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Accu-Sort 10, Operation And Maintenance Manual

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Chapter Five
Troubleshooting

5Heading 2

T

ROUBLESHOOTING

.................................................................................. 5-3

P

RELIMINARY 

S

TEPS

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T

ROUBLESHOOTING 

T

ABLES

.................................................................. 5-3

Chapter Five

Contents

Summary of Contents for 10

Page 1: ...Revision 1 1 Release Date 01 23 01 Model 10 Bar Code Scanner OPERATIONS AND MAINTENANCE MANUAL...

Page 2: ......

Page 3: ...preliminary Any document with a revision greater than 0 9 has been officially released by the Accu Sort Systems ECN process The document revision history can be found in the Revision History section a...

Page 4: ...returned after 45 days the customer will be invoiced for that unit Accu Sort will issue an RA return authorization number for each defective unit If the unit fails after two weeks of shipment but bef...

Page 5: ...sponse is prompt and accurate please have the following information ready to give the Customer Service Department when calling Product Serial Number Product Type or name Detailed description of the qu...

Page 6: ...s This note box is used to alert the user they are about to perform an action involving a dangerous level of voltage or to warn against an action that could cause electrical shock This note box is use...

Page 7: ...of airflow to the unit Keep the area around the unit clean to provide for cooling Learn where the disconnect switches or circuit breakers are for your area Ensure that others using the equipment know...

Page 8: ...VI LABEL LOCATIONS The following labels identify areas of the Model 10 that require special precautions or handling or provide general information Model 10 Labels and Locations...

Page 9: ...2 3 OBJECT SENSING SIGNAL DEVICE 2 4 Chapter Three Installation INSTALLATION REQUIREMENTS 3 3 POWER 3 3 MOUNTING REQUIREMENTS 3 4 MOUNTING THE MODEL 10 3 6 MULTIPURPOSE MOUNTING BRACKET 3 6 UNIVERSAL...

Page 10: ...S 7 3 LABEL PRINTING VERIFICATION 7 3 BAR CODE VERIFICATION 7 3 PC BOARD TRACKING 7 4 PRODUCT COUNTING 7 4 PRODUCT IDENTIFICATION 7 5 AUTOMATED BLOOD ANALYZER 7 5 Appendix A ASCII Communications ASCII...

Page 11: ...OUNTING BRACKET 3 7 UNIVERSAL MOUNTING SHIPKIT 3 8 UNIVERSAL MOUNTING SHIPKIT MOUNTING HOLES 3 8 UNIVERSAL MOUNTING SHIPKIT 3 9 UNIVERSAL MOUNTING BRACKET 3 9 BALL AND SOCKET MOUNT 3 10 BALL SOCKET MO...

Page 12: ...MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 13: ...Introduction 1Heading 2 CHECKING THE PACKING SLIP 1 3 GENERAL DESCRIPTION OF SYSTEM OPERATION 1 7 BLOCK DIAGRAM OF MODEL 10 SYSTEM 1 9 PRODUCT SPECIFICATIONS 1 10 FEATURES 1 11 READ CHARTS 1 12 GENERA...

Page 14: ...1 2 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 15: ...everything you ordered If any equipment is missing or has been damaged during shipment contact Accu Sort immediately at 1 800 BAR CODE refer to Customer Service The Model 10 packaging was specificall...

Page 16: ...1000025470 High Density 5 mil min 5 5 Raster FF 200 Scans Second 5VDC 1000025471 High Density 5 mil min 5 5 Raster FF 200 Scans Second 24VDC 1000025472 General Purpose 10 mil min 25 5 Raster EM 300 Sc...

Page 17: ...0003614 Bracket Mounting Universal 1000003627 Universal Mounting Shipkit includes 1000003614 1000003656 Ball and Socket Mount Kit 1000018197 Mounting Structure Assembly 1000018208 Mounting Kit Display...

Page 18: ...reen Lamp Enclosure 1000017046 Single Red Lamp Enclosure 1000017047 Dual Lamp Enclosure Communication Interfaces 1000015450 15 pin port DeviceNet 1000015843 External Serial to Ethernet Converter Kit P...

Page 19: ...ic threaded holes allow mounting on two sides and require no additional brackets Installation is simplified with visual diagnostics designed to verify scanning efficiency The Model 10 features Lowest...

Page 20: ...ypical Model 10 Installation Material Handling Typical Model 10 Installation Embedded The installation of the Model 10 as an embedded laser normally requires that the end product be certified to the r...

Page 21: ...INTRODUCTION 1 9 Solutions with Vision BLOCK DIAGRAM OF MODEL 10 SYSTEM Bottom Label of Model 10 with Model Configuration...

Page 22: ...ad Rate Good reads Trigger cycles User Input Single pushbutton to scroll through available diagnostics Performance Features Ambient temperature range 32 120 F 0 50 C Laser diode light source 650 nM 2...

Page 23: ...d FEATURES Installation simplified Predictable beam exit parallel to mounting surface Input voltage pin out labeled on unit Unit ships reading and transmitting 4 symbologies Bar graph ships in Scannin...

Page 24: ...le print contrast signal PCS 75 Read chart obtained using Code 39 ANSI grade A bar codes Laser printed black on white Results may vary depending on symbology and code quality Scan Angle 80 x element r...

Page 25: ...Results may vary depending on symbology and code quality Scan Angle 80 x element read chart mil mm in mm 5 0 127 1 25 4 7 5 0 191 2 50 8 10 0 254 3 76 2 15 0 381 4 101 6 20 0 508 5 127 0 25 0 635 6 15...

Page 26: ...1 14 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 27: ...Chapter Two Configuring the System 2Heading 2 WIRING AND TERMINATING CONNECTIONS 2 3 OBJECT SENSING SIGNAL DEVICE 2 4 Chapter Two Contents...

Page 28: ...2 2 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 29: ...equipment before you begin operating the system Below is a table of the different cable pin configurations for the Model 10 CABLE PIN CONFIGURATION 1000008760 1000008758 1000008759 Function 15 Flying...

Page 30: ...al object sensing option for use with the Model 10 is Retroreflective Pair An emitter bounces a light beam off a reflector and detects when the beam is broken The object sensing signal device will be...

Page 31: ...REMENTS 3 3 POWER 3 3 MOUNTING REQUIREMENTS 3 4 MOUNTING THE MODEL 10 3 6 MULTIPURPOSE MOUNTING BRACKET 3 6 UNIVERSAL MOUNTING SHIPKIT 3 8 BALL AND SOCKET MOUNT 3 10 MOUNTING EXAMPLES 3 13 SIDE READ 3...

Page 32: ...3 2 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 33: ...voltage and reverse polarity protected Easily powered from system 5 Volt Bus Small Scanner Interface or EM 50 10 30 Volt Input range 10 to 30 VDC reverse polarity protected Internal DC DC converter De...

Page 34: ...Accu Sort Systems inc Standard Pre Installation Guide Provide a 3 91 44 cm minimum clearance over the top of the unit and a 2 60 96 cm minimum clearance around all other sides This clearance is neces...

Page 35: ...s provide three points of contact for repeatability The Model 10 can be removed from its mounting position and be replaced in the exact same position The contact points also ensure the Model 10 will r...

Page 36: ...unting Bracket Mounting Column Parts List Item Quantity Description Part Number 1 1 Extrusion Frame Member 1000013667 2 1 Extrusion Frame Member 1000013667 4 1 Anchor Assembly 1000018266 Fastening Har...

Page 37: ...1 Mount Model 10 20 22 30 Tilt 1000002333 2 1 Rod Mounting 1000002330 3 1 10 32 3 8 Set Cup Point 1000005795 4 1 Block Mounting 1000002329 5 2 T Nut 5 16 18 Black 1000018505 6 2 5 16 18X5 8 Cap Butto...

Page 38: ...33 4 2 1 4 20 Split Lock Washer 1000019976 5 2 1 4 20 Hex Nut 1000018475 6 2 M3 x 5 x 10mm Pan Head Phillips Screw 1000017407 7 2 M3 Flat Washer 1000022105 8 2 M3 Split Lock Washer 1000019967 The Mode...

Page 39: ...INSTALLATION 3 9 Solutions with Vision Additional views of the shipkit are shown below Universal Mounting Shipkit Universal Mounting Bracket...

Page 40: ...ples on page 3 13 to get an idea of some of the possibilities Ball and Socket Mount Ball and Socket Mount Parts List p n 1000003656 Item Quantity Description Part Number 1 1 Mount Ball Socket RAM 1000...

Page 41: ...he socket containing the spring and place the socket onto the lower ball It is very important that the upper ball be placed in the upper position If the upper ball is in the lower position when the cl...

Page 42: ...ur application you can always loosen the clamp slightly and adjust the position of the upper ball to achieve the proper positioning of the Model 10 s scan pattern When the Model 10 has been fully moun...

Page 43: ...INSTALLATION 3 13 Solutions with Vision MOUNTING EXAMPLES The following examples are provided to give ideas of different ways the Model 10 can be mounted SIDE READ...

Page 44: ...3 14 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems TOP READ...

Page 45: ...INSTALLATION 3 15 Solutions with Vision BACK READ...

Page 46: ...3 16 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 47: ...Chapter Four Start Up and Operation 4Heading 2 DISPLAY PANEL 4 3 BAR GRAPH DISPLAY 4 3 START UP TASKS 4 8 Chapter Four Contents...

Page 48: ...4 2 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 49: ...Scanning Efficiency Good scans 100 Mode 2 Read Rate Good reads Trigger cycles Mode 3 Self Test Model 10 LED Descriptions BAR GRAPH DISPLAY The Bar Graph Display is comprised of five LED segments arran...

Page 50: ...ecutive scans The Model 10 counts how many of these decoded and subtracts any decoded scans which did not match the winning decode For example Out of 100 consecutive scans 95 decoded However because n...

Page 51: ...ycles and good reads since the last boot sequence The counters for Trigger and Good Reads are both 16 bits wide For example The read rate is displayed below for the number of good reads compared to tr...

Page 52: ...01 5003 at 9600 7E2 and then returns to normal operations If the code is not read or the button is not pressed and held in 10 seconds the scanner returns to normal operations As the laser turns on the...

Page 53: ...ink indicates the current Display Mode Unstable state From Display Data State 1st PAR trailing edge indicates current Mode 1 5 Additional PARs increment Mode and single LED scrolls through available M...

Page 54: ...T use the Model 10 power line to operate other equipment especially induction motors and solenoids Prior to operating your Model 10 complete all of the following tasks 1 Using the customer specific sp...

Page 55: ...Chapter Five Troubleshooting 5Heading 2 TROUBLESHOOTING 5 3 PRELIMINARY STEPS 5 3 TROUBLESHOOTING TABLES 5 3 Chapter Five Contents...

Page 56: ...5 2 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 57: ...ther direction first bar to last bar or last bar to first bar must be sliced by the laser beam After verifying the above steps to be true refer to the tables below TROUBLESHOOTING TABLES The following...

Page 58: ...ellow Possible Cause s Solution A Watchdog resets error A 1 Connect the Model 10 to a PC running Accu Setup Small Scanner Setup 2 Establish a connection to the scanner See Small Scanner Setup Instruct...

Page 59: ...Mode and ensure that the unit is in the Run Mode 4 Attempt to trigger the unit using the same serial characters selected in the Trigger Setup screen If there is no transmission from the scanner and t...

Page 60: ...the unit is in setup by observing the STATUS LED blinking red yellow green 5 If the Model 10 is in setup cycle power while connected to the PC running Accu Setup If the Model 10 again gets into setup...

Page 61: ...Chapter Six Maintenance 6Heading 2 MAINTENANCE TASKS 6 3 EXIT WINDOW CLEANING 6 3 EXTERIOR CLEANING 6 3 CHECK CONNECTIONS FOR TIGHTNESS 6 3 Chapter Six Contents...

Page 62: ...6 2 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 63: ...rmance 1 Lightly brush off any loose dirt particles with a soft cotton cloth the window glass may become scratched if abrasive material is wiped from its surface 2 Moisten a cotton cloth with a cleani...

Page 64: ...6 4 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 65: ...ng Examples 7Heading 2 APPLICATION EXAMPLES 7 3 LABEL PRINTING VERIFICATION 7 3 BAR CODE VERIFICATION 7 3 PC BOARD TRACKING 7 4 PRODUCT COUNTING 7 4 PRODUCT IDENTIFICATION 7 5 AUTOMATED BLOOD ANALYZER...

Page 66: ...7 2 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 67: ...They do not cover all applications that the Model 10 is capable of fulfilling Please note that not all graphics are actual installations rather they are set up to show conceptually how an application...

Page 68: ...7 4 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems PC BOARD TRACKING PC Board Tracking Application PRODUCT COUNTING Product Counting Application...

Page 69: ...BASIC OPERATING EXAMPLES 7 5 Solutions with Vision PRODUCT IDENTIFICATION Product Identification Application AUTOMATED BLOOD ANALYZER Automated Blood Analyzer Application...

Page 70: ...7 6 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 71: ...nications AHeading 2 ASCII COMMUNICATIONS A 3 STANDARD RS485 MULTIDROP COMMUNICATIONS A 3 MESSAGE FORMATS A 4 MESSAGE SEQUENCING A 5 TIMING A 5 MULTIDROP PROTOCOL EXAMPLES A 7 PROTOCOLS USED WITH RS23...

Page 72: ...A 2 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 73: ...t allowed to transmit unless it has been asked polled by the master Shown below is a simplified drawing of one way that RS485 communications works This representation shows one Master and six slaves Y...

Page 74: ...set etc but no slave should respond to the message TYPE 2 ASCII digits The message type This field describes the purpose of the message that is sent There are five message types as shown below Message...

Page 75: ...lave unit is going to respond to a poll from the master it must start its response within two character times of the end of the carriage return at the end of the poll This makes the response time depe...

Page 76: ...age Recovery None The master will time out waiting for the slave s response then will go on to the next unit Error The slave does not understand a data message from the master Recovery The master will...

Page 77: ...message that contains a correct LRC has no errors is of a correct type and requires an acknowledgement should be acknowledged even if its sequence number indicates that it is a duplicate message the...

Page 78: ...receive it will drive the CTS line indicating it is ready When you use RTS CTS it requires the addition of two more wires on the communication cable If they are not needed then it is advised not to us...

Page 79: ...B 075 4B K 107 6B k 012 0C L FF 044 2C 076 4C L 108 6C l 013 0D M CR 045 2D 077 4D M 109 6D m 014 0E N SO 046 2E 078 4E N 110 6E n 015 0F O SI 047 2F 079 4F O 111 6F o 016 10 P DLE 048 30 0 080 50 P 1...

Page 80: ...A 10 MODEL 10 OPERATIONS AND MAINTENANCE MANUAL Accu Sort Systems...

Page 81: ...anization Aperture Term used on the required CDRH warning labels to describe the laser exit window Application A use to which something is put or how it is used APM Protocol Acronym for Application Pr...

Page 82: ...g edge of the same bar Baud Rate A unit used to measure communications speed or data transfer rate represents the number of discrete conditions or events per second BCC Block Check Character Used to c...

Page 83: ...ents is a valid symbol character If a symbology is described as character self checking a single printed defect edge error in any symbol character does not produce a valid character Character set Thos...

Page 84: ...ta Also known as Dumb Terminal Display screen or Monitor CTS Clear to Send The Modem interface signal that indicates to the DTE device to begin transmission Current Loop Method of interconnecting term...

Page 85: ...f sending configuration parameters operating software or related data from a central source to remote stations DSR Data Set Ready An RS232 modem interface control signal which indicates that the termi...

Page 86: ...e scan of the bar code Half Duplex HDX Transmission in either direction but not simultaneous Handshaking Exchange of predetermined signals between two devices establishing a connection Usually part of...

Page 87: ...he first character and spaces to represent the second Inter symbol no read count The minimum number of no reads that must occur between symbols scanned when Self Triggered continuous decode is selecte...

Page 88: ...used to define RAM When a computer has 8 MB of memory it actually has 8 MB of RAM Memory Address A specific location usually expressed as a hexadecimal number in the computer s RAM Message 1 A meanin...

Page 89: ...y scanned NEMA In order to rate the quality of an enclosure the National Electrical Manufacturers Association NEMA has developed a system for rating all enclosures A partial list of the NEMA enclosure...

Page 90: ...o the scanner to start or stop reading Trigger or Cart Cycle The time during which the scanner is attempting to read the bar code Hardware Cart This is an electrical signal from a relay photoeye or pr...

Page 91: ...uch as a printer a disk drive or a keyboard connected to a computer Photoeye Used as a presence detector to identify objects in the scanner s reading zone The photoeye emits a beam and is used with a...

Page 92: ...ch the bar code should appear for scanning This zone consists of the scan window and the raster width if used Reflectance The amount of light returned from an illuminated surface Relay Relays are simp...

Page 93: ...ormation bits are sent sequentially on a single data channel Serial Asynchronous Transmission Of Data The following are common communications interfaces RS232 RS422 RS485 20mA current loop and RS423 W...

Page 94: ...ll delete the data in its transmit buffer and display MAX REXMITS A transmitting device ignores ACK and NAK characters received during data transmission If for example a device receives a NAK during a...

Page 95: ...op character for bidirectional and variable length decoding both bar and space character parity for character integrity a check character for symbol integrity a function character for symbol linking a...

Page 96: ...longer from the first to last bar than they are high from the top to bottom of the bars UPC Acronym for Universal Product Code The standard bar code type for retail food packaging in the United States...

Page 97: ...tool Word A unit of data which contains two bytes 16 bits Write protected Read only files are said to be write protected You can write protect a 3 5 inch diskette by sliding its write protect tab to t...

Page 98: ...18 Accu Sort Systems...

Page 99: ...mer Service iii D Damaged Equipment 1 3 DeviceNet 1 6 Dimensions Model 10 1 10 Disclaimer i Display Panel Bar Graph Display 4 3 Description 4 3 Display Mode Descriptions 4 4 LEDs 4 3 Document Reproduc...

Page 100: ...h RS232 Current Loop and 422 A 8 R Read Charts General Purpose 1 12 High Density 1 13 Repeatability Mounting 3 5 Requirements Installation 3 3 Mounting 3 4 Retroreflective Pair 2 4 RS485 Communication...

Page 101: ...ry Document Revision Number ECN Number Date Changes Made 1 0 5962 11 16 00 rev 1 0 release for Small Scanner CD ROM p n 1000025606 1 1 5731 01 23 01 new part numbers added for OTS distributor units Re...

Page 102: ...Accu Sort Systems...

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