections are secure. Make sure you
properly connected the Drive’s internal power cable to the
installed IDE drive.
My computer does not recognize the Drive.
A: Make sure all of your connections are secure. If you have
an add-on card, make sure it is working properly and/or
update the driver. Make sure you properly connected the
Drive’s internal power cable to the installed IDE drive. Make
sure you have all the latest updates for your operating sys-
tem. Make sure your Drive is formatted using a file system
that is compatible with your computer.
When I leave my computer idle for a while and come
back, my AcomData Drive won’t work properly.
A: The most likely cause is that your computer is going
Summary of Contents for Enclosure
Page 1: ...Hard Drive For 3 5 IDE hard drives ...
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