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Acer Aspire M3985 Service Manual Download Page 84

Chapter 4

76

This chapter provides instructions on how to troubleshoot system hardware problems.

Hardware Diagnostic Procedure

IMPORTANT:

The diagnostic tests described in this chapter are only intended to test Acer products. Non-
Acerproducts, prototype cards, or modified options can give false errors and invalid 
systemresponses.

1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating 
thesame operation.

3.

Refer to “Power System check”  on page 77 and  “Beep Codes”  on page 78 to determine which corrective 
action to perform.

System Troubleshooting

Chapter 4

 

Summary of Contents for Aspire M3985

Page 1: ...Acer Aspire M3985 Service Guide PRINTED IN TAIWAN ...

Page 2: ...ii Revision History Please refer to the table below for the updates made on this service guide Date Chapter Updates ...

Page 3: ...ublication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated ...

Page 4: ... programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium Dual Core Celeron Dual Core...

Page 5: ...ditional information related to the current topic WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 6: ...h cases please contact your regional offices or the responsible personnel channel to provide you with further technical details FRU Information Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SE...

Page 7: ... 37 Removing the System Fan 39 Removing the Power Supply 41 Removing the Memory Modules 43 Removing the Mainboard 44 Removing the Top Cover 47 Removing the Power Switch and LED Cable Assembly 49 Removing the Card Reader 50 Removing the Top USB and Audio I O Assembly 51 Assembly Requirements 53 Assembly Procedure 54 Reinstalling the Processor 55 Reinstalling the Memory 56 Romoving the Side Panel 57...

Page 8: ...ternal Inspection 77 System Internal Inspection 77 Beep Codes 78 Checkpoints 79 BIOS Recovery 82 Jumper and Connector Information 85 M B Placement 85 Jumper Setting 87 Internal header pin definition 90 Connector pin definition 93 FRU Field Replaceable Unit List 98 Aspire M3985 Exploded Diagram 99 Aspire M3985 FRU List 101 ...

Page 9: ...pe LGA1155 FMB 65W 95W and support K sku OC need support 130w power design Chipset PCH Intel B75 PCB uATX max 4 Layers Memory subsystem 2 channels 2 DIMMs per channel Different colors for DIMM 0 and DIMM 1 Dual channel should be enabled always when plug in 2 same memory size DDRIII memory module DDR3 4 Max memory of 16 GB supported using 4Gb tech Support DDR3 1 5V 1333 1600 1GB 2GB 4GB Graphics In...

Page 10: ...VGA card we may have double width card support Audio Realtek ALC662VD Rear IO 3 jack Front IO 1 Microphone in 1 head phone jack Serial ATA controller SATA 6 different color to identify SATA 6Gb s and SATA 3Gb s 1 SATA 6 Gb s and 5 SATA 3Gb s HDD AHCI Native IDE is required ODD Support BD SuperMulti DVD ROM LAN Giga Lan Intel 82579V co lay with Realtek LAN 8111E SUPER IO Support PECI 3 0 and detect...

Page 11: ... stack 1 3 ports Audio jack 1 COM port for China only option On board connectors 1 ILM Independent Loading Mechanism for LGA 1155 CPU assign by Acer 1 24 pin ATX PWR connector 1 H2X4 Power Supply Connector 4 DDR3 DIMM Socket 5 SATA 3Gb s 1 SATA 6Gb s 2 USB2 0 H5X2 Header support 4 ports 1 USB 3 0 H10x2 Header support 2 ports Location is defined in EE requirement 1 Front Audio Pannel H5X2 header 1 ...

Page 12: ...4 Chapter 1 System BIOS Type Use SPI Flash System BIOS 8MB Kernel AMI Kernel with Acer skin Power supply Non PFC 300W PFC 300W FR 300W Support models are listed on AVLC ...

Page 13: ...Chapter 1 5 Block Diagram ...

Page 14: ...drive eject button Press to open drive bay door and access the optical drive Removable HDD door button Press button to access the removable HDD 3 Micro SD slot 10 Power button 4 XD XD Picture slot 11 MS MS PRO slot 5 CF I II CompactFlash Type I II slot 12 SD MMC Secure Digital MultiMedia Card slot 6 Master optical drive bay 13 Headphone Speaker out line out jack 7 Slave optical drive or Removable ...

Page 15: ...wer connector 2 PS2 keyboard port 3 HDMI port 4 VGA port 5 USB 2 0 ports 6 Line out jack 7 Microphone in jack 8 Expansion slot Modem card and Graphics card 9 line in jack 10 RJ45 LAN connector 11 USB 3 0 ports 12 System FAN 13 PS2 mouse port ...

Page 16: ... version P01 A0 BIOS ROM type SPI Flash BIOS ROM size 8Mb Support protocol SMBIOS DMI 2 4 DMI2 0 Device Boot Support 1st priority SATA HDD 2nd priority CD ROM 3rd priority Removable Device 4th priority LAN 5th priority USB device Support to LS 120 drive YES Support to BIOS boot block feature YES Hotkey Function Description Del Enter BIOS Setup Utility Press while the system is booting to enter BIO...

Page 17: ...pin DDRIII Support to parity check feature Yes Support to error correction code ECC feature No Memory module combinations You can install memory modules in any combination as long as they match the above specifications Item Specification SATA controller Intel B75 Number of SATA channel SATA X 6 1 SATA 6 Gb s and 5 SATA 3Gb s Support mode HDD AHCI Native IDE is required ODD Support BD SuperMulti DV...

Page 18: ...ly integrated audio solutions for multimedia PCs and ultra mobile devices Two stereo ADCs and one stereo digital microphone converter are integrated and can support a microphone array with Acoustic Echo Cancellation AEC Beam Forming BF and Noise Suppression NS technologies with EAX Direct Sound 3D I3DL2 compatibility Music synthesizer No Sampling rate 192kHz max MPU 401 UART support No Microphone ...

Page 19: ...d be less than Devices wake up from S5 should be less than 10 seconds Devices S1 S3 S4 S5 Power Button V V V V USB Keyboard Mouse V V N A N A PME Disabled Disabled Disabled Disabled RCT Disabled Disabled Disabled Disabled WOR Disabled Disabled Disabled Disabled ...

Page 20: ...external switch Button modem ring in keyboard an mouse for APM mode Resume recovery time 7 10sec Suspend Mode Independent power management timer 2 120minutes time step 10minute or pushing extern switch button CPU goes into SMM CPU asserts STPCLK and goes into the Stop Grant State LED on panel turns amber colour Hard disk drive goes into SLEEP mode for ATA standard interface Disable H sync and V sy...

Page 21: ...rompted Run Setup message to make changes to the CMOS setup NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance CMOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows c...

Page 22: ...page of a multiple page menu Home Move the cursor to the first page of a multiple page menu End Move the cursor to the last page of a multiple page menu and keys Select a value for the currently selected field only if it is user configurable Press these keys repeatedly to display each possible entry or the Enter key to choose from a pop up menu NOTE Grayed out fields are not user configurable Ente...

Page 23: ...te when the BIOS setup utility was built Processor Type of CPU installed on the system Core Frequency Core speed of the CPU installed on the system Count Physical CPU count Memory Size Total size of system memory installed on the system Product Name Product name of the system System Serial Number Serial number of the system Asset Tag Number Asset tag number of this system System Date Set the date ...

Page 24: ...ccess the Miscellaneous submenu Advanced Chipset Configuration Press Enter to access the Advanced Chipset Configuration submenu Integrated Peripherals Press Enter to access the Integrated Peripherals submenu PC Health Status Press Enter to access the PC Health Status submenu ...

Page 25: ...HCI Port0 1 2 3 4 5 Displays the status of auto detection of the AHCI device Bootup Num lock Selects power on state for Num Lock On Off USB Beep Message Enables or disables BIOS to display error beeps or messages during USB device enumeration Enabled Disabled ...

Page 26: ...m attempts to insert a code in the buffer preventing damage and worm propagation When disabled the processor forces the Execute Disable XD Bit feature flag to always return to 0 Enabled Disabled Intel VT Enables or disables the Virtualization Technology VT availability If enabled a virtual machine manager VMM can utilize the additional hardware virtualization capabilities provided by this technolo...

Page 27: ...for legacy USB devices Enabled Disabled USB Storage Emulation If Auto USB device equal or less than 2GB will be emulated as Floppy and remaining as harddrive Forced FDD option can be used to force a HDD formatted drive to boot as FDD Ex ZIP drive Auto Floppy Hard Disk Onboard Audio Controller Enables or disables the onboard audio controller Enabled Disabled Onboard LAN Controller Enables or disabl...

Page 28: ...20 Chapter 2 PC Health Status Parameter Description Option Smart Fan Enables or disables the smart system fan control function Enabled Disabled ...

Page 29: ...PCIE LAN card You must use an ATX power supply in order to use this feature Use this item to dowake up action if inserting the PCIE card Enabled Disabled Power On by Onboard LAN Enables or disables an onboard LAN controller to generate a wake event Enabled Disabled Wake Up by PS 2 KB Mouse Enables or disables to wake up the system from a power saving mode using a PS2 keyboard or mouse Enabled Disa...

Page 30: ...rd then press Enter 4 Retype the password to verify the first entry then press Enter again 5 Press F10 6 Select Yes to save the new password and close the Setup Utility Removing a supervisor password 1 Use the up down arrow keys to select Change Supervisor Password menu then press Enter 2 Enter the current password then press Enter 3 Press Enter twice without entering anything in the password fiel...

Page 31: ...ess the Optical Disk Drive Priority submenu and specify the boot device priority sequence from available optical drives Removable Device Priority Press Enter to access the Removable Device Priority submenu and specify the boot device priority sequence from available removable drives Network Device Priority Press Enter to access the Network Device Priority submenu and specify the boot device priori...

Page 32: ...nu and press Enter Save Changes Select this option and press Enter to save all the changes and return to the BIOS Setup Utility Discard Changes Use this item enables you to discard any changes that you have made Load Default Settings To set this feature select Load Default Settings from the Exit menu and press Enter Then select OK to allow the BIOS to automatically load optimal defaults to the BIO...

Page 33: ...g tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat blade screwdriver Philips screwdriver Hex screwdriver Plastic flat blade screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components System Disasse...

Page 34: ...cedure perform the steps listed below 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all peripheral cables from the system 5 Place the system unit on a flat stable surface ...

Page 35: ...screws located on the rear edge of the side panel 2 Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis 3 Lift the side panel away from the server and put it aside for reinstallation later ...

Page 36: ...28 Chapter 3 Removing the Front Bezel 1 Remove the side panel Refer to the previous section for instructions 2 Release the front bezel from the chassis interior 3 Pull the bezel away from the chassis ...

Page 37: ...th any metal or with your hands 1 Use a long nosed screwdriver to loosen the four screws on the heat sink in the order as shown below Note CPU Fan has been highlighted with the yellow rectangle as above image shows Please detach the CPU Fan and follow local regulations for disposal 2 Lift the heat sink fan assembly away from the mainboard ...

Page 38: ...eat sink fan assembly then lay it down in an upright position with the thermal patch facing upward Do not let the thermal patch on the heat sink fan assembly touch the work surface 5 Use an alcohol pad to wipe off the thermal grease from both the heat sink and the processor ...

Page 39: ... the mainboard make sure to create a backup file of all important data WARNING The processor becomes very hot when the system is on Allow it to cool off first before handling 1 Release the load lever 2 Lift the load lever and load plate to the fully open upright position 1 and 2 ...

Page 40: ...32 Chapter 3 3 Pull out the processor from the socket IMPORTANT If you are going to install a new processor note the arrow on the corner to make sure the processor is properly oriented over the socket ...

Page 41: ...Chapter 3 33 Removing the VGA Card 1 Remove the screw that secures the card to the chassis 2 Open PCI Latch ...

Page 42: ...ndicated 4 Gently pull up the expansion board 1 move it slightly to the left and remove 2 from the slot Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal ...

Page 43: ...ng the Hard Disk Drive 1 Disconnect the data and power cables from the rear of the optical drive 2 Disconnect the other end of the data cable from the main board 3 Remove the screw that secures the HDD cage to the chassis ...

Page 44: ...36 Chapter 3 4 Lift the HDD cage up and turn it over 5 Remove the HDD module a Remove the four screws secure the HDD module to the HDD cage b Slide the HDD out of the cage ...

Page 45: ...ing the Optical Drive 1 Disconnect data and power cable from the rear of the optical drive 2 Disconnect the other end of the data cable from the mainboard 3 Remove the screws that secure the optical drive to the chassis ...

Page 46: ...38 Chapter 3 4 Pull the Pull the optical drive out of the chassis ...

Page 47: ...Chapter 3 39 Removing the System Fan 1 Use a knife to cut the cable tying 2 Disconnect system FAN cable from main board connector ...

Page 48: ...ws that secure the system fan to the chassis 4 Remove the system fan from chassis Note System fan has been highlighted with the yellow rectangle as above image shows Please detach the system fan and follow local regulations for disposal ...

Page 49: ...Chapter 3 41 Removing the Power Supply 5 Disconnect the 4 pin and 24 pin power supply cables from the mainboard 6 Remove the four screws that secures the power supply to the chassis ...

Page 50: ...42 Chapter 3 7 Lift the power supply module out of the chassis ...

Page 51: ... all important data 1 Press the holding clips on both sides of the DIMM slot outward to release the DIMM 1 2 Gently pull the DIMM upward to pull it away from the M B 2 Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal ...

Page 52: ...le from the main board then take out the these cables from the cable retention clip 2 Remove the eight screws that secure the mainboard to the chassis Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal ...

Page 53: ...Chapter 3 45 3 Lift the board from the chassis 4 Punching in IO Shield then you can remove it ...

Page 54: ...46 Chapter 3 5 Remove the RTC battery Note RTC battery has been highlighted with the yellow circle as above image shows Please detach the RTC battery and follow local regulations for disposal ...

Page 55: ...hapter 3 47 Removing the Top Cover 1 Gently release the top bezel retention tabs from the chassis interior 2 When perform the step one then release the top bezel retention tabs from the chassis interior ...

Page 56: ...48 Chapter 3 3 Pull the top cover away from the chassis 4 Pull the power switch and LED cable from chassis hole ...

Page 57: ...Switch and LED Cable Assembly 1 Release the locking tabs 1 and gently power switch cable out of the bracket 2 2 Release the locking tabs 1 and gently LED cable out of the bracket 2 3 Release the two locking tabs and take out the cable ...

Page 58: ...50 Chapter 3 Removing the Card Reader 1 Removing the two screws from the chassis 2 Lift the card reader away from chassiss then Pull the card reader cable from chassis hole ...

Page 59: ...Chapter 3 51 Removing the Top USB and Audio I O Assembly 1 Removing the two screws from the chassis 2 Release these cables from the chassis 3 Lift the top USB and audio I O assembly away from chassiss ...

Page 60: ...52 Chapter 3 4 Removing the top USB and audio I O board a Use screwdriver to remove the two screws 5 Grasp the bracket then gently Pull the USB board out of the bracket ...

Page 61: ...or preventing electrostatic discharge Flat blade screwdriver Philips screwdriver Hex screwdriver Plastic flat blade screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the assembly process group the screws with the corresponding components to avoid mismatch when putting back the components ...

Page 62: ...e perform the steps listed below 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all peripheral cables from the system 5 Place the system unit on a flat stable surface ...

Page 63: ...t the load lever and load plate to the fully open then take out the CPU cover 3 Put the CPU in the seat and close the load plate and load lever NOTE When you install the processor note the arrow on the corner to make sure the processor is properly oriented over the socket ...

Page 64: ...he holding clips on both sides of the DIMM slot outward 2 Insert the memory module into the DIMM1 slot 1 and then press it down until it clicks into place 2 3 If a second memory module is available install it in the DIMM2 slot by repeating step 1 ...

Page 65: ...screws located on the rear edge of the side panel 2 Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis 3 Lift the side panel away from the server and put it aside for reinstallation later ...

Page 66: ...58 Chapter 3 Removing the Cage of Hard Disk Drive 1 Remove the screw that secures the HDD cage to the chassis 2 Lift the HDD cage up and turn it over ...

Page 67: ...Chapter 3 59 Removing the PCI Cover 1 Remove the PCI cover NOTE Based on actual requirment to remove the PCI cover ...

Page 68: ...60 Chapter 3 Reinstalling the Power Supply 1 Install the power supply to chassis 2 Fix the four screws ...

Page 69: ...Chapter 3 61 Reinstalling the I O Shielding 1 Install I O shielding into chassis ...

Page 70: ... mainboard into the chassis with the I O ports of the mainboard extruding from their port holes then lower the mainboard in place 2 Make sure the screw holes on the main board are aligned with those on the chassis Secure the mainboard with eight screws ...

Page 71: ...3 63 3 Connect the ATX 24Pin Power cable and ATX 4Pin Power cable to main board 4 Connector the front USB card reader and front audio cable to motherboard and put the these cables into the cable retention clip ...

Page 72: ...apter 3 Reinstalling the Optica Drive 1 Removing the front bezel please refer to Removing the front bezel on page 28 2 Install the ODD into the bay 3 Secure the optical drive to the chassis using two screws ...

Page 73: ...Chapter 3 65 4 Connect the power cables and data cable to the rear of the optical drive 5 Connect the other end of the data cable to the mainboard ...

Page 74: ...66 Chapter 3 Reinstalling the Hard Disk Drive 1 Install the HDD a Install the HDD into the cage b Secure the HDD module to the HDD cage using the four screws 2 Install HDD cage into chassis by the track ...

Page 75: ...pter 3 67 3 Secure the bracket of HDD to the chassis using the screws 4 Connect the data cable and power cable to the rear of the hard disk drive 5 Connect the other end of the data cable to the main board ...

Page 76: ...lot and move it slightly to the right 1 making sure the card guide is aligned with the slot guide on the chassis Insert the expansion card properly connector into PCIE16X 1 slot 2 2 Insert the expansion board properly until that expansion slot lock locks into place in the direction indicated ...

Page 77: ...Chapter 3 69 3 Close the PCI Latch fix the three screws ...

Page 78: ...70 Chapter 3 Reinstalling the System Fan 1 Push the system fan to chassis 2 Fix the four screws 3 Connect the system fan power cable to Main board ...

Page 79: ... Fan Assembly 1 Position the heat sink fan assembly on top of the processor making sure the screws are aligned with the screw holes on the main board 2 Secure the heat sink fan assembly to the screw holes on the main board using four screws ...

Page 80: ...72 Chapter 3 3 Connect the cooler cable to the main board connector ...

Page 81: ...o bundle PSU power cables system FAN power cable and use other 1pc cable tying to bundle PSU power cables System FAN power cable on bracket 2 Insert the tabs on the front bezel into the notches 1 on the right side of the chassis and attach the front bezel 2 in the direction indicated ...

Page 82: ...74 Chapter 3 3 Make sure the front bezel retention tabs are securedly fastened to the chassis interior ...

Page 83: ...Chapter 3 75 Reinstalling the Side Panel 1 Install the side Panel then fix two screws ...

Page 84: ...Acerproducts prototype cards or modified options can give false errors and invalid systemresponses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating thesame operation 3 Refer to Power System check on page 77 and Beep Codes on page 78 to determine which corrective action to perform Sys...

Page 85: ...stem Internal Inspection System Internal Inspection 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all peripheral cables from the system 5 Place the system unit on a flat stable surface 6 Remove the system covers For instructions on removing system covers refer to System Disassembly on pa...

Page 86: ...rd has been activated Not all computers using AMIBIOS enable this feature In most cases a checkpoint card is the best tool for viewing AMIBIOS checkpoints Beep Symptom Cause and Description One short beep System is ready System is OK Continuous one long beep Memory not installed or memory error One long beep and two short beeps then repeat VGA not installed or VGA error Graphics card error not ins...

Page 87: ... critical initialization Early chipset initialization is done D1 Early super I O initialization is done including RTC and keyboard controller Serial port is enabled at this point if needed for debugging NMI is disabled Perform keyboard controller BAT test Save power on CPUID value in scratch CMOS Go to flat mode with 4GB limit and GA20 enabled D2 Verify the boot block checksum System will hang her...

Page 88: ...Checkpoints section of document for more information DC System is waking from ACPI S3 state E1 E8 EC EE OEM memory detection configuration error This range is reserved for chipset vendors system manufacturers The error associated with this value may be different from one platform to the next Checkpoint Description ...

Page 89: ...floppy EA Enable ATAPI hardware Attempt to read from ARMD and ATAPI CDROM EB Disable ATAPI hardware Jump back to checkpoint E9 EF Read error occurred on media Jump back to checkpoint EB F0 Search for pre defined recovery file name in root directory F1 Recovery file not found F2 Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file F3 Start reading the recovery ...

Page 90: ...size ROM file to AMIBOOT ROM and burn in BIOS ROM file to CDROM or copy BIOS ROM file to USB Thumb drive 2 Automatic mode When BIOS flash crashed using recovery CDROM USB Thumb drive to recover BIOS 3 Recovery Menu and Step a Before recovering BIOS please change Reset NVRAM item form Enabled to Disabled ...

Page 91: ...83 Chapter 4 b Select Proceed with flash update and Press Enter ...

Page 92: ...Chapter 4 84 c System will start to flash update progress d Once firmware update is completed press any key to reboot the system ...

Page 93: ... 1 CPU socket LGA1155 socket for Intel 2 CPU_FAN1 CPU cooling fan connector 3 DIMM1 4 240 pin DDR3 SDRAM slots 4 ATXPOWER Standard 24 pin ATX power connector 5 CMOS Clear CMOS header 6 FRONT PANEL Front panel switch LED header Jumper and Connector Information Chapter 5 ...

Page 94: ...F_SSUSB1 Front panel USB3 header 12 PCIE_X1_1 3 PCI Express x1 slot 13 PCIE_X16 PCI Express x16 slot 14 F_AUDIO Front panel audio header 15 SYS_FAN1 System fan connector 16 ATX_CPU Auxiliary 4 pin power connector 17 FLASH_OVE RRIDE Flash override header 18 TPM TPM header 19 J129 Board ID header 20 J128 Board ID header No Label Description No Label Description ...

Page 95: ... placed on the correct pins The following illustration shows the location of SW1 The following table shows the settings of the 3 pin SW1 jumper Place the jumper cap on pins 1 and 2 to close or short the jumper Place the jumper cap on pins 2 and 3 to open or clear CMOS Jumper Type Description Setting default SW1 3 pin Clear CMOS 1 2 Close default 2 3 Open Before clearing the CMOS make sure to turn ...

Page 96: ...ngs of the 3 pin E50 jumper Place the jumper cap on pins 1 and 2 to Enable ME OVERRIDE Place the jumper cap on pins 2 and 3 to Disable ME OVERRIDE Jumper Type Description Setting default E50 3 pin FLASH_OVER RIDE 1 2 Enable ME default 2 3 Disable ME ...

Page 97: ...ings of the 3 pin E51 jumper Place the jumper cap on pins 1 and 2 to Enable Protection Place the jumper cap on pins 2 and 3 to Disable Protection Jumper Type Description Setting default E51 3 pin BIOS write Protection 1 2 Enable 2 3 Disable default ...

Page 98: ...D 2 12V 3 CPUFAN_TACH 4 CPUFAN_PWM 5 NC FRONT PANEL HEADER 1 HD_LED 2 FP_LED 3 GND 4 GND 5 GND 6 PWRBTN 7 SYS_RESET 8 GND 9 NC 10 KEY 11 5VSB 12 FP_ACTP 13 NC 14 LAN_ACT FRONT USB HEADER 1 SBV1213 2 SBV1213 3 LP12 4 LP13 5 LP12 6 LP13 7 GND 8 GND 9 KEY 10 NC SYS FAN HEADER 1 SFAN1_TACH 2 SFAN1_PWR_3P 3 GND 4 NC ...

Page 99: ...LP1 4 LP0 5 LP1 6 GND 7 GND 8 USB3_TX_H_P1 9 USB3_TX_H_P2 10 USB3_TX_H_N1 11 USB3_TX_H_N2 12 GND 13 GND 14 USB3_RX_H_P1 15 USB3_RX_H_P2 16 USB3_RX_H_N1 17 USB3_RX_H_N2 18 5V_DUAL 19 5V_DUAL 20 KEY FRONT AUDIO HEADER 1 MIC2_L 2 AGND 3 MIC2_R 4 F_AUDIO_DET 5 LIN2_R 6 MIC2_RTU 7 AGND 8 KEY 9 LIN2_L 10 LIN2_RTU Header Name Function Definition ...

Page 100: ...pter 5 TPM HEADER 1 CK_33M_TPM 2 GND 3 LFRAME 4 KEY 5 PLTRST 6 NC 7 LAD3 8 LAD2 9 3P3V 10 LAD1 11 LAD0 12 GND 13 NC 14 NC 15 3P3VSB 16 SERIRQ 17 GND 18 F_CLKRUN 19 LPCPD 20 NC Header Name Function Definition ...

Page 101: ...C 7 CMSDATA 8 NC 9 GND 10 5V_KBMS 11 CMSCLK 12 NC 13 GND 14 GND 15 GND 16 GND 17 GND VGA CONN 1 RED 2 GREEN 3 BLUE 4 11 NC 9 5V_VGA_IN 12 VGADATA 13 VHSYNC 14 VVSYNC 15 VGACLK 5 6 7 8 10 16 17 GND SATA CONN BLUE 1 GND 2 SATA_TXP0_C 3 SATA_TXN0_C 4 GND 5 SATA_RXN0_C 6 SATA_RXP0_C 7 GND 8 NC 9 NC ...

Page 102: ...ATA_RXN2_C 6 SATA_RXP2_C 7 GND 8 NC 9 NC SATA CONN BLACK 1 GND 2 SATA_TXP3_C 3 SATA_TXN3_C 4 GND 5 SATA_RXN3_C 6 SATA_RXP3_C 7 GND 8 NC 9 NC ATX_POWER CONN 1 3P3V 14 12V 2 3P3V 15 GND 3 GND 16 ATX_PSO 4 5V 17 GND 5 GND 18 GND 6 5V 19 GND 7 GND 20 5V 8 ATX_PWRGD_PWRCORD 9 5VA 21 5V 10 12V 22 5V 11 12V 23 5V 12 3P3V 24 GND 13 3P3V ATX12V CONN 1 GND 2 GND 3 12V_CPU 4 12V_CPU ...

Page 103: ...D 6 HDMI_TMDS_DATA1_N 7 HDMI_TMDS_DATA0_P 8 GND 9 HDMI_TMDS_DATA0_N 10 HDMI_TMDS_CLK_P 11 GND 12 HDMI_TMDS_CLK_N 13 14 NC 15 HDMI_DDC_CLK_LS 16 HDMI_DDC_DATA_LS 17 GND 18 5V_HDMI 19 HDMI_HOTPLUG_DET 20 23 GND 24 NC USB_CON_2X4P 1 5V_DUAL_USB_B 2 LP5 3 LP5 4 GND 5 5V_DUAL_USB_B 6 LP4 7 LP4 8 12 GND ...

Page 104: ...D 8 USB3_SS_TXN3 9 USB3_SS_TXP3 10 R_VBUS_OUT 11 LP3 12 LP3 13 GND 14 USB3_SS_RXN4 15 USB3_SS_RXP4 16 GND 17 USB3_SS_TXN4 18 USB3_SS_TXP4 19 20 GND AUDIO_3IN1_AZA_13P 1 GND 2 MIC1_L 3 MIC1_JD 4 GND 5 MIC1_R 22 FRONT_L 23 FRONT_JD 24 GND 25 FRONT_R 32 LIN1_L 33 LIN1_JD 34 GND 35 LIN1_R G1 G4 AGND ...

Page 105: ...3 LP10 4 GND 5 5V_DUAL_USB_B 6 LP11 7 LP11 8 GND 9 LAN_CTR 10 LAN_MDI0_P_C 11 LAN_MDI0_N_C 12 LAN_MDI1_P_C 13 LAN_MDI1_N_C 14 LAN_MDI2_P_C 15 LAN_MDI2_N_C 16 LAN_MDI3_P_C 17 LAN_MDI3_N_C 18 GND 19 ACTP_R 20 LAN_ACT _R 21 LAN_LILEDN 22 LINKP 23 30 GND ...

Page 106: ...on the printed Service Guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service To scrap or to return the defective parts follow the local government ordinance or regulations on how to dispose i...

Page 107: ...ble ITEM NAME Q TY ITEM NAME Q TY 1 PCI Door 1 21 ODD Button Dn 4 2 Rear Chassis 1 22 Pole 1 3 IO Shielding 1 23 ODD Door Up 2 4 Power Supply 1 24 ODD Door Dn 1 5 MB 1 25 Deco Bezel 2 6 Chassis Support 1 26 Acer Logo 1 7 Chassis Support 1 27 Hinge ODD Door 1 8 MB Support 1 28 Main Bezel 1 9 Sub Chassis 1 29 Arm 2 ...

Page 108: ... Cover Deco 1 32 Link BKT Option 1 13 Power Button 1 33 PCI BKT Option 1 14 Spring 1 34 ODD Cage 1 15 Switch 1 35 Bottom Venting Option 1 16 HDD Lens 1 36 HDD Cage 1 17 LED 1 37 HDD 2 18 MCR 1 38 Side Door 1 19 Top USB 1 39 Fan 1 20 ODD Button Up 1 ITEM NAME Q TY ITEM NAME Q TY ...

Page 109: ... bezel w o ext HDD carrier for HM090L chassis 2011 New CI PZ 11900 309 N A Hon Hai Aspire Bezel AM361 USB 4 port bezel w 1 ext HDD carrier for HM090M chassis 2011 New CI PZ 11900 310 CPU CPU Intel Core i7 2600 3 4G 8M 1333 95W D 2 LGA 1155 Sandy Bridge KC 26001 CI7 N A Core i3 2120 3 30G 3M DDR3 1333 Q0 65W Intel HD Graphics 2000 KC 21201 CI3 Core i5 2500 3 3G 6M 1333FSB KC 25001 CI5 Intel Core i5...

Page 110: ...U564403EP0200 KN 4GB0H 001 ACR512X64D3U13C9G KN 4GB07 002 HDD HDD SEAGATE 3 5 7200rpm 320GB ST3320413AS Pharaoh 6G SATA III 16MB LF F W JC45 KH 32001 022 37 HDD SEAGATE 3 5 7200rpm 500GB ST3500413AS Pharaoh 6G SATA III 16MB LF F W JC45 KH 50001 022 HDD SEAGATE 3 5 7200rpm 1000GB ST31000524AS Pharaoh 6G SATA III 32MB LF F W JC45 KH 01K01 016 HDD SEAGATE 3 5 7200rpm 1500GB ST31500341AS Brinks SATA I...

Page 111: ...7 KH 50008 025 HDD SEAGATE 3 5 7200rpm 1000GB ST31000524AS Pharaoh 6G SATA III 32MB LF F W JC45 KH 01K01 016 HDD WD 3 5 7200rpm 1000GB WD10EALX 229BA1 XL500 2 SATA III 32MB LF F W 17 01H17 KH 01K08 014 HDD WD 3 5 5400rpm 1000GB WD10EADX 22TDHB0 GP500 SATA III 32MB LF F W 77 04D77 KH 01K08 013 HDD WD 3 5 5400rpm 1500GB WD15EARX 22PASB0 GP667 3D SATA III 64MB LF F W 51 0AB51 KH 15K08 004 HDD WD 3 5 ...

Page 112: ... LF Black Bezel SATA Win7 HF KU 01605 007 ODD HLDS BD COMBO HH 12X CH29N Black Bezel SATA HF Win7 KO 0120D 001 ODD PLDS BD COMBO HH DL 12X DH 12E3SH LF HF Black Bezel SATA HF Win7 KO 0120F 001 VGA 288 7N162 101AC GT530 2GB 128bit DDR3 DVI HDMI VGA HYNIX ATX VG PCPT5 303 N A HD7670 2GB288 5E181 002AC HD7670 2GB DDR3 128bit DVI I HDMI AMD ATX VG PCP76 701 288 1N222 001AC 510 1GB DDR3 64bits DVII HDM...

Page 113: ...r USB MS1238UA with new acer logo SP 10600 048 N A JS speaker USB MS1238UA with new acer logo meet AJC spec SP 10600 049 Neosonica speaker USB 9M 20A200 000 with new acer logo meet AJC Spec SP 10600 052 Power Supply PS 6301 08A3 PY 3000B 016 4 FSP300 60THA 1 A01003 PY 30008 032 DPS 300AB 57A PY 30009 021 FSP300 60EP 1 A01005 PY 30008 033 FSP500 70EP 500W Active PFC 100 127V 220 240V full 500W PY 5...

Page 114: ... Simplified Chinese with new acer logo KB RF40B 169 Keyboard LITE ON SK 9660B RF2 4 Black US International with new acer logo KB RF40B 170 Keyboard LITE ON SK 9660B RF2 4 Black Arabic English with new acer logo KB RF40B 171 Keyboard LITE ON SK 9660B RF2 4 Black Thailand with new acer logo KB RF40B 172 Keyboard LITE ON SK 9660B RF2 4 Black Spanish with new acer logo KB RF40B 173 Keyboard LITE ON SK...

Page 115: ... Keyboard LITE ON SK 9660B RF2 4 Black Slovak with new acer logo KB RF40B 191 Keyboard LITE ON SK 9660B RF2 4 Black Russian with new acer logo KB RF40B 192 Keyboard LITE ON SK 9660B RF2 4 Black Hungarian with new acer logo KB RF40B 193 Keyboard LITE ON SK 9660B RF2 4 Black Greek with new acer logo KB RF40B 194 Keyboard LITE ON SK 9660B RF2 4 Black Danish with new acer logo KB RF40B 195 Keyboard LI...

Page 116: ...ew acer logo KB USB0B 450 Keyboard LITE ON SK 9621B USB Black US International with new acer logo KB USB0B 451 Keyboard LITE ON SK 9621B USB Black Arabic English with new acer logo KB USB0B 452 Keyboard LITE ON SK 9621B USB Black Thailand with new acer logo KB USB0B 453 Keyboard LITE ON SK 9621B USB Black Spanish with new acer logo KB USB0B 454 Keyboard LITE ON SK 9621B USB Black Portuguese with n...

Page 117: ...2 Keyboard LITE ON SK 9621B USB Black Russian with new acer logo KB USB0B 473 Keyboard LITE ON SK 9621B USB Black Hungarian with new acer logo KB USB0B 474 Keyboard LITE ON SK 9621B USB Black Greek with new acer logo KB USB0B 475 Keyboard LITE ON SK 9621B USB Black Danish with new acer logo KB USB0B 476 Keyboard LITE ON SK 9621B USB Black Czech with new acer logo KB USB0B 477 Keyboard LITE ON SK 9...

Page 118: ... new acer logo KB PS20B 161 Keyboard LITE ON SK 9611 PS 2 Black Thailand with new acer logo KB PS20B 162 Keyboard LITE ON SK 9611 PS 2 Black Spanish with new acer logo KB PS20B 163 Keyboard LITE ON SK 9611 PS 2 Black Portuguese with new acer logo KB PS20B 164 Keyboard LITE ON SK 9611 PS 2 Black Canadian French with new acer logo KB PS20B 165 Keyboard LITE ON SK 9611 PS 2 Black Brazilian Portuguese...

Page 119: ...board LITE ON SK 9611 PS 2 Black Greek with new acer logo KB PS20B 184 Keyboard LITE ON SK 9611 PS 2 Black Danish with new acer logo KB PS20B 185 Keyboard LITE ON SK 9611 PS 2 Black Czech with new acer logo KB PS20B 186 Keyboard LITE ON SK 9611 PS 2 Black Romanian with new acer logo KB PS20B 187 Keyboard LITE ON SK 9611 PS 2 Black Turkish with new acer logo KB PS20B 188 Keyboard LITE ON SK 9611 PS...

Page 120: ... KB RF40P 150 Keyboard PRIMAX KBRF36211 RF2 4 Black Portuguese with new acer logo KB RF40P 151 Keyboard PRIMAX KBRF36211 RF2 4 Black Canadian French with new acer logo KB RF40P 152 Keyboard PRIMAX KBRF36211 RF2 4 Black Brazilian Portuguese with new acer logo KB RF40P 153 Keyboard PRIMAX KBRF36211 RF2 4 Black Japanese with new acer logo KB RF40P 154 Keyboard PRIMAX KBRF36211 RF2 4 Black German with...

Page 121: ... PRIMAX KBRF36211 RF2 4 Black Czech with new acer logo KB RF40P 173 Keyboard PRIMAX KBRF36211 RF2 4 Black Romanian with new acer logo KB RF40P 174 Keyboard PRIMAX KBRF36211 RF2 4 Black Turkish with new acer logo KB RF40P 175 Keyboard PRIMAX KBRF36211 RF2 4 Black Turkish Q with new acer logo KB RF40P 176 Keyboard PRIMAX KBRF36211 RF2 4 Black Arabic French with new acer logo KB RF40P 177 Keyboard PR...

Page 122: ... Black Spanish with new acer logo KB USB0P 223 Keyboard PRIMAX KB36211 USB Black Portuguese with new acer logo KB USB0P 224 Keyboard PRIMAX KB36211 USB Black Canadian French with new acer logo KB USB0P 225 Keyboard PRIMAX KB36211 USB Black Brazilian Portuguese with new acer logo KB USB0P 226 Keyboard PRIMAX KB36211 USB Black Japanese with new acer logo KB USB0P 227 Keyboard PRIMAX KB36211 USB Blac...

Page 123: ...oard PRIMAX KB36211 USB Black Czech with new acer logo KB USB0P 246 Keyboard PRIMAX KB36211 USB Black Romanian with new acer logo KB USB0P 247 Keyboard PRIMAX KB36211 USB Black Turkish with new acer logo KB USB0P 248 Keyboard PRIMAX KB36211 USB Black Turkish Q with new acer logo KB USB0P 249 Keyboard PRIMAX KB36211 USB Black Arabic French with new acer logo KB USB0P 250 Keyboard PRIMAX KB36211 USB...

Page 124: ...th new acer logo KB PS20P 211 Keyboard PRIMAX KB36111 PS 2 Black Canadian French with new acer logo KB PS20P 212 Keyboard PRIMAX KB36111 PS 2 Black Brazilian Portuguese with new acer logo KB PS20P 213 Keyboard PRIMAX KB36111 PS 2 Black Japanese with new acer logo KB PS20P 214 Keyboard PRIMAX KB36111 PS 2 Black German with new acer logo KB PS20P 215 Keyboard PRIMAX KB36111 PS 2 Black Italian with n...

Page 125: ...IMAX KB36111 PS 2 Black Romanian with new acer logo KB PS20P 234 Keyboard PRIMAX KB36111 PS 2 Black Turkish with new acer logo KB PS20P 235 Keyboard PRIMAX KB36111 PS 2 Black Turkish Q with new acer logo KB PS20P 236 Keyboard PRIMAX KB36111 PS 2 Black Arabic French with new acer logo KB PS20P 237 Keyboard PRIMAX KB36111 PS 2 Black Kazakh with new acer logo KB PS20P 238 Keyboard PRIMAX KB36111 PS 2...

Page 126: ...Chapter 6 118 Keyboard PRIMAX KB36111 PS 2 Black US with India Rupee Symbol with new acer logo KB PS20P 290 Category Part Number Acer P N Exploded Diagram Item ...

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