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II
W
ARRANTY
Accu-Sort Systems, inc. warrants that its scanner and component parts will be
free from defects in material and workmanship for a period of one year from the
date of shipment (15 months for distributors to account for stocking of units). All
new replacement units will also be warranted for the remainder of the original
one-year time period. Unless otherwise stated, warranty for products not
manufactured by ASI is limited to the manufacturer’s warranty. Accu-Sort’s sole
obligation with respect to damage (whether direct, incidental or consequential,
resulting from the use or performance of the unit) is to replace the defective units
thereof.
Service requests due to misuse, abuse, neglect, changes in the original
specifications, or service calls not related to the Accu-Sort equipment, will be
charged at the then current service rate plus all travel related expenses.
•
If the unit fails within two weeks of shipping (Out Of Box Failure):
Standard units and custom units with only custom software are replaced within
48 hours with new units. Units with custom hardware will be replaced in 72
hours with new units. If the defective unit is not returned within 30 days, the
customer will be contacted. If the defective unit is not returned after 45 days,
the customer will be invoiced for that unit. Accu-Sort will issue an RA#
(return authorization number) for each defective unit.
•
If the unit fails after two weeks of shipment, but before the end of the
warranty period:
These procedures are the same as Out Of Box Failures, except Accu-Sort will
send refurbished units instead of new units. These refurbished units will be
warranted for 90 days from date of shipment or the balance of the original one-
year warranty, whichever is greater.
•
If the unit fails after the original warranty period (Out Of Warranty
Failures):
These procedures are the same as Out Of Box Failures, except Accu-Sort will
send refurbished units instead of new units. These refurbished units will be
warranted for 90 days from date of shipment. All out of warranty defective
units will be replaced for a fixed price. Contact the Accu-Sort Customer
Service Department for the current prices.
Additional details on the coverage, support, and services available for your bar
code scanning and automated systems equipment is available from:
Accu-Sort Systems, inc.
2800 Crystal Drive
511 School House Road
2398 North Penn Road
Hatfield, PA 19440
Telford, PA 18969
Hatfield, PA 19440
Phone:
(215) 723-0981
1-800-BAR-CODE
FAX:
Internet:
www.accusort.com
Telford Main .......... (215) 721-5551
Customer Service ... (215) 723-1515
Systems .................. (215) 996-8181
Sales ....................... (215) 996-8282
Acct/Mktg .............. (215) 996-8249
TMS ....................... (215) 996-8787
North Penn ............. (215) 997-4848
Summary of Contents for 10
Page 1: ...Revision 1 1 Release Date 01 23 01 Model 10 Bar Code Scanner OPERATIONS AND MAINTENANCE MANUAL...
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Page 12: ...MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...
Page 14: ...1 2 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...
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Page 44: ...3 14 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems TOP READ...
Page 45: ...INSTALLATION 3 15 Solutions with Vision BACK READ...
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