Chapter 4
146
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE:
The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the troubleshooting sections to try and resolve the issue.
4.
If the Issue is still not resolved, see “Online Support Information” on page 184.
Start
Hardware or
Software Failure?
Hardware Failure
Determine HW
failure type
Component
Failure
LCD Failure
Mainboard Failure
Software Failure
HDD Image
Failure
Go to Component
Failure section
Go to LCD Failure
Section
Replace
Mainboard
Chapter 4
Summary of Contents for ZX4800 Series
Page 6: ...VI Laptopblue ...
Page 10: ...X Table of Contents Laptopblue ...
Page 47: ...Chapter 2 37 Laptopblue ...
Page 53: ...43 Chapter 3 4 Lift the ODD bezel away 5 Close the ODD assembly Laptopblue ...
Page 57: ...47 Chapter 3 5 Forcefully pry the rear cover from the assembly i ii iii iv Laptopblue ...
Page 59: ...49 Chapter 3 4 Disconnect the audio cable from the audio board Laptopblue ...
Page 62: ...Chapter 3 52 7 Remove the HDD module from the bracket Laptopblue ...
Page 74: ...Chapter 3 64 15 Lift the mainboard shielding away from the chassis Laptopblue ...
Page 76: ...Chapter 3 66 4 Lift the WLAN module away Laptopblue ...
Page 82: ...Chapter 3 72 4 Remove the fan Laptopblue ...
Page 87: ...77 Chapter 3 4 Remove the cables from the guide clips Laptopblue ...
Page 97: ...87 Chapter 3 4 Lift the power board away from the bezel Laptopblue ...
Page 100: ...Chapter 3 90 4 Disconnect the webcam cable Laptopblue ...
Page 121: ...111 Chapter 3 13 Connect the LVDS cable 14 Adhere the LVDC cable protective cover Laptopblue ...
Page 138: ...Chapter 3 128 4 Connect the left and right touchscreen sensor cable connectors Laptopblue ...
Page 143: ...133 Chapter 3 4 Connect the two 2 LCD to inverter board cables 1 and 2 1 2 Laptopblue ...
Page 155: ...145 Chapter 3 4 Close the ODD Laptopblue ...
Page 193: ...183 Appendix B Laptopblue ...
Page 196: ...186 Laptopblue ...
Page 197: ...187 Laptopblue ...
Page 198: ...188 Laptopblue ...