background image

Appendix C

126

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch 
office. Acer Branch Offices and Regional Business Units may access our website. However some information 
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and 
Server models including:

!

Service guides

!

User's manuals

!

Training materials

!

Bios updates

!

Software utilities

!

Spare parts lists

!

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our 
technical material.

 Also contained on this website are: 

!

Detailed information on Acer's International Traveller’s Warranty (ITW) 

!

Returned material authorization procedures 

!

An overview of all the support services we offer, accompanied by a list of telephone, fax and email 
contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or 
comments, please do not hesitate to communicate these to us.

Online Support Information

Appendix C

Summary of Contents for Veriton 7600GTR

Page 1: ...V Veriton 5600GT 5600V Veriton 3600GT 3600V Service Guide SERVICECDPARTNO VD V03V3 001 PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Veriton 7600GTR GT V 5600GT V and 3600GT V service guide Date Chapter Updates ...

Page 3: ...espect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and ...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ... 37 Power Management Setup 40 PnP PCI Configurations 43 PC Health Status 45 Frequency Control 46 Load Optimized Settings 47 System Security 48 Set Supervisor Password 48 Set User Password 49 Bypassing the Password 49 Save Exit Setup 51 Exit Without Saving 52 Intel Serial ATA RAID Introduction 53 ATA Operate Mode 53 RAID BIOS Configuration 56 Chapter 3 Machine Disassembly and Replacement 64 General...

Page 8: ...List 108 Veriton 7600GTR GR V Exploded Diagram 109 Veriton 5600GR V Exploded Diagram 110 Veriton 3600GR V Exploded Diagram 111 Appendix A Model Definition and Configuration 121 Appendix B Test Compatible Components 122 Microsoft Windows XP Environment Test 123 Appendix C Online Support Information 126 ...

Page 9: ...IX Table of Contents ...

Page 10: ...oad range of demanding computing needs The 865G 865GV chipsets offer high bandwidth interfaces such as dual channel DDR400 main memory 800 MHz system bus integrated graphics controller with Intel Extreme Graphics 2 Technology AGP8X Graphics for Intel 865G chipset Intel Communication Streaming Architecture featuring a Dedicated Network Bus DNB interface for wire speed Gigabit Ethernet GbE and Hi Sp...

Page 11: ... controller T Audio in Line in Audio out Line out Headphone out and Microphone in interfaces NOTE The system has two microphone in jacks front and rear However you can not use both of them at the same time By default your system enables the microphone in jack in front and disables the one at the back Connectivity T Three 32 bit v2 3 Master PCI bus slots support 3 3v 5v PCI bus interface T One AGP ...

Page 12: ... 3 Front Panel for Veriton 3600GT 3600V The computer s front panel consists of the following Label Icon Description 1 Floppy drive LED 2 Floppy drive eject button 3 Optical drive Stop Eject Button 4 Power button ...

Page 13: ...them at the same time The default setting for your system enables the microphone in port in front and disables the one at the back 5 Power LED 6 LAN activity LED 7 Hard disk drive activity LED 8 One button recovery slot 9 USB ports 10 Headphone out port 11 Microphone in port front Label Icon Description ...

Page 14: ...Chapter 1 5 Rear Panel for Veriton 3600GT 3600V Label Icon Color Description 1 Light blue Audio in Line in jack 2 Lime Audio out Line out jack 3 Pink Microphone in jack rear ...

Page 15: ...ck NOTE The CRT monitor port is automatically disabled when an add on AGP VGA card is installed into the system for Intel 865G chipset Connect the monitor to the VGA port instead 4 Black USB ports 5 White Network port 6 Blue CRT LCD monitor port 7 Burgundy Parallel printer port 8 Teal or Turquoise Serial port 9 Black USB ports 10 Purple PS 2 keyboard port 11 Green PS 2 mouse port 12 Power cord soc...

Page 16: ...nt panel consists of the following Label Icon Description 1 Floppy drive eject button 2 Floppy drive LED 3 One button recovery slot 4 Headphone out port 5 Microphone in port front 6 USB ports 7 Power button 8 Power LED 9 LAN activity LED 10 Hard disk drive activity LED ...

Page 17: ...e in ports front and rear However you can not use both of them at the same time The default setting for your system enables the microphone in port in front and disables the one at the back 11 Optical drive Stop Eject Button Label Icon Description ...

Page 18: ...lor Description 1 Pink Microphone in jack rear 2 Lime Audio out Line out jack 3 Light blue Audio in Line in jack 4 Black USB ports 5 White Network port 6 Blue CRT LCD monitor port 7 Burgundy Parallel printer port 8 Teal or Turquoise Serial port 9 Black USB ports ...

Page 19: ...ystem enables the microphone in port in front and disables the one at the back NOTE The CRT monitor port is automatically disabled when an add on AGP VGA card is installed into the system for Intel 865G chipset Connect the monitor to the VGA port instead 10 Green PS 2 mouse port 11 Purple PS 2 keyboard port 12 Power cord socket Label Icon Color Description ...

Page 20: ...Chapter 1 11 Front Panel for Veriton 7600GTR 7600GT 7600V The computer s front panel consists of the following Label Icon Description 1 USB ports 2 Microphone in port front 3 Speak out line out port ...

Page 21: ...etting for your system enables the microphone in port in front and disables the one at the back 4 Optical drive Stop Eject Button 5 Optical drive Stop Eject Button 6 Floppy drive LED 7 Floppy drive eject button 8 One button recovery slot 9 Power button 10 Power LED 11 LAN activity LED 12 Hard disk drive activity LED Label Icon Description ...

Page 22: ...Chapter 1 13 Rear Panel for Veriton 7600GTR 7600GT 7600V Label Icon Color Description 1 Light blue Audio in Line in jack 2 Lime Audio out Line out jack ...

Page 23: ...T monitor port is automatically disabled when an add on AGP VGA card is installed into the system Connect the monitor to the VGA port instead 3 Pink Microphone in jack rear 4 White Network port 5 Black USB ports 6 Blue CRT LCD monitor port 7 Burgundy Parallel printer port 8 Teal or Turquoise Serial port 9 Black USB ports 10 Purple PS 2 keyboard port 11 Green PS 2 mouse port 12 Power cord socket 13...

Page 24: ...se Floopy Parallel Serial UltraDMA 33 66 100 USB AC 97 Link HUB Link LPC Bus USB Port 4 USB Port 3 USB Port 2 USB Port 1 DIMM 64bit DDR 4X 8X USB Port 0 Flash FSB Analog SMSC ST L6710 2 Phase PWM 1 1 USB Port 5 USB Port 6 USB Port 7 47M192 Serial ATA Serial ATA 0 Serial ATA 1 64bit DDR Channel 1 Channel 2 PCI Slot 3 PCI Slot 2 PCI Slot 1 PCI BUS PCI BUS PCI BUS IEEE1394 TSB43AB23 LAN BCM4401 5705 ...

Page 25: ...led with your system Search opens a search window 3 Multimedia keys Allow you to do the following Play Pause button press to start playing the audio track or video file Press again to pause Stop button press to stop playing the audio track or video file Forward button press to skip forward to the next track or file and start playing Backward button press to skip backward to the previous track or f...

Page 26: ...Opens the applications context menu same function as clicking the right button of the mouse 9 Windows logo key Start button Combinations with this key perform special functions such as Windows Tab Activates the next Taskbar button Windows E Explore My Computer Windows F Find Document Windows M Minimize All j Windows M Undo Minimize All Windows R Displays Run dialog box 10 Caps lock When activated ...

Page 27: ...IOS ROM size 4MB Support protocol PCI 2 1 APM1 2 DMI 2 00 1 E IDE ACPI 1 0 ESCD 1 03 ANSI ATA 3 0 PnP 1a Bootable CD ROM 1 0 ATAPI Boot from CD ROM feature Yes Support to LS 120 drive Yes Support to BIOS boot block feature Yes System Memory Item Specification Memory socket number 4 sockets Support memory size per socket 128 256 512 1024MB Support maximum memory size 4GB 4096MB Support memory type ...

Page 28: ...Mono or stereo Stereo Resolution 20 bits Compatibility AC 97 2 1 compliant Sound Blaster Pro compatible Mixed digital and analog high performance chip Enhanced stereo full duplex operation High performance PCI audio accelerator High Quality ESFM music synthesizer MPU 401 UART mode interface for wavetable synthesizers and MIDI devices Integrated game port Meets PC 97 PC98 and WHQL specifications Mu...

Page 29: ...t controller Embedded in SMSC LPC47M192 Parallel port controller resident bus LPC Number of parallel ports 1 Support SPP ECP EPP SPP ECP EPP 1 7 1 9 Connector type 25 pin D type female connector Parallel port function control Enable disable by BIOS Setup Optional ECP DMA channel in BIOS Setup DMA channel 1 DMA channel 3 Optional parallel port I O address via BIOS Setup 378 37F 278 27F 778 77A Opti...

Page 30: ...ications Temperature Operating 10 to 35 C Non operating 10 to 60 C Non operating 20 to 60 C Storage package Humidity Operating 15 to 80 RH non condensing Non operating 15 to 80 RH non condensing Unpacked Non operating 15 to 80 RH non condensing Storage package Vibration Operating Sweep rate Direction Test cycles 5 16 2 Hz 0 38mm peak to peak 16 2 250 Hz 0 2G 1 octave minute X Y Z axis 2 cycles per...

Page 31: ... A 2 Input voltage Nominal Voltage Variation Range 100 120 VRMS 90 132 VRMS 200 240 VRMS 180 264 VRMS A 3 Input current Input Current Measuring Range 6A 90 132 VRMS 3A 180 264 VRMS 200W Power Supply Output Requirements Regulation Current Rating Max 5V 5 18A 12V 5 14A 12V 10 0 5A 3 3V 5 14A 5VSB 5 2A 250W Power Supply Output Requirements Regulation Current Rating Max 5V 5 25A 12V 5 17A 12V 10 0 8A ...

Page 32: ...annel DIMM Population No restrictions Matching DIMM pairs Rank Row Size Size of one side of the DIMM populated in the channel 64MB 512MB 2x the size of one side of the DIMM populated in the channel A or B 128MB 1GB Number of Ranks Rows 8 maximum 4 maximum Channel Size 64 bits 128 bits Page Size Size read from DIMM 4KB 8KB 16KB 2 x Size read from DIMM 8KB 16KB 32KB Burst Length 4 or 8 4 Memory Chan...

Page 33: ...le or dual channel is obtained with matched DIMM population Table below shows DIMMs with same Organization and Density but are non matching as bus width technology and or external banks are different T Mixing these DIMMs will put platform into single channel mode DIMM 1 DIMM 2 DIMM3 DIMM4 Total 128MB 1GB 128MB 1GB 256MB 2GB 128MB 1GB 128MB 1GB 256MB 2GB 128MB 1GB 128MB 1GB 128MB 1GB 128MB 1GB 512M...

Page 34: ...rformance than Single Channel configurations Matched DIMMs need to have identical density DRAM technology DRAM bus width and equal number of memory banks Optimal platform performance with Dual Channel DDR400 matched DIMMs T Fully loaded configurations can be single or double sided DIMMs T Lightly loaded configurations need to be double sided DIMMs When not using DDR400 best performance obtained wi...

Page 35: ...guration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Before you run Setup make sure that you have saved all open files The system reboots immediately after you exit Setup System Utilities Cha...

Page 36: ...ells you how to move within a screen and from one screen to another T To select an option move the highlight bar by pressing w y z or x then press e T To change a parameter setting press or until the desired setting is found or press e to pop out the screen with available items for selection T Press to return to the main menu If you are already in the main menu press again to exit Setup The parame...

Page 37: ...e of your system Serial Number Displays your system s serial number Main Board ID Displays the main board s identification number Main Board S N Displays your main board s serial number System BIOS Version Specifies the main version of your BIOS utility SMBIOS version The System Management Interface SM BIOS allows you to check your system hardware components without actually opening your system Ha...

Page 38: ...DE Channel 0 Master Lets you configure the hard disk drive connected to the master port of IDE channel 0 To enter the IDE Channel 0 Master setup press e The IDE CD ROM is always automatically detected Show the Status None HDD or CD ROM Number IDE Channel 0 Slave Lets you configure the hard disk drive connected to the slave port of IDE channel 0 To enter the IDE Channel 0 Slave setup press e The ID...

Page 39: ...A80 MONO Halt On This parameter enables you to control the system stops in case of Power on self test POST errors All But Keyboard All Errors No Errors All But Diskette All But Disk Key Base Memory Refers to the portion of memory that is available to standard DOS programs DOS systems have an address space of 1 MB but the top 384 KB called high memory is reserved for system use This leaves 640 KB o...

Page 40: ...hannel 0 Master Slave IDE Channel 1 Master Slave Displays the device type Auto None Manual Access Mode Selects the HDD access mode Auto Large LBA CHS Capacity Shows the size of your hard disk in MB xxxxx MB Cylinder Shows your hard disk s number of cylinders 0 to 65535 Head Shows your hard disk s number of heads 0 to 255 Precomp Selects the Precomp number for old HDD parking 0 to 65535 Landing Zon...

Page 41: ... enabled and someone attempts to write data into this area BIOS will show a warning message on screen and alarm beep Disabled Enabled CPU L1 L2 Cache Uses internal level 1 L1 and external level 2 L2 cache memory to improve performance Enabled Disabled Hyper Threading Technology The processor uses Hyper Threading technology to increase transaction rates and reduces end user response times The techn...

Page 42: ... to set the Gate A20 status A20 refers to the first 64KB of extended memory When the default value Fast is selected the Gate A20 is controlled by port 92 or chipset specific method resulting in faster system performance When Normal is selected A20 is controlled by a keyboard controller or chipset hardware Fast Normal Typematic Rate Setting This item is used to enable or disable the typematic rate ...

Page 43: ...tem is a diagnostics technology that monitors and predicts device performance Enabled Disabled Report No FDD for WIN 95 For compatibility with Windows 95 logo certification select Yes to release IRQ6 when the system contains no floppy drive When this setting is set to Yes users have to select Disabled for the Onboard FDC Controller in the Integrated Peripherals menu No Yes Full Screen LOGO Show Th...

Page 44: ...allows users to configure the DRAM timings manually By SPD Manual CAS Latency Time This controls the timing delay in clock cycles before SDRAM starts a read command after receiving it Settings 2 2 5 3 clocks 2 clocks increases the system performance the most while 3 clocks provides the most stable performance 2T 2 5T 3T Active to Precharge Delay The field specifies the idle cycles before prechargi...

Page 45: ...ring mechanism will be enabled following the appropriate timing delay specified in this field With the thermal monitoring enabled clock modulation controlled by the processor s internal thermal sensor is also activated to keep the processor within allowable temperature limit 4 Min 8Min 16 Min 32 Min AGP Aperture Size MB This setting controls just how much system RAM can be allocated to AGP for vid...

Page 46: ...to enabled the transfer access of the IDE DMA Enabled Disabled On Chip Primary PCI IDE On Chip Secondary PCI IDE The integrated peripherals controller contains an IDE interface with support for two IDE channels Choose Enabled to activate each channel separately Enabled Disabled IDE Primary Master PIO IDE Primary Slave PIO IDE Secondary Master PIO IDE Secondary Slave PIO The four IDE PIO Programmed...

Page 47: ...tible Mode with Serial ATA Port 1 set to Primary Master Primary Slave Compatible Mode with Serial ATA Port 1 set to Primary Slave Secondary Master Compatible Mode with Serial ATA Port 1 set to Secondary Master Secondary Slave Compatible Mode with Serial ATA Port 1 set to Secondary Slave Primary Master Compatible Mode with only Serial ATA Enabled and Port 1 set to Primary Master Secondary Master Co...

Page 48: ... system has no floppy drive select Disabled in this field Enabled Disabled Onboard Serial Port 1 This option is used to assign the I O address and interrupt request IRQ for onboard serial port 2 Disable 3F8 IRQ4 2F8 IRQ3 3E8 IRQ4 2E8 IRQ3 Auto Onboard Serial Port 2 This option is used to assign the I O address and interrupt request IRQ for onboard serial port 2 Disable 3F8 IRQ4 2F8 IRQ3 3E8 IRQ4 2...

Page 49: ...orks only in APM mode IMPORTANT If an ACPI aware operating system such as Windows 98 or Windows 2000 is installed in ACPI mode the operating system will use the ACPI interfaces Then the settings in Power Management page is non effective The following screen shows the Power Management parameters and their default settings ...

Page 50: ...er to initialize the VGA card Therefore if the AGP driver of the card does not support the initialization feature the display may work abnormally or not function after resuming form S3 Auto Yes No Power Management This item is used to select the degree or type of power saving and is related to these modes Suspend Mode and HDD Power Down Min Saving Minimum Power Management Suspend Mode 1 Hour Max S...

Page 51: ...erature From 12 5 to 87 5 at 12 5 increment Wake Up by PCI PME These fields specify whether the system will be awakened from power saving modes when activity or input signal of the specified hardware peripheral or component is detected Disabled Enabled FAN CONTROL This setting is used to enable disable the fan speed control function Enabled Disabled Power On by Ring When Enabled any fax modem acti...

Page 52: ...ug Play aware No Yes Reset Configuration Data Select Enabled to reset Extended System Configuration Data ESCD when you exit Setup if you have installed a new add on and the system configuration has caused such a serious conflict that the OS cannot boot Disabled Enabled Resources Controlled By The Award Plug and Play BIOS has the capacity to automatically configure all of the boot and Plug and Play...

Page 53: ...pace is the VGA Palette Snoop bit 0 is disabled For example if there are two VGA devices in the computer one PCI and one ISA and the Disabled Data read or written by the CPU is only directed to the PCI VGA device s palette registers Enabled Data read or written by the CPU is directed to both the PCI VGA device s palette registers and the ISA VGA device s palette registers permitting the palette re...

Page 54: ...is once opened To clear the warning message set the field to Reset The setting of the field will automatically return to Enabled later Disabled Enabled CPU Temperature Ambient Temperature VCore From VID 2 5V Vccp 3 3V 5V 12V HVcc 1 5V 1 8V CPU FAN Speed System FAN Speed These items display the current status of all of the monitored hardware devices components such as CPU voltages temperatures and ...

Page 55: ...rameters found in this menu Parameter Description Option CPU Clock Ratio Core Clock Frequency to System Bus Ratio RO Auto Detect PCI CLK This option allows you to enable disable the feature of auto detecting the clock frequency of the installed PCI bus Enabled Disabled ...

Page 56: ...type hard disk type etc otherwise BIOS will keep the previous CMOS settings Selecting this option displays the following dialog box Choosing Yes enables BIOS to automatically detect the hardware changes that you have made in your system This option also allows you to restore the default settings Choosing No returns you to the main menu without loading the default settings ...

Page 57: ...phanumeric characters When you type the characters they appear as asterisks on the password screen box 2 After typing the password press e 3 At the next prompt re type your password and press e again to confirm the new password After the password entry the screen automatically reverts to the main screen To disable the password press e when prompted to enter the password The screen displays a messa...

Page 58: ... press e 3 At the next prompt re type your password and press e again to confirm the new password After the password entry the screen automatically reverts to the main screen To disable the password press e when prompted to enter the password The screen displays a message confirming that the password has been disabled Bypassing the Password If you forgot your password you can bypass the password s...

Page 59: ...S Follow these steps to bypass the password 1 Reset CMOS by adjusting JBAT1 to 2 3 2 Reboot the system 3 Adjust the JP2 back to 1 2 NOTE Please refer to the following JBAT1 Clear CMOS JP2 CMOS Check 1 2 Normal 2 3 Clear CMOS ...

Page 60: ...p Highlight this item and press Enter to save the changes that you have made in the Setup Utility and exit the Setup Utility When the Save and Exit dialog box appears press Y to save and exit or press N to return to the main menu ...

Page 61: ... in the Setup Utility and exit the Setup Utility When the Exit Without Saving dialog box appears press Y to discard changes and exit or press N to return to the main menu NOTE If you have made settings that you do not want to save use the Exit Without Saving item and press Y to discard any changes you have made ...

Page 62: ...and queuing elevator seek and packet chain command Following are the Parallel ATA P ATA and Serial ATA S ATA device configurations supported by Intel ICH5R Introduction Following are the Parallel ATA P ATA and Serial ATA S ATA device configurations supported by Intel ICH5R ATA Operate Mode There are two modes to select Legacy mode and Native mode Legacy Mode T In this mode system BIOS just assign ...

Page 63: ...Chapter 2 54 3 Combined Mode S ATA devices and P ATA devices Maximum of 2 devices each thus total 4 devices at maximum ...

Page 64: ... OS that support switch to Native Mode WinXP Windows NET Server can set SATA and PATA to Native Mode T Comprehend both Legacy and or Native Modes T Maximum 6 ATA devices to connect 4 for P ATA 2 for S ATA NOTE Proper support BIOS provides a BIOS setup option for Native Mode or Legacy Mode user selection ...

Page 65: ...tel RAID Option ROM 1 Creating Deleting and Resetting RAID Volumes The Serial ATA RAID volume may be configured using the RAID Configuration utility stored within the Intel RAID Option ROM During the Power On Self Test POST the following message will appear for a few seconds Note The Driver Model Serial and Size in the following example might be different from your system After the above message s...

Page 66: ...rough the available values by using the wor y keys and pressing the ekey to select and advance to the next field The available values range from 4KB to 128 KB in power of 2 increments The strip value should be chosen based on the planned drive usage Here are some suggested selections 16 KB Best for sequential transfers 64 KB Good general purpose strip size 128 KB Best performance for most desktops...

Page 67: ...AID 1 can not select Strip Size From the Strip size press the vor ekey to advance to the Create Volume prompt The window will appear as follows Then Press eto create the specified volume and the following prompt will show ...

Page 68: ... the selection or press N to create the RAID volume again Then you will return to the main menu with an updated status as follows Scroll to option 4 Exit and press eto exit the RAID Configuration utility The following prompt appears ...

Page 69: ...t all data on RAID drives will be lost NOTE If your system currently boots to RAID and you delete the RAID volume in the Intel RAID Option ROM your system will become unbootable Select option 2 Delete RAID Volume from the main menu window and press ekey to select a RAID volume for deletion The following window will appear ...

Page 70: ...t Disks to Non RAID and press eto delete the RAID volume and remove any RAID structures from the drives The following screen appears Press Y key to accept the selection NOTE You will lost all data on the RAID drives and any internal RAID structures when you perform this operation This operation may cause some issues such as incompatible RAID configuration or a failed volume or failed disk ...

Page 71: ...ll For example if we had a 1KB stripe size and a 128KB file each drive would have to be written to 64 times to store 64 different 1KB files This creates a bottleneck as the drive attempts to read or write a large number of times for a single file As we mentioned before RAID 0 has no fault tolerance meaning that if one drive in the array fails the whole array is shot There is no way to rebuild or r...

Page 72: ...is not busy or closer to the desired information theoretically resulting in faster data access When writing on the other hand there is some overhead when compared to a single drive as the controller must duplicate the file it is sent and then pass it along to the drives In a RAID 1 setup identical drives are best in order to prevent lost space Since the same data is being written to two drives the...

Page 73: ...the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat bladed screwdriver Phillips screwdriver Hexagonal screwdriver Plastic stick NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components Machine Disassembly and Re...

Page 74: ...on Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system ...

Page 75: ...Procedure Flowchart The flowchart on the succeeding page gives you a graphical representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing Veriton 7600GTR GT V ...

Page 76: ...Chapter 3 67 Veriton 5600GT V ...

Page 77: ...68 Chapter 3 Veriton 3600GT V ...

Page 78: ...and all peripherals connected to it Removing the Housing 1 Turn off the system power and unplug all cables 2 Remove the two screws holding the upper cover 3 Slide the left cover out and then gently pull it outward to detach it from the housing Removing the Front Panel 1 Remove the front panel as the picture shows carefully Removing the ODD FDD HDD 1 Disconnect the ODD power cable and ODD cable fro...

Page 79: ...the ODD lock and then detach the ODD from the frame 5 Pull the FDD lock and then detach the FDD from the frame 6 Press the right and left HDD holders and then detach the HDD carefully 7 Remove the left ODD holder 8 Remove the left FDD holder 9 Remove the left and right HDD holders ...

Page 80: ...onnector from the main board 3 Disconnect the FDD cable ODD cable and HDD cable from the main board 4 Press the leavers on the both sides of the DIMM socket outward to release the DIMM and then gently pull the DIMM out to remove it 5 Disconnect the front panel audio connector from the main board 6 Disconnect the two front USB connectors from the main board ...

Page 81: ...nector front panel connectors and system fan connector from the main board Removing the CPU Fan Sink CPU and System Fan 1 Disconnect the CPU fan connector from the main board 2 Remove the two latches on both side of the fan sink 3 Remove the CPU fan sink from the main board 4 Pull the socket lever up to 90 degree and then pull out the CPU from the socket 5 Put the socket lever back to the original...

Page 82: ...power supply on the rear side 2 Detach the power supply from the housing carefully 3 Remove the eight screws holding the main board as the picture shows 4 Detach the main board from the lower case carefully Removing the Upper Cover and Daughter Board Module 1 Remove the two screws holding the upper cover as the picture shows 2 Cut the cable clamp with the tweezers ...

Page 83: ...Cut the cable clamp holding the two front USB cables and front panel audio cable 8 Remove the daughter board module from the upper cover 9 Remove the daughter board plate from the daughter board module 10 Remove the two screws holding the daughter board 11 Remove the daughter board 12 Disconnect the front panel audio connector from the daughter board 13 Disconnect the two front USB connectors from...

Page 84: ...screws holding the intrusion alarm and then take out the intrusion alarm 2 Remove one screw holding the LED module holder 3 Remove the LED module as the picture shows 4 Remove one screw holding the reset button holder as the picture shows 5 Pull out the reset cable carefully ...

Page 85: ... off the system and all peripherals connected to it Removing the Housing 1 Remove the two screws holding the upper cover 2 Slide the upper cover out and then gently pull it outward to detach it from the housing Removing the ODD FDD HDD 1 Remove one screw holding the bracket holder 2 Remove the bracket holder as the picture shows 3 Disconnect the ODD cable and ODD power cable from the ODD 4 Pull th...

Page 86: ...e FDD lock and then detach the FDD from the frame 7 Disconnect the HDD cable and HDD power cable from the HDD 8 Press the right and left HDD holders and then detach the HDD carefully 9 Remove the right ODD holder 10 Remove the left FDD holder 11 Remove the left and right HDD holders ...

Page 87: ...Disconnect the FDD cable ODD cable and HDD cable from the main board 4 Press the leavers on the both sides of the DIMM socket outward to release the DIMM and then gently pull the DIMM out to remove it Removing the CPU Fan Sink and CPU 1 Disconnect the CPU fan connector from the main board 2 Remove the two latches on both side of the fan sink 3 Remove the CPU fan sink from the main board ...

Page 88: ... audio connector from the main board 2 Disconnect the two front USB connectors from the main board 3 Disconnect the LAN LED connector from the main board 4 Disconnect the one button recovery connector chassis intrusion switch connector front panel connectors and system fan connector from the main board Removing the System Fan Power Supply and Main Board 1 Remove the four screws holding the system ...

Page 89: ...e eight screws holding the main board as the picture shows 6 Detach the main board from the lower case carefully Removing the LED Module and Daughter Board Module 1 Remove one screw holding the LED module holder 2 Remove the LED module as the picture shows 3 Remove the two screws holding the intrusion alarm and then take out the intrusion alarm ...

Page 90: ...ghter board module as the picture shows 6 Disconnect the front panel audio connector from the daughter board 7 Disconnect the two front USB connectors from the daughter board 8 Remove the two screws holding the daughter board 9 Remove the daughter board from the daughter board bracket ...

Page 91: ... sure that you have turned off the system and all peripherals connected to it Removing the Housing 1 Remove the three screws holding the upper cover 2 Slide the left cover out and then gently pull it outward to detach it from the housing Removing the FDD ODD HDD 1 Lift up the FDD HDD ODD frame carefully 2 Disconnect the FDD cable and FDD power cable from the FDD 3 Disconnect the ODD cable and ODD ...

Page 92: ...the ODD lock and then detach the ODD from the frame 6 Pull the FDD lock and then detach the FDD from the frame 7 Press the right and left HDD holders and then detach the HDD carefully 8 Remove the left ODD holder 9 Remove the left FDD holder 10 Remove the left and right HDD holders ...

Page 93: ...ect the HDD cable ODD cable and FDD cable from the main board 3 Disconnect the main power connector from the main board 4 Disconnect the 12 voltage power connector from the main board 5 Press the leavers on the both sides of the DIMM socket outward to release the DIMM and then gently pull the DIMM out to remove it ...

Page 94: ...m the main board 4 Disconnect the internal speaker connector from the main board 5 Disconnect the one button recovery connector chassis intrusion switch connector front panel connectors and system fan connector from the main board Removing the CPU Fan Sink and CPU 1 Disconnect the CPU fan connector from the main board 2 Remove the two latches on both side of the fan sink 3 Remove the CPU fan sink ...

Page 95: ...an and Main Board 1 Remove the two screws holding the system fan 2 Take out the system fan 3 Remove the eight screws holding the main board as the picture shows 4 Detach the main board from the lower case carefully Removing the Intrusion Alarm Daughter Board Module and LCD Module 1 Remove the two screws holding the intrusion alarm and then take out the intrusion alarm ...

Page 96: ...om the daughter board 4 Disconnect the two front USB connectors from the daughter board 5 Remove one screw holding the daughter board bracket 6 Remove the daughter board module as the video shows 7 Remove the two screws holding the daughter board 8 Remove the daughter board from the daughter board bracket ...

Page 97: ...2 Remove the reset button as the video shows 13 Pull out the reset cable carefully Removing the Upper Case and Power supply 1 Remove one screw holding the upper cover 2 Remove the upper cover as the video shows 3 Remove one screw holding the power supply as the video shows 4 Remove the two screws holding the power supply on the rear side 5 Remove the power supply bracket 6 Detach the power supply ...

Page 98: ...Chapter 3 89 ...

Page 99: ...er provides troubleshooting information for the Veriton 7600GTR 7600GT 7600V 5600GT 5600V and 3600GT 3600V Power On Self Test POST Index of Error Message Index of Error Symptoms Undetermined Problems Chapter 4 Troubleshooting ...

Page 100: ...d one diskette drive interface Keyboard and auxiliary device controllers 1 44M floppy controller I O ports One parallel port One PS 2 compatible mouse port One PS 2 compatible keyboard port NOTE When Post executes a task it uses a series of preset numbers called check points to be latched at port 80h indicating the stages it is currently running This latch can be read and shown on a debug board Th...

Page 101: ... codes into the run time area in F000 for ESCD DMI support 11h Reserved 12h Use walking 1 s algorithm to check out interface in CMOS circuitry Also set real time clock power status and then check for override 13h Reserved 14h Program chipset default values into chipset Chipset default values are MODBINable by OEM customers 15h Reserved 16h Initial Early_Init_Onboard_Generator switch 17h Reserved 1...

Page 102: ... buffer 28h Reserved 29h 1 Program CPU internal MTRR P6 PII for 0 640K memory address 2 Initialize the APIC for Pentium class CPU 3 Program early chipset according to CMOS setup Example onboard IDE controller 4 Measure CPU speed 5 Invoke video BIOS 2Ah Reserved 2Bh Reserved 2Ch Reserved 2Dh 1 Initialize multi language 2 Put information on screen display including Award title CPU type CPU speed 2Eh...

Page 103: ...rved 50h Initialize USB 51h Reserved 52h Test all memory clear all extended memory to 0 53h Reserved 54h Reserved 55h Display number of processors multi processor platform 56h Reserved 57h 1 Display PnP logo 2 Early ISA PnP initialization Assign CSN to every ISA PnP device 58h Reserved 59h Initialize the combined Trend Anti Virus code 5Ah Reserved 5Bh Optional Feature Show message for entering AWD...

Page 104: ... if AWDFLASH is found in floppy drive ALT F2 is pressed 74h Reserved 75h Detect install all IDE devices HDD LS120 ZIP CDROM 76h Reserved 77h Detect serial ports parallel ports 78h Reserved 79h Reserved 7Ah Detect install co processor 7Bh Reserved 7Ch Reserved 7Dh Reserved 7Eh Reserved 7Fh 1 Switch back to text mode if full screen logo is supported If errors occur report errors wait for keys If no ...

Page 105: ...3h Read HDD boot sector information for Trend Anti Virus code 94h 1 Enable L2 cache 2 Program boot up speed 3 Chipset final initialization 4 Power management final initialization 5 Clear screen display summary table 6 Program K6 write allocation 7 Program P6 class write combining 95h 1 Program daylight saving 2 Update keyboard LED typematic rate 96h 1 Build MP table 2 Build update ESCD 3 Set CMOS ...

Page 106: ...S has become corrupt A weak battery may have caused this error Check the battery and replace if necessary CPU at nnnn Displays the running speed of CPU Display switch is set incorrectly The display switch on the motherboard can be set to either monochrome or color This message indicates the switch is set to a different setting than indicated in Setup Determine which setting is correct and then eit...

Page 107: ...imal performance system operations Press TAB to show POST screen System OEMs may replace the Phoenix Technologies Award BIOS POST display with their own proprietary display Including this message in the OEM display permits the operator to switch between the OEM display and the default POST display Primary master hard disk fail POST detects an error in the primary master IDE hard drive Primary slav...

Page 108: ...shown or repeated during POST 1 Insert the memory modules in the DIMM sockets properly then reboot the system 2 Memory module 3 Main board System works but fails to enter power saving mode when the Power Management Mode is set to Enabled 1 Enter BIOS Setup and load default settings In Windows Systems check settings in Power Management Property of Control Panel 2 Reload software from Recovery CD Bl...

Page 109: ...ve LED cable CD DVD ROM Drive NOTE Ensure CD DVD ROM drive is configured correctly in BIOS Setup cable jumper are set correctly and its laser beam is clean before diagnosing any CD DVD ROM drive problems CD DVD ROM drive LED doesn t come on but works normally 1 CD DVD ROM drive CD DVD ROM drive LED flashes for more than 30 seconds before LED shutting off Software asks to reinstall disc Software di...

Page 110: ...ftware program invokes but has no sound output Data files are received normally voice from modem cannot be produced but system sound feature works normally 1 Ensure the modem voice in cable from modem adapter card to main board Video and Monitor Video memory test failed Video adapter failed 1 Remove all non factory installed cards 2 Load default settings if screen is readable 3 Main board Display ...

Page 111: ...ower switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the Soft off by PWR BTTN in BIOS Setup of Power Management is not set to Instant off 2 Power switch cable assembly Pressing power switch does not turn on the system 1 Ensure the power override switch situated at the back of the machine just above the connector for the power c...

Page 112: ...you have isolated the problem FRU 4 Load default settings in setup 5 Check all main board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jumper positions 8 Check all cables and connectors for proper installation 9 If the jumpers switches and voltage settings are correct remove or disconnect the following one at a time 10 Non Acer devices External ...

Page 113: ...nel I O CPUFAN1 FDD1 JUSB2 JSUB3 JGP2 PCI Slots IDE1 IDE2 JGP1 SYSFAN1 JRECOVER JPW1 ATX1 JFP1 J3 JBAT1 JUSB_MS JLAN LED1 JSPK JLAN1 JCI1 JGP3 JBIOS1 AGP Slot SATA1 SATA2 D_LED1 COM2 Mouse Parallel USB Ports USB Ports Keyboard Mic In L Out L In LAN Optional COM A VGA Port for Springdale G or C O M B for Springdale PE Jumper and Connector Information Chapter 5 ...

Page 114: ...to Slots IDE2 1 Ultra ATA HDD Connectors IDE1 Primary IDE Connector IDE2 Secondary IDE Connector JAUD1 Front Panel Audio Connector SYSFAN1 System Fan Connector CD1 CD In Connector SATA1 2 Serial ATA HDD Connectors JLAN1 LAN Jumper JFP1 Front Panel Connectors AGP1 Accelerated Graphics Port Slot Jumper Function and settings JBAT1 1 2 Normal 2 3 Clear CMOS JBIOS1 BIOS Flash Locked BIOS Flash Unlocked...

Page 115: ... PCI Slot 3 PCI Slot 2 PCI Slot 1 IDE 1 IDE 2 JBAT1 JFP1 J3 JGP3 JGP2 JBIOS1 JCI1 JLAN1 JSPK JLAN LED1 JUSB_MS JRECOVER Top LAN jack Bottom USB ports USB ports Top Parallel Port Bottom COM A VGA port Top mouse Bottom keyboard CPUFAN1 SYSFAN1 SMCS LPC47M192 NC Line In M T Line Out B Mic FDD 1 AGP Slot JAUD1 SATA1 SATA2 COM2 Intel Springdale JGP1 ...

Page 116: ...107 Chapter 5 ...

Page 117: ...de to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines IMPORTANT Please note that Acer Corporation sells only the parts listed in the following table Please be reminded that though some parts are disassembled in Chapter 3 for demonstration purpose Acer Corpo...

Page 118: ...109 Chapter 6 Veriton 7600GTR 7600GT 7600V Exploded Diagram ˌ ˆ ˇ ˈ ʳ ʳ ʳˆʳ ʳˇ ʳˈ ʳˉ ʳˊ ʳˋ ʳˌ ˆ ˇ ˈ ˉ ˊ ˋ ...

Page 119: ...Chapter 6 110 Veriton 5600GT 5600V Exploded Diagram ʳ ʳ ʳˆ ʳˇ ʳˈ ʳˉ ʳˊ ʳˋ ʳˌ ˆ ˇ ˈ ˉ ˊ ˋ ˌ ˆ ...

Page 120: ...111 Chapter 6 Veriton 3600GT 3600V Exploded Diagram ˉ ʳ ˈ ˇ ˆ ʳ ʳˆ ʳˇ ʳˈ ʳˉ ʳˊ ʳˋ ʳˌ ˆ ˇ ˈ ˉ ˊ ˋ ˌ ...

Page 121: ... INFINEON DDR400 256MB 0 14U 32M 8 16 CL 3 INFINEON DDR400 512MB 0 14U 32M 8 16 CL 3 NANYA DDR333 128MB 0 14U 16M 16 4 NANYA DDR333 256MB 0 14U CL2 5 NANYA DDR333 512MB 0 14U NANYA DDR400 128MB NANYA DDR400 256MB NANYA DDR400 512MB CL3 KN 25604 007 KN 51204 005 KN 25604 006 KN 51204 009 KN 12802 008 KN 25602 005 KN 25602 010 KN 51202 004 KN 51202 008 KN 1GB02 004 KN 12802 005 KN 25602 008 KN 51202...

Page 122: ...AGATE CUDA VI ALPINE SEAGATE ST3120022A HDD 40GB 3 5 IN 5400RPM WD 400EB 42CPF0 HDD 40GB 3 5 IN 7200RPM WD XL40S 400BB 00DEA0 HDD 80GB 7200RPM ATA100 WD WD800BB 00DKA0 HDD 80GB 5400RPM WD PROTEGE WD800EB 00DJF0 HDD 120GB 7200RPM WD CAVIAR WD1200BB 00DWA0 KH 08001 005 KH 12001 005 KH 16001 004 KH 04001 002 KH 08001 002 KH 12001 002 KH 04001 001 KH 08001 001 KH 12001 001 KH 04008 004 KH 04008 002 KH...

Page 123: ...N S ATA POWER CABLE 2CON 50 V02VF 301 50 V02VF 302 50 V02VF 303 50 V02VF 304 50 V02VF 305 50 V02VF 306 50 V02VF 307 50 V02VF 308 50 V02VF 309 50 V02VF 310 50 V02VF 701 50 V02VF 501 50 V02VF 502 50 V02VF 503 50 V02VF 504 50 V02VF 505 50 V02VF 506 50 V02VF 507 50 V02VF 508 50 V02VF 701 50 V02VF 702 50 V02VF 703 50 V02VF 704 50 V02VF 705 50 V02VF 706 50 V02VF 707 50 V02VF 708 50 V02VF 709 50 V02VF 71...

Page 124: ...RAZILIAN VER 107KEYS PS 2 KEYBOARD KBP2971 UK VER 104KEYS PS 2 KEYBOARD KBP2971 FRENCH VER 105KEYS PS 2 KEYBOARD KBP2971 GERMANY VER 105KEYS PS 2 KEYBOARD KBP2971 ITALIAN VER 105KEYS PS 2 KEYBOARD KBP2971 SWISS VER 105KEYS PS 2 KEYBOARD KBP2971 SWEDISH VER 105KEYS PS 2 KEYBOARD KBP2971 BELGIUM VER 105KEYS PS 2 KEYBOARD KBP2971 DUTCH VER 105KEYS PS 2 KEYBOARD KBP2971 SPANISH VER 105KEYS PS 2 KEYBOA...

Page 125: ...55 GREEK VER 104KEYS USB KEYBOARD KU0355 CZECH 104KEYS USB KEYBOARD KU0355 JAPANESE 109KEYS USB KEYBOARD KU0355 TURKEY F 105KEYS USB KEYBOARD KU0355 S CHINESE 104KEYS USB KB SILVER KU0355 US VER 104KEYS USB KB SILVER KU0355 T CHINESE VER 104KEYS USB KB SILVER KU0355 INT L US VER 104 KEYS USB KB SILVER KU0355 ARABIC VER 104 KEYS USB KB SILVER KU0355 THAI VER 104 KEYS USB KB SILVER KU0355 GERMANY VE...

Page 126: ...0355 THAIS VER 104 KEYS W I MOUSE RECEIVER WIRELESS KB GRAY WUR0355 GERMANY VER 105 KEYS W I MOUSE RECEIVER WIRELESS KB GRAY WUR0355 ITALIAN VER 105 KEYS W I MOUSE RECEIVER WIRELESS KB GRAY WUR0355 FRENCH VER 105 KEYS W I MOUSE RECEIVER WIRELESS KB GRAY WUR0355 SWEDEN VER 105 KEYS W I MOUSE RECEIVER WIRELESS KB GRAY WUR0355 SPANISH VER 105 KEYS W I MOUSE RECEIVER WIRELESS KB GRAY WUR0355 DUTCH VER...

Page 127: ...ACK DAUGHTER BOARD TOP COVER BLACK DAUGHTER BOARD PLATE BLACK PLASTIC DAUGHTER BOARD PLATE METAL I O SHIELD I O BRACKET RETENTION MODULE W NAIL 4PCS IO BRACKET HOLDER CHASSIS W IO BRACKET DB BRACKET LED BRACKET WO IO SHIELD FDD HOLDER ODD HOLDER DISGUISE ODD HOLDER OPEN HDD HOLDER ASSY RIGHT HDD HOLDER ASSY LEFT 60 V02VF 301 60 V02VF 302 42 V02VF 301 42 V02VF 302 42 V02VF 303 60 V02VF 303 42 V02VF...

Page 128: ...K HEATSINK W LATCH HEATSINK W LATCH TBD HI V020B 005 HI V020B 004 Foot Stand FOOT STAND PLASTIC 47 V02VF 301 Screws SPS SCREW MAIN BOARD SCREW UPPER COVER SCREW SYSTEM FAN SCREW INTRUSION ALARM SCREW ODD DOOR SPRING THUMB SCREW 86 RC9VF 001 86 RC9VF 002 86 V02VF 301 86 V02VF 302 86 V02VF 303 86 V02VF 304 86 V02VF 305 Picture Part Name Part Number ...

Page 129: ...Chapter 6 120 ...

Page 130: ...ime to market product for all customers demand to win the market entrance advantage Micro ATX Main board using Intel Pentium 4 Processor in the 478 Pin package delivers a mainstream desktop platform solution With Intel chipsets Springdale G GV and ICH5 5R VT7600GR series provides the processor interface DDR Double Data rate interface and HUB interface The CPU interface supports the Intel Pentium 4...

Page 131: ... B 122 This computer s compatibility is a test plan released by Acer Internal Testing Department Once the final report is available this chapter will be revised accordingly Test Compatible Components Appendix B ...

Page 132: ... Audio Cable 4 pin Audio Cable 4 pin clone Y cable S ATA Cable MSI S ATA cable for H80 H40 H360 MSI S ATA power cable 2 conn for H80 H40 H360 12V DC SPK Cable MSI 12V DC jack cable for H80 H40 H360 Internal USB Cable MSI Internal USB cable with H80 H40 PCI bracket One button Recovery MSI One button recovery cable for H80 H40 H360 Intrusion Alert Module MSI Intrusion alert module for H80 H40 CD ROM...

Page 133: ...04keys Gift box w palm KBP2971 PS 2 Chicony Belgium 105keys Gift box w palm KBP2971 PS 2 Chicony Chinese 104keys Gift box w palm KBP2971 PS 2 Chicony Danish 105keys Gift box w palm KBP2971 PS 2 Chicony Italian 105keys Gift box w palm KBP2971 PS 2 Chicony French 105keys Gift box w palm KBP2971 PS 2 Chicony Germany 105keys Gift box w palm KBP2971 PS 2 Chicony Hebrew 104keys Gift box w palm KBP2971 P...

Page 134: ... KUP0355 104keys w palm Chicony Polish USB KB acer 002 KUP0355 105keys w palm Chicony Slovenian USB KB acer 002 KUP0355 105keys w palm Chicony Slovakian USB KB acer 002 KUP0355 104keys w palm Chicony Iceland USB KB acer 002 KUP0355 105keys w palm Chicony Norwegian USB KB acer 002 KUP0355 105keys w palm Chicony Holland USB KB acer 002 KUP0355 105keys w palm Chicony Portuguese USB KB acer 002 KUP035...

Page 135: ...Acer s Notebook Desktop and Server models including Service guides User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s International Traveller s...

Page 136: ...127 Appendix C ...

Reviews: