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A
T
ROUBLESHOOTING
D
IAGNOSING
LED I
NDICATORS
B
EFORE
C
ONTACTING
T
ECHNICAL
S
UPPORT
Check the following items before you contact local Technical Support.
1.
If wireless clients cannot access the network, check the following:
■
If authentication or encryption are enabled, ensure that the wireless
clients are properly configured with the appropriate authentication
or encryption keys.
2.
If the CPE cannot be configured using a web browser:
■
Be sure to have configured the CPE with a valid IP address, subnet
mask and default gateway.
■
Check that you have a valid network connection to the CPE and that
the Ethernet port or the wireless interface that you are using has
not been disabled.
■
If you are connecting to the CPE through the wired Ethernet
interface, check the network cabling between the management
station and the CPE. If you are connecting to CPE from a wireless
client, ensure that you have a valid connection to the CPE.
Table 3: LED Indicators
Symptom
Action
Power LED is off
◆
The AC power adapter may be disconnected. Check
connections between the unit, the power adapter, and the
wall outlet.
LAN LED is off
(when port connected)
◆
Verify that the unit and attached device are powered on.
◆
Be sure the cable is plugged into both the unit and
corresponding device.
◆
Verify that the proper cable type is used and its length does
not exceed specified limits.
◆
Check the cable connections for possible defects. Replace the
defective cable if necessary.
WiMAX Signal Strength
LEDs are off
◆
There is no detected signal from a WiMAX base station.
Check the radio settings in the management interface.
Summary of Contents for RG211-2.3G
Page 1: ...USER GUIDE WIMAX 802 16E INDOOR CPE RG211 2 3 2 5 3 5 3 8G ...
Page 43: ...CHAPTER 5 WiMAX Settings Integration Time 43 ...
Page 49: ...CHAPTER 7 NAT Settings Demilitarized Zone DMZ 49 ...
Page 51: ...CHAPTER 8 Firewall Settings Firewall Settings 51 ...
Page 59: ...CHAPTER 9 Management Settings TR Parameters 59 ...
Page 67: ...CHAPTER 11 Logout Logging Out 67 ...
Page 82: ...INDEX 82 W WAN settings 29 ...
Page 83: ...INDEX 83 ...