Acer Altos R720 Series User Manual Download Page 164

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5 Troubleshooting

154

0xF8h

Operating system has requested EFI
to close boot services (Exit Boot
Services has been called)

0xF9h

Operating system has switched to
virtual address mode (Set Virtual
Address Map has been called)

0xFAh

Operating system has requested
the system to reset (Reset System
has been called)

Pre-EFI Initialization Module (PEIM)/Recovery

0x30h

OFF

Crisis recovery has been initiated
because of a user request

0x31h

OFF

Crisis recovery has been initiated by
software (corrupt flash)

0x34h

OFF

Loading crisis recovery capsule

0x35h

OFF

Handing off control to the crisis
recovery capsule

0x3Fh

Unable to complete crisis recovery.

Checkpoint
code

Diagnostic LED Decoder

Description

G=Green, R=Red, A=Amber

MSB

LSB

Summary of Contents for Altos R720 Series

Page 1: ...Acer Altos R720 Series User s Guide ...

Page 2: ...ow The serial number and model number are recorded on the label affixed to your server All correspondence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written per...

Page 3: ...in a particular installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on...

Page 4: ...ept any interference received including interference that may cause undesired operation Notice Canadian users This device does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Canadian Deparmment of Communications Laser compliance statement The DVD ROM drive in this serve...

Page 5: ...king label If you are not sure of the type of power available consult your dealer or local power company 7 Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord 8 If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rat...

Page 6: ...on e If the product has been dropped or the chassis has been damaged f If the product exhibits a distinct change in performance indicating a need for service 12 Replace the battery with the same type as the product s battery we recommend Use of another battery type may present a risk of fire or explosion Refer battery replacement to a qualified service technician 13 Warning Batteries may explode i...

Page 7: ...ments 27 Connecting peripherals 28 Turning on the system 29 Power on problems 30 Configuring the system OS 31 Turning off the system 32 3 System upgrade 33 Installation precautions 35 ESD precautions 35 Pre installation instructions 35 Post installation instructions 36 Opening the server 37 Unlocking the front bezel 37 Removing and installing the front bezel 38 Removing and installing the top cove...

Page 8: ...nd removing a power supply 81 Removing and installing an ARMC 3 module 84 Removing and installing the SAS mid plane board 87 Removing and installing the SAS SATA backplane board 89 Configuring the integrated SAS hardware RAID components 91 Removing and installing the RAID activation key 91 Removing and installing the RAID cache 92 Removing and installing the RAID BBU 94 4 BIOS setup 97 BIOS setup ...

Page 9: ...POST error beep codes 146 ARMC 3 module error beep codes 148 Diagnostic POST code LEDs 149 Appendix A Acer Altos R720 rack installation guide 155 Setting up the system rack 157 System rack installation 159 Vertical mounting hole pattern 160 Installing the system into the rack 161 Appendix B SAS hardware RAID configuration 169 Configuring the integrated SAS hardware RAID 171 Index 173 ...

Page 10: ...x ...

Page 11: ...1 System tour ...

Page 12: ...s integrated SAS RAID standard based server management and server oriented embedded I O Remote monitoring and management functions are also included providing a new level of user tools for server administration This chapter provides a brief overview of the system hardware including illustrations with component identification ...

Page 13: ... Quad memory channels Eight DDR2 FBDIMM fully buffered DIMM slots Supports 512 MB 1 GB and 2 GB DDR2 533 667 MHz FBDIMM Memory reliability availability serviceability usability and manageability RASUM features Memory error detection and correction Memory scrubbing Retry on correctable errors Memory built in self test x4 SDDC Single Device Data Correction for memory error detection and correction M...

Page 14: ...onfiguring the integrated SAS hardware RAID components section on page 91 You can also install a RAID BBU to improve fault tolerance by enhance by protecting data in the RAID cache in the event of power failure For more information on how to install a RAID BBU see To install the RAID BBU section on page 95 Networking Intel 82563EB Gigabit controller with dual ports Supports Intel I O Acceleration ...

Page 15: ... two 750 watts hot swap 1 1 redundant power supply modules with dual AC line cord System fan Supports one to six hot swap redundant system fans I O ports Front VGA monitor port USB 2 0 port Rear PS 2 keyboard port PS 2 mouse port Serial port RJ 45 Two Gigabit 10 100 1000 Mbps LAN ports RJ 45 Server management port 10 100 Mbps RJ 45 1 VGA monitor port Two USB 2 0 ports 1 Reserved for remote managem...

Page 16: ...r 2003 Microsoft Windows 2000 Advanced Server Red Hat Enterprise Linux 4 0 Red Hat Enterprise Linux 4 0 EM64T SUSE Linux Enterprise Server 9 0 SUSE Linux Enterprise Server 9 0 EM64T ASM Acer Server Manager 2 Easy Build 2 2 For more information on how to install and use ASM and Easy Build utilities refer to the manual on the EasyBUILD DVD ...

Page 17: ...t bezel is closed A front bezel lock is provided to prevent unauthorized access to hard drives peripheral devices and the control panel For details on how to remove the front bezel see To remove the front bezel section on page 38 Item Icon Component Item Icon Component A Security keylock E Status fault indicator B LAN2 status indicator F System ID indicator C LAN1 status indicator G HDD hard disk ...

Page 18: ...tem Icon Component Item Icon Component A Slim line optical drive or FDD bay I HDD activity indicator B Tape drive filler panel J System ID indicator C Tape drive or Sixth hot plug HDD bay K System ID button D VGA monitor port L Reset button E LAN2 status indicator M USB 2 0 ports F LAN1 status indicator N NMI button G Power indicator O Power button H Status fault indicator P Hot plug HDD bay ...

Page 19: ...ttons Item Function NMI button Puts the server in a halt state for diagnostic purposes Reset button Press to reset the system Power button Press to turn the system power on and off System ID button Press to turn the system ID LED on and off Hot plug HDD carrier latch Press to release the carrier lever ...

Page 20: ...rol panel and hot plug HDD Item LED indicator Color Status Description A LAN2 status indicator Green on Link Link between system and network Green off Idle Green blinking Active Network access B LAN1 status indicator Green on Link Link between system and network Green off Idle Green blinking Active Network access ...

Page 21: ... booted and ready Green blinking Degraded condition CPU disabled System memory mapped out or disabled by BIOS Non redundant power supply operation Amber on Critical condition Critical temperature voltage or fan threshold crossing Critical power supply failure System unable to power up due to incorrectly installed CPU or incompatible CPU One or more of the drive status fault LEDs are asserted on th...

Page 22: ...reen off No HDD activity F System ID indicator Blue on System identification is active Blue off System identification is disabled G Hot plug HDD activity indicator Amber flashing HDD is active Amber Green alternate flashing HDD is powered on and rebuilding RAID HDD is powered on and is in a fault condition Amber flashing HDD is not powered on and is in a fault condition Off No HDD is installed HDD...

Page 23: ...ofile PCI expansion slots G Diagnostic POST power on self test code indicators B Full height PCI expansion slots H USB 2 0 ports C Hot swap redundant power supply module1 I VGA monitor port D Hot swap redundant power supply module AC input connector J Gigabit LAN ports 10 100 1000 Mbps E Power supply module bay filler panel K DB9 serial port A F Server management port 10 100 Mbps RJ 45 cover 2 L P...

Page 24: ...ower applied to it Green blinking AC power cord is plugged into an active AC power source Fault indicator Amber No AC power Power supply critical event i e failure fuse blown fan failed etc causing shutdown Amber blinking Power supply displays warning event i e high temperature high power high current slow fan etc B Diagnostic POST code indicators Trouble shooting system Green Red Amber on Assists...

Page 25: ...MM disabled Critical condition Amber on Critical power supply blower voltage or temperature failure Non critical condition Amber blinking Redundant power supply or blower failure Non critical blower voltage and temperature failure E LAN port indicators left Speed Green Amber Off 10 Mbps connection Green On 100 Mbps connection Amber On 1000 Mbps connection right Status Green On Network link is dete...

Page 26: ... components Item Component Item Component A SAS SATA backplane board F Mainboard B Air baffles G Memory modules C Power distribution module H CPU air duct D Power supply module I System fans E Riser card assembly J Bridge board ...

Page 27: ...mainboard becomes accessible once you open the system It should look like the figure shown below Item Description Item Description A Rolling BIOS jumper AA USB connector B Intel ESB2 E I O Controller BB Control panel board connector ...

Page 28: ...onnector J Gigabit LAN1 and LAN 2 ports JJ ARMC 3 module connector K Serial B port KK System recovery settings jumper block L PS2 mouse top and keyboard bottom port LL Chassis intrusion connector M Serial B configuration jumper MM 3 pin IPMB Intelligent Platform Management Bus header N DIMM slots NN 4 in LCP Link Control Protocol AUX Auxiliary IPMB header O Intel 5000P MCH OO Serial A header P CPU...

Page 29: ... backplane board Front view U Bridge board connector V IDE optical drive connector W 12 V CPU power connector X AC power connector Y Battery Z Power supply signal connector Item Description Item Description A Optical drive connector C Control panel connector B USB connector D SAS SATA connectors Item Description Item Description ...

Page 30: ...1 System tour 20 Rear view Item Description Item Description A Flex bay power cable connector D Backplane power connector B Flex bay data cable connector E Mid plane connectors C IDE connector ...

Page 31: ... SAS hardware RAID BBU battery backup unit connector B Fan 2 power connector H Mid plane power connector C Fan 3 power connector I Fan 6 power connector D Fan 4 power connector J Fan 5 power connector E Integrated SAS hardware RAID activation key connector K Thumbscrew F Bridge board connector ...

Page 32: ...leshoot during a system hang refer to the Diagnostic POST code table on page 149 Item Description Item Description A Diagnostic POST code indicators E F CPU error indicator B System ID indicator G 5 volt standby present indicator C System status indicator D DIMM error indicator ...

Page 33: ... 1 2 default 2 3 BIOS clear CMOS Forced CMOS clear J3H1 BIOS select 1 2 2 3 default Force lower bank Normal operation J1D1 BMC force update mode 1 2 default 2 3 BMC force update disabled BMC force update enabled J8A3 Serial B port RJ 45 1 2 3 4 default DCD Data Carrier Detect to DTR Data Terminal Ready signal DSR Data Set Ready to DTR signal ...

Page 34: ...1 System tour 24 ...

Page 35: ...2 System setup ...

Page 36: ...This chapter gives you instructions on how to set up the system Procedures on how to connect peripherals are also explained ...

Page 37: ...t free Stable surface free from vibration Well ventilated and away from sources of heat Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc Checking the package contents Check the following items from the package Acer Altos R720 system Acer EasyBUILDTM Acer Altos R720 accessory box If any of the above items are damaged or missi...

Page 38: ...240 VAC only Do not connect the system to an incorrect voltage source Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system Note Consult the operating system manual for information on how to configure the network setup ...

Page 39: ...l LED indicators on page 10 for the location of the Status fault LED To power on the system 1 If the bezel is locked unlock it See Unlocking the front bezel section on page 37 2 Remove the front bezel See To remove the front bezel section on page 38 3 Press the power button on the control panel The system starts up and displays a welcome message on the monitor After that a series of POST messages ...

Page 40: ...sure that the power cord is properly connected to the power source and to the AC input connector No power comes from the grounded power outlet Have an electrician check your power outlet Loose or improperly connected internal power cables Check the internal cable connections If you are not confident to perform this step ask a qualified technician to assist you Warning Make sure all power cords are...

Page 41: ...es to avoid smudges or fingerprints 4 Gently press the disc down to make sure that it is properly inserted Caution While pressing the disc be careful not to bend the disc tray Make sure that the disc is properly inserted before closing the disc tray Improper insertion may damage both the disc and the CD ROM drive 5 Gently press the drive Stop Eject button again to close the disc tray 6 The Acer Ea...

Page 42: ...t button point to Shut Down select Shut down from the drop down window then click on OK You can then turn off all peripherals connected to your server If you are using another OS refer to the OS documentation for instructions on how to shut down the OS If you cannot shut down the server press the power button for at least four seconds Quickly pressing the button may put the server in a Suspend mod...

Page 43: ...3 System upgrade ...

Page 44: ...This chapter discusses the precautionary measures and installation procedures you need to know to upgrade the system ...

Page 45: ... metal part of the server before handling components If a wrist strap is not available maintain contact with the server throughout any procedure requiring ESD protection Pre installation instructions Perform the steps below before you open the server or before your remove or replace any component 1 Turn off the system and all the peripherals connected to it 2 Unplug all cables from the power outle...

Page 46: ... you are a qualified service technician Post installation instructions Perform the steps below after installing a server component 1 See to it that all components are installed according to the described step by step instructions 2 Reinstall all components or cable that have been previously removed 3 Reinstall the top cover 4 Reinstall the front bezel 5 Connect the necessary cables 6 Turn on the s...

Page 47: ...u need to open the server before you can install additional components The front bezel and top cover are removable to allow access to the system s internal components Refer to the following sections for instructions Unlocking the front bezel A security lock secures the front bezel to protect the system unit from unauthorized access Insert the key into the lock and turn it clockwise ...

Page 48: ...Removing and installing the front bezel To remove the front bezel 1 If the bezel is locked unlock it 2 Disconnect any cables attached to the control panel 3 Grasp the front bezel at the outer edge and pull it straight out ...

Page 49: ...39 To install the front bezel 1 Line up the center notch on both ends of the bezel with the center guide on the rack handles 2 Slide the front bezel onto the chassis until it clicks into place ...

Page 50: ...ns described on page 35 2 Remove the screw located on the top cover A 3 Press and hold the blue release button B then slide the cover toward the back of the chassis until the cover disengage with the slots on the chassis C 4 Insert your finger in the notch D then lift the top cover away from the server and put it aside for reinstallation later ...

Page 51: ...nstallation instructions described on page 35 2 Place the top cover on the chassis so that the tabs on the cover align with the slots on the chassis 3 Slide the top cover toward the front of the chassis until it is fully closed A 4 Replace the screw on the top cover B ...

Page 52: ... to perform the following procedures Removing and installing a CPU air dam Removing and installing the PCI riser assembly Removing and installing the PCI riser board Removing and installing the PCI card Removing and installing a CPU Removing and installing a memory module Removing and installing an ARMC 3 module 1 Observe the ESD precautions and pre installation instructions described on page 35 2...

Page 53: ...air duct over the two processor sockets The front edge of the air duct should touch the front fan module and the top of the installed air duct should be flush with the top of the power supply Caution Do not pinch or unplug cables that may be near or under the air duct 3 Observe the post installation instructions described on page 36 ...

Page 54: ...wo processors are installed remove the CPU air dam If installing full height DIMMs remove the memory air deflector 1 Observe the ESD precautions and pre installation instructions described on page 35 2 Turn the CPU air duct over A 3 Slide the air dam s slotted holes off the duct pins then gently pull the air dam from the air duct B 4 Store it in a protective packaging Memory air deflector ...

Page 55: ...e air baffle attached between the backplane board and the power supply You will need to remove the smaller air baffle to perform the following procedures Removing and installing the SAS mid plane board Removing and installing the SAS SATA backplane board Configuring the integrated SAS hardware RAID components To remove the small air baffle 1 Observe the ESD precautions and pre installation instruc...

Page 56: ...uted over and under the air baffle You will need to re route these cables later 3 Disengage the air baffle and pull it out of the chassis To install the small air baffle 1 Observe the ESD precautions and pre installation instructions described on page 35 2 Engage the air baffle into its chassis slot 3 Observe the post installation instructions described on page 36 ...

Page 57: ... installation instructions described on page 35 2 Lower the air baffle into the chassis and snap it into the mainboard standoff 3 While setting the baffle into place route the cables beneath it appropriately 4 Observe the post installation instructions described on page 36 ...

Page 58: ...HDDs To purchase a SAS HDD contact your local Acer representative Caution To ensure proper airflow and server cooling all drive bays must contain either a carrier with a hard drive installed in it or a hard disk carrier cover Determining drive status Each HDD carrier features a bi color LED indicator to display the hard drive status If you are replacing a failed HDD determine which drive has faile...

Page 59: ...er Keep the screws for later HDD installation To install a HDD Note To puchase a HDD carrier contact your local Acer representative 1 Perform steps 1 to 4 listed on the To remove a HDD section on page 48 2 Remove the four screws that secure the air baffle to the HDD carrier A 3 Remove the air baffle from the HDD carrier B 4 Save the air baffle and screws for later use 5 Set any jumpers and or swit...

Page 60: ...four screws A that came with the HDD carrier B 7 With the lever still extended slide the HDD carrier all the way into the drive bay A Do not push on the lever until it begins to close by itself 8 When the lever begins to close by itself push on it to lock the drive assembly into place B ...

Page 61: ...ces connected to the server Caution To maintain proper system cooling a filler panel must be installed if a device is not installed in the bay To remove a slim line optical drive 1 Observe the ESD precautions and pre installation instructions described on page 35 2 Press the blue release lever to unlock the optical drive tray A and remove the optical drive tray assembly from the server B 3 Slide t...

Page 62: ...ll the interposer board to remove it then store the board in a protective packaging 6 Press downward on the side of the tray A and disengage the drive from the two metal tabs on the opposite side of the tray B 7 Lift the optical drive out of the tray C 8 Store the optical drive tray for future use A B A ...

Page 63: ...allation instructions described on page 35 2 If necessary remove the old optical drive See previous section 3 If a filler panel is installed remove it from the drive bay 4 Remove the new drive from its protective packaging 5 Plug the interposer board into the matching connector on the rear of the optical device Note Make sure the interposer board fits the alignment pin on drive tray A ...

Page 64: ...f the device into the tray until it clicks into place B 8 Secure the interposer board to the optical drive tray with the scew supplied with the optical drive kit 9 Slide the optical drive tray into the front opening in the server A Make sure the back end of the interposer board plugs into the matching connector on the backplane board B 10 Verify that the blue release lever on the tray locks into p...

Page 65: ...oppy drive note the location of the USB connector C on the backplane board and refer To install a FDD in a converted HDD bay section on page 56 for installation instructions 12 Observe the post installation instructions described on page 36 ...

Page 66: ...the new FDD into the drive tray by aligning the two holes on the left edge of the FDD with the two metal tabs in the tray 6 Lower the right side of the FDD into the tray until it clicks into place 7 Slide the drive tray into the front opening in the server 8 Verify that the blue release lever on the tray locks into place 9 Plug the data cable into the USB connector on the backplane board 10 Observ...

Page 67: ... Place the diskette drive conversion carrier on a clean static free work surface 6 Remove the four screws that secure the rails to the diskette drive conversion carrier kit 7 Slide the new FDD into the drive carrier inserting the rear of the drive first with the underside of the drive facing down 8 Align the holes in the sides of the FDD with the holes in the drive carrier A ...

Page 68: ...ette drive conversion kit 10 Attach the slide rails to the sides of the carrier using the four screws that you removed earlier 11 Slide the carrier assembly into the upper left HDD bay into the front opening in the server A 12 Plug the data drive cable into the USB connector on the backplane board B ...

Page 69: ... metal tabs on the opposite side of the tray 6 Lift the FDD out of the tray 7 Store the FDD tray for future use 8 Install the filler panel into the drive bay If installing a new FDD see To install a FDD in the optical drive bay section on page 56 for installation instructions To remove the FDD from a converted HDD bay 1 Observe the ESD precautions and pre installation instructions described on pag...

Page 70: ...into the server make sure you have the following items Tape drive kit 3 5 inch half height tape drive To purchase a tape drive kit contact your local Acer representative Caution Before installing a tape drive into the server make sure the sixth hot plug HDD or the sixth drive board is not installed on the backplane board To install a tape drive 1 Observe the ESD precautions and pre installation in...

Page 71: ...er from the sixth drive bay See To remove a HDD section on page 48 4 Attach the tape drive to the tape drive carrier A then secure the tape drive into the carrier with the four screws B that are included in the tape drive carrier kit ...

Page 72: ...e device 9 Connect the other end of the power cable to the power cable connector on the rear of the backplane board 10 Observe the post installation instructions described on page 36 Installing a sixth HDD Caution Before installing a sixth HDD into the server make sure a tape drive is not installed or occupying the sixth drive bay To install a sixth HDD 1 Observe the ESD precautions and pre instal...

Page 73: ...n on page 48 4 Slide the sixth HDD bracket into the backplane board 5 Align the option sixth HDD board with the matching holes in the backplane board 6 Carefully move the board down to seat the board in the backplane then secure it with two screws supplied with the sixth HDD bracket kit ...

Page 74: ...into the plastic retainer at the bottom of the opening in the backplane board 7 Install a hot plug HDD into the sixth HDD bay See To install a HDD section on page 49 for installation instructions 8 Observe the post installation instructions described on page 36 ...

Page 75: ...g the PCI riser assembly PCI riser boards are installed in a removable PCI riser assembly This section explains how to access the PCI riser assembly and remove and install PCI cards To remove the PCI riser assembly 1 Observe the ESD precautions and pre installation instructions described on page 35 2 Remove the CPU air duct Perform the instructions described in To remove the CPU air duct section o...

Page 76: ...upgrade 66 5 Lift the riser assembly from the chassis B 6 Place the riser assembly on a clean static free work surface 7 Add or remove PCI cards 8 Observe the post installation instructions described on page 36 ...

Page 77: ...of the riser assembly engage the chassis back panel slots 4 Connect the cables to the installed PCI card 5 Observe the post installation instructions described on page 36 Removing and installing the PCI riser board The PCI riser assembly has two PCI riser boards that supports five PCI cards Low profile riser board two PCI Express x8 slots with x4 throughput Full height riser board two PCI Express ...

Page 78: ...5 Press the blue release lever at the end of the PCI riser board A 6 While holding the lever in press firmly on the other end of the board to disengage the board from the assembly B 7 Remove the riser board from the PCI riser assembly C 8 Store the riser board in an antistatic protective wrapper 9 Repeat steps 4 through 7 to remove the other riser board 10 Observe the post installation instruction...

Page 79: ...installing a PCI card To remove a PCI card 1 Observe the ESD precautions and pre installation instructions described on page 35 2 Remove the CPU air duct Perform the instructions described in To remove the CPU air duct section on page 42 3 Remove the PCI riser assembly from the server See To remove the PCI riser assembly section on page 65 4 Open the rear retention clip by pushing the blue slide u...

Page 80: ...ust be installed starting with the top slot first followed by the middle and then the bottom Any card populated in the bottom PCI slot will cause the bus to operate at 66 MHz 1 Observe the ESD precautions and pre installation instructions described on page 35 2 Remove the CPU air duct Perform the instructions described in To remove the CPU air duct section on page 42 3 Remove the PCI riser assembl...

Page 81: ...p on the front of the riser assembly by rotating it 90 degrees outward B 6 Remove the filler panel C if installed 7 Insert the PCI card into the selected slot D Make sure the card is properly seated 8 Close both retention clips 9 Observe the post installation instructions described on page 36 ...

Page 82: ...em ships out with only three system fans installed The server allows for installation of 3 more additional system fans in the event of a fan failure System fans must be installed in the following order First Fan 2 fan 4 and fan 5 Second Fan 1 fan 3 and fan 6 Warning To ensure proper system cooling the replacement of a failed system fan should be completed within one minute To replace the system fa...

Page 83: ...73 3 Grasp the defective fan and lift it up the fan bay 4 Install the new fan by sliding the new fan into an empty fan socket 5 Observe the post installation instructions described on page 36 ...

Page 84: ...hen only one CPU is installed it must be installed in CPU 1 socket To remove a CPU If you are replacing a CPU on the system the heat sink must first be removed Important Before removing a CPU from the mainboard make sure to create a backup file of all important data 1 Observe the ESD precautions and pre installation instructions described on page 35 Warning The heat sink becomes very hot when the ...

Page 85: ... grease from both the heat sink and processor using an alcohol pad 7 Pull the CPU socket retainer lever handle down and away from the socket to release it 8 Lift the load plate 9 Pull out the CPU from the socket then store it in an anti static bag To install a CPU 1 Perform steps 1 to 3 of the To remove a CPU section 2 If a heat sink is installed remove it ...

Page 86: ...es then insert the CPU into the socket B 7 Close the load plate A then press the retainer lever down to lock the load plate in place B C 8 If the heat sink does not have thermal grease on the bottom apply thermal grease to the heat sink base 9 Set the heat sink on the processor aligning the four screws in the heat sink with the screw sockets in the chassis 10 Tighten the screws approximately one f...

Page 87: ...he server The system must have a minimum of one 512 MB FBDIMMs installed When installing additional memory refer to the tables on DDR2 module population order on page 78 for proper population order Use only DDR2 FBDIMMs Other DIMMs will not fit into the socket Attempts to force a non DDR2 FBDIMM into a socket will damage or the slot or the FBDIMM Hold FBDIMMs only by the edges Do not touch the com...

Page 88: ...in To remove the CPU air duct section on page 42 3 Locate the DIMM slots on the mainboard 4 Open the clips on the DIMM slot s A 5 Align B then insert the DIMM into the socket C Branch 0 Branch 1 Channel A Channel B Channel C Channel D DIMM A1 DIMM A2 DIMM B1 DIMM B2 DIMM C1 DIMM C2 DIMM D1 DIMM D2 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512...

Page 89: ...you may have inserted it incorrectly Reverse the orientation of the DIMM and insert it again 7 Observe the post installation instructions described on page 36 To remove DIMMs Before you can install a new DIMM in a socket first remove any previously installed DIMM from that socket Important Before removing any DIMM from the mainboard make sure to create a backup file of all important data ...

Page 90: ...structions described on page 35 2 Press the holding clips on both sides of the DIMM slot outward to release the DIMM A 3 Gently pull the DIMM upward to remove it from the DIMM slot B 4 Observe the post installation instructions described on page 36 To reconfigure the system memory The system automatically detects the amount of memory installed Run the BIOS setup to view the new value for total sys...

Page 91: ...r supply module You can also consider wearing protective gloves WARNING To reduce the risk of personal injury from electric shock hazards do not open the power supply modules There are no serviceable parts inside the module Caution Electrostatic discharge can damage electronic components Make sure that you are properly grounded before handling a power supply module Caution Due to chassis airflow d...

Page 92: ...er hole to remove the filler panel out of the bay B 2 Insert the power supply module into the power supply bay until it locks into place 3 Plug the power cord into the DC receptacle on the power supply 4 Verify that the LED on the power supply are functioning Refer to the Rear panel LED indicators on page 14 for more information ...

Page 93: ...ed determine which power supply module has failed Refer to the Rear panel LED indicators on page 14 for more information 2 Remove the AC power cord from the power supply being replaced 3 Press the power supply latch to release the power supply module from the chassis A 4 Pull the power supply module out of the server B 5 Install a new power supply module or install a filler panel to the empty bay ...

Page 94: ...tructions described on page 35 2 Remove the CPU air duct Perform the instructions described in To remove the CPU air duct section on page 42 3 Remove the NIC module a Pull up the module to remove it from the connector b Remove the three standoffs from the mainboard then keep the standoffs for later NIC module installation 4 Hold the module both by the finger grip loop and by the opposite corner A ...

Page 95: ...ule you must remove the server management port cover module cover on the rear of the server 1 Observe the ESD precautions and pre installation instructions described on page 35 2 Remove the CPU air duct Perform the instructions described in To remove the CPU air duct section on page 42 3 Insert the standoff into the hole in the ARMC 3 module The standoff installs on the bottom side of the module A...

Page 96: ...d snap the standoff into the matching hole on the mainboard B 5 Install the NIC module a Install the three standoffs to the mainboard b Attach the module to the NIC module connector on the mainboard and matching standoff holes 6 Observe the post installation instructions described on page 36 ...

Page 97: ...g HDD carriers are removed from the drive bay For instructions see To remove a HDD section on page 48 4 Disconnect all cables attached to the SAS mid plane board 5 Hold the SAS mid plane board by its edges then slide it back to release it from the backplane board A 6 Lift the mid plane board over the retention clips B and out of the chassis C 7 Store the mid plane board in an antistatic protective...

Page 98: ... page 35 2 Remove the air baffles See To remove the small air baffle section on page 48 3 Position the mid plane board over the retention clips A 4 Slide it forward B and insert the mid plane into the backplane connector C 5 Connect the cables to the mid plane board 6 Observe the post installation instructions described on page 36 ...

Page 99: ...m the drive bay For instructions see To remove a HDD section on page 48 4 Disconnect all cables attached to the backplane board 5 Remove the SAS mid plane board See previous section Note To prevent damage to your system make sure to remove the mid plane board first before attempting to remove the backplane board 6 Hold the backplane board by its edges then lift it from the chassis 7 Store the back...

Page 100: ... the backplane board only by the edges Do not push or pull on any components on the backplane Set the backplane in place at the front of the server system with the sides of the board resting in the guides at the left and right sides of the server unit 5 Slide the backplane board into the server system guides at the left and right sides of the server system until the pins at the left and right side...

Page 101: ...ains the contents of the DIMM by keeping the DIMM in self refresh mode until power is restored After power is restored data can be safely written to drives maintaining the integrity of the disk array Removing and installing the RAID activation key To remove the RAID activation key 1 Observe the ESD precautions and pre installation instructions described on page 35 2 Remove the air baffles See To r...

Page 102: ...ective packaging 3 Align then insert the activation key into the RAID activation key connector on the SAS mid plane board 4 Observe the post installation instructions described on page 36 Removing and installing the RAID cache To remove the RAID cache 1 Observe the ESD precautions and pre installation instructions described on page 35 2 Remove the air baffles See To remove the small air baffle sec...

Page 103: ...e the air baffles See To remove the small air baffle section on page 45 3 Locate the RAID cache memory DDR 2 slot on the SAS mid plane board 4 Open the clips on the slot 5 Align then insert the RAID cache into the slot A 6 Press the holding clips inward to lock the RAID cache in place B Note Both the RAID activation key and the RAID cache is required to activate the hardware RAID For instructions ...

Page 104: ...the air baffles See Removing and installing the air baffles section on page 42 3 Disconnect the battery cable from the SAS mid plane board A and detach it from the chassis B 4 Remove the battery holder from the chassis 5 Open the battery holder A then detach the cable inside the battery pack B 6 Remove the RAID BBU from the chassis 7 Replace the air baffles and CPU air duct ...

Page 105: ...re installation instructions described on page 35 2 Remove the air baffles See To remove the small air baffle section on page 45 3 Open the battery holder A then connect the cable inside the battery pack B 4 Secure the battery cable to its chassis holder A 5 Attach the cable to the RAID BBU connector on the SAS mid plane board B ...

Page 106: ...ry into the matching chassis tabs then slide it toward the power supply to lock into place 7 Connect the power cable between the BBU and the mid plane board 8 Replace the air baffles and CPU air duct 9 Observe the post installation instructions described on page 36 ...

Page 107: ...4 BIOS setup ...

Page 108: ...This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters ...

Page 109: ...ges to the BIOS setup Note If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance When redefining the communication ports to prevent any conflicts When changing the password or making other changes to the security settings BIOS setup loads the configuration values in a battery ...

Page 110: ...e screens shown in this User s Guide display default system values These values may not be the same as those in the system Note the following reminders when moving around the setup screen Use the Left and Right arrow keys to move to the next page or to return to the previous screen Use the Up and Down arrow keys to select an item Use the and keys to select an option Note You can configure a parame...

Page 111: ... F9 to load the default configuration Press F10 to save changes and close the BIOS setup Press Esc to close the BIOS setup In the descriptive table following each of the screen illustrations settings in boldface are the default and suggested parameter settings ...

Page 112: ...rable The System Date and System Time parameters lets you define the sytem s time and date settings The real time clock keeps the system date and time After setting the date and time you do not need to enter them every time you turn on the system As long as the internal battery remains good and connected the clock continues to keep the date and time accurately even when the power is off Parameter ...

Page 113: ...sabled POST Error Pause If Enabled the system will pause if an error is found during POST Enabled Disabled System Date Sets the date following the month day year format Valid values for weekday month day and year are Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Day 1 to 31 Year 1998 to 2099 System Time Sets the time following the hour minute second format Valid values for hour minute and ...

Page 114: ...values that define how the system behaves on startup Warning Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction Press Enter to enter the submenu screen of the parameters shown in the screen below ...

Page 115: ...y Indicates the processor front side bus speed Hyper Threading Technology Enables or disables the Hyper Threading Technology function of the processor Enabled Disabled Enhanced Intel SpeedStep Technology When set to Auto this feature allows the OS to reduce power consumption When set to Disabled the system operates at maximum CPU speed Auto Disabled Dual Core Enables or disables the secondary proc...

Page 116: ...n Enabled Disabled Hardware Prefetcher Enables or disables the speculative prefetch unit within the processor s Note Changing this feature may affect system performance Enabled Disabled Adjacent Cache Line Prefetch When Enabled cache lines are fetched in pairs even line odd line When Disabled only current cache line required is fetched Note Changing this feature may affect system performance Enabl...

Page 117: ...107 Processor Information The screen below appears when you select the Processor 1 or 2 Information menu ...

Page 118: ...rd memory The memory size is automatically detected by BIOS during the POST If you install additional mamory the system automatically adjusts this parameter to display the new memory size Effective Memory Indicates the total effective memory installed in the server Current Configuration Displays the current memory configuration Configure Memory RAS and Performance Press Enter to access the Configu...

Page 119: ...MM and DIMM slot status Parameter Description Option DIMM Data Transfer Rate When set to Auto the data transfer rate for all DIMMs will be set to 533 for 1066 MHz FSB CPU frequency or 667 MHz for 1333 MHz FSB CPU frequency When set to 533 the data transfer rate for all DIMMs will be forced to 533 MHz regardless of FSB frequency When set to 667 the data transfer rate for all DIMMs will be forced to...

Page 120: ...IOS will not perform any electrical throttling on overheated DIMMs Enabled Disabled AMB Thermal Sensor Controls the operation of the thermal sensors on the advanced memory buffers When disabled thermal throttling option will also be disabled Enabled Disabled Parameter Description Option Onboard PATA Controller Enables or disables the integrated parallel ATA controller Enabled Disabled Parameter De...

Page 121: ...ller Interface Option ROM AHCI is an interface specification that allows the storage driver to enable advanced SATA features such as Native Command Queuing and hot plug Note Requires an AHCI aware OS Disabled Enabled ConfigureSATA as RAID Enables or disables the software RAID technology Option ROM within the ESB2 E controller Disabled Enabled Primary IDE Master Indicates the controller that is set...

Page 122: ...S controller Enabled Disabled SAS Option ROM If enabled initializes the the embedded SAS device Option ROM Enabled Disabled Configure SAS as SW RAID Enables or disables the Embedded Server RAID Technology on the SAS connectors Disabled Enabled ROMB setup Indicates if integrated RAID is enabled or not RAID Activation Key Indicates if the RAID activation key is installed or not ...

Page 123: ...tings for the system s serial port Parameter Description Option Serial A Enable Enables or disables the onboard serial A port Enabled Disabled Address Set the base I O address for the serial B port 2F8 3E8 2E8 3F8 IRQ Set the interrupt request line for the serial B port 3 4 ...

Page 124: ...ssible to the OS Enabled Disabled Legacy USB Support Enables or disables the support for legacy USB devices Enabled Disabled Port 60 64 Emulation Enables or disables the I O port 60 64h emulation support This parameter is enabled for complete USB keyboard legacy support for non USB aware OS Enabled Disabled Device Reset Timeout Select the number of seconds POST waits for the USB mass storage devic...

Page 125: ...d as a floppy and the remaining as hard drives The Forced FDD option can be used to force a formatted HDD to boot as a FDD Auto Floppy Forced FDD CD ROM Hard Disk USB 2 0 Controller Mode Sets the transfer rate at Hi Speed 480 Mbps or Full Speed 12 Mbps High Speed Low Speed Parameter Description Option ...

Page 126: ...he plug in fiber channel card Parameter Description Option PCI Memory Mapped IO Space This selects the amount of memory that is reserved for PCI address space below 4GB for PCI devices 2 5 GB 3 0 GB 3 5 GB Onboard Video Enables or disables the onboard VGA controller Enabled Disabled Dual Monitor Video Select a graphic controller as a primary boot device Note This parameter will be disabled when th...

Page 127: ...NIC1 and NIC2 cannot be used to boot the system Enabled Disabled NIC 1 or 2 MAC Address Indicates the media access control of the system s LAN controller I O Acceleration Technology Enables or disables the onboard LAN s I O Acceleration Technology Enabled Disabled Parameter Description Option ...

Page 128: ... system Performance Altitude When set to less than 300 m 980 ft it will provide the best performance option for servers operating at or near sea level When set to 301m 900m 980 ft 2950 ft it will provide the best performance option for servers operating at moderate altitudes above sea level When set to higher than 900m 2950 ft it will provide the best performance option for servers operating at hi...

Page 129: ...cess to the BIOS setup utility Not Installed Installed User Password Secures the system against unauthorized use Once you set this password you have to type it whenever you boot the system User password is available only when an Administrator password is set Not Installed Installed Administrator Password Press Enter to change the Administrator password User Password Press Enter to change the User ...

Page 130: ...arameters Change Administrator Password or Change User Password then press Enter 2 Type the original password then press Enter 3 Type a new password then press Enter 4 Retype the password to verify the first entry then press Enter again To remove the User password 1 Use the up down keys to highlight the Clear User Password parameter then press Enter 2 Enter the current password then press Enter 3 ...

Page 131: ...ts that occur in the system eg system temperature changes fan stops over temperature over voltage fan failures etc Parameter Description Option Assert NMI on SERR Enables or disables the PCI bus SERR system error support Enabled Disabled Assert NMI on PERR Enables or disables the PCI bus PERR parity error support Note This parameter is disabled when the NMI on SERR is disabled Enabled Disabled ...

Page 132: ... When Enabled the BMC Baseboard Management Controller will reset the system if BIOS does not complete the POST before the FRB 2 Fault Resilient Booting timer expires Enabled Disabled O S Boot Watchdog Timer Enables or disables the BIOS timer It helps to determine if the OS has loaded successfully or followed the OS boot watchdog timer policy The BIOS timer can only be shut off using the management...

Page 133: ...123 Console Redirection The Console Redirection submenu lets you enable or disable the console redirection parameters for server management tasks over the serial port ...

Page 134: ...4 BIOS setup 124 System Information The System Information submenu displays basic information about the server unit ...

Page 135: ... displays information about the installed storage devices Parameter Description Option BEV Device Sets the boot order of the Bootstrap Entry Vector Devices BEV devices are devices which have a bootable Option ROM such as a network card or onboard network controller Press Enter to access the BEV Device submenu ...

Page 136: ...e Note A value ot 65535 will disable the timeout completely 10 1 Boot Option 1 Sets the device from which the system will first attempt to boot up Boot Option 2 Sets the device from which the system will attempt to boot up when the first attempt failed Boot Option 3 4 or 5 Sets the device from which the system will attempt to boot up when the first second third and fourth attempts failed ...

Page 137: ...evice priority sequence for available CD drives Floppy Order Specifies the boot device priority sequence for available FDD BEV Device Order Specifies the boot device priority sequence for available BEV devices Parameter Description Option ...

Page 138: ... you set the device priority during system bootup The server will attempt to boot from the first device on the list If the first device is not available it will continue down the list until it reaches an available device Select a boot option then press Enter ...

Page 139: ...129 Error Manager The Error Manager menu lets you view the system POST errors detected by the system ...

Page 140: ...BIOS setup Save Changes Saves changes made in the BIOS setup Discard Changes Discards all changes made in the BIOS setup Restore Defaults Loads the default settings for all BIOS setup parameters Setup defaults are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance components and you choose to load these settings the system mi...

Page 141: ...131 Restore User Default Values Restores previously saved user default values Parameter Description ...

Page 142: ... notes that are provided in the Readme file distributed with the BIOS image file before attempting a BIOS upgrade The release notes contain critical information regarding jumper settings specific fixes or other information to complete the upgrade To upgrade the BIOS Follow the instructions in the Readme file that came with the BIOS upgrade When the update completes remove the bootable media from w...

Page 143: ...5 Troubleshooting ...

Page 144: ...This chapter provides possible solutions for specific problems If you cannot correct the problem contact your local Acer representative or authorized dealer for assistance ...

Page 145: ...ting the system Before going through in depth troubleshooting attempt first to reset the system using one of the methods below Problems following initial system installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software applicati...

Page 146: ... boards and peripheral devices correct If applicable ensure that there are no conflicts for example two expansion boards sharing the same interrupt Are all peripheral devices installed correctly Are all device drivers properly installed Are the configuration settings made in the BIOS setup correct Is the operating system properly loaded Refer to the operating system documentation Did you press the...

Page 147: ...he system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges see the documentation supplied with your video display monitor 4 If the operating system normally loads from the hard disk drive make sure there is no diskette in the FDD or disc in the optical drive 5 If the power indicator does light attempt to boot from a diskette or disc ...

Page 148: ...re the power cord is connected correctly Make sure that the wall outlet has power Test it by plugging another device Remove all expansion cards and see if the system boots If successful add the cards back in one at a time with a reboot between each addition Make sure the memory modules comply with the system requirements Make sure the memory modules have been populated according to the system requ...

Page 149: ...plies with the system requirements Make sure the CPU is populated according to the system requirements Remove and reseat the CPU FDD activity indicator does not light Do the following Make sure the FDD and interposer board are properly connected Check that relevant switches and jumpers for the FDD are set correctly Check that the FDD is properly configured HDD activity indicator does not light Do ...

Page 150: ...es not light Do the following Make sure the ODD and interposer board are properly connected Check that relevant switches and jumpers on the drive are set correctly Check that drive is properly configured Check that onboard IDE controller is enabled in the BIOS setup ODD tray cannot be ejected Insert the tip of a paperclip into the small hole on the ODD drive Slowly pull the tray out from the drive...

Page 151: ...DIMM slots Make sure the memory modules comply with the system requirements Make sure the memory modules have been populated according to the system requirements External device connected to a USB connector does not work Do the following Reduce the number of external devices connected to a USB hub Refer to the documentation that came with the device Server cannot connect to a network Make sure the...

Page 152: ...king when an adapter was installed Make sure the cable is connected to the port from the onboard network controller Make sure the other adapter supports shared interrupts and your OS supports shared interrupts Try reseating the adapter The adapter stopped working without apparent cause Try reseating the adapter first then try a different slot if necessary The network files driver may be corrupt or...

Page 153: ...tem contact your vendor about the defective software No characters appear on the screen Check the following Is the keyboard functioning Test it by turning the Num Lock function on and off to make sure the Num Lock light is functioning Is the video monitor plugged in and turned on If you are using a switch box is it switched to the correct system Are the brightness and contrast controls on the vide...

Page 154: ...en after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative 5 If you do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer for help Characters are distorted or incorrect Check the followin...

Page 155: ...ower indicator does not light on page 138 Have any of the fan motors stopped Use the server management subsystem to check the fan status Have your fans speeded up in response to an overheating situation Have your fans speeded up in response to a fan that has failed ...

Page 156: ... uses these beep codes to inform you of error conditions The beep code occurs only when a critical error occurs or when the BIOS fails to boot to the operating system Not all error conditions are supported by the BIOS beep codes Number of Beeps Description 1 2 or 3 Memory error 4 7 or 9 11 Fatal error indicating a possible serious system problem 8 Video error ...

Page 157: ...ates a fatal error Consult your dealer or local Acer representative for assistance If beep codes are generated even when all PCI cards are absent consult your system manufacturer s technical support Check for a malfunctioning expansion card If beep codes are not generated when all expansion cards are absent one of the expansion cards is causing the malfunction Insert the cards back into the system...

Page 158: ... has been initiated 1 5 1 1 Processor failure Reseat or replace the failed processor 1 5 2 1 No processor is installed or the CPU 1 socket is empty Reseat or replace the failed processor 1 5 2 3 Processor configuration error or CPU 1 socket is empty Reseat or replace the failed processor In a two processor system make sure the processors are identical 1 5 2 4 Front side bus selects configuration e...

Page 159: ...bit in the upper nibble is represented by a red LED and each bit in the lower nibble is represented by a green LED If both bits are set in the upper and lower nibbles then both red and green LEDs are lit resulting in an amber color If both bits are clear then the LED is off Diagnostic LED placement diagram The following table lists the possible POST codes that may be displayed on the Diagnostic PO...

Page 160: ...memory controller settings 0x27h OFF G A G Initializing memory such as ECC init 0x28h G OFF R OFF Testing memory PCI Bus 0x50h OFF R OFF R Enumerating PCI busses 0x51h OFF R OFF A Allocating resources to PCI busses 0x52h OFF R G R Hot Plug PCI controller initialization 0x53h OFF R G A Reserved for PCI bus 0x54h OFF A OFF R Reserved for PCI bus 0x55h OFF A OFF A Reserved for PCI bus 0x56h OFF A G R...

Page 161: ...ling the console controller 0x7Ah G R A R Enabling the console controller Keyboard PS 2 or USB 0x90h R OFF OFF R Resetting the keyboard 0x91h R OFF OFF A Disabling the keyboard 0x92h R OFF G R Detecting the presence of the keyboard 0x93h R OFF G A Enabling the keyboard 0x94h R G OFF R Clearing keyboard input buffer 0x95h R G OFF A Instructing keyboard controller to run Self Test PS 2 only Mouse PS...

Page 162: ...edia device IDE CDROM detection etc 0xBCh A G R R Enabling configuring a removable media device Boot Device Selection 0xD0 R R OFF R Trying boot device selection 0xD1 R R OFF A Trying boot device selection 0xD2 R R G R Trying boot device selection 0xD3 R R G A Trying boot device selection 0xD4 R A OFF R Trying boot device selection 0xD5 R A OFF A Trying boot device selection 0xD6 R A G R Trying bo...

Page 163: ...le use PEIM Driver Execution Environment DXE Core 0xE4h R A R OFF Entered EFI driver execution phase DXE 0xE5h R A R G Started dispatching drivers 0xE6h R A A OFF Started connecting drivers DXE Drivers 0xE7h R A A G Waiting for user input 0xE8h A R R OFF Checking password 0xE9h A R R G Entering BIOS setup 0xEAh A R A OFF Flash update 0xEEh A A A OFF Calling Int 19 One beep unless silent boot is en...

Page 164: ...stem to reset Reset System has been called Pre EFI Initialization Module PEIM Recovery 0x30h OFF OFF R R Crisis recovery has been initiated because of a user request 0x31h OFF OFF R A Crisis recovery has been initiated by software corrupt flash 0x34h OFF G R R Loading crisis recovery capsule 0x35h OFF G R A Handing off control to the crisis recovery capsule 0x3Fh G G A A Unable to complete crisis ...

Page 165: ...Appendix A Acer Altos R720 rack installation guide ...

Page 166: ...This appendix shows you how to set up the Altos R720 server in a rack mount configuration ...

Page 167: ...ne or more systems are fully extended out of the rack assembly You must also consider the weight of any other devices installed in the rack assembly The equipment rack must be installed according to the manufacturer s instructions Main AC power disconnect You are responsible for installing an AC power disconnect for the entire rack unit This main disconnect must be readily accessible and it must b...

Page 168: ...emperature Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack Mechanical loading Exercise care when mounting the system in a rack to avoid any accidents Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload The sys...

Page 169: ... Altos R720 server system should be mounted into a rack A tool less rack rail and CMA cable management arm kit is available for installing system to a rack cabinet The figure below shows the Altos R720 server in a rack mount position ...

Page 170: ...oles with closer spacing to the center of the next pair is equivalent to 1U Note The unit of measurement used in this guide is U 1U 1 75 inches or 44 45 mm The total sum of the heights of all components in the rack measured in U cannot exceed the height of the rack For more information refer to the documentation that came with the system rack When installing components you must start your measurem...

Page 171: ...re that two or more people help in installing the server To install the system into a four post rack 1 Remove the inner rails from the mounting rails 1 Extend the inner rail from the mounting rail until the rail release latch clicks 2 Depress the release latch A and slip the inner rail out B ...

Page 172: ...ersonal injury care should be taken when pressing the inner rail release latches and sliding the component into the rack 2 Attach the inner rails to both sides of the server Align the screw holes of the inner rail to the server screws A then slide rails to the left until the rails lock into place with an audible click B ...

Page 173: ...pattern on page 160 for more information 2 Align and insert the mounting rails into the rack posts mounting holes A 3 Make certain the proper mounting holes on rack post are selected 4 Use two metal screws supplied with the kit to secure the front and rear mounting rail to the rack B 5 Do the same thing to the other mounting rail ...

Page 174: ...Appendix A Acer Altos R720 rack installation guide 164 6 Fully extend the mounting rails on the rack ...

Page 175: ...mponent into the rack 1 Carefully align the inner rails attached to the server with the fully extended mounting rails on the rack 2 Press the release latch on both sides of the server A 3 Insert the inner rails into the mounting rails then push the server into the rack until you hear a click sound B 4 Secure the server to the rack using two metal screws C ...

Page 176: ...ends keeping the cables untangled and attached to the system 1 Insert the smaller CMA extension into the rear of the left inner rail A1 2 Insert the larger CMA extension into the rear of left mounting rail A2 3 Insert the CMA extension connector into the rear of the right mounting rail B1 4 Insert the CMA arm connector into the blue plastic cutout on the CMA extension connector B2 5 Attach the cab...

Page 177: ...167 6 Connect the power peripheral and networking cables into their appropriate ports Refer to Connecting peripherals on page 28 for detailed instructions 7 Route all cables through the cable clips ...

Page 178: ...Appendix A Acer Altos R720 rack installation guide 168 ...

Page 179: ...Appendix B SAS hardware RAID configuration ...

Page 180: ...This appendix shows you how to create a RAID volume with integrated SAS hardware RAID ...

Page 181: ...ngs appear 2 Change the setting of Set Factory Defaults from No to Yes then click Submit 3 Press Ctrl Alt Del to reboot the server Creating and Initialing a RAID Volume 1 Launch the Configuration menu 2 Select Configuration Wizard 3 Select Add Configuration default and click Next 4 Select Custom Configuration default and click Next 5 Select the drives that you want to add into the array using the ...

Page 182: ... the system and install the Operating System Select Exit and click Yes 12 Press Ctrl Alt Del to reboot the system Assigning a hot spare disk 1 Launch the Configuration menu 2 Select a free disk marked as Ready and listed under Physical Drives 3 Select Make Hotspare and click Go 4 Click Home to return to the Configuration menu The disk will be marked as Hotspare in pink and listed under Physical Dr...

Page 183: ... removing 74 CPU air dam removing 44 CPU air duct installing 43 removing 42 43 D DIMM module installation guidelines 77 DIMMs installing 78 removing 79 F FDD in converted HDD bay installing 56 removing 59 front bezel 7 installing 38 removing 38 front panel 7 8 control buttons 9 LED indicators 10 front panel control button function 9 H hardware RAID components 91 HDD installing 49 removing 48 hot p...

Page 184: ...hardware RAID utility assign hot spare 172 create RAID Volume 171 using SAS hardware RAID utility 171 rear panel 13 LED indicators 14 removing ARMC 3 module 84 CPU 74 CPU air dam 44 CPU air duct 42 DIMMs 79 FDD in converted HDD bay 59 front bezel 38 HDD 48 interposer board 52 large air baffle 46 NIC module 84 optical drive 51 PCI card 69 PCI riser assembly 65 PCI riser board 68 power supply 83 RAI...

Page 185: ...oading of the OS 138 hardware diagnostic testing 137 POST error codes 147 problems 138 adapter stopped working 142 cannot connect to a network 141 cannot detect bootable drive 141 cannot detect memory 141 cannot eject DVD CD tray 140 cannot read DVD CD 140 controller stopped working 142 DVD CD drive no light 140 HDD LED no light 139 HDD not recognized 141 initial system installation 135 LAN LED no...

Page 186: ...176 ...

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