Troubleshooting (Need Assistance?)
User’s Manual
H-3
For example: SG-71, AT7-MAX2, IT7-MAX2, etc…
2
*
. Motherboard PCB Version:
Note the motherboard PCB version labeled on the motherboard slot or
back side as “
Rev:*.**
”.
For example: REV: 1.01
3
*
. BIOS ID & Part Number:
See
Appendix D
for detialed information.
4. DriverVersion:
Note the driver version number indicated on the device driver disk or CD-ROM (if
have) as “
Release *.**
” (or Rev. *.**, Version *.**). For example:
5
*
.
OS/Applications:
Indicate the operating system and the applications you are running on the system.
For example: Windows
®
98 SE, Windows
®
2000, Windows
®
XP, etc.
6
*
.
Processor Type:
Indicate the brand and the speed (MHz) of your processor.
For example: (A) In the “
Brand
” space, write “
Intel
”, in the “
Specifications
” space, write
“
Pentium
®
4 processor 2 GHz
”
。
7.
Hard Disk Drive:
Indicate the brand and specifications of your HDD(s), specify if the HDD is using
IDE1 or
IDE2. If you know the disk capacity, indicate it and check (“
”) “
”; in case you give
no indication, we will consider that your HDD is “
IDE1
” Master.
For example: In the “
Hard Disk Drive
” space, check the box, in the “
Brand
” space, write
“
SEAGATE
”, in the “
Specifications
” space, write “
Darracuda ATA2 ST330631A
(30 GB)
”.
8. CD-ROM
Drive:
Indicate the brand and specifications of your CD-ROM drive. Specify if it uses
IDE1 or
IDE2
,
and check (“
”) “
”; in case you give no indication, we will consider that
your CD-ROM is “
IDE2
” Master.
For example: In the “
CD-ROM Drive
” space, check the box, in the “
Brand
” space, write
“
Pioneer
”, in the “
Specifications
” space, write “
DVD-16
”.
9.
System Memory (DDR SDRAM):
Indicate the brand and specifications (DDR DIMM) of your
system memory. Examples: Density, Description, Module Components, Module Part Number, CAS
Latency, Speed (MHz). For example:
In the “
Brand
” space, write “
Micron
”, in the “
Specifications
” space, write:
Density:
128MB,
Description:
SS 16 Megx72 2.5V ECC Gold,
Module Components:
(9) 16 Megx
8,
Module Part Number:
MT9VDDT1672AG,
CAS Latency:
2,
Speed (MHz):
200 MHz.
Please give us the detailed information of your DDR DIMM module, as it will help us to simulate
the problems you met.
Summary of Contents for SG-71
Page 2: ......
Page 50: ...Chapter 3 SG 71 3 18 ...
Page 84: ...Appendix A SG 71 A 4 ...
Page 88: ...Appendix B SG 71 B 4 ...
Page 92: ...Appendix C SG 71 C 4 ...
Page 110: ...Appendix H SG 71 H 6 ...
Page 114: ...Appendix I SG 71 I 4 ...