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M920q User Guide and Hardware 
Maintenance Manual

Energy Star Machine Types: 

10RR, 10RS, 10RT, 10RU, 10SY, 10T1, 

10T2, 10UH, and 10V8

Summary of Contents for 10RR

Page 1: ...M920q User Guide and Hardware Maintenance Manual Energy Star Machine Types 10RR 10RS 10RT 10RU 10SY 10T1 10T2 10UH and 10V8 ...

Page 2: ...ation Guide and Appendix A Notices on page 59 Fourth Edition August 2019 Copyright Lenovo 2018 2019 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...acing the external optical drive 22 Replacing the power adapter bracket 24 Removing the computer cover 25 Replacing the storage drive 26 Replacing the storage drive cable 29 Replacing the PCI Express card and PCI Express card adapter 29 Replacing the internal speaker 31 Replacing the advanced speaker 32 Replacing the system fan 33 Replacing the heat sink 34 Replacing the coin cell battery 35 Repla...

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Page 5: ...slightly different from the illustration Figure 1 Front view 1 Power indicator 2 Power button 3 Storage drive status indicator 4 Microphone connector 5 Headset connector 6 USB C connector 7 Always On USB 3 1 Gen 1 connector 8 Illuminated red dot 1 Power indicator This indicator is on when the computer is on 2 Power button Copyright Lenovo 2018 2019 1 ...

Page 6: ...nector Used to connect a headset or headphones to your computer 6 USB C connector Use the connector to transfer data USB 3 1 Gen 1 5 0Gbps charge your device 5V 0 9A or connect to USB C accessories to help expand your computer functionality 7 Always On USB 3 1 Gen 1 connector Used to connect a USB compatible device For optimal data transfer connect a USB 3 1 Gen 1 device to a USB 3 1 Gen 2 or USB ...

Page 7: ...or 8 HDMI 1 4 out connector 9 USB 3 1 Gen 1 connector 10 DisplayPort 1 2 out connector 11 Power adapter connector 1 Optional connector 2 Depending on the computer model the connector might vary 2 Optional connector 1 Depending on the computer model the connector might vary 3 Security lock slot Used to secure a Kensington style cable lock 4 Wi Fi antenna slot Chapter 1 Overview 3 ...

Page 8: ... USB 3 1 Gen 1 connector instead of a USB 2 0 connector 8 HDMI 1 4 out connector Used to send video and audio signals from your computer to another audio or video device such as a high performance monitor 9 USB 3 1 Gen 1 connector Used to connect a USB compatible device For optimal data transfer connect a USB 3 1 Gen 1 device to a USB 3 1 Gen 2 or USB 3 1 Gen 1 connector instead of a USB 2 0 conne...

Page 9: ...iconductor Recovery jumper 2 Thunderbolt connector 3 Board to board connector 4 DC connector 5 Microprocessor 6 Coin cell battery 7 Internal speaker or advanced speaker connector 8 System fan connector 9 Storage drive slot 10 M 2 Wi Fi card slot Chapter 1 Overview 5 ...

Page 10: ...hine type and model label identifies the computer When you contact Lenovo for help the machine type and model information helps support technicians to identify the computer and provide faster service The machine type and model label is attached on the computer as shown Figure 4 Machine type and model label 6 M920q User Guide and Hardware Maintenance Manual ...

Page 11: ...1 4 out connector Audio features The integrated audio card supports the following Advanced speaker optional Headset connector Internal speaker optional Microphone connector Input Output I O features Audio connectors headset and microphone DisplayPort 1 2 out connector Ethernet connector HDMI 1 4 out connector Serial connector optional Type C USB connector USB connector Expansion External optical d...

Page 12: ...s the processing capability of the host and peripheral devices file attributes and other factors related to system configuration and operating environments the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device USB device Data rate Gbit s 3 1 Gen 1 5 3 1 Gen 2 10 3 2 20 8 M920q User Guide a...

Page 13: ...tons used to open the computer cover This is the same type of lock used with many notebook computers You can order such a cable lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 5 Attaching a Kensington style cable lock Installing the computer into the TIO monitor 1 For the Tiny in One 23 monitor MT 10DQ remove the rear Wi Fi antenna cover before installin...

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Page 15: ...try Prevent others from touching the options and other computer components Touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body before you install or replace a new part When possible remove the new part from the static protectiv...

Page 16: ...ace an FRU only with another FRU of the correct model When you replace an FRU ensure that the model of the machine and the FRU part number are correct An FRU should not be replaced because of a single unreproducible failure Single failures can occur for a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors Consider r...

Page 17: ... fan 10 Advanced speaker 3 Power adapter 19 Storage drive 11 Antenna bracket 4 Power cord 20 Storage drive bracket 13 System board 5 Computer cover 21 Wi Fi card shield 14 Chassis 6 Dust shield 22 Wi Fi card 18 Storage drive cable 9 Internal speaker 23 PCI Express card 25 Wi Fi antennas 15 Bottom cover 24 PCI Express card adapter 26 Heat sink Chapter 4 Replacing hardware 13 ...

Page 18: ...rd 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Disconnect the old keyboard cable from the computer 3 Connect a new keyboard to the appropriate connector on the computer Figure 7 Replacing the keyboard Replacing the wireless keyboard 1 Remove your old wireless keyboard 2 Take out the new wireless keyboard from the package 3 Open the battery compartment cover and...

Page 19: ...dels Replacing the mouse 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Disconnect the old mouse cable from the computer 3 Connect a new mouse to the appropriate connector on the computer Figure 9 Replacing the mouse Replacing the wireless mouse 1 Disconnect the USB dongle from your computer Then remove your old wireless mouse 2 Remove the new wireless mouse from ...

Page 20: ...Figure 10 Opening the battery compartment Figure 11 Taking out the USB dongle 16 M920q User Guide and Hardware Maintenance Manual ...

Page 21: ...Figure 12 Connecting the USB dongle to a USB connector Figure 13 Installing the mouse batteries Chapter 4 Replacing hardware 17 ...

Page 22: ...dy for use The flashing amber LED indicates a low battery level Push the power switch to the off position when you are not using the mouse to extend the battery life After disconnecting the USB dongle from your computer store it in the wireless mouse compartment or in the wireless keyboard compartment 18 M920q User Guide and Hardware Maintenance Manual ...

Page 23: ... drives and turn off all connected devices and the computer 2 Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 3 Replace the power adapter Note Your power cord might look different from the one illustrated Figure 16 Removing the power adapter Figure 17 Removing the power cord Chapter 4 Replacing hardware 19 ...

Page 24: ...t any repairs before reading the Important Product Information Guide 1 Remove any media from the drives and turn off all connected devices and the computer 2 Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 3 Replace the vertical stand 20 M920q User Guide and Hardware Maintenance Manual ...

Page 25: ...ical stand Figure 21 Installing the vertical stand Replacing the VESA mount bracket Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide Chapter 4 Replacing hardware 21 ...

Page 26: ...ure 23 Installing the VESA mount bracket Replacing the external optical drive Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove any media from the drives and turn off all connected devices and the computer 2 Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 3 Repla...

Page 27: ...Figure 24 Removing the external optical drive box Figure 25 Removing the external optical drive Chapter 4 Replacing hardware 23 ...

Page 28: ...ter or attempt any repairs before reading the Important Product Information Guide 1 Remove any media from the drives and turn off all connected devices and the computer 2 Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 3 Replace the power adapter bracket 24 M920q User Guide and Hardware Maintenance Manual ...

Page 29: ...ormation Guide CAUTION Before you open the computer cover turn off the computer and wait several minutes until the computer is cool 1 Remove any media from the drives and turn off all connected devices and the computer 2 Disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 3 Remove computer cover Note The dust shield is optional Chapter 4 ...

Page 30: ...tional Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 25 2 Disconnect the storage drive cable from the system board 3 Replace the storage drive 26 M920q User Guide and Hardware Maintenance Manual ...

Page 31: ...Figure 32 Removing the storage drive bracket Figure 33 Removing the storage drive Chapter 4 Replacing hardware 27 ...

Page 32: ... drive Figure 35 Installing the storage drive bracket 4 Connect the storage drive cable to the system board 5 Complete the replacement See Completing the parts replacement on page 56 28 M920q User Guide and Hardware Maintenance Manual ...

Page 33: ... 36 Removing the storage drive cable Figure 37 Installing the storage drive cable 4 Complete the replacement See Completing the parts replacement on page 56 Replacing the PCI Express card and PCI Express card adapter Note The PCI Express card is optional Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See...

Page 34: ...Figure 38 Removing the PCI Express card Figure 39 Removing the PCI Express card adapter 30 M920q User Guide and Hardware Maintenance Manual ...

Page 35: ... speaker Note The internal speaker is optional Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 25 2 Disconnect the internal speaker cable from the internal speaker connector on the system board 3 Replace the internal speaker Chapter 4 Replacing hardware 31 ...

Page 36: ...n page 56 Replacing the advanced speaker Note The advanced speaker is optional Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 25 2 Replace the advanced speaker Note Ensure that you disconnect or connect the advanced speaker cable during the replacement 32 M920q Use...

Page 37: ...nformation Guide 1 Remove the computer cover See Removing the computer cover on page 25 2 Remove the storage drive or PCI Express card See Replacing the storage drive on page 26 or Replacing the PCI Express card and PCI Express card adapter on page 29 3 Remove the internal speaker if necessary See Replacing the internal speaker on page 31 4 Disconnect the system fan cable from the system fan conne...

Page 38: ...Information Guide CAUTION The heat sink might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover 1 Remove the computer cover See Removing the computer cover on page 25 2 Remove the storage drive or PCI Express card See Replacing the storage drive on page 26 or Replacing the PCI Express card and PCI Express card adapter on pa...

Page 39: ...age 56 Replacing the coin cell battery Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel connector assignments configurations A coin cell battery keeps this information active when you turn off the computer Chapt...

Page 40: ...r See Removing the computer cover on page 25 2 Remove the storage drive or PCI Express card See Replacing the storage drive on page 26 or Replacing the PCI Express card and PCI Express card adapter on page 29 3 Remove the internal speaker if necessary See Replacing the internal speaker on page 31 4 Remove the system fan See Replacing the system fan on page 33 5 Replace the coin cell battery Figure...

Page 41: ...topic in the Safety and Warranty Guide Replacing the microprocessor Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide CAUTION The heat sink and microprocessor might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool 1 Remove the computer cover See Removing the compu...

Page 42: ... heat sink See Replacing the heat sink on page 34 6 Replace the microprocessor Notes Your microprocessor and socket might look different from the one illustrated Touch only the edges of the microprocessor Do not touch the gold contacts on the bottom Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 54 Unlocking the micr...

Page 43: ...Figure 56 Removing the microprocessor Figure 57 Installing the microprocessor Chapter 4 Replacing hardware 39 ...

Page 44: ... replacement See Completing the parts replacement on page 56 Replacing the Wi Fi card Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 25 40 M920q User Guide and Hardware Maintenance Manual ...

Page 45: ...e PCI Express card and PCI Express card adapter on page 29 3 Depending on your computer model refer to one of the following to replace the Wi Fi card Type 1 Figure 60 Removing the Wi Fi card shield Figure 61 Disconnecting the Wi Fi antennas Figure 62 Removing the Wi Fi card Chapter 4 Replacing hardware 41 ...

Page 46: ...Figure 63 Installing the Wi Fi card Figure 64 Connecting the Wi Fi antennas Figure 65 Installing the Wi Fi card shield Type 2 42 M920q User Guide and Hardware Maintenance Manual ...

Page 47: ...Figure 66 Removing the Wi Fi card shield Figure 67 Disconnecting the Wi Fi antennas Figure 68 Removing the Wi Fi card Chapter 4 Replacing hardware 43 ...

Page 48: ...See Completing the parts replacement on page 56 Replacing the Wi Fi antennas Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide Replacing the front Wi Fi antenna 1 Remove the computer cover See Removing the computer cover on page 25 44 M920q User Guide and Hardware Maintenance Manual ...

Page 49: ... drive on page 26 or Replacing the PCI Express card and PCI Express card adapter on page 29 3 Replace the front Wi Fi antenna Figure 72 Disconnecting the front Wi Fi antenna cable from the Wi Fi card Figure 73 Removing the front Wi Fi antenna Chapter 4 Replacing hardware 45 ...

Page 50: ...puter cover See Removing the computer cover on page 25 2 Remove the storage drive or PCI Express card See Replacing the storage drive on page 26 or Replacing the PCI Express card and PCI Express card adapter on page 29 3 Disconnect the rear Wi Fi antenna cable from the Wi Fi card 4 Replace the rear Wi Fi antenna Note Record the cable routing before removing the rear Wi Fi antenna cable 46 M920q Us...

Page 51: ...Figure 76 Removing the rear Wi Fi antenna Figure 77 Removing the antenna cover that secures the rear Wi Fi antenna cable Figure 78 Removing the rear Wi Fi antenna cable Chapter 4 Replacing hardware 47 ...

Page 52: ...tenna cover to secure the rear Wi Fi antenna cable Figure 81 Installing the rear Wi Fi antenna 5 Connect the rear Wi Fi antenna cable to the Wi Fi card 6 Complete the replacement See Completing the parts replacement on page 56 48 M920q User Guide and Hardware Maintenance Manual ...

Page 53: ...Replacing the advanced speaker on page 32 4 Remove the front Wi Fi antenna See Replacing the Wi Fi antennas on page 44 5 Replace the antenna bracket Figure 82 Removing the antenna bracket Figure 83 Installing the antenna bracket 6 Complete the replacement See Completing the parts replacement on page 56 Replacing the bottom cover Attention Do not open your computer or attempt any repairs before rea...

Page 54: ...Important Product Information Guide If your computer supports one memory module install the module into the DIMM 1 slot If your computer supports two memory modules install one memory module into the DIMM 1 slot first and then install the other into the DIMM 2 slot 1 Remove the computer cover See Removing the computer cover on page 25 2 Remove the bottom cover See Replacing the bottom cover on pag...

Page 55: ...Figure 86 Opening the memory module retainer Figure 87 Removing the memory module Chapter 4 Replacing hardware 51 ...

Page 56: ...g the M 2 solid state drive Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 25 2 Remove the bottom cover See Replacing the bottom cover on page 49 3 Replace the M 2 solid state drive 52 M920q User Guide and Hardware Maintenance Manual ...

Page 57: ...Figure 90 Unlocking the M 2 solid state drive clip Figure 91 Removing the M 2 solid state drive Figure 92 Installing the M 2 solid state drive Chapter 4 Replacing hardware 53 ...

Page 58: ...ng the heat sink on page 34 6 Remove the microprocessor See Replacing the microprocessor on page 37 7 Remove the advanced speaker if necessary See Replacing the advanced speaker on page 32 8 Remove the Wi Fi antennas See Replacing the Wi Fi antennas on page 44 9 Remove the antenna bracket See Replacing the antenna bracket on page 49 10 Remove the Wi Fi card See Replacing the Wi Fi card on page 40 ...

Page 59: ...Figure 94 Removing the screws that secure the system board Figure 95 Removing the system board Chapter 4 Replacing hardware 55 ...

Page 60: ... reconnect the cables to the new system board See System board on page 4 17 Complete the replacement See Completing the parts replacement on page 56 Completing the parts replacement After completing the installation or replacement for all parts Complete the replacement To Complete the replacement to your computer do the following 56 M920q User Guide and Hardware Maintenance Manual ...

Page 61: ...lling the computer cover Keep cables clear of the hinges and sides of the computer chassis to avoid interference when reinstalling the computer cover 3 Reinstall the computer cover Figure 98 Reinstalling the computer cover Figure 99 Reinstalling the dust shield 4 Install the screw to secure the computer cover 5 Place the computer in an upright position Chapter 4 Replacing hardware 57 ...

Page 62: ... a locking device is available use it to lock the computer 7 Reconnect the external cables and power cords to the corresponding connectors on the computer 58 M920q User Guide and Hardware Maintenance Manual ...

Page 63: ... publication Lenovo may make improvements and or changes in the products and or the programs described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

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Page 65: ...lectronics Standards Association The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries USB C is a trademark of USB Implementers Forum All other trademarks are the property of their respective owners 2019 Lenovo Copyright Lenovo 2018 2019 61 ...

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