Abbott Eterna 16000, User Manual

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▪ Refer to the terms and conditions for repair or replacement of Abbott Medical ▪
neurostimulation system components as stated in the Limited Warranty card
included in your product documentation.
Troubleshooting Charging Issues
The following table lists possible charging system problems and possible solutions.
Table 3. Troubleshooting charging issues
Problem Possible Solution
The charger will not
turn on.
Ensure the power cable is disconnected from the charger.
Ensure the charger has sufficient charge.
The charger is not able to
establish or maintain
charging of the generator.
Use light clothing to reduce the distance between the
charger and the surface of the skin as much as possible.
Position the charger flat against your clothing.
Locate the generator under your skin and center the
charger over the top of your generator.
Enable sound on the charger to use audible tones while
aligning the charger over the generator. A series of tones
will indicate that charging has begun.
Avoid sitting on or against hard surfaces that may push
the charger out of position during charging.
Ensure the charger is not plugged into an electrical outlet.
If you do not feel the generator close to your skin, center
the charger over the generator site and move the charger
in small circles until the charger emits a tone and charging
begins.
If none of the charger icons are illuminated, ensure the
power cable is disconnected and turn the charger off
and on.
The temperature of the
generator becomes
uncomfortable during
charging.
Stop charging until the discomfort subsides and then
resume charging.
If your clinician has enabled the Charging mode feature,
change the Charging mode to low. See the patient
controller manual for more information about this
feature.
Ensure the area around your generator is well ventilated.
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