Ace MUSTANG W640SR, User Manual

Page: 215 / 282

Troubleshooting
Problems and Possible Solutions 7 - 9
7
No image appears on the
external
monitor
I have plugged in and powered
on.
You haven’t installed the video driver and configured it appropriately from the
Control Panel .
See
Appendix C
for instructions on installing and configuring
the video driver.
You forget the
boot password
.
If you forget the password, you may have to discharge the battery of the CMOS.
Contact your service representative for help.
The CD/DVD
cannot be read
.
The CD/DVD is dirty.
Clean it with a CD/DVD cleaner kit.
The CD/DVD
tray will not open
when
there is a disc in the tray.
The
CD/DVD
is not correctly placed in the tray.
Gently try to remove the disc
using the eject hole (see
“Loading Discs” on page 2 - 3
).
The
DVD regional codes
can no longer
be changed.
The code has been changed the maximum 5 times.
See
“DVD Regional
Codes” on page 2 - 5
.
The sound cannot be heard or the
volume
is very low
.
The volume might be set too low.
Check the volume control in the
Volume
Control Panel
in the
Windows
taskbar, or use the key combination
Fn + F5
and
F6
(see
“Function/Hot Key Indicators” on page 1 - 11
) to adjust.
Problem Possible Cause - Solution

Password Warning
If you choose to set a boot password,
NEVER
forget your password. The consequences of this could be serious. If you cannot remember
your boot password you must contact your vendor and you may lose all of the information on your hard disk.