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ABB PowerValue RT G2, User Manual

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ABB PowerValue RT G2 User Manual Download Page 41

41

Most of the fault and warnings need to be 
released by authorized service personnel. Few of 
them can be solved by users themselves.

7    T R O U B L E SH O OT I N G

LCD Message

Explanation

Solution

Fault 01:Bus Start Fail

The rectifiers could not start within 
specified time due to low DC-bus 
voltage.

Turn off UPS and then restart the UPS.
If it fails again, contact service personnel.

Fault 02:Bus Over Volt

DC-bus voltage exceeds the 
maximum voltage.

Contact service personnel.

Fault 03:Bus Under Volt

DC-bus voltage is lower than the 
minimum value.

Contact service personnel.

Fault 04:Bus Unbalance

DC-bus voltage is not balanced

Contact service personnel.

Fault 05:Bus Volt Vary

DC-bus voltage changes too fast.

Contact service personnel.

Fault 06:PFC Over Current

PFC current is higher than the 
maximum current.

Contact service personnel.

Fault 07:Over Temperature

The temperature in UPS is higher 

than 85°C. At this time, the UPS is 

off.

Check if the ambient temperature is over 
specification. 
Or contact service personnel.

Fault 08:Batt SCR Short

Battery SCR is short circuited.

Contact service personnel.

Fault 11:Inv Start Fail

Inverter voltage cannot reach 
desired voltage within specified 
time.

Turn off UPS and then restart it. If it fails 
again, contact service personnel.

Fault 12:Inv Volt High

Inverter voltage is too high.

Contact service personnel.

Fault 13:Inv Volt Low

Inverter voltage is too low.

Contact service personnel.

Fault 14:Inv Short R

R phase inverter output is short 
circuited

Contact service personnel.

Fault 16:Inv Short T

T phase inverter output is short 
circuited

Contact service personnel.

Fault 19:Inv Short TR

T-R inverter output is short circuited

Contact service personnel.

Fault 1A:Nega Power R

R phase inverter output negative 
power is beyond the range.

Contact service personnel.

Fault 1C:Nega Power T

T phase inverter Output Negative 
Power is beyond the range.

Contact service personnel.

Fault 21:Inv STS Open

Inverter relay or STS is open.

Contact service personnel.

Fault 22:Inv STS Short

Inverter relay or STS is short 
circuited.

Contact service personnel.

— 

7 .3  Trouble shooting table

Summary of Contents for PowerValue RT G2

Page 1: ... Copyright 2022 ABB All rights reserved PowerValue RT G2 5 10 KVA UL USER MANUAL UPS PowerValue RT G2 5 10 KVA UL ...

Page 2: ...his symbol in conjunction with the signal word WARNING indicates a potentially dangerous situation Failure to observe may cause injury death or equipment damage This symbol in conjunction with the signal word NOTE indicates operator tips or particularly useful or important information for the use of the product This symbol and wording does not indicate a dangerous situation This symbol indicates t...

Page 3: ...of EBM 12 4 1 4 Storage of UPS 12 4 2 Site planning and positioning 13 4 2 1 Planning before the installation 13 4 3 Installation 14 4 3 1 Installation 14 4 3 2 Rack mount installation 14 4 3 3 Tower Installation 15 4 4 Electrical installation 16 4 4 1 Wiring Terminal Blocks 16 4 4 2 AC source connection 16 4 4 3 DC source connection 16 4 4 4 Recommended cable sections and fuse ratings 16 5 Operat...

Page 4: ...y Contact Port 39 6 4 1 Dry IN 39 6 4 2 Dry OUT 39 6 5 Network management card optional 39 6 5 1 Installing a serial network management card optional 39 6 5 2 Monitoring software 39 7 Troubleshooting 40 7 1 Warning status 40 7 2 Fault mode 40 7 3 Trouble shooting table 41 8 Cyber Security Legal Disclaimer 45 9 UPS Technical Specification 46 ...

Page 5: ...Y SCREWS FROM THE UPS SYSTEM OR FROM THE BATTERY CABINET DANGER OF ELECTRICAL SHOCK DANGER HIGH FAULT CURRENTS LEAKAGE CURRENTS BEFORE CONNECTING THE MAINS ENSURE THAT THE UPS IS EARTHED DANGER DISPLAY A WARNING LABEL ON ALL PRIMARY POWER ISOLATORS INSTALLED AWAY FROM THE UPS AREA TO WARN ELECTRICAL MAINTENANCE PERSONNEL THAT THE CIRCUIT FEEDS A UPS MAKE SURE THAT WARNING LABEL CONTAINS THE FOLLOW...

Page 6: ...UPS AND ALL CONNECTED LOADS NOTE PRESS THE OFF BUTTON TO FULLY DISCONNECT THE UPS ENSURE THE UPS IS ON BYPASS OR ON STANDBY MODE BEFORE DISCONNECTING IT FROM THE MAINS NOTE TO REDUCE THE RISK OF FIRE CONNECT THE UPS TO A CIRCUIT PROVIDED WITH BRANCH CIRCUIT OVERCURRENT PROTECTION WITH AN AMPERE RATING IN ACCORDANCE WITH THE IEC EN 60934 STANDARD OR YOUR LOCAL ELECTRICAL CODE SEE TECHNICAL SPECIFIC...

Page 7: ...N A FIRE THE BATTERIES MAY EXPLODE WARNING DO NOT OPEN OR MUTILATE BATTERIES RELEASED ELECTROLYTE IS HARMFUL TO THE SKIN AND EYES IT MAY BE TOXIC DANGER COMPONENTS INSIDE THE UPS ARE CONNECTED TO THE BATTERY EVEN WHEN THE UPS IS DISCONNECTED FROM THE MAINS POWER SUPPLY DANGER DISCONNECT THE BATTERIES BEFORE CARRYING OUT ANY KIND OF SERVICE AND OR MAINTENANCE VERIFY THAT NO CURRENT IS PRESENT AND N...

Page 8: ... ANY POTENTIAL NEGATIVE EFFECTS ON HUMAN HEALTH AND THE ENVIRONMENT WHICH COULD OTHERWISE ARISE FROM INAPPROPRIATE WASTE HANDLING 2 1 2 For disposal in countries outside of the European Union THE CROSSED OUT WHEELED BIN SYMBOL IS ONLY VALID IN THE EUROPEAN UNION EU AND MEANS THAT USED ELECTRICAL AND ELECTRONIC EQUIPMENT WEEE SHOULD NOT BE MIXED WITH GENERAL HOUSEHOLD WASTE IF YOU WISH TO DISCARD T...

Page 9: ...S rear panel 3 1 1 UPS front panel Figure 3 1 1 1 shows the front panel of the UPS B Y P A S S L IN E B A T T E R Y A L A R M O F F E S C U P D O W N N O E N T E R No Item 1 Fan 2 Battery Start Button 3 LCD display 4 Function Keys 5 LED indicators 3 1 1 1 UPS front panel 3 1 1 1 ...

Page 10: ...Dry contact terminal 4 Parallel port 5 USB communication port 6 RS 232 communication port 7 SNMP intelligent slot 8 EPO connector 9 External battery connection 10 Input circuit breaker 11 Current sharing port 12 EMBS communication port DIAGRAM 1 5KRT 6KRT 8KRT 10KRT REAR PANEL 3 1 2 1 UPS rear panel 3 1 2 1 ...

Page 11: ...OR 120V BATTERY CONNECTOR 63A 440V DC BREAKER No Item 1 EBM Breaker 2 Downstream EBM connector output 3 Upstream EBM connector input 3 2 BAT rear panel 3 GENER AL CHAR ACTERISTICS 3 2 1 BAT rear panel 3 2 1 1 BAT rear panel 3 2 1 1 ...

Page 12: ...hing 4 x Standfoot 4 x Standfoot extension 2 x Mounting ear 32 x Screw nut 1 x Slide Left and Right Examine the UPS for any signs of damage and ensure that the received UPS corresponds to the material indicated in the delivery note Notify your carrier or supplier immediately in case of any damage 4 1 3 Operation of EBM The UPS system contains no user serviceable parts If the battery service life 3...

Page 13: ...re that the surface is solid and flat 4 2 Site planning and positioning WARNING MAKE SURE THE MAINS SUPPLY AND THE TOTAL LOAD DEMAND ARE WITHIN UPS SPECIFICATIONS 4 INSTALL ATION CLEARANCES 5 kVA 6 kVA 8 kVA 10 kVA MINIMUM CLEARANCES FOR SINGLE UPS A 25cm 10inch 25cm 10inch 25cm 10inch 25cm 10inch B 0 cm 0 cm 0 cm 0 cm C 25cm 10inch 25cm 10inch 25cm 10inch 25cm 10inch D 0 cm 0 cm 0 cm 0 cm MINIMUM...

Page 14: ...ed in a standalone configuration WARNING WATER CONDENSATION MAY OCCUR IF THE UPS IS UNPACKED IN A VERY LOW TEMPER ATURE TO AVOID HAZARDS AND RISK OF ELECTRIC SHOCK WAIT UNTIL THE UPS IS FULLY DRY BOTH INSIDE AND OUTSIDE BEFORE INSTALLING USING THE UPS WARNING HANDLE THE UPS CAREFULLY TO AVOID INJURY FROM FALLING OBJECTS REFER TO THE TECHNICAL DATA SHEET FOR UPS WEIGHTS 4 3 2 Rack mount installatio...

Page 15: ...he two stands approximately 35cm 1 38inch apart in step 2 Then put UPS module in the stands as shown in step 3 step 1 step 1 step 3 step 3 step 2 step 2 4 3 3 Tower Installation The UPS module is shipped with two sets of feet and 2 short extensions that can be used to tower install the UPS module in 3U Battery pack is shipped with 4 long extensions that can be used to install UPS module and one ba...

Page 16: ...g 1C Then the UPS will transfer to battery mode if battery pack is connected or transfer to standby mode and no output if no battery pack is connected 4 4 3 DC source connection Connect the UPS to the 120V battery module using a dedicated cable Ensure that the ports on the back of the UPS and the battery pack are properly connected Press the battery start button and the machine will enter Standby ...

Page 17: ...the setting DOWN Button Select the next item in the menu Or press this button to jump to next page in the screen Or press this button to decrease the number in the setting UP DOWN Button To allow LCD display to rotate 90 automatically press these two buttons at the same time This operation is used to configure the UPS in rack or tower display 5 OPER ATION 5 Operation The user friendly control pane...

Page 18: ...ble lists are the buzzer status meanings 5 1 4 Table Audible alarm When powering on the LCD shows the UPS status The UPS will also return to this default screen when no buttons have been pressed for 15 minutes For more information on how to use the LCD see Chapter 5 3 and 5 4 The status screen shows the following information Status summary including operating mode and load information and Input an...

Page 19: ... enter Shutdown Mode several seconds after cold start without any operation This mode will last for 5 seconds before all the display and fans are turned off Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 Power On Mode M IP1 120 6V 49 9Hz IP2 120 6V 49 9Hz OP1 0 0V 0 0Hz OP2 0 0V 0 0Hz Bat 97 8V 97 0V Load 0 0 Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 Standby Mode M IP1 120 6V 49 9Hz IP2 120 6V ...

Page 20: ...t page of Turn On Move the arrow to Yes by up or down button then press ON ENTER the UPS will be starting up with beeping once You could also enter the control menu to select the instruction Turn On to startup the UPS Please refer to the section of LCD operation 5 About 27 seconds later the UPS will enter into Battery mode Battery mode will be displayed on LCD In Battery mode it will shutdown auto...

Page 21: ...THOUGH THE UPS IS TURNED OFF IF INPUT OR BYPASS VOLTAGE IS NORMAL THE INTERNAL POWER SUPPLY WILL BE STILL WORKING AND IF BYPASS STATUS HAS BEEN SET TO ENABLE THE OUTPUT VOLTAGE OF THE UPS WILL BE STILL EXIST 2 Disconnect the breakers UPS will power off immediately When UPS is shutdown all the display and fans will be turned off 5 OPER ATION Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 Line Mode M...

Page 22: ...nd for redundancy For single UPS input breaker F2 1 F2 2 F2 3 F2 4 Please choose the same ratings of according Input output fuses in Table 2 For the main input breaker F1 and main output breaker F4 pls select the ratings based on the quantity of parallel units N N 2 3 4 the rating calculation formula is F1 F4 F2 1 N 5 4 1 1 Parallel system installation 5 4 1 2 Parallel system Wiring diagram 5 4 1 ...

Page 23: ...M D O W N N O E N T E R 8 Remove the cover plate on the UPS parallel port and connect it one by one with parallel cable figure 5 4 2 2 and current share cable figure 5 4 2 3 for each UPS and make sure the cable is reliably connected Figure 5 4 2 4 Current share cable and parallel cable instruction as below 9 Repeat step 3 8 After these operations the system will work normally in parallel mode Figu...

Page 24: ...static switch from BPS to UPS press the button to turn on the UPS and the UPS will be turned on in online mode NOTE BEFORE PARALLEL OPERATION PLEASE MAKE SURE ALL THE CONNECTIONS ARE CORRECTLY NOTE THE MAXIMUM PARALLEL QUANTITY IS 4 NOTE BE SURE THE LOAD IS LESS THAN THE MAXIMUM CAPACITY OF WHOLE UPS SYSTEM OTHERWISE THE UPS WILL OVERLOAD FAULT NOTE PARALLEL OPERATION IS CONSISTENT WITH STAND ALON...

Page 25: ...d as diagram below Press button Enter Press button Esc Press button Enter Press button Esc Press button Enter Press button Esc Press button Enter Press button Esc Press button Enter Press button Esc Press either button UP or DOWN Press button Esc Press button Enter Press button Esc 5 OPER ATION ...

Page 26: ... _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 Turn On Cancel Test Turn To Bypass SR On Charger On Control Main screen Home page Main menu Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 Main Menu Control Bat Test Turn off Turn on Cancel Test Turn To Bypass YES or NO SR off SR On Charger off Charger On Icon Turn On will be displayed if UPS is not turned on Turn Off will be displayed if UPS is turned on Bat ...

Page 27: ...est the battery performance Except UPS is in Battery Test mode Battery Test selection will be displayed under all operation modes Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 Turn On Cancel Test Turn To Bypass SR On Charger On Control Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 Turn Off Yes No Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 Turn On Bat Test Turn To Bypass SR On Charger On Control...

Page 28: ...t types to select Refer to below table b On Battery Test mode it will display Cancel Test in control menu When Cancel Test is selected the screen will change back to UPS current mode 3 Turn to Bypass If it is selected and confirmed the UPS will transfer from Line mode to Bypass mode Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 Turn On Cancel Test Turn To Bypass SR On Charger On Control Y Yi i_ _L...

Page 29: ...ll charging the battery Table Setting range for Shutdown Restore Time Setting Item Sub Item Explanation SR On SR Off Shutdown Time Set system shutdown time 0 2 99min 0 2 min Default Restore Time Set system restore time 0 9999min 1 min Default Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 Turn On Cancel Test Turn To Bypass SR On Charger On Control Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 Turn ...

Page 30: ...c a l I n p u t O u t p u t B y p a s s L o a d B a t L o a d S o u t 1 6 0 0 0 V A S o u t 2 6 0 0 0 V A P o u t 1 6 0 0 0 W P o u t 2 6 0 0 0 W Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 O u t p u t C u r r 1 0 0A C u r r 2 0 0A Yi _Li u 2022 01 21 M e a s u r e m e n t L o c a l S y s t e m M a s t e r S l a v e 1 S l a v e 2 S l a v e 3 S l a v e 4 Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 2...

Page 31: ...able Bypass disabled When selected automatic bypass is acceptable but manual bypass is not available Manual bypass means users manually operate UPS to Bypass mode for example in AC mode turning off the UPS to Bypass mode Then the UPS will go to bypass mode but without output if it is turned off in AC mode The default setting is Enable NOTE The following items are only available in bypass mode 2 Hi...

Page 32: ...t voltage with 120Vac 127 Presenting the rated output voltage with 127Vac The default value is 120Vac 2 Freq 50Hz The output frequency is setting for 50Hz 60Hz The output frequency is setting for 60Hz NOTE CVCF should be enabled first to modify this item If CVCF is disabled output frequency will be decided according to the latest normal utility frequency If it is within 46Hz and 54Hz the output fr...

Page 33: ...setting is Disable 6 Bypass Mute available or effective on all mode Enable It is to mute the buzzer when UPS is in bypass mode Disable It is to enable the buzzer when UPS is in bypass mode The default setting is Disable 7 Redundancy available or effective on all mode It is to set the quantity of redundant UPS module The setting range is 0 9 The setting quantity must be less than the total number o...

Page 34: ...is 30 days 8 BatNum The number of batteries in the system is 20 9 Chg Curr Set maximum charge current The setting range is from 0 8A x N N represents the parallel unit number The default value is 2A If parallel unit number is 4 the maximum setting value can be 32A 10 Bat Groups Set the number of battery group ranging from 1 to 10 The default value is 1 group 11 Bat Cap Set the battery capacity suc...

Page 35: ... e m B y p a s s S t a t u s O p e n E n a b l e H i g h L o s s V 1 2 6 V L o w L o s s V 1 1 4 V H i g h L o s s F 5 2 H z L o w L o s s F 4 8 H z B a t D i s C h g P r o t e c t E n a b l e B a c k T i m e 9 9 0 M i n u t e C o l d S t a r t E n a b l e Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 S y s t e m T i m e T e m p S y s t e m T i m e 2 0 2 0 1 2 1 5 1 1 1 0 2 6 T u s e d a y T e m p...

Page 36: ...button to choose Yes to clear all history events or No to cancel the reset action Yi _Li u 2022 01 21 Main Menu Events Events Events History vents Current Events Reset Events Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 E v e n t s C u r r e n t E v e n t s H i s t o r y E v e n t s R e s e t E v e n t s Y Yi i_ _L Li iu u 2 20 02 22 2 0 01 1 2 21 1 E v e n t s C u r r e n t E v e n t s H i s t o...

Page 37: ...tiate shutdown of the equipment connected to the UPS NOTE CABLES LENGTHS SHALL NOT EXCEED 10 M KEEP ROUTING OF COMMUNICATION CABLES SEPARATED FROM MAINS SUPPLY AC AND DC CABLES 6 Communication The UPS has an RS 232 port for UPS monitoring control and firmware updates To establish communication between the UPS and a computer connect one end of the serial communication cable to the RS 232 port on th...

Page 38: ...on the UPS Connect the other end of the cable to the USB port on a computer 6 3 1 EPO The EPO connector can be used to block the output of the UPS in case of an emergency The EPO connector is Normally Closed NC by a jumper in the rear panel If the jumper is removed the UPS output will not supply power to the load until the EPO status is changed 6 2 USB port 6 3 Emergency power off 6 3 1 6 3 1 EPO ...

Page 39: ...remote and safe shutdown for multi client systems in case of absence of power at the UPS output Instructions on how to install the software are provided with the network management cards For more information contact your local supplier The PowerValue 11 RT G2 5 10 kVA UL is equipped with an intelligent slot for optional cards for remote management of the UPS through the Internet Intranet Either of...

Page 40: ... buzzer beeps continuously it means that there is a fatal error about UPS Users can get the fault code from LCD panel Please refer to the trouble shooting table to check what problems probably happen 2 Don t try to turn on the UPS again before the problem is clear If the problems can t be fixed please contact the distributor or service people immediately 3 For emergency case please cut off the con...

Page 41: ...perature is over specification Or contact service personnel Fault 08 Batt SCR Short Battery SCR is short circuited Contact service personnel Fault 11 Inv Start Fail Inverter voltage cannot reach desired voltage within specified time Turn off UPS and then restart it If it fails again contact service personnel Fault 12 Inv Volt High Inverter voltage is too high Contact service personnel Fault 13 Inv...

Page 42: ...nnel Fault 42 Over load Heavy overload causes UPS fault Reduce some load Fault 43 Charger Fail Battery polarity is connected reversely or charger voltage is abnormal Contact service personnel Fault 44 Model Fault UPS model is not able to identify Contact service personnel Fault 45 Mcu Comm Fail As stated Contact service personnel Fault 46 CT Satiation Load current sensor is abnormal Contact servic...

Page 43: ...nel Warning 0E IICEepromFail EEPROM operation error Contact service personnel Warning 11 BypassIpNLoss Neutral loss Check if the Neutral connection is well and contact service personnel Warning 12 BpsPhaseError Bypass phase error Check if the Bypass phase sequence is correct and contact service personnel Warning 13 BpsVoltError Bypass voltage error Check the wiring or contact service personnel War...

Page 44: ...ct service personnel Warning 1B InvCurUnbal As stated Contact service personnel Warning 1C BpsUnstable UPS switches between bypass mode and standby mode five times in 30 minutes due to abnormal utility Contact service personnel Warning 1D RedundancyFail As stated Check if redundancy setting is correct or not Then contact service personnel Warning Battery Age Alert Battery life is expired Check if ...

Page 45: ...interface against any kind of security breaches unauthorized access interference intrusion leakage and or theft of data or information ABB Ltd and its affiliates are not liable for damages and or losses related to such security breaches any unauthorized access interference intrusion leakage and or theft of data or information Although ABB provides functionality testing on the products and updates ...

Page 46: ...ty Yes Yes Yes Yes ENVIRONMENTAL Storage temperature range 15 C 60 C 5 F 140 F Operative temperature range 0 C 40 C 32 F 104 F Storage models with batteries 0 C 35 C 32 F 104 F Relative humidity 95 non condensing Max altitude without de rating 1000m without de rating up to 4000m 1 de rating every 100m ADDITIONAL AND USUAL INFORMATION Input connection 4 wires 2 phase N PE Output connection 4 wires ...

Page 47: ...m 56 Hz 64 Hz 60 Hz system 46 Hz 54 Hz 50 Hz system 56 Hz 64 Hz 60 Hz system 46 Hz 54 Hz 50 Hz system 56 Hz 64 Hz 60 Hz system Input phase L1 to L2 120 10 180 10 240 10 Current r m s rated with battery charged and input 120 208V 20 8 25 33 3 41 7 Current r m s maximum with charging batt and input 120 208V 21 8A 26A 34 3A 42 7A Total harmonic distortion THDi 4 100 R Load 4 100 R Load 4 100 R Load 4...

Page 48: ...A 42 A Overload on inverter 200ms 150 load 10s 130 150 load 5min 110 130 load 30min 100 110 load Line Mode 200ms 150 load 10s 130 150 load 30s 110 130 load 3min 100 110 load Battery Mode Fault clearing capability normal mode and battery mode 100ms default 1 5 x In 1 5 x In 1 5 x In 1 5 x In Crest factor Load supported 3 1 3 1 3 1 3 1 Load power factor rated 1 0 1 0 1 0 0 9 Displacement permissible...

Page 49: ...ent 1 6 VDC cell 100 Loadl Load dependent 1 6 VDC cell 100 Load Load dependent 1 6 VDC cell 100 Load Load dependent 1 6 VDC cell 100 Load Temperature compensation No No No No Battery test Automatic and periodic battery test selectable Automatic and periodic battery test selectable Automatic and periodic battery test selectable Automatic and periodic battery test selectable USER INTERFACE COMMUNICA...

Page 50: ...PowerValue RT G2 6 10kVA www abb com ups ups sales ch abb com Copyright 2022 ABB All rights reserved Specifications subject to change without notice ...

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