Accurate Locators XL16 IMAGER, User Manual

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Troubleshooting
Improperly charged batteries cause the #1 reason for errors with the XL16
IMAGER PRO. Please be sure that your batteries are fully charged. The best way to
test for fully charged batteries is to use a Multimeter.
Q. My laptop screen saver came on and an error window appeared. When I closed
the window the software closed, where is my data?
A. Since the software is in an always-ready state, disable your screen saver or
increase the time prior to activation. To avoid this if you are taking a scan and the
screen saver appears while in the middle of a scan, do not close the error window
until after you are done with your scan and it is saved. Increase the time in your
control panel on the screen saver or disable it completely when taking scans.
Q. I am getting high peaks and low valleys on every scan, why is this?
A. This is caused by the unit rotating at the end of each survey line. Please double
check that your sensor is always pointing the same direction. For example, if a scan
is being conducted in front of a wall and the connector is pointing towards the wall
on the first survey line, on the return survey line, the connector still needs to be
pointing towards the wall. This is probably the most common mistake and the data
becomes very difficult to interpret.
Q. I am not turning the unit and am still getting high peaks and low valleys on
every scan, why?
A. Most probable explanation is that the sensor is at an angle. Loosen the sensor so
that it can easily swing back and forth. Let the sensor hang naturally so that it is not
at an angle to the ground and that it remains perpendicular the entire time.