Acer ASPIRE 5745 Service Manual Download Page 161

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Chapter 4

151

ACPI Functions POST Code Table

SMM Functions POST Code Table

InsydeH2ODDT Debugger POST Code Table

Functionality Name (Include\ PostCode.h)

Phase

Post

Code

Description

ASL_ENTER_S1

ASL

Prepare to enter S1

ASL_ENTER_S3

ASL

Prepare to enter S3

ASL_ENTER_S4

ASL

Prepare to enter S4

ASL_ENTER_S5

ASL

Prepare to enter S5

ASL_WAKEUP_S1

ASL

System wakeup from S1

ASL_WAKEUP_S3

ASL

System wakeup from S3

ASL_WAKEUP_S4

ASL

System wakeup from S4

Functionality Name (Include\

PostCode.h)

Phase

Post

Code

Description

SMM_IDENTIFY_FLASH_DEVICE

SMM

0xA0

Identify Flash device in SMM

SMM_SMM_PLATFORM_INIT

SMM

0xA2

SMM service initial

SMM_ACPI_ENABLE_START

SMM

0xA6

OS call ACPI enable function

SMM_ACPI_ENABLE_END

SMM

0xA7

ACPI enable function complete

SMM_S1_SLEEP_CALLBACK

SMM

0xA1

Enter S1

SMM_S3_SLEEP_CALLBACK

SMM

0xA3

Enter S3

SMM_S4_SLEEP_CALLBACK

SMM

0xA4

Enter S4

SMM_S5_SLEEP_CALLBACK

SMM

0xA5

Enter S5

SMM_ACPI_DISABLE_START

SMM

0xA8

OS call ACPI disable function

SMM_ACPI_DISABLE_END

SMM

0xA9

ACPI disable function complete

Functionality Name

(Include\ PostCode.h)

PostCode

Description

Used by Insyde debugger

0x0D

Waiting for device connect

Used by Insyde debugger

0xD0

Waiting for device connect

Used by Insyde debugger

0xD1

InsydeH2ODDT Ready

Used by Insyde debugger

0xD2

EHCI not found

Used by Insyde debugger

0xD3

Debug port connect low speed device

Used by Insyde debugger

0xD4

DDT Cable become low speed device

Used by Insyde debugger

0xD5

DDT Cable Transmission Error (Get descriptor fail)

Used by Insyde debugger

0xD6

DDT Cable Transmission Error (Set Debug mode fail)

Used by Insyde debugger

0xD7

DDT Cable Transmission Error (Set address fail)

Summary of Contents for ASPIRE 5745

Page 1: ...Aspire 5745 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on this service guide Date Chapter Updates ...

Page 3: ...r expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all ne...

Page 4: ...N MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of proce...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...y 33 Remove HDD BIOS Password Utilities 34 Removing BIOS Passwords 35 Miscellaneous Utilities 36 Machine Disassembly and Replacement 39 Disassembly Requirements 39 Related Information 39 Replacement Requirements 39 Pre disassembly Instructions 40 Disassembly Process 41 External Module Disassembly Process 42 External Modules Disassembly Flowchart 42 Removing the Battery Pack 43 Removing the Dummy C...

Page 8: ...zel 101 Main Unit Reassembly Process 104 Replacing the Power Assembly 104 Replacing the PCH Thermal Module 106 Replacing the CPU 106 Replacing the Thermal Module 108 Replacing the Main Board 109 Replacing the I O Card 110 Replacing the Bluetooth Module 112 Replacing the LCD Module 114 Replacing the Power Board 117 Replacing the Switch Board 118 Replacing the Upper Cover 119 Replacing the Keyboard ...

Page 9: ... Jumper and Connector Locations 153 Mainboard Top View 153 Mainboard Bottom View 154 DIMM Socket Population Rules 155 BIOS Recovery 156 BIOS Recovery by Crisis Disk 156 FRU Field Replaceable Unit List 157 Exploded Diagrams 158 Main Assembly 158 LCD Assembly 160 FRU List 161 Screw List 168 Model Definition and Configuration 169 Test Compatible Components 215 Online Support Information 219 ...

Page 10: ...X Table of Contents ...

Page 11: ...W supporting Intel 64 architecture Intel Smart Cache System Memory Dual channel DDR3 SDRAM support Up to 16 GB of DDR3 1066 MHz memory using four soDIMM modules for 64 bit OS Display 15 HD 1366 x 768 pixel resolution high brightness 200 nit Acer CineCrystal LED backlit TFT LCD supporting simultaneous multi window viewing via Acer GridVista Mercury free environment friendly 16 9 aspect ratio Super ...

Page 12: ...D ROM DL 6X DVD R DL 6X DVD R DL 6X DVD RW 6X DVD RW 5X DVD RAM Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 4X DVD R DL 4X DVD R DL 6X DVD RW 8X DVD RW 5X DVD RAM Communication Acer Video Conference featuring Acer Crystal Eye high def webcam with 1280 x 1024 resolution WLAN Acer InviLink Nplify 802 11 b g n Wi Fi CERTIFIED Acer InviLink 802 11b g Wi Fi CERTIFIED WPAN Bluetooth 2 1 EDR WWAN UMTS HSP...

Page 13: ...keyboard play pause stop previous next Multi gesture touchpad supporting two finger scroll pinch rotate flip I O Ports Multi in 1 card reader SD MMC MS MS PRO xD Four USB 2 0 ports HDMI port with HDCP support External display VGA port Headphone speaker line out jack with S PDIF support Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter Software Productivity Acer Backup Manager Acer e...

Page 14: ... Assist Acer Identity Card Acer Registration Acer Updater eBay shortcut 2009 Netflix shortcut Optional Items 1 GB 2 GB 4 GB DDR3 1066 MHz soDIMM module 6 cell Li ion battery pack 9 cell Li ion battery pack 3 pin 65W AC adapter External USB floppy disk drive External USB Lite LSI modem Warranty One year International Travelers Warranty ITW Environment Temperature Operating 5 C to 35 C Non operating...

Page 15: ...ROM DMI x4 CLOCK GENERATOR Cardreader SLG8LV595 DMI IHDA LPC Dual Channel DDR III DDRIII SODIMM1 DDRIII SODIMM2 800 1066 MHZ SPI Arrandale SIM Card FFC Conn MINI CARD 3G USB 10 PCIE 2 AU6437 GBL Cardreader control SATA 0 PWM Type Fan Driver LVDS CCD MIC Con USB 8 CRT Con Int MIC EXT_LVDS EXT_CRT LVDS CRT SWITCH HDMI Con INT_LVDS INT_CRT INT_HDMI PS8101 LS TS3DV421 SN74CBT3257 x3 EXT_HDMI EXT_HDMI ...

Page 16: ...play screen Also called Liquid Crystal Display LCD displays computer output configuration may vary by model 4 HDD indicator Indicates when the HDD is active Num Lock indicator Lights up when the Num Lock is activated Caps Lock indicator Lights up when the Caps Lock is activated 5 Power button Turns the computer on and off 6 Keyboard For entering data into your computer 7 Touchpad Touch sensitive p...

Page 17: ... Left and right speakers deliver stereo audio output 12 Optical drive eject button Ejects the optical disk from the drive 13 P Programmable key User programmable only for certain models PowerSmart key Puts your computer into power saving mode only for certain models Icon Item Description 1 Multi in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO x...

Page 18: ...nes speaker line out jack with S PDIF support Connects to audio line out devices e g speakers headphones Icon Item Description 1 USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera 2 Optical drive Internal optical drive accepts CDs or DVDs 3 Optical disk access indicator Lights up when the optical drive is active 4 Emergency eject hole Ejects the optical drive tray when the computer ...

Page 19: ...k Locks the battery in position 3 Hard disk bay Houses the computer s hard disk secured with screws 4 Memory compartment Houses the computer s main memory 5 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening the fan 6 Battery release latch Releases the battery for removal Icon Function Description Power Indicates th...

Page 20: ...chPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Function Left Button 2 Right Button 3 Main TouchPad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold th...

Page 21: ...re in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys ...

Page 22: ...Search for a file or folder L Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain M Minimizes all windows R Open the Run dialog box U Open Ease of Access Center BREAK Display the System Properties dialog box TAB Cycle through programs on the taskbar CTRL F Search for computers if you are on a network Note Depending on your edition...

Page 23: ... between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn Brightness up Increases the screen brightness Fn Brightness down Decreases the screen brightness Fn Volume up Increases the sound v...

Page 24: ... Hold Alt Gr and then press the 5 key at the upper center of the keyboard NOTE Some fonts and software do not support the Euro symbol See www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies according to the language settings ...

Page 25: ...B data first level cache L1 for each core 256 KB shared instruction data second level cache L2 for each core Up to 8 MB shared instruction data last level cache L3 shared among all cores Front Side Bus 800 1066M 1333Hz Item CPU Speed Cores Bus Speed Cache Size Package Core Voltage Acer P N Ci3330M 2 13 2 330 M 3 MB PGA988 35W KC 33001 DMP Ci5430M 2 26 2 430 M 3 MB PGA988 35W KC 43001 DMP Ci5520M 2...

Page 26: ...tem Management Bus SMBus Specification Version 2 0 with additional support for I2C devices Supports Intel High Definition Audio Supports Intel Matrix Storage Technology Supports Intel Active Management Technology Supports Intel Virtualization Technology for Directed I O Supports Intel Trusted Execution Technology Supports buffered through mode generating extra clocks from a clock chip Analog and D...

Page 27: ...ement De noise Filter High Quality Scaling Film Mode Detection 3 2 pull down and Correction Intel TV Wizard Microsoft DirectX 11 support Analog CRT DAC Interface Support 300MHz DAC up to QXGA Hot Plug Dual Channel LVDS interface support 2x24 bpp panels Fully compliant with PCI Express Base Specification Rev 2 1 Support CRT LVDS HDMI DP interface concurrent Dual channel LVDS interface support singl...

Page 28: ...x1080p 60Hz 16 9 Yes Yes Yes Yes 720x576p 50Hz 4 3 Yes Yes Yes Yes 720x576p 50Hz 16 9 Yes Yes Yes Yes 1280x720p 50Hz 16 9 Yes Yes Yes Yes 1920x1080i 50Hz 16 9 Yes Yes Yes Yes 1440x576i 50Hz 4 3 Yes Yes Yes Yes 1440x576i 50Hz 16 9 Yes Yes Yes Yes 1920x1080p 50Hz 16 9 Yes Yes Yes Yes Item Specification Vendor Model Name Seagate HGST Toshiba Western Digital Capacity GB 160 250 320 500 160 250 320 500...

Page 29: ...t PXE Support Y2K solution Support WinFlash Wake on LAN from S3 Wake on LAN form S4 in AC mode System information Item Specification Vendor model name AUO Samsung LG Screen Diagonal mm 15 6 inches Display resolution pixels 1366 x 768 Pixel Pitch 0 252x 0 252 Display Mode Normally White Typical White Luminance cd m2 also called Brightness 200 Contrast Ratio 500 typical Response Time Optical Rise Ti...

Page 30: ...ts WaveRT based audio function driver for Windows 7 EAX 1 0 2 0 compatible Direct Sound 3D compatible I3DL2 compatible HRTF 3D Positional Audio Windows XP only Emulation of 26 sound environments to enhance gaming experience Multi band software equalizer and tools Voice Cancellation and Key Shifting in Karaoke mode Dynamic range control expander compressor and limiter with adjustable parameters Int...

Page 31: ...to deliver robust signal performance in noisy environments The AR8131L GbE controller supports checksum off load features for IP TCP and UDP Item Specification Type ACER AC7T_A10B AC7T Internal 17 Total number of keypads 103 104 107 Windows logo key Yes Internal external keyboard work simultaneously Yes Features Supports application keys for Windows 7 version Item Specification Chipset AU6437 GBL ...

Page 32: ...fication Type Atheros HB95 Atheros HB93 Intel MM 903341 Wireless Standards Supported b g b g n b n Item Specification 6 Cell Vendor model name SAMSUNG AS10B Battery Type Li ion Pack capacity SAMSUNG 6000mAh Number of battery cell 6 Package configuration 3 cells in series 2 series in parallel Item Specifications ...

Page 33: ...r multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are five menu options Information Main Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 Press Esc while you are in any of...

Page 34: ...eld displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE InsydeH20 Setup Util...

Page 35: ...Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Disabled or Enabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults Option Enabled or Disabled SATA Mode Control the mode in which the SATA controller should operate Option AHCI mod...

Page 36: ...ord is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set IDE0 Hdd Password Press Enter to set the HDD password When set this protects the HDD from unauthorized access Power on password Defines whether a password is required or not while the events defined in this group happened...

Page 37: ...ssword the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in...

Page 38: ...eter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the ...

Page 39: ...ve it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 WDC WD6400BEVT 22A0RT0 2 IDE1 HL DT STDVDRAM GT30N 3 USB FDD 4 Network Boot Atheros Boot Agent 5 USB HDD 6 USB CDROM Boot priority order 1 IDE0 WDC WD6400BEVT 22A0RT0 2 IDE1 HL DT STDVDRAM GT30N 3 USB FDD 4 Network ...

Page 40: ...ues for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Item Specific Help Exit System Setup and save your changes to CMOS F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Ex...

Page 41: ...Chapter 2 31 BIOS Flash Utility The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted ...

Page 42: ... Plug in the AC power to continue 5 Flash is complete when the message Flash programming complete displays Item Specific Help Use or to select a device then press F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 WDC WD6400BEV...

Page 43: ...rm the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen displays 3 When the process is complete close all programs and applications and reboot the system ...

Page 44: ...e of the key 76943488 in the example 4 Boot up the system to a removable bootable drive containing DOS and the UnlockHD EXE program and open a DOS prompt For instructions on changing boot priority see Boot on page 29 5 From the DOS prompt enter the UnlockHD EXE command and input the key to create an unlock code Make a note of the result for example 46548274 6 Reboot to the hard disk and wait for t...

Page 45: ...es System Disabled displays on the screen See the image below To reset the BIOS password run clnpwd exe as follows 1 From a DOS prompt Execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not ...

Page 46: ...2 to change the boot sequence to HDD CD ROM LAN Floppy Using DMITools The DMI Desktop Management Interface Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps ...

Page 47: ...t dmitools wp Acer Example 3 Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 Example 4 Write UUID to EEPROM Input dmitools wu Example 5 Write Asset Tag to EEPROM Input dmitools wa Acer Asstag Using the LAN MAC Utility Perform the following steps to write MAC information to eeprom 1 Use a text editor for example Notepad to edit the MAC CFG file as shown WriteData 001122334455 M...

Page 48: ...38 Chapter 2 ...

Page 49: ...nts to avoid mismatch when putting back the components Related Information The product previews seen in the disassembly procedures may not represent the final product color or configuration IMPORTANT Cable paths and positioning may not represent the actual model During the removal and replacement of components ensure all available cable channels and clips are used and that the cables are replaced ...

Page 50: ... proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface ...

Page 51: ...serve the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the Mainboard you must first remove the Keyboard and LCD Module then disassemble the inside assembly frame in that order Main Screw List Screw Quantity Acer Part Number M2 5 5 31 86 B1907 005 M2 5 6 5 1 86 PTN07 002 M2 3Ni 5 86 A08V7 005 M2 5 4Ni 7 86 EDM07 003 M2 5 4 2 86 PTN07 004 ...

Page 52: ...embly Flowchart Screw List Step Screw Quantity Part No Remove Base Cover M2 5 5 8 86 B1907 005 Remove WLAN Module M2 3Ni 1 86 A08V7 005 Remove HDD M3 3Ni 2 86 N1407 007 Remove ODD Module M2 3 2 86 A08V7 005 Disconnect power and signal cables from system Remove Dummy Card Turn off system and peripherals power Remove DIMM Remove HDD Remove Base Door Remove WLAN Board Remove Battery Remove ODD ...

Page 53: ... to the unlock position 3 Slide and hold the battery release latch to the release position 1 then slide out the battery pack from the main unit 2 NOTE The battery has been highlighted with a yellow oval as shown in the above image Please detach the battery and follow local regulations for disposal 2 1 ...

Page 54: ...44 Chapter 3 Removing the Dummy Card 1 Press the dummy card in to allow it to spring out 2 Pull the dummy card out ...

Page 55: ...ing the Battery Pack on page 43 2 Remove the eight 8 screws 3 Lift the base door up at the finger indentation location provided in the bottom cover Step Screw Quantity Screw Type Base Door Disassembly M2 5 5 red call out 7 M2 5 6 5 purple call out 1 ...

Page 56: ...46 Chapter 3 4 Lift the base door out and away ...

Page 57: ...Disk Drive Module 1 See Removing the Battery Pack on page 43 2 See Removing the Base Door on page 45 3 Grasp the pull tab on the top of the HDD 4 Pull the tab horizontally to slide the HDD out of the connector dock 5 Lift the HDD out ...

Page 58: ...48 Chapter 3 6 Remove the two 2 screws of the HDD bracket 7 Lift the bracket away from the HDD Step Screw Quantity Screw Type HDD Bracket Disassembly M3 3Ni 2 ...

Page 59: ... the DIMM Module 1 See Removing the Battery Pack on page 43 2 See Removing the Base Door on page 45 3 Push the memory module clips outwards 4 Pull the memory module out 5 Repeat steps 3 and 4 for the remaining DIMM modules ...

Page 60: ...oving the Base Door on page 45 3 Detach the two 2 cables from the Wireless LAN module IMPORTANT Take note of the Main black and Auxiliary white connectors 4 Remove the one 1 screw Ensure the cables are well clear of the module Step Screw Quantity Screw Type WLAN Module Disassembly M2 0 3Ni 1 ...

Page 61: ...Chapter 3 51 5 Pull the WLAN module out and away ...

Page 62: ...r 3 Removing the ODD Module 1 See Removing the Battery Pack on page 43 2 See Removing the Base Door on page 45 3 Push the ODD module out of the bay at the location shown 4 Pull the ODD completely out of the bay ...

Page 63: ...Chapter 3 53 5 Remove the two 2 screws of the ODD bracket 6 Remove the ODD bracket 7 Pry the ODD bezel off the ODD module Step Screw Quantity Screw Type ODD Module Disassembly M2 3Ni 2 ...

Page 64: ... 43 2 See Removing the Base Door on page 45 3 Disconnect the RTC connector 4 Pull the RTC battery off the mainboard NOTE The RTC battery has been highlighted with the yellow circle as shown in the previous image Please follow local regulations for disposal of used RTC batteries ...

Page 65: ...ed in the same position NOTE The product previews seen in the disassembly procedures may not represent the final product color or configuration Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Mainboard Remove LCD Module Remove Keyboard Remove Upper Cover Remove Thermal Module Remove Bluetooth Module Remove I O Board Remove SB Thermal Module Remove Switch Board Remo...

Page 66: ...e Lower Cover M2 5 5 19 86 ARE07 003 T2 5 2Ni 1 86 EDM07 002 Remove Switch Board T2 5 2Ni 2 86 EDM07 002 Remove Power Module T2 5 2Ni 2 86 EDM07 002 Remove I O Board M2 5 5 1 86 ARE07 003 Remove Bluetooth Module M2 0 3 1 86 A08V7 005 Remove Mainboard M2 5 5 2 86 ARE07 003 Remove Power Jack Assembly M2 5 4Ni 1 86 EDM07 003 ...

Page 67: ...emoving the Base Door on page 45 3 See Removing the DIMM Module on page 49 4 See Removing the WLAN Module on page 50 5 See Removing the ODD Module on page 52 6 Using the plastic pry press in the five 5 latches along the top of the keyboard to release the keyboard from the cover NOTE The keyboard will spring up slightly when all retaining clips are unlocked 7 Lift up the top right edge of the keybo...

Page 68: ...58 Chapter 3 8 Flip the keyboard over 9 Detach the keyboard FPC a Unlock the FPC b Pull the keyboard away a b ...

Page 69: ...er 3 59 Removing the Upper Cover 1 See Removing the Keyboard on page 57 2 Unlock and disconnect the Toucpad board FFC 3 Unlock and disconnect the switch board FFC 4 Unlock and disconnect the power board FFC ...

Page 70: ...60 Chapter 3 5 Disconnect the speaker cable 6 Remove the nine 9 screws in the upper cover Step Screw Quantity Screw Type Upper Cover Disassembly M2 5 4Ni red call out 6 M2 3 blue call out 3 ...

Page 71: ... the twenty 20 screws in the lower cover 8 Turn the computer ninety degrees Push the upper cover apart from the lower cover in the location shown Step Screw Quantity Screw Type Lower Cover Disassembly M2 5 5 red call out 19 T2 5 2 Ni blue call out 1 ...

Page 72: ...2 Chapter 3 9 Pry the upper cover away from the lower cover along the front edge 10 Push the upper cover off the bottom cover 11 Lay the computer flat then pull the upper cover away from the lower cover ...

Page 73: ...ng the Switch Board 1 See Removing the Upper Cover on page 59 2 Remove the two 2 screws 3 Lift the switch board away from the upper cover and turn it over Step Screw Quantity Screw Type Switch Board Disassembly T2 5 2Ni 2 ...

Page 74: ...64 Chapter 3 4 Unlock and disconnect the switch board FFC ...

Page 75: ... 3 65 Removing the Power Board 1 See Removing the Upper Cover on page 59 2 Unlock and disconnect the power board FFC 3 Remove the two 2 screws Step Screw Quantity Screw Type Power Board Disassembly T2 5 2Ni 2 ...

Page 76: ...66 Chapter 3 4 Lift the power board away ...

Page 77: ...ving the LCD Module 1 See Removing the Upper Cover on page 59 2 Grasp the pull tab on the connector and pull up to disconnect the LCD connector 3 Pull the LCD cable off the assembly 4 Disconnect the microphone connector ...

Page 78: ...68 Chapter 3 5 Pull the microphone cable off the assembly 6 Remove the WLAN cables from the retention guides 7 Turn the computer over and pull the left antenna cable out of the assembly ...

Page 79: ...8 Remove the right antenna cable from the retention guides 9 Remove the two 2 screws of the two hinges 10 Lift the LCD module out of the assembly Step Screw Quantity Screw Type LCD Module Hinge Disassembly M2 5 5 2 ...

Page 80: ... O Board 1 See Removing the Upper Cover on page 59 2 Unlock and remove the I O board FFC 3 Remove the one 1 screw securing the I O Board to the Lower Cover Screw List Step Screw Quantity Screw Type I O Board Disassembly M2 5 5 1 ...

Page 81: ...Chapter 3 71 4 Lift away the I O board 5 Unlock and remove the I O board FFC from the mainboard ...

Page 82: ...e 1 See Removing the Upper Cover on page 59 2 Detach the Bluetooth module cable from the mainboard 3 Remove the one 1 screw 4 LIft the Bluetooth module away from the computer Step Screw Quantity Screw Type Bluetooth Module Disassembly M2 5 3 1 ...

Page 83: ...Chapter 3 73 5 Detach the Bluetooth module cable from the module ...

Page 84: ...rd on page 63 3 See Removing the I O Board on page 70 4 See Removing the Bluetooth Module on page 72 5 Turn the computer over and disconnect the power cable from the mainboard 6 Turn the computer over and remove the two 2 screws of the main board Step Screw Quantity Screw Type Main Board Disassembly M2 5 5 2 ...

Page 85: ...Chapter 3 75 7 Lift the main board out of the assembly Lift the internal edge up first then pull out the external connector edge ...

Page 86: ...the Thermal Module 1 See Removing the Mainboard on page 74 2 Disconnect the thermal module fan connector 3 Loosen the four 4 captive screws in order 4 3 2 and last 1 4 Lift the thermal module away from the main board 1 3 4 2 ...

Page 87: ... 3 77 Removing the CPU 1 See Removing the Mainboard on page 74 2 See Removing the Thermal Module on page 76 3 Unlock the CPU Use a flat head screw driver to turn the screw 180º 4 Lift the CPU out of the socket ...

Page 88: ... 2 See Removing the Thermal Module on page 76 3 Loosen the one 1 captive screw 4 Lift the thermal unit away NOTE Circuit boards 10 cm have been highlighted with a yellow rectangle as shown in the previous image Please detach the circuit board and follow local regulations for disposal ...

Page 89: ...r Cable Assembly 1 See Removing the Mainboard on page 74 2 Remove the power cable from the retention guides 3 Remove the one 1 screw from the power assembly bracket Step Screw Quantity Screw Type Power Assembly Disassembly M2 5 4 1 ...

Page 90: ...80 Chapter 3 4 Lift the power cable assembly out of the chassis 5 Lift the power cable connector out of the bracket ...

Page 91: ...ews seen in the disassembly procedures may not represent the final product color or configuration NOTE See Removing the LCD Module on page 67 for instructions on how to remove the LCD module LCD Module Disassembly Flowchart Screw List Step Screw Quantity Part No Remove LCD Bezel M2 5 4 2 86 PTN07 004 Remove LCD Panel M2 3 4 86 A08V7 005 Remove Camera Module Remove LCD FPC Cable Remove LCD Panel fr...

Page 92: ...82 Chapter 3 Remove Left Hinge M2 5 3 2 86 PTN07 003 Remove Right Hinge M2 5 3 2 86 PTN07 003 Step Screw Quantity Part No ...

Page 93: ... LCD Bezel 1 See Removing the Switch Board on page 63 2 Remove the two 2 bezel screw covers and screws 3 Pry the bezel away from the top and then work around the corners Step Screw Quantity Screw Type Remove LCD Bezel M2 5 4 2 ...

Page 94: ...84 Chapter 3 4 Pry open the bottom corners and along the bottom edge 5 Lift the bezel off the module ...

Page 95: ...Chapter 3 85 Removing the Camera Board 1 See Removing the LCD Bezel on page 83 2 Disconnect the camera connector 3 Pull up the camera board ...

Page 96: ...moving the Camera Board on page 85 2 Remove the four 4 screws of the LCD panel 3 Remove the two 2 screws in the left hinge Screw List Step Screw Quantity Screw Type Remove LCD Panel M2x3 4 Step Screw Quantity Screw Type Remove Left Hinge M2 5x3 2 ...

Page 97: ...Chapter 3 87 4 Lift the left hinge off the module 5 Lift the LCD panel out 6 Lift the LCD panel out turn over and remove the protective tape over the FPC cable connector ...

Page 98: ...88 Chapter 3 7 Disconnect the FPC cable ...

Page 99: ...Chapter 3 89 Removing the Microphone Cable 1 See Removing the LCD Panel on page 86 2 Pry the microphone up 3 Lift the microphone cable out of the retention guides ...

Page 100: ...90 Chapter 3 Removing the Antennas 1 See Removing the LCD Panel on page 86 2 Remove the left antenna cable from the retention guides 3 Free the cables completely 4 Pry the antenna off the casing ...

Page 101: ...Chapter 3 91 5 Remove the two 2 screws of the right hinge 6 Lift away the hinge 7 Remove the right antenna cable from the retention guides Step Screw Quantity Screw Type Remove Right Hinge M2 5 3 2 ...

Page 102: ...92 Chapter 3 8 Pry the antenna off the casing ...

Page 103: ...TE During manufacture a cyanoacrylate glue is used provided by Holdtite Adhesives LTD This is not a specified requirement The reassembler is free to select an alternative appropriate adhesive Replacing the Antennas 1 See Replacing the Antennas on page 93 2 Adhere the antenna down firmly onto the LCD module casing 3 Lay the cables around the module edge for the right antenna ...

Page 104: ...inge 5 Replace the two 2 screws Ensure that the cable is coming out of the hinge correctly 6 Adhere the left antenna to the casing pressing firmly down on the foil and antenna Step Screw Quantity Screw Type Replace Right Hinge M2 5 3 2 ...

Page 105: ...Chapter 3 95 7 Lay the cables along the retention guides ...

Page 106: ...96 Chapter 3 Replacing the Microphone 1 Lay the microphone cable in the retention guides 2 Adhere the microphone ...

Page 107: ...Chapter 3 97 Replacing the LCD FPC Cable 1 Connect the FPC cable connector 2 Place the protective clear adhesive mylar tape down firmly over the connector ...

Page 108: ...98 Chapter 3 Replacing the LCD Panel 1 Place the LCD panel into LCD module as shown top edge first making sure the cable is not trapped behind the panel 2 Place the left hinge onto the LCD module ...

Page 109: ...Chapter 3 99 3 Replace the two 2 screws while ensuring the cables pass through the hinge correctly Step Screw Quantity Screw Type LCD Panel Assembly M2 5x3 2 ...

Page 110: ...100 Chapter 3 Replacing the Camera Board 1 Replace the camera cable and adhere the tapes 2 Apply adhesive and lay the Camera Board board down pressing firmly 3 Connect the cable to the Camera Board ...

Page 111: ...er 3 101 Replacing the LCD Bezel 1 Place the bezel hinge covers over the hinges Ensure the cables are correctly exiting the hinges 2 Press down on the top middle edge of the bezel to engage the locking clips ...

Page 112: ...102 Chapter 3 3 Press down on the bezel edge working simultaneously around the edges to the bottom ...

Page 113: ...Chapter 3 103 4 Replace the two 2 bezel screws and screw covers Step Screw Quantity Screw Type Replace LCD Bezel M2 5 4 2 ...

Page 114: ...104 Chapter 3 Main Unit Reassembly Process Replacing the Power Assembly 1 Place the power jack into the bracket 2 Place the bracket into the lower cover ...

Page 115: ...Chapter 3 105 3 Replace the one 1 screw 4 Lay the cables in the retention guides Step Screw Quantity Screw Type Replace Power Assembly M2 5 4 1 ...

Page 116: ...odule on the chip 2 Tighten the one 1 captive screw Replacing the CPU IMPORTANT The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator Socket Pin1 Locator ...

Page 117: ...Chapter 3 107 2 Using a flat bladed screw driver rotate the CPU locking screw 180 clockwise to secure the CPU in place ...

Page 118: ...e cloth or cotton swab and Isopropyl Alcohol Acetone 1 or other approved cleaning agent 2 Apply a small amount of thermal grease to the centre of the CPU there is no need to spread the grease manually the force used during the installation of the Thermal Module is sufficient 3 Align the screw holes on the Thermal Module and Mainboard then replace the module Keep the module as level as possible to ...

Page 119: ...rd external connector edge in first to the lower case then lower into place 2 Replace the two 2 screws to secure the mainboard to the lower cover 3 Turn the computer over and connect the power connector Step Screw Quantity Screw Type Replace Mainboard M2 5 5 2 ...

Page 120: ...110 Chapter 3 Replacing the I O Card 1 Place the I O card into the lower case edge first 2 Replace the one screw Screw List Step Screw Quantity Screw Type I O Card Assembly M2 5x5 1 ...

Page 121: ...Chapter 3 111 3 Connect and lock the I O card FFC to the I O board 4 Connect and lock the I O card FFC to the mainboard ...

Page 122: ...Bluetooth Module 1 Connect the Bluetooth cable to the Bluetooth module 2 Place the Bluetooth module onto the mainboard pressing down firmly 3 Replace the one 1 screw Step Screw Quantity Screw Type Replace Bluetooth Module M2 5 3 1 ...

Page 123: ...Chapter 3 113 4 Connect the Bluetooth module cable to the main board ...

Page 124: ... Place the LCD module hinges into position on the lower case 2 Replace the two 2 screws 3 Insert the right antenna cables through the lower cover and pull through from the other side Step Screw Quantity Screw Type LCD Module Assembly M2 5x5 2 ...

Page 125: ...Chapter 3 115 4 Push the left antenna cables through the lower cover 5 Lay the microphone cable in the location shown 6 Connect the microphone cable ...

Page 126: ...116 Chapter 3 7 Lay the LVDS cable across the assembly as shown and press down firmly 8 Connect the LVDC cable ...

Page 127: ...Chapter 3 117 Replacing the Power Board 1 Place the power board into the upper cover 2 Replace the two 2 screws 3 Connect and lock the FFC ...

Page 128: ...pter 3 Replacing the Switch Board 1 Connect and lock the FFC 2 Turn the switch board over and place into the upper cover 3 Replace the two 2 screws Step Size Quantity Screw Type Switch Board Assembly T2 5 2 2 ...

Page 129: ...Chapter 3 119 Replacing the Upper Cover 1 Place the upper cover onto the lower cover aligning the hinges first and then press down around the edges ...

Page 130: ...e computer over and replace the bottom cover twenty 20 screws Step Size Quantity Screw Type Upper Cover Assembly M2 3 3 blue call out M2 5 Ni 6 red call out Step Size Quantity Screw Type Lower Cover Assembly M2 5 5 19 red call out T2 5 2 1 blue call out ...

Page 131: ...Chapter 3 121 4 Connect the speaker cable 5 Connect and lock the switch board FFC 6 Connect and lock the power board FFC ...

Page 132: ...122 Chapter 3 7 Connect and lock the button board FFC ...

Page 133: ...pter 3 123 Replacing the Keyboard 1 Connect the FFC to the mainboard 2 Turn the keyboard over and insert the bottom edge in first then push to down ensure the five latches across the top are fully secured ...

Page 134: ... the Wireless LAN Module 1 Lay the white wireless LAN antenna cable into the retention guides 2 Lay the white and black wireless LAN antenna cables into the retention guides 3 Insert the wireless LAN module into the connector ...

Page 135: ...he one screw 5 Replace the connectors The white Aux cable attaches to the connector marked 2 on the board The black Main cable attaches to the connector marked 1 on the board Step Size Quantity Screw Type WLAN Assembly M2 5 3 1 ...

Page 136: ...the DIMM Module IMPORTANT See DIMM Socket Population Rules on page 155 1 Slide the DIMM module into the connector 2 Press down till the locking springs click into place 3 Repeat steps 1 and 2 till all DIMMs have been replaced ...

Page 137: ...the Hard Disk Drive 1 Place the HDD bracket onto the HDD 2 Replace the two 2 screws 3 Insert the HDD into the bay inserting the bracket flanges into the lower cover slots first Step Size Quantity Screw Type HDD Assembly M3 3 2 ...

Page 138: ...128 Chapter 3 4 Grasp the tab and slide the HDD firmly into the docking connector ...

Page 139: ...Chapter 3 129 Replacing the RTC Battery 1 Place the RTC battery onto the mainboard and press down firmly 2 Connect the RTC battery cable to the mainboard ...

Page 140: ...130 Chapter 3 Replacing the ODD Module 1 Replace the ODD bezel 2 Replace the ODD bracket 3 Replace the two 2 screws of the ODD bracket Step Screw Quantity Screw Type ODD Module Assembly M2 3Ni 2 ...

Page 141: ...Chapter 3 131 4 Push the ODD completely into the bay until flush with the lower cover ...

Page 142: ...132 Chapter 3 Replacing the Base Door 1 Insert the base door edge flanges into the slots 2 Lower the base door ...

Page 143: ...Chapter 3 133 3 Replace the eight 8 screws Replacing the Battery 1 Slide the battery into position Step Size Quantity Screw Type Base Door Assembly M2 5 8 red call out 7 M2 5 6 5 purple call out 1 ...

Page 144: ...134 Chapter 3 2 Close the locking latch Replace the Dummy Card Push the dummy card into the slot until it clicks into place ...

Page 145: ... by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 219 Symptoms Verified Go To Power On Issue Page 136 No Display Issue Page 137 LCD Failure Page 139 Internal Keyboard Failure Page 140...

Page 146: ...mputer and the electrical outlet 2 Remove any extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point 5 Remove any recently...

Page 147: ...ge 136 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 139 5 Discon...

Page 148: ... wheel zoom feature in the application c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Ma...

Page 149: ...n on page 219 LCD Failure If the LCD fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start Check MB LCD connector and cables Reassemble Re plug LCD cable NG Check LCD module cable Swap LCD cable LCD panel NG Swap M B OK OK ...

Page 150: ...e built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start Keyboard properly connected No Disconnect and reconnect Keyboard functioning No Replace Keyboard Replace mainboard ...

Page 151: ... the problem Do not replace non defective FRUs Start Check M B T P FFC Re assemble the T P FFC to M B OK NG Check TouchPad OK Swap Reassemble the T P board or T P FFC OK NG Swap M B Start Check M B T P FFC Re assemble the T P FFC to M B OK NG Check TouchPad OK Swap Reassemble the T P board or T P FFC OK NG Swap M B ...

Page 152: ... to the previous version if updated recently 4 Remove and reinstall the audio driver 5 Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers ...

Page 153: ... actions one at a time to correct the problem 1 Check that the microphone is enabled Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab 2 Right click on the Recording tab and select Show Disabled Devices clear by default 3 The microphone appears on the Recording tab 4 Right click on the microphone and select Enable 5 Select the microphone then click Properties Se...

Page 154: ...up Repair h Startup Repair attempts to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD dr...

Page 155: ...Reader or Volume Wheel fail perform the following general steps to correct the problem Do not replace non defective FRUs 1 Check whether the drive is OK 2 Verify that the Test Fixture is ok 3 Swap the mainboard and retest Start Check USB B to M B cable Re assemble the USB B cable to M B OK NG Check USB B OK Swap USB B and USB cable OK NG Swap M B Start Check USB B to M B cable Re assemble the USB ...

Page 156: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 136 1 Power off the computer 2 Visually check them for d...

Page 157: ... switch to Protected mode SEC_BEFORE_MICROCODE_PATCH SEC 2 Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC 3 Setup Cache as RAM SEC_ACCESS_CSR SEC 4 PCIE MMIO Base Address initial SEC_GENERIC_MSRINIT SEC 5 CPU Generic MSR initialization SEC_CPU_SPEEDCFG SEC 6 Setup CPU speed SEC_SETUP_CAR_OK SEC 7 Cache as RAM test SEC_FORCE_MAX_RATIO SEC 8 Tune CPU frequency ratio to maximum level SEC_GO_TO_...

Page 158: ...mpleted PEI_RECOVERY_START_FLASH PEI 88 Start Flash BIOS with Recovery image PEI_ENTER_DXEIPL PEI 89 Loading BIOS image to RAM PEI_FINDING_DXE_CORE PEI 8A Loading DXE core PEI_GO_TO_DXE_CORE PEI 8B Enter DXE core Functionality Name Include PostCode h Phase PostCode Description DXE_TCGDXE DXE 40 TPM initial in DXE DXE_SB_SPI_INIT DXE 41 South bridge SPI initialization DXE_CF9_RESET DXE 42 Setup Res...

Page 159: ... Hotkey service BDS_ASF_INIT BDS 12 ASF Initialization BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration BDS_BEFORE_PCIIO_INSTALL BDS 14 PCI resource assign complete BDS_PCI_ENUMERATION_END BDS 15 PCI enumeration complete BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller Keyboard and Mouse initialization BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization BDS_CONNECT_STD_ERR BDS 18 Error rep...

Page 160: ...I OS BDS_LEGACY16_PREPARE_TO_BOOT BDS 31 Prepare to Boot to Legacy OS BDS_EXIT_BOOT_SERVICES BDS 32 Send END of POST Message to ME via HECI BDS_LEGACY_BOOT_EVENT BDS 33 Last Chipset initial before boot to Legacy OS BDS_ENTER_LEGACY_16_BOOT BDS 34 Ready to Boot Legacy OS BDS_RECOVERY_START_FLASH BDS 35 Fast Recovery Start Flash Functionality Name Include PostCode h Phase Post Code Description POST_...

Page 161: ...A7 ACPI enable function complete SMM_S1_SLEEP_CALLBACK SMM 0xA1 Enter S1 SMM_S3_SLEEP_CALLBACK SMM 0xA3 Enter S3 SMM_S4_SLEEP_CALLBACK SMM 0xA4 Enter S4 SMM_S5_SLEEP_CALLBACK SMM 0xA5 Enter S5 SMM_ACPI_DISABLE_START SMM 0xA8 OS call ACPI disable function SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete Functionality Name Include PostCode h PostCode Description Used by Insyde debugger 0...

Page 162: ...152 Chapter 4 ...

Page 163: ...PU CN17 USB JDIMM2 DDR3 CFD CN19 Microphone jack JDIMM4 DDR3 AFD CFD CN20 SPIDF JDIMM2 DDR3 CFD U43 CODEC JDIM2 DDR3 ARD CFD U44 Card Reader PJ1 BATTER CONN U29 U30 U32 U34 VRAM CN11 FAN CONN PJ2 DCͲIN CONN VRAM U33 GPU 11P 11M 11E CN11 FAN CONN CN14 ODD CONN 11P 11M 11E JDIM2 DDR3 ARD CFD JDIM2 DDR3 CFD CN13 CRT U37 CPU ARD CFD JDIM4 DDR3 AFD CFD CN15 HDMI CN18 HDD CONN JDIM2 DDR3 CFD CN16 RJ45 C...

Page 164: ...DS connector CN10 USB connector CN12 Touch panel 3D screen connector CN9 Card reader CN4 Switch connector CN7 Speaker connector CN6 TP Connector CN5 LVDS connector CN12 TOUCH PANEL 3D SCREEN CONN CN2 LVDS CONN CN1 PWR B CONN CN3 CCD MIC CONN CN2 LVDS CONN CN4 SW B CONN CN5 LVDS CONN CN6 TP CONN CN7 SPEAKER CONN U19 EC CN8 BT CONN CN9 CARD READER CN10 USB B CONN ...

Page 165: ... B0 B1 A0 and A1 as shown below The DIMM socket population rules are described as follows Clarksfield with 4 SO DIMM A0 A1 B0 B1 Result STUFF PASS STUFF PASS STUFF STUFF PASS STUFF STUFF PASS STUFF STUFF PASS STUFF STUFF STUFF PASS STUFF STUFF STUFF PASS STUFF STUFF STUFF STUFF PASS STUFF FAIL STUFF FAIL STUFF STUFF STUFF FAIL STUFF STUFF STUFF FAIL ...

Page 166: ...er a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before performing this procedure prepare a Crisis USB key The Crisis USB key can be made by executing the Crisis Disk program in a functioning system with a Windows 7 OS IMPORTANT The Crisis Disk program will overwrite all data on any drive that you use as a crisis disk Follow the steps below 1 Modify the archive na...

Page 167: ...reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to retu...

Page 168: ... 6 Exploded Diagrams Main Assembly Item Description Part Number 1 Keyboard KB I170A 172 2 Top Cover 60 PTN07 002 3 Function Board 55 PU407 003 4 Battery BT 00606 009 5 DVD RW 6M PU407 001 6 ODD Bezel 42 PSR07 003 ...

Page 169: ...33001 DMP 10 WWAN Card LC 21300 008 11 WLAN Card NI 23600 047 12 Lower Cover 60 PTW07 001 13 HDD KH 16008 027 14 HDD Bracket 33 EDM07 001 15 Base Door 42 PU407 001 16 Power Board 55 PU407 001 17 Bluetooth Cable 50 PTN07 001 18 Bluetooth Module BH 21100 004 19 Dummy Card 42 PSR07 002 20 DDR3 DIMM KN 1GB09 012 21 Thermal Module 60 PU407 003 22 PCH Heat Sink 60 PTN07 008 Item Description Part Number ...

Page 170: ...del Please refer to the FRU List for a full listing of part numbers Item Description Part Number 1 LCD Cover 60 PU407 002 2 LCD Bezel 60 PTN07 005 3 LCD Panel LK 15606 008 4 LCD Hinge Left 33 PTN07 002 5 LCD Hinge Right 33 PTN07 003 6 Camera AM 21400 068 7 Cable Assembly 50 PTN07 002 ...

Page 171: ...D LF AP 09003 021 Adapter HIPRO 90W 19V 1 7x5 5x11 Blue HP A0904A3 B1LF LV5 LED LF AP 0900A 005 BATTERY Battery SAMSUNG AS10B Li Ion 3S2P SAMSUNG 6 cell 6000mAh Main COMMON ID AS10B6E BT 00606 009 Battery SIMPLO AS10B Li Ion 3S2P SAMSUNG 6 cell 6000mAh Main COMMON ID AS10B7E BT 00607 128 BOARD USB MODEM 54 PTN07 001 Foxconn Wireless LAN Atheros HB95 BGN HM NI 23600 047 KI CPH01 001 Foxconn Wireles...

Page 172: ...1 POWER CORD UK 3PIN 27 A03V7 004 BLUETOOTH CABLE 50 PTN07 001 CASE COVER BRACKET ASSEMBLY LOWER CASE ASSY W USB FFC DC IN FOR UMA 65W 60 PTW07 001 LOWER CASE ASSY W USB FFC DC IN FOR DIS 90 W 60 PU407 001 UPPER CASE ASSY W TP FFC 3 W SPK QMI 60 PTN07 002 UPPER CASE ASSY W TP FFC 3 W SPK 60 PTN07 003 BASE COVER W RUBBER 42 PU407 001 DUMMY CARD 42 PSR07 002 CPU PROCESSOR CPU Intel Core i5 520M 2 4G...

Page 173: ...006 ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT31N R5 1 LF W O bezel SATA with Renesas Solution HF Windows 7 KU 0080D 054 CASE COVER BRACKET ASSEMBLY ODD BEZEL SUPER MULTI 42 PSR07 003 ODD BRACKET SLIM 9 5mm 33 PTN07 001 ODD BEZEL BD COMBO 42 PSR07 004 BD COMBO DRIVE BLUR RAY COMBO MODULE 12 7MM 6M PU407 002 ODD HLDS BD COMBO 12 7mm Tray DL 4X CT21N LF W O bezel 1 00 SATA HF Windows 7 KO 0040D...

Page 174: ...WD 2 5 5400rpm 500GB WD5000BEVT 22A0RT0 ML320M WD SATA 8MB LF F W 01 01A01 KH 50008 017 HDD WD 2 5 5400rpm 500GB WD5000BEVT 22A0RT0 ML320M WD SATA 8MB LF F W 01 01A01 KH 50008 017 HDD SEAGATE 2 5 5400rpm 160GB ST9160314AS Wyatt SATA LF F W 0001SDM1 KH 16001 042 HDD HGST 2 5 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 16007 026 HDD SEAGATE 2 5 5400r...

Page 175: ...l 17 Standard 104KS Black Sweden Texture KB I170A 167 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black UK Texture KB I170A 171 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black French Texture KB I170A 154 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black German Texture KB I170A 155 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Italian Texture KB...

Page 176: ...1 LF 200nit 16ms 500 1 Power saving LK 15606 008 LED LCD LPL 15 6 W WXGA Glare LP156WH3 TLL1 LF 200nit 16ms 500 1 Power saving LK 15608 008 LED LCD AUO 15 6 W WXGA Glare B156XW04 V0 LF 200nit 8ms 400 1 Power saving LK 15605 015 LCD COVER ASSY IMR W MIC CCD CABLE ANTENNA 2 60 PU407 002 LCD BEZEL ASSY FOR CCD W RUBBER W LOGO 60 PTN07 005 LCD HINGE L 33 PTN07 002 LCD HINGE R 33 PTN07 003 LCD CABLE 50...

Page 177: ... 1GB0G 025 Memory ELPIDA SO DIMM DDRIII 1066 2GB EBJ21UE8BDS0 AE F LF 128 8 0 065um KN 2GB09 006 Memory SAMSUNG SO DIMM DDRIII 1066 2GB M471B5673EH1 CF8 LF 128 8 0 055um KN 2GB0B 012 Memory HYNIX SO DIMM DDRIII 1066 2GB HMT125S6BFR8C G7 N0 LF 128 8 0 055um KN 2GB0G 014 Memory ELPIDA SO DIMM DDRIII 1333 1GB EBJ10UE8BDS0 DJ F LF 128 8 0 065um KN 1GB09 015 Memory SAMSUNG SO DIMM DDRIII 1333 1GB M471B...

Page 178: ... 0 I BUWZN NYLON PATCH IRON 86 EDM07 003 SCREW SCREW M2 5 2 I NI NYLOK IRON 86 EDM07 002 SCREW SCREW M2 5 5 0 I BZN 86 ARE07 003 SCREW SCREW M3 0 5 3 5I 86 N1407 007 SCREW SCREW M2 0 3 0 I NI NYLOK 86 A08V7 005 SCREW 86 PTN07 001 SCREW 86 PTN07 002 SCREW SCREW M2 0 3 0 I BKAG NYLOK IRON 86 ARE07 002 SCREW 86 PTN07 003 SCREW 86 PTN07 004 SCREW SCREW M2 0 2 5 I BNI NYLOK 86 B1907 005 CATEGORY PARTNA...

Page 179: ...MC N11MGE1512Cks_3V3 2 2G 640 BT 6L2 2 5R CB_bgn_1 3C_GEk_TC11 AS5745G 432G64Mn TWN GCTWN LX PTX02 015 AS5745G 432G64Mn W7HP64ATTW1 MC N11MGE1512Cks_3V3 1 2G 640 BT 6L2 2 5R CB_bgn_1 3C_GEk_TC11 AS5745G 434G64Mn EME A Eastern Europe LX PTX02 014 AS5745G 434G64Mn W7HP64ATEU5 MC N11MGE1512Cks_3V3 2 2G 640 BT 6L2 2 5R CB_bgn_1 3C_GEk_RO11 AS5745G 434G50Mn EME A Eastern Europe LX PTX02 013 AS5745G 434...

Page 180: ...PTX02 001 AS5745G 524G50Mn W7HP64AWW1 MC N11MGE1512Cks_3V3 2 2G 500_L BT 6L2 2 5R CB_bgn_1 3C_GEk_ES62 AS5745G 728G64Bn EME A Germany LX PU302 117 AS5745G 728G64Bn W7HP64ATDE1 MC N11PGE11GBCksQ_3V3 2G 2G 2G 2G 640 BT 6L2 2 5R CB_bgn_1 3C_GEk_DE11 AS5745G 724G50Mn AAP Malaysia LX PU302 104 AS5745G 724G50Mn EM W7HP64EMATMY1 MC N11PGE11GBCksQ_3D4V3 2 2G 500_L BT 6L2 2 5R CB_bgn_1 3C_GEk_ES61 AS5745G ...

Page 181: ...Q_3D4V3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEk_ES61 AS5745G 724G64Mn AAP Australia New Zealand LX PU302 106 AS5745G 724G64Mn W7HP64ATAU1 MC N11PGE11GBCksQ_3D4V3 2 2G 640 BT 6L2 2 5R CB_bgn_1 3C_GEk_ES61 AS5745G 724G50Bn AAP Malaysia LX PU302 108 AS5745G 724G50Bn EM W7HP64EMATMY1 MC N11PGE11GBCksQ_3D4V3 2 2G 500_L BT 6L2 2 5R CB_bgn_1 3C_GEk_ES61 AS5745G 724G64Bn AAP Australia New Zealand LX PU302 103 A...

Page 182: ... AS5745G 728G50Mn W7HP64ATLU3 MC N11PGE11GBCksQ_3D4V3 2G 2G 2G 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_IT41 AS5745G 728G50Mn EME A Portugal LX PU302 063 AS5745G 728G50Mn W7HP64ATPT1 MC N11PGE11GBCksQ_3D4V3 2G 2G 2G 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_PT11 AS5745G 724G50Mn EME A Middle East LX PU302 051 AS5745G 724G50Mn EM W7HP64EMATME4 MC N11PGE11GBCksQ_3D4V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_RU61 AS574...

Page 183: ...G50Mn W7HP64ATES1 MC N11PGE11GBCksQ_3D4V3 2G 2G 2G 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_ES51 AS5745G 728G50Mn EME A Middle East LX PU302 088 AS5745G 728G50Mn EM W7HP64EMATME9 MC N11PGE11GBCksQ_3D4V3 2G 2G 2G 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_ES81 AS5745G 728G50Mn EME A Algeria LX PU302 087 AS5745G 728G50Mn EM W7HP64EMATDZ1 MC N11PGE11GBCksQ_3D4V3 2G 2G 2G 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_ES81 AS5745...

Page 184: ...500_L 6L2 2 5R CB_bgn_1 3C_GEk_PL71 AS5745G 728G50Mn EME A Poland LX PU302 070 AS5745G 728G50Mn W7HP64ATPL1 MC N11PGE11GBCksQ_3D4V3 2G 2G 2G 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_PL11 AS5745G 728G50Mn EME A Baltic LX PU302 068 AS5745G 728G50Mn W7HP64ATBC5 MC N11PGE11GBCksQ_3D4V3 2G 2G 2G 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_LT11 AS5745G 728G50Mn EME A Holland LX PU302 066 AS5745G 728G50Mn W7HP64ATNL1 MC ...

Page 185: ...U11 AS5745G 724G50Mn EME A Ukraine LX PU302 047 AS5745G 724G50Mn W7HP64RUATUK1 MC N11PGE11GBCksQ_3D4V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_RU61 AS5745G 724G50Mn EME A Luxembou rg LX PU302 032 AS5745G 724G50Mn W7HP64ATLU3 MC N11PGE11GBCksQ_3D4V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_IT41 AS5745G 724G50Mn EME A Switzerlan d LX PU302 029 AS5745G 724G50Mn W7HP64ATCH1 MC N11PGE11GBCksQ_3D4V3 2 2G 500_L 6...

Page 186: ...R CB_bgn_1 3C_GEk_TR31 AS5745G 724G50Mn EME A South Africa LX PU302 049 AS5745G 724G50Mn EM W7HP64EMATZA2 MC N11PGE11GBCksQ_3D4V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_ES61 AS5745G 724G50Mn EME A Middle East LX PU302 037 AS5745G 724G50Mn EM W7HP64EMATME6 MC N11PGE11GBCksQ_3D4V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_ES61 AS5745G 724G50Mn EME A Denmark LX PU302 015 AS5745G 724G50Mn W7HP64ATDK2 MC N11PGE...

Page 187: ...5R CB_bgn_1 3C_GEk_FR21 AS5745G 724G50Mn EME A Spain LX PU302 011 AS5745G 724G50Mn W7HP64ATES1 MC N11PGE11GBCksQ_3D4V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_ES51 AS5745G 724G50Mn EME A Greece LX PU302 010 AS5745G 724G50Mn W7HP64ATGR1 MC N11PGE11GBCksQ_3D4V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_EL31 AS5745G 724G50Mn EME A Baltic LX PU302 020 AS5745G 724G50Mn W7HP64ATBC4 MC N11PGE11GBCksQ_3D4V3 2 2G 50...

Page 188: ... 2 2G 500_L BT 6L2 2 5R CB_bgn_1 3C_GEk_ES61 AS5745G 524G64Mn AAP Indonesia LX PTY02 129 AS5745G 524G64Mn EM W7HP64EMATID1 MC N11PGE11GBCks_3V3 2 2G 640 BT 6L2 2 5R CB_bgn_1 3C_GEk_ID21 AS5745G 434G64Bn EME A Baltic LX PTY0C 002 AS5745G 434G64Bn LINPUSABC5 N11PGE11GBCks_3V3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEk_LT21 AS5745G 434G64Mn EME A Eastern Europe LX PTY0C 001 AS5745G 434G64Mn LINPUSAEU5 N11PGE1...

Page 189: ...1 MC N11PGE11GBCks_3V3 1 2G 500_L BT 6L2 2 5R CB_bgn_1 3C_GEk_ES61 AS5745G 624G64Bn EME A Italy LX PTY02 114 AS5745G 624G64Bn W7HP64ATIT1 MC N11PGE11GBCks_3V3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEk_IT11 AS5745G 624G64Mn EME A Italy LX PTY02 113 AS5745G 624G64Mn W7HP64ATIT1 MC N11PGE11GBCks_3V3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEk_IT11 AS5745G 432G50Mn CHI NA Hong Kong LX PTY02 112 AS5745G 432G50Mn W7HP64A...

Page 190: ... 3C_GEk_AR21 AS5745G 434G64Bn EME A Middle East LX PTY02 095 AS5745G 434G64Bn EM W7HP64EMATME9 MC N11PGE11GBCks_3V3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEk_ES81 AS5745G 434G64Bn EME A Algeria LX PTY02 094 AS5745G 434G64Bn EM W7HP64EMATDZ1 MC N11PGE11GBCks_3V3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEk_ES81 AS5745G 434G64Bn EME A South Africa LX PTY02 093 AS5745G 434G64Bn EM W7HP64EMATZA1 MC N11PGE11GBCks_3V3 2 2...

Page 191: ... CB_bgn_1 3C_GEk_RU22 AS5745G 434G64Bn EME A Eastern Europe LX PTY02 078 AS5745G 434G64Bn W7HP64ATEU5 MC N11PGE11GBCks_3V3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEk_RO11 AS5745G 434G64Bn EME A Eastern Europe LX PTY02 077 AS5745G 434G64Bn W7HP64ATEU5 MC N11PGE11GBCks_3V3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEk_PL71 AS5745G 434G64Bn EME A UK LX PTY02 076 AS5745G 434G64Bn W7HP64ATGB1 MC N11PGE11GBCks_3V3 2 2G 640 ...

Page 192: ...L31 AS5745G 434G64Bn EME A Austria LX PTY02 061 AS5745G 434G64Bn W7HP64ATAT1 MC N11PGE11GBCks_3V3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEk_DE61 AS5745G 434G64Bn EME A France LX PTY02 059 AS5745G 434G64Bn W7HP64ATFR1 MC N11PGE11GBCks_3V3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEk_FR21 AS5745G 434G64Bn EME A Eastern Europe LX PTY02 060 AS5745G 434G64Bn W7HP64ATEU7 MC N11PGE11GBCks_3V3 2 2G 640 6L2 2 5R CB_bgn_1 3C_...

Page 193: ...3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_ES81 AS5745G 434G50Mn EME A Middle East LX PTY02 044 AS5745G 434G50Mn EM W7HP64EMATME6 MC N11PGE11GBCks_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_ES61 AS5745G 434G50Mn EME A South Africa LX PTY02 043 AS5745G 434G50Mn EM W7HP64EMATZA4 MC N11PGE11GBCks_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_ES61 AS5745G 522G25Bn WW WW S2 PTY0C 001 AS5745G 522G25Bn LINPUSAWW1 N1...

Page 194: ...bgn_1 3C_GEk_PL11 AS5745G 434G50Mn EME A Germany LX PTY02 028 AS5745G 434G50Mn W7HP64ATDE1 MC N11PGE11GBCks_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_DE11 AS5745G 434G50Mn EME A Luxembou rg LX PTY02 027 AS5745G 434G50Mn W7HP64ATLU3 MC N11PGE11GBCks_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_IT41 AS5745G 434G50Mn EME A Holland LX PTY02 026 AS5745G 434G50Mn W7HP64ATNL1 MC N11PGE11GBCks_3V3 2 2G 500_L 6L2...

Page 195: ...LT11 AS5745G 434G50Mn EME A Eastern Europe LX PTY02 010 AS5745G 434G50Mn W7HP64ATEU7 MC N11PGE11GBCks_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_ENQ1 AS5745G 434G50Mn EME A Italy LX PTY02 009 AS5745G 434G50Mn W7HP64ATIT1 MC N11PGE11GBCks_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_IT11 AS5745G 434G50Mn EME A Spain LX PTY02 008 AS5745G 434G50Mn W7HP64ATES1 MC N11PGE11GBCks_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1...

Page 196: ... 3C_GEk_JA11 AS5745 624G50Wn AAP Japan LX PTW02 011 AS5745 624G50Wn W7HP64APJP1 MC UMACks_3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_JA11 AS5745 434G50Wn AAP Japan LX PTW02 009 AS5745 434G50Wn W7HP64APJP1 MC UMACks_3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_JA11 AS5745 624G64Wn AAP Japan LX PTW02 008 AS5745 624G64Wn W7HP64APJP1 MC UMACks_3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEk_JA11 AS5745 434G50Wn AAP Japan LX ...

Page 197: ...MG E1 512M DDR3 64 16 4 SO2G BIII10 N N N N320GB5 4KS AS5745G 434G50Mn Ci54 30M N11MG E1 512M DDR3 64 16 4 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 524G64Mn Ci55 20M N11MG E1 512M DDR3 64 16 4 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 432G64Mn Ci54 30M N11MG E1 512M DDR3 64 16 4 SO2G BIII10 N N N N640GB5 4KS AS5745G 434G64Mn Ci54 30M N11MG E1 512M DDR3 64 16 4 SO2G BIII10 SO2G BIII10 ...

Page 198: ...50Mn Ci54 30M N11MG E1 512M DDR3 64 16 4 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 524G50Mn Ci55 20M N11MG E1 512M DDR3 64 16 4 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 728G64Bn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 SO2G BIII10 SO2 GBIII 10 N640GB5 4KS AS5745G 724G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 721664Bn Ci...

Page 199: ...G BIII10 SO2G BIII10 SO2 GBIII 10 N640GB5 4KS AS5745G 724G64Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 724G64Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 724G50Bn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 724G64Bn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII1...

Page 200: ...III 10 N500GB5 4KS AS5745G 728G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 SO2G BIII10 SO2 GBIII 10 N500GB5 4KS AS5745G 724G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 728G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 SO2G BIII10 SO2 GBIII 10 N500GB5 4KS AS5745G 728G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BI...

Page 201: ...0 N500GB5 4KS AS5745G 728G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 SO2G BIII10 SO2 GBIII 10 N500GB5 4KS AS5745G 728G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 SO2G BIII10 SO2 GBIII 10 N500GB5 4KS AS5745G 728G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 SO2G BIII10 SO2 GBIII 10 N500GB5 4KS AS5745G 728G50Mn Ci77 20Q M N11PG E1 1G DDR3...

Page 202: ...1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 SO2G BIII10 SO2 GBIII 10 N500GB5 4KS AS5745G 728G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 SO2G BIII10 SO2 GBIII 10 N500GB5 4KS AS5745G 728G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 SO2G BIII10 SO2 GBIII 10 N500GB5 4KS AS5745G 728G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 SO2G BIII10 SO2 GB...

Page 203: ...G BIII10 N N N500GB5 4KS AS5745G 724G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 724G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 724G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 724G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5...

Page 204: ...G BIII10 N N N500GB5 4KS AS5745G 724G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 826G64Bn Ci78 20Q M N11PG E1 1G DDR3 64 16 8 SO4G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 826G64Mn Ci78 20Q M N11PG E1 1G DDR3 64 16 8 SO4G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 724G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5...

Page 205: ...5745G 724G50Mn Ci77 20Q M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 522G64Mn Ci55 20M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 N N N N640GB5 4KS AS5745G 434G50Mn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 524G64Bn Ci55 20M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 436G50Mn Ci54 30M N11PG E1 1G DDR3 64 ...

Page 206: ...AS5745G 434G32Mn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N320GB5 4KS AS5745G 334G64Mn Ci33 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 624G64Mn Ci76 20M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 628G64Mn Ci76 20M N11PG E1 1G DDR3 64 16 8 SO4G BIII10 SO4G BIII10 N N N640GB5 4KS AS5745G 334G50Mn Ci33 30M N11PG E1 1...

Page 207: ...G E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 434G64Bn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 434G64Bn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 434G64Bn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 434G64Bn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2...

Page 208: ...4 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 434G64Bn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 434G64Bn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 434G64Bn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N640GB5 4KS AS5745G 434G64Bn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G ...

Page 209: ...4 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 434G50Mn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 434G50Mn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 434G50Mn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 434G50Mn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G ...

Page 210: ...4 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 434G50Mn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 434G50Mn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 434G50Mn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G BIII10 SO2G BIII10 N N N500GB5 4KS AS5745G 434G50Mn Ci54 30M N11PG E1 1G DDR3 64 16 8 SO2G ...

Page 211: ... SO2G BIII10 N N N500GB5 4KS AS5745G 522G25Mn Ci55 20M N11PG E1 1G DDR3 64 16 8 SO1G BIII10 SO1G BIII10 N N N250GB5 4KS AS5745 332G32Mn Ci33 30M UMA N SO2G BIII10 N N N N320GB5 4KS AS5745 333G32Mn Ci33 30M UMA N SO2G BIII10 SO1G BIII10 N N N320GB5 4KS AS5745 433G32Mi Ci54 30M UMA N SO2G BIII10 SO1G BIII10 N N N320GB5 4KS AS5745 332G16Mn Ci33 30M UMA N SO1G BIII10 SO1G BIII10 N N N160GB5 4KS AS5745...

Page 212: ...hinese KB I170A 151 AS5745G 432G64Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W Chinese KB I170A 151 AS5745G 434G64Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 434G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W SLO CRO KB I170A 165 AS5745G 434G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 17...

Page 213: ...S McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 724G50Wn NBDRW4X S McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 724G64Wn NBDRW4X S McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 726G64Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W Italian KB I170A 158 AS5745G 721664Bn NBDCB4X S McA...

Page 214: ...W Arabic KB I170A 147 AS5745G 728G50Mi NSM8XS McAfee 3rd WiFi BG N 6CEL L2 2 90 W Russian KB I170A 164 AS5745G 728G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W Swiss G KB I170A 168 AS5745G 728G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W Swiss G KB I170A 168 AS5745G 728G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W Portuguese KB I170A 163 AS5745G 724G50Mn NSM8XS McAfee 3rd W...

Page 215: ...rd WiFi 2x2 BGN N 6CEL L2 2 90 W UK KB I170A 171 AS5745G 728G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W German KB I170A 155 AS5745G 728G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W German KB I170A 155 AS5745G 728G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W Arabic KB I170A 147 AS5745G 728G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W Arabic KB I170A 147 AS5745G 728...

Page 216: ... WiFi 2x2 BGN N 6CEL L2 2 90 W Russian KB I170A 164 AS5745G 724G50Mi NSM8XS McAfee 3rd WiFi BG N 6CEL L2 2 90 W Russian KB I170A 164 AS5745G 724G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W Russian KB I170A 164 AS5745G 724G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W Swiss G KB I170A 168 AS5745G 724G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W Swiss G KB I170A 168 AS5745G 7...

Page 217: ... 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 826G64Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 724G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 824G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 726G64Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2...

Page 218: ...0A 172 AS5745G 332G64Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W Chinese KB I170A 151 AS5745G 434G50Mi NSM8XS McAfee 3rd WiFi BG BT 2 1 6CEL L2 2 90 W Russian KB I170A 164 AS5745G 334G50Mn NSM8XS N 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W US International KB I170A 172 AS5745G 434G64Mn NSM8XS N 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W US International KB I170A 172 AS5745G 524G50Mn NSM8XS McAfee 3rd W...

Page 219: ...58 AS5745G 432G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 524G64Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 432G50Bn NBDCB4X S McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 332G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W Chinese KB I170A 151 AS5...

Page 220: ... NBDCB4X S McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W German KB I170A 155 AS5745G 434G64Bn NBDCB4X S McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W US International KB I170A 172 AS5745G 434G64Bn NBDCB4X S McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W Swiss G KB I170A 168 AS5745G 434G64Bn NBDCB4X S McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W US International KB I170A 172 AS5745G 434G64Bn NBDCB4X S McAfee 3rd WiFi ...

Page 221: ...0A 166 AS5745G 434G64Bn NBDCB4X S McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W Greek KB I170A 156 AS5745G 434G64Bn NBDCB4X S McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W German KB I170A 155 AS5745G 434G64Bn NBDCB4X S McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W French KB I170A 154 AS5745G 434G64Bn NBDCB4X S McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W SLO CRO KB I170A 165 AS5745G 434G50Mn NSM8XS McAfee 3rd WiFi 2...

Page 222: ...BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 544G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 544G64Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 524G64Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 90 W US International KB I170A 172 AS5745G 524G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN ...

Page 223: ...ebrew KB I170A 173 AS5745G 434G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W CZ SK KB I170A 150 AS5745G 434G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W UK KB I170A 171 AS5745G 434G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W Portuguese KB I170A 163 AS5745G 434G50Mn NSM8XS McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 90 W Russian KB I170A 164 AS5745G 434G50Mn NSM8XS McAfee 3rd WiFi 2...

Page 224: ...B I170A 159 AS5745 434G50Wn NBDRW4X S McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 65 W Japanese KB I170A 159 AS5745 624G64Wn NBDRW4X S McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 65 W Japanese KB I170A 159 AS5745 434G50Wn NBDRW4X S McAfee 3rd WiFi 2x2 BGN N 6CEL L2 2 65 W Japanese KB I170A 159 AS5745 332G32Mn NSM8XS McAfee 3rd WiFi 2x2 BGN BT 2 1 6CEL L2 2 65 W US International KB I170A 172 AS5745 434G32Mn NSM8XS...

Page 225: ...5 LED LF LITE ON 65W Adapter LITE ON 65W 19V 1 7x5 5x11 Yellow PA 1650 22AC LV5 LED LF LITE ON 90W Adapter LITE ON 90W 19V 1 7x5 5x11 Blue PA 1900 34AR LV5 LED LF Audio Codec Realtek ALC271X Realtek ALC271X B cover Mirror w Camera Mirror w Camera Battery PANASONIC 6CELL2 2 Battery PANASONIC AS10B Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10B51 SAMSUNG 6CELL2 2 Battery SAMSUNG AS10B Li ...

Page 226: ...9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm HGST N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm HGST N500GB5 4KS HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm SEAGATE N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160314AS Wyatt SATA LF F W 0001SDM1 SE...

Page 227: ...500 1 LPL NLED15 6WXGAG S LED LCD LPL 15 6 W WXGA Glare LP156WH3 TLL1 LF 200nit 16ms 500 1 Power saving SAMSUNG NLED15 6WXGAG S LED LCD SAMSUNG 15 6 W WXGA Glare LTN156AT11 A01 LF 200nit 16ms 500 1 Power saving MEM ELPIDA SO1GBIII10 Memory ELPIDA SO DIMM DDRIII 1066 1GB EBJ10UE8BDS0 AE F LF 128 8 0 065um ELPIDA SO2GBIII10 Memory ELPIDA SO DIMM DDRIII 1066 2GB EBJ21UE8BDS0 AE F LF 128 8 0 065um HYN...

Page 228: ...NSM8XS ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X AD 7585H LF W O bezel SATA HF Windows 7 TOSHIBA NSM8XS ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TS L633C LF W O bezel SATA HF Windows 7 Software McAfee Antivirus application McAfee VGA Chip NVIDIA N11MGE1 NVIDIA N11MGE1 A3 40nm 29mm 29mm GB1 128 package NVIDIA N11PGE1 NVIDIA N11PGE1 A3 40nm 29mm 29mm GB1 128 package None UMA UMA Intel 1G D...

Page 229: ...wnload information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals BIOS updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s ...

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Page 231: ...splay hotkeys 13 E Euro Key 14 External Module Disassembly Flowchart 42 F Features 1 FLASH Utility 31 Flash Utility 31 FRU Field Replaceable Unit List 157 H Hard Disk Drive Module Removing 47 Hibernation mode hotkey 13 Hot Keys 11 I Indicators 9 Intermittent Problems 146 Internal Microphone Failure 143 Internal Speaker Failure 142 J Jumper and Connector Locations 153 K Keyboard Removing 57 Keyboar...

Page 232: ...ing 72 speakers hotkey 13 System Block Diagram 5 T Test Compatible Components 215 Thermal Module Removing 76 Touch Pad Failure 141 Troubleshooting Built in KB Failure 140 Internal Microphone 143 Internal Speakers 142 LCD Failure 139 No Display 137 ODD 145 Other Failures 145 Power On 136 Touch Pad 141 USB 145 U Undetermined Problems 146 Upper Cover Removing 59 USB Failure Rightside 145 utility BIOS...

Page 233: ...223 Index ...

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Acer ASPIRE 5745, Service Manual

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