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Table 8. Possible causes and solutions for potential
issues
Problem
Possible Cause Possible
Solution
Screen is
damaged or
malfunctioning.
If the patient
controller
appears to be
powered on but
without display,
the screen may
be defective.
Contact
Technical
Support.
Patient controller
will not respond
to input.
Patient controller
has locked up.
Perform a soft
reset by turning
the patient
controller off and
back on.
Touchscreen
interface is
damaged or
malfunctioning.
Replace the
patient
controller.