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Table 8. Possible causes and solutions for potential
issues
Problem
Possible Cause Possible
Solution
Patient controller
is not
communicating
with the
generator.
Patient controller
is off or has
timed out and is
in standby
mode.
Wake up the
patient
controller.
Patient controller
battery is
drained.
Charge the
patient controller
battery.
Bluetooth
®
wireless
technology
connection is not
strong or turned
off.
Decrease the
distance
between the
devices.
Move the
devices away
from other
devices that may
be causing
interference.
Move the
devices so they
share line of
sight.
