Error
Message
What It May Mean
What To Do
E-5
Blood was applied
to the test strip too
soon .
1 . Review the testing
instructions .
2 . Repeat the test using a new
test strip .
3 . If the error reappears, contact
Customer Service .
E-6
The test strip may not
be compatible with
the Reader .
1 . Check that you are using
the correct test strip for
the Reader . (See test strip
instructions for use to verify
your strip is compatible with
the Reader .)
2 . Repeat the test using a test
strip for use with your Reader .
3 . If the error reappears, contact
Customer Service .
Error
Message
What It May Mean
What To Do
E-7
Test strip may be
damaged, used, or
the Reader does not
recognise it .
1 . Check that you are using
the correct test strip for
the Reader . (See test strip
instructions for use to verify
your strip is compatible with
the Reader .)
2 . Repeat the test using a test
strip for use with your Reader .
3 . If the error reappears, contact
Customer Service .
E-9
Reader error .
1 . Turn off the Reader .
2 . Repeat the test using a new
test strip .
3 . If the error reappears, contact
Customer Service .
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