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TROUBLESHOOTING
If the unit does not operate after taking these measures, contact the nearest dealer.
PROBLEM
POSSIBLE CAUSES
POSSIBLE SOLUTION
The unit cannot
power on
Are the batteries exhausted?
Replace the batteries.
Are the batteries installed correctly?
Insert the batteries observing polarity.
Stimulation weak
or cannot feel any
stimulation
Electrodes are dried out or dirty.
Replace with new electrodes.
Electrodes do not stick to skin well.
Replace with new electrodes.
Lead wires are old, worn, or damaged.
Replace with lead wires.
Stimulation is
uncomfortable
Intensity is too high
Decrease intensity.
Electrodes are too close together.
Reposition electrodes to be at least 2 inches apart.
Electrode active area size is too small.
Replace electrodes with ones that have an active
area no less than 4 in
2
(2 in x 2 in.)
Is the device being operated according to
the manual?
Please check the manual before use.
