Abbott Eterna 16000, User Manual

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Table 3. Troubleshooting charging issues
Problem Possible Solution
The charger is not staying in
the pocket of the charging
apparel.
Ensure that the top flap of the charging apparel is over
the charger.
The charger is not able to
maintain Bluetooth®
wireless connection with
the patient controller.
▪ Avoid charging your patient controller while charging ▪
your generator.
▪ Decrease the distance between the devices. Ensure the ▪
patient controller is in Bluetooth wireless range of the
charger within 2 m (6.5 ft).
▪ Move the patient controller and charger so they have a ▪
line of sight and maintain an uninterrupted path for the
Bluetooth wireless signal.
▪ Try holding the patient controller differently. ▪
▪ Reconnect the patient controller with the charger.
▪
▪ Move to a different area or room away from
▪
interference in the environment or interference from
other devices.
▪ Avoid operating other wireless devices at the same ▪
time.
▪ Disconnect any Bluetooth wireless media accessories ▪
(such as headphones or speakers, AirPlay‡, AirDrop‡,
CarPlay‡ or Hotspot‡).
▪ Remove and reenable the Bluetooth® wireless ▪
technology pairing.
The charger will not turn
off.
Contact Technical Support.
Service and Ordering Information
This section provides information for contacting Technical Support and for ordering
replacement parts and accessories.
Technical Support
For technical questions and support for your product, use the following information:
▪
+1 855 478 5833 (toll-free within North America)
▪
▪
+1 651 756 5833
▪
For additional assistance, call your local Abbott Medical representative.
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