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Incoming Calls

BusinessPhone – Dialog 4220 Lite / Dialog 3210

Incoming Calls

A ringing signal and a flashing lamp indicate an incoming internal or

external call.

Answer calls

Lift the handset.

On another extension

You can answer a call to another extension from any phone in your

office.

u z

Lift the handset and call the ringing extension.

You receive busy tone.

Press.

Allow calls on Line 2

Note:

Dialog 4220 Lite only.

If you also want to receive calls while speaking you first need to

program Free On 2nd Access on a programmable key.

Press to activate / deactivate Free On 2nd Access
(pre-programmed).

When Free On 2nd Access is active the lamp lights and you can

receive calls while speaking.

Free On 2nd

Access

Summary of Contents for dialog 3210

Page 1: ... it in the text flow Select Graphics Properties and make the following settings Width 15 4 cm Important Height 11 2 cm May be smaller Top 5 3 cm Important Left 0 3 cm Important This text should then be hidden Dialog 4220 Lite Dialog 3210 BusinessPhone Communication Platform User Guide ...

Page 3: ...page Welcome 4 Description 6 Incoming Calls 14 Outgoing Calls 17 During Calls 27 Call Forwarding 36 Absence Information 42 Messages 49 Security 62 Group Features 65 Other Useful Features 71 Accessories 80 Useful Hints 83 Installation 84 Glossary 92 Index 95 Quick Reference Guide 99 ...

Page 4: ...earlier versions of the system and or might be protected by a hardware dongle that has to be bought separately The User Guide describes the facilities of the BusinessPhone Communication Platform and the Dialog 4220 Lite Dialog 3210 with a default programming There may be some differences in the way your phone is programmed Please consult your system administrator if you need further information Th...

Page 5: ...not be liable for any damages arising from use of an illegal modified or altered publication Aastra is a registered trademark of Aastra Technologies Limited All other trademarks mentioned herein are the property of their repsective owners Warranty AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR...

Page 6: ...Description BusinessPhone Dialog 4220 Lite Dialog 3210 6 Description Dialog 4220 Lite 1 4 5 6 7 8 2 3 9 10 11 12 13 ...

Page 7: ...for in and outgoing calls b Save or redial an external number See section Outgoing Calls on page 17 6 Message Info a To send and receive messages See section Messages on page 49 b To enter information See section Absence Information on page 42 7 Programmable keys Storing numbers and program functions 8 Mute To switch the microphone on or off See sections During Calls on page 27 and Silent ringing ...

Page 8: ...Description BusinessPhone Dialog 4220 Lite Dialog 3210 8 Dialog 3210 Basic 1 2 3 4 5 6 7 8 9 10 11 ...

Page 9: ...tem administrator See section Accessories on page 80 3 Programmable keys Storing numbers and program functions 4 Inquiry To make an inquiry to an internal or external party See section During Calls on page 27 5 Line Line key for in and outgoing calls 6 Volume control 7 Mute To switch the microphone on or off See section During Calls on page 27 8 Loudspeaker on off To switch the loudspeaker on or o...

Page 10: ...l only find illustrations of the Dialog 4220 keys If you are using the Dialog 3210 Basic please refer to the table below to find out the appropriate key combination Lamp indications The key lamps on your telephone indicate with different signals the traffic state of the ongoing call or function Key Dialog 4220 Dialog 3210 Clear í X Headset not available Headset h Loudspeaker Â s Mute É m Programma...

Page 11: ...iption Ô Extinguished lamp The function is not active ÕÔ Steady light The function is active ÖÔ Slowly flashing lamp The line or function is put on hold ÖÔ Rapidly flashing lamp An incoming call or message waiting ÕÔ Light with short breaks Ongoing call ...

Page 12: ...ne Ringing signal to called party repeated after 4 s Special ringing tone Ringing signal to Line 2 repeated after 4 s Busy tone Called party is busy Number unobtainable tone Called number not accessible or vacant Call Waiting tone Blocking tone Call cannot be executed due to congestion or called party blocked Verification tone Verification that ordered function is accessed Intrusion tone Sent to a...

Page 13: ...s Ringing signals are emitted from the phone Note The tones and ringing signals in this guide refer to the standard system but may vary between countries Internal ringing signal repeated after 4 s External ringing signal repeated after 4 s Automatic Callback signal ...

Page 14: ...on from any phone in your office u z Lift the handset and call the ringing extension You receive busy tone 6 Press Allow calls on Line 2 Note Dialog 4220 Lite only If you also want to receive calls while speaking you first need to program Free On 2nd Access on a programmable key Ô Press to activate deactivate Free On 2nd Access pre programmed When Free On 2nd Access is active the lamp lights and y...

Page 15: ... to the first caller í Press if you want to terminate the ongoing call A second call is waiting A muted ringing signal will inform you during a conversation that a second call is waiting on your phone To answer the second call í Press to finish the ongoing call The new call will be signalled on your phone Line ÖÔ Press to receive the new call Silent ringing Note Dialog 4220 Lite only This function...

Page 16: ...its maximum Previously saved number is erased Dialog 4220 Lite Save number Before you quit the call 2nd Ô Press Save Redial Ô Press to save the dialled number Redial number 2nd Ô Press Save Redial Ô Press to redial the saved number Dialog 3210 Save number Before you quit the call Save Redial g Press to save the dialled number pre programmed Redial number Save Redial g Press to redial the saved num...

Page 17: ...ernal and external calls u Lift the handset and dial either z An extension number to make an internal call Or 0 z The digit s for external call access and the external number Note Which digit to press for external call access depends on the configuration of the system d or í To end the call Note You can make your calls faster using Common Abbreviated Numbers and by programming your own Abbreviated...

Page 18: ...ee also section Automatic Redial on page 20 u Lift the handset Press to redial the last dialled external number Save external number When you make an external call you can save the number in order to redial it easily Previously saved number is erased Dialog 4220 Lite Save number Before you quit the call 2nd Ô Press Save Redial Ô Press to save the dialled number Redial number 2nd Ô Press Save Redia...

Page 19: ...ck You call an extension and receive busy tone or get no answer 5 Press Verification tone Note The number for Automatic Callback may differ from country to country d or í Replace the handset or press to finish the procedure You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call You have to answer within eight seconds otherwise the Callback...

Page 20: ...d is lit when the request is stored and activated Verification tone d or í Replace the handset or press to finish the procedure You are called back if the called number finishes the ongoing call or the next time the extension finishes a new call u Lift the handset when you are called back Notes It is not possible to do a new request on a key holding an already activated request until the existing ...

Page 21: ...ystem programming the Automatic Redial request could be cancelled automatically Pause It is possible to pause all of your successfully activated requests by programming a separate pause key Ô Press to pause pre programmed The requests are paused and the key lamps of the Automatic Redial keys are flashing slowly ÕÔ Press to resume Automatic Redial pre programmed Pause Auto Redial Pause Auto Redial ...

Page 22: ...ne again the desired extension does not allow Camp on The number for Camp on may differ from country to country Intrusion You can intrude on an ongoing call on a busy extension if this function is allowed 8 Press to intrude Intrusion tone is heard and a three party call is established When the called extension replaces the handset and you keep off hook the called extension will be recalled automat...

Page 23: ... a few keys Frequently used external numbers are stored as Common Abbreviated Numbers in the exchange On the Dialog 4220 Lite up to 14 Individual Abbreviated Numbers your personal most frequently used external numbers can be stored and used Option 1 2 On the Dialog 3210 you can use the number keys of the keypad for storing up to 10 Abbreviated Numbers Option 2 only Option 1 Via a programmable key ...

Page 24: ...he handset z Dial the Common Abbreviated Number Please refer to your telephone directory Individual Abbreviated Numbers via a programmable key Note Dialog 4220 Lite only You can program and activate your most frequently used external numbers on the 2nd layer of a programmable key This procedure can also be used if you want to program a function that is activated deactivated via a dial code 2nd Ô P...

Page 25: ...og 3210 Outgoing Calls Individual Abbreviated Numbers via the keypad You can program and activate your most frequently used external numbers via the keypad u Lift the handset z Press and dial the Abbreviated Number A number between 0 and 9 ...

Page 26: ...rogram and activate directory numbers extensions and Common Abbreviated Numbers on the programmable keys If you have programmed a number on a programmable key you just have to press this key to call the desired person u Lift the handset Michael P Ô Press to make a call pre programmed ...

Page 27: ...different ways You can monitor calls mute the microphones make an inquiry transfer the call create a conference or put the call on hold to perform other tasks Group Listening Note Dialog 4220 Lite only You have an ongoing conversation via the handset Â Press to switch the loudspeaker on or off When the lamp lights the loudspeaker monitors the call ...

Page 28: ...the loudspeaker monitors the call Note When the loudspeaker is on the microphone is automatically switched off in the handset From monitoring to handset s Press to switch the loudspeaker off Continue your conversation via the handset Mute You have an ongoing conversation É Press to switch the microphone on or off When the lamp lights the caller will not be able to hear the conversation in your roo...

Page 29: ...calls create a Conference and end one of the calls í Press to end the Inquiry call The second call is disconnected Line 1 ÖÔ Press to retake the first call You are now connected to the first party Dialog 3210 Inquiry g Press The first call is put on hold the lamp flashes slowly z Call the third party When the third party answers you can switch between the calls create a conference and end one of t...

Page 30: ...want to refer back to the call that is put on hold on Line 1 The lamp of the call put on hold flashes Line 1 ÖÔ Press to put the second call on hold First call is connected ÖÔ Press to put the first call on hold Second call is connected í Press to end the ongoing call Dialog 3210 Line g Press to put the second call on hold First call is connected Inquiry g Press to put the first call on hold Secon...

Page 31: ...3 Transfer Ô Press Or d Replace the handset The call is transferred External calls might only be transferred with the Transfer key if this state of connection is allowed by the System programming Dialog 3210 Inquiry g Press z Call the third party You can transfer the call before answer or wait for answer Note Make sure that you are connected to the desired party Please read the notes and warnings ...

Page 32: ...llback You are called back if you have transferred an external call and the other extension has not answered the call within a certain time Your telephone will ring again Call Waiting If you hear the Call Waiting tone during an ongoing conversation another person is trying to contact you To terminate the ongoing call and answer the waiting call d Replace the handset to finish the ongoing call The ...

Page 33: ...rty 2nd Ô Press Conference Ô Press to establish a three party Conference Now you have established a three party conference To indicate the Conference all Conference members will hear a periodical Conference tone Repeat the procedure to include other persons into the Conference In this way you can include up to six parties in a conversation How many of them can be external callers depends on the pr...

Page 34: ... tone Repeat the procedure to include other persons into the Conference In this way you can include up to six parties in a conversation How many of them can be external callers depends on the programming of the system Individual Hold You have an ongoing conversation i e the Line key is lit Now you want to put the ongoing call on hold for a short while Line ÕÔ Press the Line key The lamp flashes sl...

Page 35: ...re programmed The Line key lamp flashes slowly The call can be picked up on any extension within one minute or if not it will recall on the holding extension Line ÖÔ Press to pick up on own extension Or Pick up on another extension z Call the extension that put the call on hold 6 Press ...

Page 36: ...so able to record your Personal Greeting see section Personal Greeting on page 51 Note You can still make calls as usual Diversion when there is no answer If you are not available to answer incoming calls internal or external your system administrator can program your extension to automatically divert calls to a programmed diversion address default time 15 seconds Diversion when caller receives bu...

Page 37: ...rsion 2nd Ô Press Diversion Ô Press to activate diversion All calls to your extension are directed to a pre programmed address Cancel diversion 2nd Ô Press Diversion ÕÔ Press to cancel diversion Dialog 3210 Activate Fixed Diversion 21 Dial to activate diversion X Press All calls to your extension are directed to a pre programmed address Cancel diversion 21 Dial to deactivate Fixed Diversion X Pres...

Page 38: ...m and activate Internal Diversion Divert your calls to an internal position Â 2nd Ô Press Diversion Ô z Press and dial the new directory number Any directory number 2nd Ô Press Diversion ÕÔ Press Verification tone The Diversion lamp lights and remains lit The display shows the actual Follow me state í Press to finish the procedure You can make outgoing calls as usual A special dial tone reminds yo...

Page 39: ...he new diversion address Press to activate the Individual Diversion Verification tone X Press to finish the procedure You can make outgoing calls as usual A special dial tone reminds you that Call Forwarding is active Note An Individual Internal Diversion cannot be activated if an Individual External Diversion is already activated Cancel Internal Diversion 21 Dial X Press ...

Page 40: ...ion to check if the External Diversion has been set up correctly This way you can make sure that the number has been programmed properly and that your calls will not be diverted to another person by mistake Individual External Diversion can also be used via the DISA function see section Other Useful Features on page 71 Cancel External Diversion 22 Dial í Press Note The programmed diversion address...

Page 41: ...tive on your telephone Activate Follow me Note This procedure has to be executed from the telephone the calls are diverted to 21 Dial z Dial your number and press z Dial the new number and press Special dial tone í Press to finish the procedure Cancel Follow me Follow me and Individual Diversion can also be cancelled from the answering position 21 Dial z Dial your number Press Dial tone í Press to...

Page 42: ...ers will be routed to the operator who also has access to your absence info Note When you have activated a diversion with a Personal Greeting callers will receive this greeting even if you have activated the Absence Information see section Personal Greeting on page 51 You can inform your callers with 1 Pre defined texts Enter the reason for your absence and the date and time of your return 2 Voice...

Page 43: ...ss to finish the procedure The programmed absence info will be shown in the display Internal callers receive the information on the display or as spoken information to callers without display phone External callers will be routed to the operator who also has access to your absence info Pre defined texts example Vacation back June 27 2nd Ô Press Info Ô Press 5 Enter code 0627 Enter month and day Pr...

Page 44: ...isten to your recording 9 Press and speak to re record Press to activate í Press to finish the procedure Internal callers will hear the information via the handset or the loudspeaker External callers will be routed to the operator who also has access to your absent info Note You can dial your own extension number if you want to check your information ...

Page 45: ...Press 0 Press to erase info Save information 2nd Ô Press Info Ô Press to deactivate and save for later use Information is passive í Press to finish the procedure Use saved information When the information is switched off 2nd Ô Press Info Ô Press to activate saved info The Message Info lamp lights Information is active í Press to finish the procedure ...

Page 46: ... procedure Internal callers receive the information on the display or as spoken information to callers without display phone External callers will be routed to the operator who also has access to your absence info Pre defined texts example Vacation back June 27 23 Press 5 Enter code 0627 Enter month and day Press Information active Code Completing Info Time of return 1 hour 00 23 minute 00 59 Date...

Page 47: ...and listen to your recording 9 Press and speak to re record Press to activate X Press to finish the procedure Internal callers will hear the information via the handset or the loudspeaker External callers will be routed to the operator who also has access to your absent info Note You can dial your own extension number if you want to check your information ...

Page 48: ...rase 23 Press to erase info X Press to finish the procedure Save 23 Press to deactivate and save for later use Information is passive X Press to finish the procedure Use saved information When the information is switched off 23 Press to activate saved info Information is active X Press to finish the procedure ...

Page 49: ...ter the Message system only possible from your own extension you might be requested to change your Password if it is default 0000 Note Some systems are programmed to allow the Default Password Follow the voice announcements You are requested to enter a new Password confirm and save it If you use the Default Password you are requested to try again í Press to finish the procedure Or Continue with an...

Page 50: ...vert your extension to the Mailbox system Â 2nd Ô Press Diversion Ô Press z Dial the number to the Mailbox system Ask the system administrator for your defined Mailbox system number 2nd Ô Press Diversion ÕÔ Press í Press to finish the procedure When the diversion to your Mailbox is activated the Diversion lamp shows steady light Deactivate 2nd Ô Press Diversion ÕÔ Press ...

Page 51: ...ish the procedure Deactivate 21 Dial X Press to finish the procedure Personal Greeting Depending on the type of diversion you want to activate you can leave three different Personal Greetings to the caller You can activate a diversion when a caller receives busy tone when there is no answer or you can activate the Individual Diversion for all your calls u Lift the handset 59 Dial During the proced...

Page 52: ... When a new message is received the Message lamp flashes rapidly u Lift the handset Message ÖÔ Press to retrieve a message See section Check and store received messages on page 54 Retrieve messages externally To retrieve your messages from an external position z Dial your company s telephone number z Dial the number to the Mailbox system During the procedure you will be asked for your extension nu...

Page 53: ...lability and for more information You can be notified in two different ways depending on the programming of the system Notification with Mailbox access You acknowledge the notification via your Password has to differ from the default value 0000 See section Change Password on page 62 to select a new Password You have full access to the Mailbox system Notification without Mailbox access You get a sh...

Page 54: ...ore your received messages Received messages are divided into the following three categories New messages not heard Heard messages Stored messages Voice messages can also be forwarded to other Mailbox numbers Individual or Common see section Forward a Voice message on page 55 Note Messages are deleted from the system after a certain time The time depends upon the category of the message Please ask...

Page 55: ...ailbox number is the same as the extension number Message ÖÔ Press to view the Mailbox Note Depending on the configuration you might be asked for your Password before you can retrieve your messages See section Security on page 62 Follow the voice announcements You can forward new heard or stored Voice messages Note The forwarded message is a copy i e it can be deleted without deleting the original...

Page 56: ...a Common Mailbox can be used by more than one user Dialog 4220 Lite Activate Divert your extension to the Mailbox system Â 2nd Ô Press Diversion Ô Press z Dial the Common Mailbox number Please ask the system administrator for your defined Mailbox number 2nd Ô Press Diversion ÕÔ Press í Press to finish the procedure When the diversion to your Mailbox is activated the Diversion lamp shows steady lig...

Page 57: ...k the system administrator for your defined Mailbox number Press X Press to finish the procedure Deactivate 21 Dial X Press to finish the procedure Retrieve messages internally u Lift the handset Common Mailbox g Press the Common Mailbox key pre programmed During the procedure you will be asked for your extension number and your Password See section Security on page 62 ...

Page 58: ...ny s telephone number z Dial the Common Mailbox number During the procedure you will be asked for your extension number and your Password Note You cannot use the Default Password 0000 to retrieve messages externally If you want to check your messages from an external position you have to change your Password first see section Change Password on page 62 ...

Page 59: ...o an extension when you receive busy tone or get no answer Callback message To send a Call Me message Message Ô Press Press to send Voice message Message Ô Press 9 Press and speak a Voice message Press to play back and listen to your recording 9 Press and speak to re record Press to send ...

Page 60: ...sage is treated as a normal message How to retrieve Dictaphone messages see section Check and store received messages on page 54 Record message To start the recording 58 Dial and record your message The maximum recording time is 4 minutes and 15 seconds Select one of the following options Press to play back 9 Press and speak to re record Press to stop the recording and save the message ...

Page 61: ...ess the Recording key pre programmed While recording is active a steady light indicates that the conversation is being recorded You can start or stop the recording whenever you want The maximum recording time is 4 minutes and 15 seconds if you want to record for a longer period just repeat the procedure Warning Recording a conversation without prior notice to the other party may be illegal Forward...

Page 62: ...hen you are using the DISA function Note The first time you enter the Message system you might be requested to change your Password if it is default 0000 This procedure is performed directly in the Message system See section Messages on page 49 Change Password 72 Dial to select a new Password z Dial your present Password The Default Password is 0000 Press z Dial your new Password Press Verificatio...

Page 63: ...on u Lift the handset 72 Dial z Dial your Password Press Dial tone You can make one call from your extension Bypass another extension This makes it possible to make a call on another blocked extension by using your Password u Lift the handset 72 Dial z Dial your Password Press z Dial your extension number Press Dial tone You can make one call from the blocked extension ...

Page 64: ...210 64 Block extension 72 Dial to block your extension Verification tone í Press to finish the procedure Un block extension 72 Dial z Dial your Password Press to re open Verification tone Your extension is open for use í Press to finish the procedure ...

Page 65: ...n all phones For each external line a Function key has to be programmed Which means that you are able to monitor the state of traffic for every programmed external line e g free busy You can also establish an external call by pressing the External Line key Answer an external call To answer an external call just press the flashing key Depending on the programming of the system an incoming external ...

Page 66: ...pervision and handling calls for a group of extensions If a Supervision Attendance key is programmed on your telephone you are able to call the other group members or answer incoming calls for the group by pressing the key and monitor the activity of other extensions free busy called Traffic situation Michael ÕÔ Ongoing conversation lamp is on Michael Ô Free extension lamp is off Michael ÖÔ The ex...

Page 67: ...y dialling a special answering number Please ask your system administrator for the configured number u Lift the handset z Dial the Group Call pick up code Loudspeaker Paging You can page all extensions in a group and give a Voice message u Lift the handset Paging Ô Press pre programmed All extensions in a group are called Paging ÕÔ Press again and hold the key pre programmed Give the Voice message...

Page 68: ... been predefined as a Common Bell extension z Dial the Common Bell pick up code Please ask your system administrator for the Common Bell pick up code u Lift the handset You will immediately be connected to the calling party If two or more extensions simultaneously attempt to answer a call from the Common Bell extension only the first extension will pick it up The other extensions will receive the ...

Page 69: ...ht including Tandem configurations Incoming calls to the hunt group are directed to free extensions in the group The hunt order within the group can be changed to suit your needs If all members of the hunt group are busy an incoming call is being queued If no one answers this call before the programmed time the call is forwarded to the programmed answering position e g operator Note If all members...

Page 70: ... 28 Dial Press Answer calls Answer Group Hunting calls in the normal way Log out To log out from one hunt group 28 Dial z Dial the hunt group code Please ask your system administrator for the configured number Press To log out from all hunt groups 28 Dial Press ...

Page 71: ...One of the telephones is defined as the Primary and the other one as the Secondary This function enhances the communication for users that for example have a wired phone on their desk the primary telephone and need to be mobile within their company s building with their own portable the secondary telephone Basically the Tandem configuration works as follows To activate the Tandem configuration Sec...

Page 72: ... the secondary telephone For incoming calls The secondary telephone cannot be called and the primary telephone works as a normal stand alone telephone For outgoing calls Both telephones are treated as 2 separate extensions Transferring a call between members of a Tandem unit Inquiry Ô z Press and dial own directory number Transfer Ô Press pre programmed Or d Go on hook ...

Page 73: ...e and press 00 23 hour 00 59 minute Example 1430 Note If you receive busy tone your extension does not have the authority to set a reminder ì In case of a typing error press the Volume Down key to delete the latest entered digit í Press to finish programming When the reminder time is reached your phone rings with recall signal Cancel reminder 32 Dial to cancel all settings í Press to finish the pr...

Page 74: ... The Doorphone is used to monitor the admission to your company i e you can open the doorlock from your phone Answering Doorphone calls u Lift the handset You will be in speech connection with the calling party Opening of the doorlock After you have answered the Doorphone you can open the door making an inquiry to the door opener s directory number Inquiry Ô Press z Dial the door opener s director...

Page 75: ...all Night Switching If you want this feature please ask your system administrator This function is used for directing all incoming calls to one extension answering position e g when the office is closed Night Ô Press to activate or deactivate pre programmed When the lamp lights Night Switch is active When the lights extinguishes Night Switch is passive Intercom secretary ...

Page 76: ...o change it see section Change Password on page 62 You can also divert calls from your office extension to your external position see section Call Forwarding on page 36 During the procedure you will be prompted for your Password z Dial the public number of your company z followed by the DISA number Ask the system administrator for the defined DISA number Note If want to register the call on an Acc...

Page 77: ...ryone who is allowed to make external calls will receive an Account Number which has to be used each time he she wants to make an external call Verified Account Numbers contain up to 10 digits and can only be used before you make a call outgoing external calls Own Account Numbers contain up to 15 digits and can be used before or during the call outgoing external calls The Account Numbers can also ...

Page 78: ...lls are internal calls sent via an internal data network LAN or WAN and the transfer of data and voice is made on the same line If you are connected to an internal data network the IP connection is made automatically To minimize the traffic on the network the speech quality is decreased If the speech quality is not acceptable you can disconnect the IP call and switch to a non IP call alternative n...

Page 79: ...st Cost Routing u Lift the handset 0 z Dial the digit s for external call access and the external number The usual way of making an outgoing external call Calling Least Cost Routing If LCR has been installed in your system but your extension is not configured to use it automatically you also have the opportunity to get the cheapest connection by dialling the LCR code before you dial an external nu...

Page 80: ...phone to the exchange and to a pre defined extension A special circuit layout provides maximum functional security To a telephone fitted with an alarm interface unit you can connect devices such as bathroom alarms for hotel rooms emergency alarms for hospitals bank security alarms and supervision of machines Option unit Dialog 4220 Lite The Option unit DBY 420 02 is an optional accessory to be ins...

Page 81: ...utside your door Enhanced Headset functionality PC Sound Card Second handset Note For people with impaired hearing the Option unit offers the possibility to amplify the receiving volume in the handset and headset Extra handset Note Only available for the Dialog 3210 Useful for involving a second person in your conversation for talking or just listening Tape recorder When a recording of the telepho...

Page 82: ...t The following Headset functions are available Activate Deactivate the headset Headset g Press the Headset key to activate deactivate See section Dialog 3210 Basic on page 8 All calls can be handled via the headset Answer calls Line g Press the flashing Line key to answer X Press to terminate a Headset call Make calls z Dial the number X Press to terminate the call Headset to handset u Lift the h...

Page 83: ...ages in connecting to several external lines We would therefore like to draw your attention to the following Please do not transfer external calls to an external Mailbox to information systems or to external parties before they have answered Cancel your calls by pressing the Clear key If the external parties are not persons Mailbox automated information or attendant systems etc connections on exte...

Page 84: ...lation Dialog 4220 Lite Install cables You can put the cable to the handset in the notch underneath the telephone The cable to the exchange has to be plugged in LINE and the handset cable has to be plugged in HANDSET Change cables Use a screwdriver to unlock the stop ...

Page 85: ...85 BusinessPhone Dialog 4220 Lite Dialog 3210 Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand ...

Page 86: ... Dialog 4220 Lite Dialog 3210 86 Install pullout leaf 1 Remove the protective film from the guiding rails 2 Attach the guiding rails to the bottom of the phone observing the direction of the cut corner 3 Insert the pullout leaf ...

Page 87: ...hout using a special console Useful for instance in conference rooms or public areas 1 Use a screwdriver to remove the handset hook 2 Turn the hook upside down and insert 3 Use a screwdriver to remove the two plastic covers 4 Drill wall holes according to measure 5 Mount screws according to measures and attach the phone ...

Page 88: ...telephone on sensitive surfaces Use a non slippery pad to protect your furniture from possible damage Do not place your telephone near sources of extreme heat e g near the radiator Make sure that the line cable isn t creased Cleaning the telephone Use a slightly moistened not wet soft cloth or an anti static cloth and wipe off the telephone carefully Do not use rough cloth solvents or aggressive c...

Page 89: ...e to exchange 3 Space for personal directory list optional 4 Wall mounting screw holes You can put the cable to the handset in any of the two notches underneath the telephone The cable to the exchange has to be plugged in LINE Change cables To remove a cable push down the plug stop Use a screwdriver to unlock the stop ...

Page 90: ...one Dialog 4220 Lite Dialog 3210 90 Wall mounting handset hook When mounting on a wall you have to pull out and turn the hook Install stand and adjust telephone Press to decrease angle Pull to increase angle Adjustable angle ...

Page 91: ...ne near sources of extreme heat e g near the radiator Make sure that the line cable isn t creased Cleaning the telephone Use a slightly moistened not wet soft cloth or an anti static cloth and wipe off the telephone carefully Do not use rough cloth solvents or aggressive cleaning fluids Any damages of the telephone that are caused by non observance of these instructions are not part of the liabili...

Page 92: ...n Outgoing Calls on page 17 Dial by Name Initiation of a call by operating a single key Internal numbers or Common Abbreviated Numbers can be stored on each extension See section Outgoing Calls on page 17 Direct Inward System Access DISA If you are working externally the DISA function enables you to make external calls long distance via the company PBX You only pay for the call to your company See...

Page 93: ...ay to connect your external call not necessarily the shortest distance See section Least Cost Routing on page 79 Loudspeaker Paging All members of an extension group are paged i e receive a short sharp tone on the loudspeaker followed by a Voice message from the sender See section Group Features on page 65 Mailbox The Mailbox system controls the messages that are left for or sent by you when you a...

Page 94: ...xternal See section During Calls on page 27 Tie line An external line from the private network Transfer During an internal or external ongoing call you can make an inquiry and then transfer the call to another party internal or external See sections During Calls on page 27 and Useful Hints on page 83 Trunk line A trunk line is the same as an external line Can be either digital or analog ...

Page 95: ...ng 32 Change information 45 48 Change Password 62 Check and store received messages 54 Common Abbreviated Numbers 24 Common Bell 68 Common Hold 35 Common Mailbox system 56 Conference 33 Connections between external lines 83 Conversation Recording 61 D Description 6 Lamp indications 10 Signals 13 Tones 12 Dial by Name 26 Dictaphone 60 Dictaphone function 60 Direct Inward System Access DISA 76 Diver...

Page 96: ...49 IP Calls 78 K Key system 65 L Lamp indications 10 Last External Number Redial 18 Least Cost Routing 79 Loudspeaker Paging 67 M Mailbox system Common 56 Individual 50 Make calls 17 Messages 49 Check and store received messages 54 Common Mailbox system 56 Conversation Recording 61 Dictaphone 60 Forward a Voice message 55 Individual Mailbox system 50 Outcall External Notification 53 Password prote...

Page 97: ...ined texts 42 R Refer Back 30 Reminder 73 S Save and redial incoming calls 16 Save external number 18 Save information 48 Security 62 Send Message 59 Short Numbers 23 Signals 13 Silent ringing 15 Supervision 66 T Tandem configuration 71 Tape recorder 81 Telephone Attendance 66 Tones 12 Transfer 31 U Useful Hints 83 Connections between external lines 83 V Voice information 42 W Welcome 4 ...

Page 98: ...Notes BusinessPhone Dialog 4220 Lite Dialog 3210 98 Notes ...

Page 99: ... on 4 Keep handset off hook Intrusion 8 During calls Group Listening Â Dialog 4220 Lite only Monitoring s Dialog 3210 only Individual Hold Line Ô Press flashing key to retake Conference Ongoing conversation Inquiry Ô Call 3rd party Message Ô Transfer Transfer a call Inquiry Ô Call 3rd party Replace handset Before or after answer Inquiry Ongoing conversation Inquiry Ô or Line 2 Ô Call 3rd party Not...

Page 100: ...ation without prior notice For questions regarding the product please contact your Aastra Certified Sales Partner Also visit us on www aastra com Aastra Telecom Sweden AB 2008 All rights reserved EN LZTBS 160 1320 R2A ...

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