Error resolution and maintenance –
Identifying errors |
45
Error F4
Description
Flash pattern
Per cycle, the red LED flashes once, followed by
the green LED flashing once and the blue LED
flashing three times.
Cause
Suggested solution
Bus communication is not available inside the
wallbox, or within the Controller-Extender group
installation.
Disconnect the wallbox from the electricity supply and
check the data cabling. Then switch the electricity supply
back on. This should automatically reset the error.
Should the error persist, take the wallbox out of operation
(see page 51) and contact a qualified specialist electrical
contractor to resolve the error.
Error F5 (variants with charging socket only)
Description
Flash pattern
Per cycle, the red LED flashes once, followed by
the blue LED flashing four times.
Cause
Suggested solution
The self-test performed by the wallbox has de-
tected an error because the charging cable plug
could not be locked inside the charging socket of
the wallbox.
The wallbox automatically reinitiates the self-test after 30
seconds: after two failed self-tests, the charging procedure
is terminated permanently.
Should the error occur again, check the position of the plug
in the charging socket, or unplug it and plug it back in.
Should the error persist, take the wallbox out of operation
(see page 51) and contact a qualified specialist electrical
contractor to resolve the error.
Error F6 (variants with charging socket only)
Description
Flash pattern
Per cycle, the red LED flashes once, followed by
the green and the blue LED flashing twice each.
Cause
Suggested solution
The charging cable's current rating is incorrect.
The wallbox automatically reinitiates the charging proce-
dure every 60 seconds. Should the error occur again, check
the position of the plug in the charging socket, or unplug it
and plug it back in.
Should the error persist, take the wallbox out of operation
(see page 51) and contact a qualified specialist electrical
contractor to resolve the error.
Error F8
Description
Flash pattern
Per cycle, the red LED flashes once, followed by
the green LED flashing twice.
