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Aastra Clearspan 6757i, User Manual

The Aastra Clearspan 6757i is a high-quality communication device designed for seamless business connectivity. Our Quick Start manual provides step-by-step instructions to help you maximize its features. Download this user manual for free at manualshive.com, empowering you to make the most of your Aastra 6757i experience.

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 Table of Contents

Table of Contents

Using Intercom  .....................................................................................................................154

Redial ....................................................................................................................................156

Mute ......................................................................................................................................157

Receiving Calls  ..........................................................................................................................158

Answering an Incoming Call  ................................................................................................158

Sending an Incoming Call to Voicemail  ...............................................................................159

Handling Calls ...........................................................................................................................160

Placing a Call on Hold  ..........................................................................................................160

Transferring Calls  .................................................................................................................162

Conferencing Calls  ...............................................................................................................164

Ending Calls ..........................................................................................................................170

Managing Calls  .........................................................................................................................171

Directory List  ........................................................................................................................171

Callers List  ............................................................................................................................182

Account Configuration (DND and Call Forwarding)  ...........................................................187

Missed Calls Indicator ..........................................................................................................209

Voicemail ..............................................................................................................................210

Additional Features  ..................................................................................................................211

Star Codes  .............................................................................................................................211

Suppress DTMF Playback ....................................................................................................211

Display DTMF Digits  ...........................................................................................................213

Enable/Disable Call Waiting .................................................................................................215

Play Call Waiting Tone  .........................................................................................................217

Stuttered Dial Tone ...............................................................................................................218

XML Beep Support ...............................................................................................................219

Status Scroll Delay ................................................................................................................220

Incoming Call Interrupts Dialing  ..........................................................................................221

Switch UI Focus to Ringing Line  .........................................................................................223

Preferred Line and Preferred Line Timeout ..........................................................................224

Goodbye Key Cancels Incoming Calls  .................................................................................226

UPnP Mapping Lines (for remote phones)  ...........................................................................228

Message Waiting Indicator ...................................................................................................230

Incoming Intercom Call Features  .........................................................................................231

Using Redial Key for “Last Number Redial”  .......................................................................234

www.InternetVoipPhone.co.uk | [email protected] | 0800 088 4846

Summary of Contents for Clearspan 6757i

Page 1: ...User Guide 6757i IP Phone 6757i IP Phone 41 001201 20 Rev 00 Release 2 5 ...

Page 2: ...ade to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Copyright 2008 Aastra Telecom www aastratelecom com All Rights Reserved www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 3: ... medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions o...

Page 4: ...www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 5: ...e 15 Phone Options via the IP Phone UI 15 Phone Options via the Aastra Web UI 18 Phone Status 22 Phone Status via IP Phone UI 22 Finding Your Phone s IP Address 23 Phone Status via the Aastra Web UI 24 Customizing Your Phone 27 Ring Tones and Tone Sets 27 Contrast Level 30 Backlight 31 Live Dialpad 33 Set Audio 34 Time and Date 37 Language 44 User Password 52 Resetting a User Password 54 Restartin...

Page 6: ...lantro Servers 95 XML Key 101 Flash Key 107 Sprecode Key 109 Park Pickup Keys 111 Last Call Return lcr Key Sylantro Servers only 118 Call Forward Key 120 BLF Xfer 122 Speeddial Xfer 125 Speeddial Conf 128 Services Key 131 Directory Key 134 Callers List Key 136 Intercom Key 138 Phone Lock Key 141 Paging Key Sends the RTP Stream 143 None Key 146 Empty Key 148 Deleting a Key 150 Making Calls 151 Dial...

Page 7: ... Voicemail 210 Additional Features 211 Star Codes 211 Suppress DTMF Playback 211 Display DTMF Digits 213 Enable Disable Call Waiting 215 Play Call Waiting Tone 217 Stuttered Dial Tone 218 XML Beep Support 219 Status Scroll Delay 220 Incoming Call Interrupts Dialing 221 Switch UI Focus to Ringing Line 223 Preferred Line and Preferred Line Timeout 224 Goodbye Key Cancels Incoming Calls 226 UPnP Mapp...

Page 8: ...ile On Your Phone 244 Using the Keypad During Active XML Applications 244 Key Redirection 245 XML Applications and Off Hook Interaction 246 XML Override for a Locked Phone 246 RTP Recording and Simultaneous Playing 246 Hold Feature Enhancement for Broadsoft Servers 247 Authentication Support for HTTP HTTPS Download Methods Used with Broadsoft Client Management System CMS 247 Diverting Calls from Y...

Page 9: ...ld refer to the Aastra SIP IP Phone Administrator Guide Documentation Aastra 6757i SIP IP Phone Installation Guide Installation and set up instructions general features and functions and basic options list customization This Installation Guide is included with the telephone Aastra 6757i SIP IP Phone User Guide Describes the most commonly used features and functions for an end user Aastra SIP IP Ph...

Page 10: ...erphone for handsfree calls Headset mode support via handset jack Built in two port 10 100 Ethernet switch lets you share a connection with your computer Inline power support based on 802 3af standard which eliminates power adapters AC power adapter included Enhanced busy lamp fields Set paging Availability of feature dependant on your phone system or service provider Requirements The 6757i IP Pho...

Page 11: ...er source or optional For power use a Power over Ethernet PoE power injector or a PoE switch A PoE power injector is available as an optional accessory from Aastra Telecom Contact your Administrator for more information Installation and Setup If your System Administrator has not already setup your 6757i phone please refer to the Aastra 6757i Installation Guide for basic installation and physical s...

Page 12: ...t plugged in or when it is restarted Plugging in and Starting the Phone The 6757i automatically begins the start up sequence as soon as it is connected The phone goes through this process the first time you plug in your phone and every time you restart your phone The phone displays the following startup screens Checking for Firmware DHCP waiting for IP www InternetVoipPhone co uk sales internetvoi...

Page 13: ...System Administrator the following screen displays during startup Note New updates to your phone can be automatically scheduled from the server This is set up on the phone system by your System Administrator and should be scheduled during non business hours or slow call periods Important Do not unplug or remove power to the phone while it is checking or installing firmware and configuration inform...

Page 14: ...guration update is complete the phone displays the following screens and then displays the Idle screen Network DSP SIP Done Services Dir Callers Icom L1 John Smith Sat Jan 1 12 18am Idle Screen www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 15: ... for a few seconds However if changes have been made to your phone s network settings you may need to restart your phone For more information about connecting your phone see the Aastra 6757i IP Phone Installation Guide the section Connecting to the Network and to Power Check with your system or network administrator for assistance Note f the phone displays No Service you can still use the phone bu...

Page 16: ... default the top softkeys 1 through 4 are configured for Services Directory Callers List and Intercom respectively You can configure the 6 top keys with up to 10 functions and the 6 bottom softkeys with up to 20 functions as required Note Your System Administrator sets up your SIP screen name line number and any other administrative features required If your name does not display on the screen con...

Page 17: ...g illustration Home was configured as a speeddial key on the bottom set of softkeys and Do Not Disturb DND was configured on the top set of softkeys You can configure up to 10 functions on the top set of softkeys If you have additional functions configured on the top softkeys that do not display on the main idle screen a More displays at the top right of the screen Pressing the More softkey toggle...

Page 18: ...ase refer to the documentation for the voicemail system you are using Screen Display After Picking Up the Handset When you pickup the handset the screen displays as follows This screen displays the following keys located on the bottom left of the screen Dial Conf Conference Xfer Transfer A More softkey also displays at the bottom right of the screen if you have configured softkeys other than the d...

Page 19: ... to display all configured softkeys See illustrations below Note The bottom set of 6 softkeys map to the current state based configurable softkeys The top set of 6 softkeys allow you to configure up to 10 functions Services Dir Callers Icom L1 John Smith Dial Conf Xfer More Services Dir Callers Icom L1 John Smith Sat Jan 1 12 18am Home Idle Screen After Handset Pickup Services Dir Callers Icom L1 ...

Page 20: ...as the Options List without saving changes Options key Accesses options to customize your phone Your System Administrator may have already customized some of your settings Check with your System Administrator before changing the administrator only options Hold key Places an active call on hold To retrieve a held call press the call appearance button beside the light that is flashing Redial key Red...

Page 21: ...rophone is on mute Navigation keys Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display if there is more than 1 line of status text messages These buttons also let you scroll through menu selections such as the Options List Pressing the LEFT and RIGHT arrow keys lets you view the different line call appearances While in the Options List these keys...

Page 22: ...ry List which displays up to 200 names and phone numbers stored in alphabetical order 3 CALLERS LIST Accesses the Callers List which lists the last 200 calls received 4 INTERCOM Automatically connects with a remote extension for outgoing calls and answers incoming intercom calls The following softkeys display when you pick up the handset DIAL After entering a phone number from the keypad you can p...

Page 23: ...o customize the following phone settings Option Number Option 1 Call Forward 1 Cfwd Number 2 Cfwd Mode 3 No Rings Note The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone Default is Account mode 2 Preferences 1 Tones Ring Tone Tone Set 2 Contrast Level 3 Speeddial Edit 4 Live Dialpad 5 Set Audio Audio Mode Headset Mic Vol 6 Time and Date Time Zone Daylig...

Page 24: ...e The Administrator Menu options are Administrator level functions only and are not accessible by the user These options should only be set up and changed by your System Administrator Option Number Option 1 Call Forward 1 Cfwd Number 2 Cfwd Mode 3 No Rings Note The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone Default is Account mode 2 Preferences 1 To...

Page 25: ... to select an option 4 Use the softkeys that display for each option to change a selected option 5 Press the Done button to save the change 6 Press the button the 3 button or the button at any time to exit without saving changes References For more information about customizing your phone using the available options from the IP Phone UI see the section Customizing Your Phone on page 27 For more in...

Page 26: ...one s IP address To find your phone s IP address see Finding Your Phone s IP Address on page 23 Using the Aastra Web UI 1 Open your web browser enter the phone s IP address or host name into the address field and press Enter The following logon screen displays 2 At the prompt enter your username and password and click Aastra Web UI Note For a user the default user name is user not case sensitive a...

Page 27: ...ds for Customizing Your Phone The Network Status window displays for the IP phone you are accessing 3 You can logout of the Aastra Web UI at any time by clicking Log Off www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 28: ...ttom softkeys with functions identified in the list below You can configure up to 10 functions on the top softkeys and up to 20 functions on the bottom softkeys Available Functions for Softkeys Expansion Modules Allows you to configure an additional 36 softkeys with a M670i Expansion Module or an additional 60 softkeys with a M675i Expansion Module if an it is attached to the phone This option dis...

Page 29: ...Line Timeout seconds Goodbye Key Cancels Incoming Call UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Use LLDP ELIN This category also allows you to configure incoming Intercom call settings group paging RTP settings ring tones global and per line basis ring tone sets time and date settings Webpage language and input language Account Configuration Allows you t...

Page 30: ...al Area Network LAN port information PC Port information if PC link exists Firmware version Error messages from last reboot or startup Use the following procedure to view the status of your phone using the IP Phone UI 1 Press on the phone to enter the Options List 2 Select Phone Status 3 Select the option you want to view IP MAC Address LAN Port PC Port Firmware Info Error Messages The option you ...

Page 31: ...e Options List 2 Scroll to Phone Status and press Select 3 Scroll to IP MAC Addresses and press Select The IP address of your 6757i IP phone displays in the IP Address field IP Phone UI Options List Done Select 1 Call Forward 2 Preferences 3 Phone Status 4 User Password Phone Status Done Select 1 IP MAC Addresses 2 LAN Port 3 PC Port 4 Firmware Info 5 Error Messages IP MAC Addresses IP Address 192...

Page 32: ...nd password and click The Network Status window displays for the IP phone you are accessing This Network Status window is view only It displays the Network Status of your phone which includes the following Link State Negotiation Speed and Duplex setting for the LAN and PC ports MAC Address Hardware Information Firmware Information SIP Account status Aastra Web UI Note For a user the default user n...

Page 33: ...the SIP registration status on the IP Phone s Network Status screen in the Aastra Web UI The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed SIP Account Status www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 34: ... where Account Number is 1 SIP Account is 9057604603 anasipproxy aastra com on port 5060 Status is Registered Backup registrar is used Yes SIP Error Number Displays on accounts when registration fails with the SIP proxy server Example Backup Registrar Line SIP Account Status Used 4 9057604601 anasipproxy aastra com 5060 401 No where Account Number is 4 SIP Account is 9057604601 anasipproxy aastra ...

Page 35: ...set on the IP phones You can enable disable these ring tones on a global or per line basis The following table identifies the valid settings and default values for each type of configuration method Ring Tones Table Configuration Method Valid Values Default Value IP Phone UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Global Setting Tone 1 Aastra Web UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone ...

Page 36: ...u configure the country s tone set the country specific tone is heard on the phone for the following dial tone secondary dial tone ring tone busy tone congestion tones call waiting tone ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI Configuring Ring Tones and Tone Sets Use the following procedures to configure ring tones and tone sets...

Page 37: ...erences Ring Tones For global configuration 2 In the Ring Tones section select a country from the Tone Set field Valid values are Australia Europe France Germany Italy UK Mexico Brazil and US Default is US 3 Select a value from the Global Ring Tone field For per line configuration 4 In the Ring Tone section select a line for which you want to set ring tone 5 Select a value from the LineN field 6 C...

Page 38: ...sing the IP Phone UI only Setting Contrast Level 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Display 4 Select Contrast Level 5 Use the 3 and 4 navigation buttons to increase or decrease the intensity of contrast lighting on the LCD 6 Press Done to save your selection IP Phone UI Display 1 Contrast Level 2 Backlight Done Select Done Contrast Level Contrast Level Can...

Page 39: ... inactivity the idle period is user definable under the Advanced softkey when you select the Auto mode In Auto mode the backlight turns on with a key press or state change on the phone Setting the Backlight 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Display 4 Select Backlight 5 Use the 5 and 2 navigation buttons to select the Backlight status for your phone Defaul...

Page 40: ...le Valid values are 1 to 120 seconds 2 minutes Default is 10 seconds When this period of time is reached the phone turns OFF the backlight Use the Backspace and or Clear softkeys to delete entries if required 9 Press Done to save your setting Backlight Off Auto Done Cancel Advanced Backlight On Time Done Cancel Backspace Clear 10 seconds www InternetVoipPhone co uk sales internetvoipphone co uk 08...

Page 41: ... lifting the receiver or pressing the initiates a call to that number Availability of feature dependant on your phone system or service provider You can enable disable the live dialpad using the IP Phone UI only Enabling Disabling Live Dialpad 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Live Dialpad 4 Use the Change softkey to turn the live dialpad ON or OFF 5 Pres...

Page 42: ...eaker audio mode lift the handset to switch to the handset Headset Choose this setting if you want to make or receive all calls using a handset or headset Calls can be switched from the handset to headset by pressing the button on the phone To switch from the headset to the handset lift the handset Speaker Headset Incoming calls are sent to the handsfree speakerphone first when the button is press...

Page 43: ...List 2 Select Preferences 3 Select Set Audio 4 Select Audio Mode 5 Select the audio mode you want to use on your phone Default is Speaker Valid values are Speaker Default Headset Speaker Headset Headset Speaker 6 Press Done to save your setting IP Phone UI Set Audio Done Select 1 Audio Mode 2 Headset Mic Volume Audio Mode Done Cancel Speaker Headset Speaker Headset Headset Speaker www InternetVoip...

Page 44: ...Volume 8 Select the Low Medium or High volume level Default is Medium 9 Press Done to save your selection Set Audio Done Select 1 Audio Mode 2 Headset Mic Volume Headset Mic Volume Done Cancel Low Medium High www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 45: ...one Set Time and Time Format 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Time and Date 4 Select Set Time Note Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI IP Phone UI Note The time and time format you configure display on the phone s idle screen Time and Date Done Select 1 Time Zone 2 Daylight Savings 3 Time Format 4 Date Forma...

Page 46: ... format or a 24 hour format Valid values are 12h and 24h Default is 12h 9 Press Done to save the Time Format you selected Set Date and Date Format 1 Select Preferences 2 Select Time and Date 3 Select Set Date Note The date and date format you configure display on the phone s idle screen Set Time Done Backspace AM PM Enter Time 01 13am Cancel Time Format Done Change Time Format 12h Cancel Time and ...

Page 47: ... list of options Default is Sun Jan 2 Valid values are Sun Jan 2 Default 2 Jan 00 2000 01 02 02 01 2000 02 01 00 02 01 00 01 02 00 Jan 2 2 Jan 2000 Sun 2 Jan 2 Jan 02 01 2000 8 Press Done to save the Date Format Set Date Done Backspace Enter Date y m d 2000 01 02 Cancel Date Format Done Sun Jan 2 2 Jan 00 2000 01 02 02 01 2000 02 01 00 02 01 00 01 02 00 Jan 2 2 Jan 2000 Sun 2 Jan 2 Jan 02 01 2000 ...

Page 48: ...ime 1 Select Preferences 2 Select Daylight Savings Note For a list of the Time Zones values available on the IP Phone see Appendix A Time Zone Codes Time and Date Done Select 1 Time Zone 2 Daylight Savings 3 Time Format 4 Date Format 5 Time Server 6 Set Time 7 Set Date Done Cancel Time Zone US Aleutain US Central US Eastern US Hawaii United States Time and Date Done Select 1 Time Zone 2 Daylight S...

Page 49: ...ied configuration server The phone will use the time from Time Server 1 unless it is not configured or unavailable in which case it will move on to Time Server 2 and if neccessary Time Server 3 1 Select Preferences 2 Select Time and Date 3 Select Time Server 4 Select from Time Server 1 Time Server 2 or Time Server 3 Done Cancel Off 30 min summertime 1h summertime Automatic Daylight Savings Time an...

Page 50: ...le between entering numbers and entering letters 7 Press Done to save the time server setting 1 Click on Basic Settings Preferences Time and Date Setting 2 In the Time Format field select the time format you want to use on your phone Valid values are 12h 12 hour format default Note The default for Time Servers is Enabled Aastra Web UI Time Server 1 Done 123 Time Server Address Network Time Disable...

Page 51: ...y checking the checkbox or disable by unchecking the box default is enabled 5 In the Time Server 1 Time Server 2 and Time Server 3 fields enter IP addresses or qualified domain names for the primary secondary and tertiary time servers 6 Click to save your settings Note The time and time format you configure display on the phone s idle screen Note The date and date format you configure display on t...

Page 52: ... to use when inputing values in the Aastra Web UI and the IP Phone UI Specifying the Language to Use Once the language pack s are available on your phone from your System Administrator you can specify which language to use on the phone and or the Aastra Web UI Use the following procedure to specify which language to use for the IP Phone UI 1 Press on the phone to enter the Options List 2 Select Pr...

Page 53: ...age to apply to the Aastra Web UI The IP phone supports the following languages English default Français French Español Spanish Deutsch German Italiano Italian Português Portguese Note All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone English is the default language and cannot be changed or removed For more...

Page 54: ... and characters in a specific language when performing inputs on the phone The following tables identify the language characters that you can use to enter text and characters on the 6757i Keypad Input Alphabet Tables English Note All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone by your System Administrator...

Page 55: ... 4 GHI4ÎÏ ghi4îï 5 JKL5 jkl5 6 MNO6ÑÓÒÔÖ mno6ñóòôö 7 PQRS7 pqrs7 8 TUV8ÚÙÛÜ tuv8úùûü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÁÀÇ abc2áàç 3 DEF3ÉÈ def3éè 4 GHI4ÏÍ ghi4ïí 5 JKL5 jkl5 6 MNO6ÑÓÒ mno6ñóò 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 SPACE SPACE www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 56: ...ef3é 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6Ö mno6ö 7 PQRS7ß pqrs7ß 8 TUV8Ü tuv8ü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÀCÇ abc2àcç 3 DEF3ÉÈË def3éèë 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6ÓÒ mno6óò 7 PQRS7 pqrs7 8 TUV8Ù tuv8ù 9 WXYZ9 wxyz9 SPACE SPACE www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 57: ...he Options List 2 Select Preferences 3 Select Language Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÁÀÂÃÇ abc2áàâãç 3 DEF3ÉÊ def3éê 4 GHI4Í ghi4í 5 JKL5 jkl5 6 MNO6ÓÔÕ mno6óôõ 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 SPACE SPACE IP Phone UI Language 1 Screen Language 2 Input Language Select Done Preferences 1 Tones 2 Contrast Level 3 Speed Dial Edit 4 Live Dialpad 5 Set A...

Page 58: ...this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI Valid values are English default Français French Español Spanish Deutsch German Italiano Italian Português Portguese 3 Click to save your settings The change is dynamic The Aastra Web UI and IP Phone UI allow you to enter text and characters in the language you selected Note ...

Page 59: ... Latin2 of multi national languages when displaying and inputing in the IP Phone UI and the Aastra Web UI UTF 8 is also compatible with XML encoding on the IP Phones The following table illustrates the Latin 2 character set used on the 6757i IP Phone www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 60: ...enter the new user password and press Enter A message Password Changed displays on the screen If you change the password Then you need to using the IP Phone UI use that new password to log into the Aastra Web UI using the Aastra Web UI use that new password when changing the user password via the IP Phone UI Note Valid values when creating or changing a password are 0 to 4294967295 integers only s...

Page 61: ...nt user password 3 In the New Password field enter the new user password 4 In the Password Confirm field enter the new user password again 5 Click to save your changes Aastra Web UI Note By default the user name is user all lowercase and the password field is left blank www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 62: ...ser password 1 Click on Operation Phone Lock 2 In the Reset User Password field click The following screen displays 3 In the Current Password field leave this blank 4 In the New Password field enter a new password 5 In the Password Confirm field re enter your new user password 6 Click to save your settings Note Valid values when creating or changing a password are 0 to 4294967295 integers only sym...

Page 63: ...inistrator or should you experience any unexpected behavior 1 Press the button on the phone to enter the Options List 2 Select Restart Phone 3 When the prompt Are you sure you wish to restart the phone appears press the Restart softkey If you do not wish to restart your phone press Cancel 1 Click on Operation Reset 2 Click 3 Click OK at the confirmation prompt IP Phone UI Note Your phone is out of...

Page 64: ...ou to enter and save a new user password Set an emergency dial plan An emergency dial plan can be 911 999 112 110 or all of the above The default emergency dial plan is 911 999 112 110 The following procedures describe locking the phone setting an emergency dial plan and resetting the user password Locking Unlocking a Phone Use the following procedures to lock an IP phone and prevent it from being...

Page 65: ...ick The phone locks dynamically and displays the following message Phone is locked Unlock the Phone 3 Click on Operation Phone Lock 4 In the Unlock the Phone field click The phone unlocks dynamically and displays the following message Phone is unlocked Aastra Web UI www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 66: ...fy the emergency number s on the phone you can dial those numbers directly on the dial pad when required and the phone automatically dials to those emergency services The following table describes the default emergency numbers on the IP phones You can set the emergency dial plan using the Aastra Web UI Note Contact your local phone service provider for available emergency numbers in your area Emer...

Page 67: ...y Dial Plan field enter the 3 digit number used in your local area to contact emergency services For multiple numbers enter a between each emergency number For example 911 110 Default for this field is 911 999 112 110 3 Click to save the emergency dial plan to your phone Reference For more advanced options you can set on your phone see Additional Features on page 211 Aastra Web UI www InternetVoip...

Page 68: ...e status of that line or call When the phone is taken off hook the phone automatically selects a line for you When you have more than one call you can use the left and right navigation buttons 3 and 4 to scroll left and right to the different call information Icons 3 and 4 appear if there is call information either left right or both sides of the current information you are viewing The display sho...

Page 69: ...xpansion Module s is attached to the phone you can configure up to an additional 36 softkeys on each M670i Expansion Module and up to 60 softkeys on each M675i Expansion Module The 6757i IP Phone allows up to 3 expansion modules on each phone For more information about expansion modules see Model M670i and M675i Expansion Modules on page 250 Services Directory Callers List Intercom None None Softk...

Page 70: ...event when it is pressed on the 6757i The IP phone generates flash events only when a call is connected and there is an active RTP stream for example when the call is not on hold Sprecode Indicates the key is configured to automatically activate specific services offered by the server For example if the sprecode value of 82 is configured then by pressing the Sprecode key 82 automatically activates...

Page 71: ... allowing you to press this key to lock unlock the phone Paging Indicates the key is configured as a Paging key When pressed the phone can send Real Time Transport Protocol RTP streams from a pre configured multicast address without involving SIP signaling You can also receive RTP streams from pre configured multicast addresses can specify up to 5 addresses using the Paging Listen Addresses at the...

Page 72: ...s ringing outgoing The user is dialing a number or the far end is ringing busy The current line is busy because the line is in use or the line is set as Do Not Disturb Softkey Type Default States None All states disabled Line idle connected incoming outgoing busy Speeddial idle connected incoming outgoing busy DND idle connected incoming outgoing busy BLF idle connected incoming outgoing busy BLF ...

Page 73: ...gs the LAB label actually appears in position 1 of the LCD A softkey function of none does not display on the idle screen at all Flash All states disabled Sprecode connected Park connected Pickup idle outgoing Last Call Return idle connected incoming outgoing busy Call Forward idle connected incoming outgoing busy BLF Xfer idle connected incoming outgoing busy Speeddial Xfer idle connected incomin...

Page 74: ...lustrations show the configuration of Key 12 and how that key displays on the phone Key 12 configured as a speeddial Key 12 displays in softkey position 1 on the phone L1 John Smith Sat Jan 1 12 18am LAB www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 75: ...d is 9 4 line call appearance hard keys plus 5 softkeys If all line call appearances have been set up between two different numbers a total of 8 lines can be configured Services Dir Callers Icom John Smith Sat Jan 1 12 18am 1 L5 L6 L7 L8 L9 Icon Definition There is no call activity for the line call appearance softkey A call is ringing at your phone on this line call appearance softkey The equival...

Page 76: ...state such as the Drop softkey in the connected state Typically context dependent softkeys appear in the top left position and all line call appearance softkeys appear in the remaining positions You use the Aastra Web UI to set a softkey as a line Note In some situations such as during a conference call the line call appearance softkeys may overwrite some of the context dependent softkeys In this ...

Page 77: ...procedure to set a key to function as a line The procedure shows the softkey screens as an example 1 Click on Operation Softkeys and XML or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 10 on the Top keys or Select from Key 1 through Key 20 on the Bottom keys 3 In the Type field select Line to apply to the key 4 In the Label field enter a label to apply to this key...

Page 78: ...e Keys 7 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 8 In the Type field select Line to apply to the key 9 M675i In the Label field enter a label to apply to this key 10 In the Line field select a line to apply to this key Valid values are 5 through 9 11 Click to save your changes www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 79: ... module key Speeddial Prefix The speeddial feature also allows you to specify a preset string of numbers followed by a that the phone dials automatically after pressing the speeddial key You can use this feature for numbers that contain long prefixes For example if you had the following speeddial configuration in the Aastra Web UI Key 1 Type speeddial Label Europe Office Value 1234567 Line 2 then ...

Page 80: ...ackspace softkey You can enter up to 16 letters in the Enter Name field 3 Press the 2 key to move to the next field IP Phone UI Note When creating a speeddial key from the IP Phone UI you must select a softkey keypad key or expansion module key that has no preassigned function key must be set to None or Empty If you press and hold a keypad key that is already configured as a speeddial the speeddia...

Page 81: ...ne 1 for the speeddial key If you want to use a different line press the Change key or press the 4 key to select another line 6 Press the Save softkey to save the speeddial information to the speeddial key you selected Note When in the Enter Number field the phone automatically switches to the numbers softkey Note To delete or remove a speeddial configuration from the phone you can press the Remov...

Page 82: ...y or expansion module key The following screen displays 5 In the Enter Name field enter a name to apply to the speeddial key Use the keypad keys to enter the name Continue to press the keypad keys to access the next letter for that key i e press 2 three times to access C Press 4 to move to the next space or wait for the cursor to automatically advance to the next position To insert a space between...

Page 83: ... key or press the 4 key to select another line 10 Press the Save softkey to save the speeddial information to the speeddial key you selected Note The phone automatically uses an uppercase letter for the first letter of each word and a lowercase letter for all subsequent letters in the word If necessary use the ABC 4 softkey to specify uppercase letters or lowercase letters when entering the name N...

Page 84: ... on the Bottom keys 3 In the Type field select Speeddial to apply to the key 4 In the Label field enter a label to apply to this key 5 In the Value field enter the phone number extension or speeddial prefix to apply to this key If you enter a speeddial prefix you must enter the character at the end of the prefix number for example 123456 6 In the Line field select a line to apply to this key Valid...

Page 85: ...ter at the end of the prefix number for example 123456 12 In the Line field select a line to apply to this key Valid values are 1 through 9 13 Click to save your changes Creating Speeddial Key Using Keypad Speeddial in the Aastra Web UI 1 Click on Operation Keypad Speeddial 2 Select from Digit 1 through Digit 9 3 In the input box enter the phone number extension or speeddial prefix to apply to thi...

Page 86: ...Select Speed Dial Edit All current speeddial key LEDs flash RED for softkeys and expansion module keys All other function key LEDs turn off during this process After you press a speeddial key for editing the phone restores all key LEDs to their previous state IP Phone UI Note A speeddial key must be already configured on the phone to edit the key Speed Dial Edit Press SD button Preferences 1 Tones...

Page 87: ... a key that is NOT setup as a speeddial key the phone displays an Invalid Key message However if you press and hold an empty digit key softkey or expansion module key set to NONE it initiates the Add a Speeddial Key process allowing you to setup a new speeddial key For more information see Press and Hold to Create a Speeddial applicable to softkeys keypad keys expansion module keys on page 72 Note...

Page 88: ... extension or speeddial prefix to apply to this hard key If you enter a speeddial prefix you must enter the character at the end of the prefix number for example 123456 4 If required in the Line field select a line for which to apply the speeddial to Valid values are 1 through 9 5 Click to save your changes Aastra Web UI Note You can delete a speeddial key by removing the information from the Valu...

Page 89: ...ddial 2 Select from Digit 1 through Digit 9 3 In the input box edit the phone number extension or speeddial prefix for this Digit key If you enter a speeddial prefix you must enter the character at the end of the prefix number for example 123456 4 Click to save your changes Aastra Web UI www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 90: ...he IP phone shows when DND is set If the phone shares a line with other phones only the phone that has DND configured is affected You can set DND on the keys using the Aastra Web UI only DND is not configurable from the IP phone UI Configuring a DND Key Use the following procedure to set a key to function as Do Not Disturb The procedure shows the softkey screens as an example 1 Click on Operation ...

Page 91: ...isturb to apply to the key 4 Bottom Softkeys In the state fields check enable or uncheck disable the states you want to apply to this softkey Expansion Module Keys 5 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 6 In the Type field select Do Not Disturb to apply to the key 7 Click to save your changes www InternetVoipPhone co uk sales internetvoipphone co uk 0800...

Page 92: ...Supervisor s phone shows that the worker s phone is in use and busy On the 6757i the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality When the monitored user is idle an icon with the handset on hook shows next to the BLF key When the monitored user is on an active call a small telephone icon is shown with the handset off hook Note The BL...

Page 93: ...r Select from Key 1 through Key 20 on the Bottom keys 3 In the Type field select BLF to apply to the key 4 In the Label field enter a label to apply to this key 5 In the Value field enter the phone number or extension you want to monitor 6 In the Line field select a line for which to apply this key Valid values are global 1 through 9 7 Bottom Softkeys In the state fields check enable or uncheck di...

Page 94: ...ey 60 M675i 9 In the Value field enter the phone number or extension you want to monitor 10 M675i In the Label field enter a label to apply to this key 11 In the Line field select a line for which to apply this key Valid values are global 1 through 9 12 Click to save your changes www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 95: ...illuminate either flashing solid or turn off depending on the state of those extensions Configuring a BLF List Key The BLF List function can be configured on the 6757i using the Aastra Web UI only If you set a key to use BLF List you must also enter a BLF List URI at Operation Softkeys and XML Services The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field...

Page 96: ... Key 10 on the Top keys or Select from Key 1 through Key 20 on the Bottom keys 3 In the Type field select BLF List BroadSoft BroadWorks 4 In the Line field select a line number that is actively registered to the appropriate SIP proxy you are using Valid values are global 1 through 9 Aastra Web UI Note The Label and Value field are not required The BroadWorks BLF List name is configured in the BLF ...

Page 97: ...h Key 60 M675i 8 In the Line field select a line for which to apply this key Valid values are global 1 through 9 9 In the BLF List URI field enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user For example my6757i blf list as broadworks com 10 Click to save your changes Note Contact your System Administrator for the BLF List URI Note The ...

Page 98: ... creating an ACD key you are ready to receive calls from a queue on the server You must press the ACD key and then log in by entering your User ID and Password An Available softkey displays allowing you to make your phone available to accept these calls When you are on an active call or you miss a call the server automatically changes the phone s status to unavailable The server updates it s datab...

Page 99: ...oftkeys 2 Select from Key 1 through Key 10 on the Top keys or Select from Key 1 through Key 20 on the Bottom keys 3 In the Type field select Auto call distribution 4 In the Label field enter a label to apply to this ACD key 5 In the Line field select a line to apply Automatic call distribution Valid values are 1 through 9 6 Bottom Softkeys In the state fields check enable or uncheck disable the id...

Page 100: ...ation When you press the ACD Key the phone prompts you to enter a User ID and Password to login into the queue Once logged in you can make your phone available or unavailable to take calls by pressing the Available Unavailable Key 2 The server monitors your IP phone status When you set the IP phone to available the server begins distributing calls to your phone When you set the IP phone to unavail...

Page 101: ...he keypad enter your User ID phone number provided by your System Administrator 4 Using the keypad enter your Password provided by your System Administrator and press the Log In Key Your phone logs into the queue on the server IP Phone UI Note Use the Backspace key to move back a space and delete a character if required Use the Cancel softkey to cancel the ACD login Mon Jan 2 10 37am L1 Support Se...

Page 102: ...that has been distributed to your phone your phone status automatically changes to Unavailable Your phone remains in the Unavailable state until one of the following occurs You use the IP Phone UI to manually switch the IP phone state back to Available or The availability timer for your IP phone expires This only occurs if your Administrator has configured an auto availability timer on your IP pho...

Page 103: ... multiple incoming calls simultaneously the IP Phone UI displays a list of incoming calls You select a call from this list and are connected to the call When you configure a GCP softkey you specify the ring group for example extensions 2200 2210 that you want to monitor for incoming calls When an incoming call is received on any of these extensions the Operator presses the GCP softkey and is conne...

Page 104: ...ct from Key 1 through Key 20 on the Bottom keys 3 In the Type field select Directed Call Pickup 4 In the Label field enter a label to apply to this Directed Call Pickup key 5 In the Value field specify the extension you want to intercept when you press this softkey For example 2200 6 In the Line field select the line for which to apply the Directed Call Pickup configuration Valid values are 1 thro...

Page 105: ...e extension you want to intercept when you press this softkey For example 2200 10 M675i In the Label field enter a label to apply to this Directed Call Pickup key 11 In the Line field select the line for which to apply the Directed Call Pickup configuration Valid values are global 1 through 9 12 Click to save your changes www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 106: ...y 1 through Key 10 on the Top keys or Select from Key 1 through Key 20 on the Bottom keys 3 In the Type field select Directed Call Pickup 4 In the Label field enter a label to apply to this Group Call Pickup key 5 In the Value field enter groupcallpickup 6 In the Line field select the line for which to apply the Group Call Pickup configuration Valid value are 1 through 9 Aastra Web UI Note A ring ...

Page 107: ...tored extension receives a call press the DCP Key to pick up the call If the monitored extension receives multiple incoming calls simultaneously the phone displays a list of incoming calls 2 Use the 5 and 2 keys to scroll through the list to select an extension 3 Press the Pickup Key for the extension you select The call is answered Using Group Call Pickup GCP 1 If any of the monitored group of ex...

Page 108: ...the Pickup Key for the extension you select The call is answered Press the Pickup Key to answer the call Select an extension DCP on line Services Dir Callers Icom Pickup 1 2201 2 2202 3 2203 Cancel www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 109: ...figured XML key setup by your System Administrator By default the Services key is the first key on the top left keys Using the Aastra Web UI you can configure a key to access XML applications Under Operations Softkeys and XML or Operations Expansion Module you can assign a key the type XML You must also specify an XML URI and a Services label using the following XML fields XML Application URI XML ...

Page 110: ...on is applied you can use the IP Phone UI to press the Services key and access the XML services Configuring XML Services 1 Click on Operation Softkeys and XML or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 10 on the Top keys or Select from Key 1 through Key 20 on the Bottom keys 3 In the Type field select Services Note Contact your System Administrator for the ap...

Page 111: ...gh Key 36 M670i or Select from Key 1 through Key 60 M675i 9 In the Type field select Services 10 M675i In the Label field enter a label for the Services key 11 In the XML Application URI field enter an application URI s 12 In the XML Application Title field enter the title of the service This title appears in the Services Menu after pressing the Services key If multiple XML applications are specif...

Page 112: ...ough Key 10 on the Top keys or Select from Key 1 through Key 20 on the Bottom keys 3 In the Type field select XML 4 In the Label field enter a label to apply to this key 5 In the Value field enter a URI s to apply to this key 6 Bottom Softkeys In the state fields check enable or uncheck disable the states you want to apply to this softkey Aastra Web UI Note Contact your System Administrator for th...

Page 113: ...the Label field enter a label to apply to this key 13 In the XML Application URI field enter the applicable URI s 14 In the XML Application Title field enter the title of the service This title appears on the phone s LCD after pressing the XML key If multiple XML applications are specified in the XML Application URI field a list of applications displays after pressing the XML key 15 Click to save ...

Page 114: ...zed service Message services display to the screen after pressing the softkey or expansion module key For user input services follow the prompts as appropriate 4 To exit from the Services menu press the Services key again From an XML Key 1 Press the XML key on the 6757i phone A Custom Features screen displays or the title you specified 2 Use the 5 and 2 to scroll through the customized features 3 ...

Page 115: ...iguring a Flash Key Use the following procedure to configure a Flash key on the 6757i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation Softkeys and XML or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 10 on the Top keys or Select from Key 1 through Key 20 on the Bottom keys 3 In the Type field select Flash 4 In the Label field ente...

Page 116: ...ect from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 6 In the Type field select Flash 7 M675i In the Label field enter a label to display on the phone for the key 8 Click to save your changes www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 117: ...services provided by the server Contact your System Administrator for information about available services Configuring a Sprecode Key Use the following procedure to configure a Sprecode key on the 6757i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation Softkeys and XML or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 10 on the Top k...

Page 118: ...le Keys 7 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 8 In the Type field select Sprecode 9 M675i In the Label field enter a label to display on the IP phone for this key 10 In the Value field enter the appropriate value for accessing specific services from the server 11 Click to save your changes Note For values to enter in this field contact your System Admin...

Page 119: ... the park and pickup methods of configuration on the IP phones Park Pickup Static Configuration You can configure a static configuration for parking and picking up a call using the Aastra Web UI at Basic Settings Preferences General By entering the appropriate value in the Park Call and Pickup Parked Call fields you tell the phone where to park a live call and where to pickup the parked call Note ...

Page 120: ...one UI The values you enter in the Aastra Web UI for the Park Pickup call feature are dependant on your type of server The following table provides the values you enter for the Park Call and Pickup Parked Call fields in the Aastra Web UI Park Pickup Call Server Configuration Values Leave value fields blank to disable the park and pickup feature Server Park Values Pickup Values Asterisk 700 700 Syl...

Page 121: ...ncoming live calls are parked 3 Enter a server value in the Pickup Parked Call field 4 Click to save your changes Note Aastra recommends you configure either the static or the programmable configuration but not both Aastra Web UI Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 112 Note For values to enter in this field see the table Park Pi...

Page 122: ... a Park and Pickup programmable configuration using the Aastra Web UI Key Configuration Using the Aastra Web UI On the 6757i you configure a Park and or Pickup key at Operation Softkeys and XML You enter a key label and value for a specific line on the phone The default state of the Park configuration is connected The default state of the Pickup configuration is idle outgoing Configuring Park Pick...

Page 123: ...ne field select a line for which to apply the Park configuration 7 Bottom Softkeys In the state fields check enable or uncheck disable the Connected state for this softkey 8 Select another key to configure for Picking up a call 9 In the Label field enter a label for the Pickup key 10 In the Value field enter the appropriate value based on the server in your network 11 In the Line field select a li...

Page 124: ...t a line for which to apply the Pickup configuration 22 Click to save your changes Using the Park Call Pickup Parked Call Feature Use the following procedure on the IP phones to park a call and pick up a parked call Park a Call 1 While on a live call press the Park key 2 Perform the following for your specific server For Asterisk Server Server announces the extension number where the call has been...

Page 125: ...hears music on hold 3 If the call fails you can pick up the call using the next procedure and press the Park key again to retry step 2 Pickup a Parked Call 1 Pick up the handset on the phone 2 Enter the extension number where the call was parked 3 Press the Pickup key If the call pick up is successful you are connected with the parked call www InternetVoipPhone co uk sales internetvoipphone co uk ...

Page 126: ...for lcr and the phone dials the last call you received When you configure an lcr key the label LCR displays next to that key on the IP phone When the Sylantro server detects an lcr request it translates this request and routes the call to the last caller Configuring a Last Call Return Key Use the following procedure to configure a Last Call Return key on the 6757i IP Phone The procedure shows the ...

Page 127: ...alid values are 1 through 9 5 Bottom Softkeys In the state fields check enable or uncheck disable the states you want to apply to this softkey Expansion Module Keys 6 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 7 In the Type field select Last Call Return 8 In the Line field select the line you want to apply to this key Valid values are 1 through 9 9 Click to sa...

Page 128: ...answer state or both Pressing the Call Forward key on the phone accesses the Call Forward Menus The menus that display are dependant on the Call Forward mode Account default Phone or Custom configured for the phone For more information about call forwarding and call forwarding modes see Call Forward Account Based Configuration on page 193 Configuring a Call Forward Key 1 Click on Operation Softkey...

Page 129: ...e field select Call Forward 4 Bottom Softkeys In the state fields check enable or uncheck disable the states you want to apply to this softkey Expansion Module Keys 5 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 6 In the Type field select Call Forward 7 Click to save your changes www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 130: ...ine is in the Connected state pressing the BLF Xfer key transfers the call to the extension unconditionally disregarding the status of the monitored extension If transferring a call to an extension fails a message Transfer Failed displays on the phone and you can reconnect the call get the call back by pressing the line key again BLF Xfer and Call Forward When the focused line is in the Ringing st...

Page 131: ...ld select BLF Xfer 4 In the Label field enter a label for the BLF Xfer key 5 In the Value field enter the monitored extension or the extension to transfer calls to for example 35 6 In the Line field select the line for which you want to use the key functionality Valid values are global 1 through 9 7 Bottom Softkeys In the state fields check enable or uncheck disable the states you want to apply to...

Page 132: ... Xfer 10 M675i In the Label field enter a label for the BLF Xfer key 11 In the Value field enter the monitored extension or the extension to transfer calls to for example 35 12 In the Line field select the line for which you want to use the key functionality Valid values are global 1 through 9 13 Click to save your changes www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 133: ...al Xfer key causes the phone to go offhook and dial the predefined extension Speeddial Xfer and Blind Transfer When the phone is connected to a call pressing the Speeddial Xfer key blind transfers the call to the predefined target If transferring a call fails a message Transfer Failed displays and you can reconnect the call get the call back by pressing the line key again Speeddial Xfer and Call F...

Page 134: ...ect Speeddial Xfer 4 In the Label field enter a label for the Speeddial Xfer key 5 In the Value field enter the speeddial extension or the extension to transfer calls to for example 5551212 6 In the Line field select the line for which you want to use the key functionality Valid values are global 1 through 9 7 Bottom Softkeys In the state fields check enable or uncheck disable the states you want ...

Page 135: ...er 10 M675i In the Label field enter a label for the Speeddial Xfer key 11 In the Value field enter the speeddial extension or the extension to transfer calls to for example 5551212 12 In the Line field select the line for which you want to use the key functionality Valid values are global 1 through 9 13 Click to save your changes www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 ...

Page 136: ...gure a softkey or expansion module key as a Speeddial Conf key and you press this key while on an active call the focused line changes to the dialing line A Cancel softkey displays on the phone allowing you to abort the conference speeddial if required The message Ringing displays below the number when the far end is ringing The message Conf Unavailable briefly displays when a conference is alread...

Page 137: ...t Speeddial Conf 4 In the Label field enter a label for the Speeddial Conf key 5 In the Value field enter the speeddial extension or the extension to add to the conference for example 5551212 6 In the Line field select the line for which you want to use the key functionality Valid values are global 1 through 9 7 Bottom Softkeys In the state fields check enable or uncheck disable the states you wan...

Page 138: ... 10 M675i In the Label field enter a label for the Speeddial Conf key 11 In the Value field enter the speeddial extension or the extension to add to the conference for example 5551212 12 In the Line field select the line for which you want to use the key functionality Valid values are global 1 through 9 13 Click to save your changes www InternetVoipPhone co uk sales internetvoipphone co uk 0800 08...

Page 139: ...ough the diverse web based language of XML Availability of these services depends on your phone system or service provider Reference For more information about XML Caller List Directory and Voicemail see the following XML Key on page 101 Callers List on page 182 Directory List on page 171 Voicemail on page 210 Note Other than the Services key you can also configure the Caller List and Directory Li...

Page 140: ...pansion Module N Softkeys 2 Select from Key 1 through Key 10 on the Top keys or Select from Key 1 through Key 20 on the Bottom keys 3 In the Type field select Services 4 In the Label field enter a label to apply to this key 5 Bottom Softkeys In the state fields check enable or uncheck disable the states you want to apply to this softkey Aastra Web UI Note By default the Services key is Key 1 on th...

Page 141: ... 6 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 7 In the Type field select Services 8 M675i In the Label field enter a label to apply to this key 9 Click to save your changes www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 142: ...d labels You can also dial directly from an entry in the Directory List In addition to creating a Directory softkey you can also download a Directory List to your PC if required using the Aastra Web UI Reference For more information about the Directory List see Directory List on page 171 Configuring a Directory Key Use the following procedure to configure a Directory key on the 6757i IP Phone The ...

Page 143: ...rectory 4 In the Label field enter a label to apply to this key 5 Bottom Softkeys In the state fields check enable or uncheck disable the states you want to apply to this softkey Expansion Module Keys 6 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 7 In the Type field select Directory 8 M675i In the Label field enter a label to apply to this key 9 Click to save y...

Page 144: ...mation about the Callers List see Callers List on page 182 Configuring a Callers List Key Use the following procedure to configure a Callers List key on the 6757i IP Phone The procedure shows the top softkeys screen as an example Note Your System Administrator can create a custom Callers List XML application allowing you to access the Callers List via an XML Key instead of the Callers List Key Thi...

Page 145: ...rs List 4 In the Label field enter a label to apply to this key 5 Bottom Softkeys In the state fields check enable or uncheck disable the states you want to apply to this softkey Expansion Module Keys 6 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 7 In the Type field select Callers List 8 M675i In the Label field enter a label to apply to this key 9 Click to sav...

Page 146: ... you can assign the Intercom key to any key on the top or bottom keys on the phone You can use the Intercom key to automatically connect with a remote extension for outgoing calls and to answer an incoming intercom call Reference For more information about the Intercom key see Using Intercom on page 154 Intercom Key www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 147: ...ugh Key 10 on the Top keys or Select from Key 1 through Key 20 on the Bottom keys 3 In the Type field select Intercom 4 In the Label field enter a label to apply to this key 5 Bottom Softkeys In the state fields check enable or uncheck disable the states you want to apply to this softkey Expansion Module Keys 6 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i Aastra...

Page 148: ...r Guide Line Keys and Softkeys 7 In the Type field select Intercom 8 M675i In the Label field enter a label to apply to this key 9 Click to save your changes www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 149: ... to configure a Phone Lock key on the 6757i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation Softkeys and XML or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 10 on the Top keys or Select from Key 1 through Key 20 on the Bottom keys 3 In the Type field select Phone Lock from the list of options Aastra Web UI www InternetVoipPhone c...

Page 150: ... Lamp illuminate steady ON An Unlock label appears next to the key you just pressed Unlock the Phone 1 Press the UNLOCK key A password prompt displays 2 Enter your user password and press ENTER The phone unlocks The LED for the key AND the Message Waiting Lamp go OFF The Lock label appears next to the key you just pressed Note You can lock unlock the phone using the new key you just configured usi...

Page 151: ...his is called Group Paging on the IP phones You can also specify group paging RTP addresses that the phone listens for when receiving RTP streams You can specify up to 5 listening multicast addresses at the path Basic Settings Preferences Group Paging RTP Settings For more information about Group Paging and how it works and to specify multicast addresses see Group RTP Paging receives RTP streams o...

Page 152: ...or Select from Key 1 through Key 60 M675i 8 In the Type field select Paging 9 M675i In the Label field enter a label to apply to this key 10 In the Value field enter a multicast IP address and a port number for the Paging key When you press this key the phone initiates an outgoing multicast RTP session to the specified address using the specified port For example 239 0 1 15 10000 11 To receive RTP...

Page 153: ...ming phone screen displays as follows 2 Press the Drop key to end the multicast RTP session and return to the idle screen IP Phone UI Notes 1 Recipient of a Paging call can set a global Do Not Disturb DND to ignore any incoming pages 2 For incoming Paging the phone uses the Intercom configuration settings The incoming Page is dependant on the Allow Barge In parameter setting and the Idling On Call...

Page 154: ...is ignored For more information about key behavior see Key Display Behavior on page 65 Configuring a None Key Use the following procedure to configure a None key on the 6757i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation Softkeys and XML or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 10 on the Top keys or Select from Key 1 thr...

Page 155: ...nd Softkeys Expansion Module Keys 4 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 5 In the Type field select None 6 Click to save your changes www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 156: ...gnored Configuring an Empty Key Use the following procedure to configure an Empty softkey on the 6757i phone 1 Click on Operation Softkeys and XML or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 10 on the Top keys or Select from Key 1 through Key 20 on the Bottom keys 3 In the Type field select Empty 4 Bottom Softkeys In the state fields check enable or uncheck di...

Page 157: ...d Softkeys Expansion Module Keys 5 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 6 In the Type field select Empty 7 Click to save your changes www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 158: ... as an example 1 Click on Operation Softkeys and XML or Click on Operation Expansion Module N Softkeys and Expansion Module Keys 2 Choose the key you want to delete from the phone 3 In the Type field select none 4 Click to save your changes The key function is deleted from the IP phone memory Aastra Web UI www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 159: ... your access to long distance area codes or dialing prefixes When your party picks up a timer appears on your display that records the length of your call If the Live DialPad option is on as soon as you press the first digit on the dial pad the phone automatically selects the next available line go off hook and dial as digits are pressed Note After dialing the number the phone has a short delay be...

Page 160: ...ng the audio mode on your phone see Audio Mode on page 34 To dial using handsfree first press and enter a number at the dial tone To answer a call on your phone using handsfree press or the line call appearance button If you are in Speaker audio mode lift the handset and press to switch between handsfree and handset If you are in Speaker headset audio mode press to switch between handsfree and hea...

Page 161: ...ect your desired volume 7 Press Enter to save the setting 8 Press Done to save changes and exit 9 If you do not wish to save changes press Cancel to return to the previous screen To Make and Receive Calls Using a Headset 1 Ensure that you have selected a headset audio mode by accessing the Options list under option Preferences Set Audio Audio Mode on the IP Phone 2 Plug the headset into the jack 3...

Page 162: ...e button for the active call When you hang up the remote phone also hangs up You can set specific incoming Intercom call features on the 6757i IP phone using the Aastra Web UI The following table describes these features IP Phone UI Incoming Intercom Features in Aastra Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the o...

Page 163: ...1 Play Warning Tone Allows you to enable or disable a warning tone to play when the phone receives an incoming intercom call on an active line Allow Barge In Allows you to enable or disable how the phone handles incoming intercom calls while the phone is on an active call Incoming Intercom Features in Aastra Web UI Description www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846...

Page 164: ...iew the other numbers 3 Press 2 to see the second most recently dialed number or 5 to see the oldest call on your list 4 To dial the displayed number press or lift the Handset or press any line keys 5 Press or the key to cancel Deleting from the Redial List Delete All Items 1 Press 2 Press the Delete Key then press the Delete Key again at the prompt to erase all items IP Phone UI Note Your System ...

Page 165: ...he handsfree LED flashes and the Mute key LED is ON You can use the Mute key to mute the handset headset or speakerphone The speaker light flashes slowly and you can hear the caller but they cannot hear you To switch mute on or off press IP Phone UI Note If you place a muted call on hold the phone automatically takes the call off mute when you reconnect to the call www InternetVoipPhone co uk sale...

Page 166: ...arance button for the new incoming call automatically places the connected call on hold and answers the new call To reconnect to a party press the line call appearance button for that call If you cannot answer the call the caller goes to voicemail if voicemail has been configured for your extension IP Phone UI Note The audio mode setting you have selected in the options list under Headset Settings...

Page 167: ...ut answering the call To do this press without picking up the handset If you re already on the phone your incoming call should go directly to voicemail Your phone screen displays a voicemail icon along with the number of waiting messages if you have unheard messages example x4 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 168: ...a call on hold 1 Connect to the call if not already connected 2 Press the Hold key The line call appearance light begins to flash slowly and after a short time the phone beeps softly to remind you that you still have a call on hold The screen displays Call Held with the line number the call is held at the phone IP Phone UI Note If you are connected to another call the phone does not beep to remind...

Page 169: ...oon as you press a new line call appearance button If you have more than one call on hold you can reconnect to a held call by pressing the line call appearance button where that call is being held Press to disconnect the call Retrieving a Held Call If you have more than 1 call on hold you can scroll through the held call information by pressing 3 and 4 navigation keys To reconnect to a call press ...

Page 170: ...to your extension Consultative Transfer You also have the option to consult with the person you are transferring the call to before you complete the transfer To do this simply remain on the line until the receiving party answers the call After consulting with the receiving party you can either complete the transfer or cancel the transfer to go back to the original call When you lift the handset on...

Page 171: ...again before the receiving end answers To complete a consultive transfer remain on the line to speak with the Party 2 before pressing the Transfer Key again to transfer Party 1 to Party 2 To cancel the transfer select Cancel on the display screen or press Transferring Two Existing Calls The 6757i allows you to perform a transfer of a call when there are currently two active calls on the phone For ...

Page 172: ... softkeys by default Use this key to create conference calls Screen that displays when handset is lifted Local Conferencing The 6757i phone supports up to 3 parties including yourself in a conference call This is called Local Conferencing and is the default method of conferencing on the 6757i Note Your System Administrator can set your Conference key to speeddial a specific number Contact your Sys...

Page 173: ...ce 4 Press the Conf Key A new line opens 5 Enter the phone number of Party 3 6 Wait for Party 3 to answer When Party 3 answers you can consult with them before adding them to the conference 7 Press the Conf key again to add Party 3 to the conference Party 1 which is yourself Party 2 and Party 3 are all connected to a single conference 8 To drop a party from the conference press the Conf key once m...

Page 174: ... your server limitations when your Administrator enables Centralized Conferencing If your Administrator does not enable Centralized Conferencing then the 6757i uses Local Conferencing by default Your Administrator can configure Centralized Conferencing globally on all lines or on specific lines Although for the global setting to work you must configure the lines with the applicable phone number Re...

Page 175: ...r answer an incoming call of a Party 3 Wait for Party 2 to answer When Party 2 answers you can consult with them before adding them to Conference 1 IP Phone UI Note When Centralized Conferencing is enabled on your phone local conferencing or three way conferencing works as indicated in the previous section Using Local Conferencing on page 165 Joining two active calls in a conference also works as ...

Page 176: ...s 8 through 12 If any party in the conference hangs up including the party that began the conference all other parties in the conference are still connected Setting Up Multiple Conferences for Sylantro Server only 1 Start Conference 1 using the procedures in the previous section Setting Up a Conference and Adding Multiple Parties for Sylantro and Broadsoft Servers on page 167 2 When you are finish...

Page 177: ...ss the Line Key that has the active conference For example Line 1 and Line 2 both have active conferences Pressing Line 1 joins Party 1 and Party 2 to the conference on Line 1 Pressing Line 2 joins Party 1 and Party 2 to the conference on Line 2 6 Press the Conf Key again to join the Parties to the active conference Ending a Conference and Transferring Remaining Parties The 6757i allows a Host to ...

Page 178: ...he call if not already connected for example if your caller is on hold Press or the line call appearance button of the active call to end the call If connected through the handset you can also place the handset back on hook to end the call IP Phone UI www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 179: ...rsonal phone book conveniently stored within your phone You can enter up to 200 entries into the 6757i Directory by adding them manually or by saving the number and name from other lists stored on your phone You can also dial directly from a directory entry On the 6757i you access the Directory by pressing Key 2 which is the Directory key Accessing Your Directory Use the following procedure to acc...

Page 180: ...st lift the handset or press any line keys 5 To add new entires press Add New 6 To delete the entire Directory List press DeleteList 7 Press the Quit to leave the Directory or press the Directory key again to quit Sorting Entries and Quick Search Feature You can sort multiple numbers according to preference and perform a quick search feature that allows you to enter the first letter that correspon...

Page 181: ...e Directory List The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List Screen 1 Screen 2 Directory List Limitations Maximum length of a line 255 characters Maximum length of a name 16 characters Maximum length of a label 14 characters Maximum length of a URI 45 characters Maximum number directory entries in the NVRAM 200 entries Name Number Line...

Page 182: ...red Use the Save softkey when you are finished adding the Label You can exit from Screen 2 at any time without saving by pressing the Cancel softkey Editing Entries in the Directory List On Screen 1 when the cursor is in the Line field softkey 5 displays a Change softkey The following example illustrates a Directory entry for Steve Smith with a phone number and an Office label Since the cursor is ...

Page 183: ...ens Per Entry If there are multiple numbers for an entry the 3 and 4 keys display for you to scroll multiple screens The following examples show Screen 1 as Steve Smith s Office number Screen 2 as Steve Smith s Home number and Screen 3 as Steve Smith s Cell number The first scroll 4 indicates there are multiple number entries for the name The 3 and 4 indicates you can scroll forward or backward be...

Page 184: ...rst screen to display for the entry would be the Cell number screen If no label is assigned to the entry the numbers would be arranged in the order you specify The following example illustrates the new arrangement of Steve Smith s number Note The Office label moves to the second position and the Home label moves to the last position Save Cancel Label Cell 1 Office 2 Home 3 Cell 783 444 5555 Line 1...

Page 185: ...Yes to delete the directory entry name number label and line from the Directory List 4 Press Cancel to cancel the delete function To delete specific numbers names or labels for an entry 1 Scroll to a name or number in the Directory List that has multiple numbers and or labels assigned to the entry 2 Press Delete The following screen displays 3 Press Number to delete only a specific number associat...

Page 186: ...ving from the Display You can save the name number and or label displayed on your screen during an active call to the Directory List using the following procedure Use the following illustration as a reference 1 During an active call while the name number and or label of the incoming caller displays to the LCD press the Directory key 2 Press the Add New key The name and or number from the active ca...

Page 187: ...ess Copy The entry is saved in the Directory List Saving from the Redial List You can save a name number and or label from the Redial List to the Directory List using the following procedure Use the following illustration as a reference 1 Press the Redial List key 2 Scroll to the entry you want to copy to the Directory List 3 Press Copy The entry is saved in the Directory List IP Phone UI IP Phone...

Page 188: ...t You can use any spreadsheet application to open the file for viewing The following is an example of a Directory List in a spreadsheet application The file displays the name phone number and line number for each Directory entry Note Your System Administrator can populate your IP phone Directory List with server directory files Contact your System Administrator for more details www InternetVoipPho...

Page 189: ...rectory 2 In the Directory List field click on A File Download message displays 3 Click OK 4 Enter the location on your computer where you want to download the Directory List and click SAVE The directorylist csv file downloads to your computer 5 Use a spreadsheet application to open and view the Directory List Aastra Web UI www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 190: ... last checked it Caller s List Screen Display You can view scroll and delete line items in the Callers List from the IP phone UI You can also directly dial from a displayed line item in the Callers List Display Item Description 450 349 0438 Indicates you have returned the call from the Callers list N MAR 04 3 30pm 2x N indicates a new call XX New Callers When you re not on the telephone and not in...

Page 191: ...tion press the 2 or the 5 Scroll keys 5 To save a line item to a softkey for speeddialing press the Save softkey and enter the line number at the Save to prompt that is already configured for speeddialing at a softkey 6 To dial a displayed entry from the Callers List pick up the handset press the handsfree button or press a line key 7 To exit the Callers List press the Callers List key IP Phone UI...

Page 192: ...wing procedure to edit the Callers List Use the following illustration as a reference 1 Press the Callers List Key 2 Press 2 and 5 to find the entry you want to edit Press 2 to view the most recent call or 5 to see the oldest call on your list 3 Press any key on the dial pad to begin editing 4 To move the cursor one digit to the right press 4 To erase one digit to the left of the cursor press 3 5 ...

Page 193: ...on as a reference 1 Press the Callers List Key 2 Use 2 and 5 keys to find the item you want to delete 3 Press the Delete softkey 4 Press the Delete softkey again at the prompt to erase the item Use the following procedure to delete all items from the Callers List 1 Press the Callers List Key 2 Press the Delete softkey 3 Press the Delete softkey again at the prompt to erase all items IP Phone UI IP...

Page 194: ...heet application This file displays the name phone number and the line that the call came in on Download the Callers List Use the following procedure to download the Callers List to your PC using the Aastra Web UI 1 Click on Operation Directory 2 In the Callers List field click on A File Download message displays 3 Click OK 4 Enter the location on your computer where you want to download the Calle...

Page 195: ...ed Configuration on page 193 for more information about call forwarding to other numbers On the 6757i you can set DND on the phone side for a specific account or for all accounts on the phone You can set three modes for DND using the Aastra Web UI at the path Basic Settings Preferences General DND Key Mode Account Phone default and Custom DND performs according to the mode you set You can then con...

Page 196: ...enable DND on the IP Phone Configuring DND The following describes configuring DND on your phone To configure a DND key see the section Do not Disturb DND Key on page 82 Key LED Behavior for All Modes MWI LED Behavior for All Modes DND key LED RED if current account in focus has DND ON DND key LED OFF when current account in focus has DND disabled MWI LED ON if current account in focus has DND ON ...

Page 197: ...ey toggles all accounts on the phone to ON or OFF custom Sets the phone to display custom screens after pressing the DND key that list the account s on the phone The user can select a specific account for DND turn DND ON for all accounts or turn DND OFF for all accounts 3 Click to save your changes The changes takes affect immediately without a reboot Aastra Web UI Notes 1 If there is only one acc...

Page 198: ...licable If you selected Phone mode the first account allows you to change the DND status for all accounts 2 Number and name of accounts that display to this screen are dependant on the number and name of accounts configured on the phone In the screen in step 4 Screenname1 is configured on Line 1 Screenname2 is configured on Line 2 and Screenname3 is configured on Line 3 Only your Administrator can...

Page 199: ...the phone Toggling to OFF disables DND on all accounts on the phone Use the RIGHT and LEFT arrow keys to scroll through each account Use the RIGHT and LEFT arrow keys to scroll through each account In the above example toggling Screenname1 to DND ON enabled DND for Screenname2 and 3 also Note Enabling DND in Phone mode toggles all accounts on the phone to DND ON Tues Jan1 10 00am Services Dir Call...

Page 200: ...ame1 and 3 have DND ON as indicated by a check mark 3 Screenname2 has DND off as indicated by an X The ALL ON and ALL OFF softkeys allow you to enable or disable DND on all accounts respectively 2 You use the CHANGE key to enable or disable DND for a specific account selected 3 Press DONE to save the change Indicates Indicates DND On DND Off Services Dir Callers Change All On All Off 1 Screenname1...

Page 201: ...CFWD key applies to the account in focus Phone The Phone mode allows you to set the same CFWD configuration for all accounts All Busy and or No Answer When you configure the initial account the phone applies the configuration to all other accounts In the Aastra Web UI only the account you configured is enabled All other accounts are grayed out but set to the same configuration Using the Aastra Web...

Page 202: ...D Busy or CFWD No Answer is enabled for the account in focus CFWD key LED OFF if any CFWD mode is disabled MWI LED ON if current account in focus has CFWD ALL enabled MWI LED OFF if CFWD All is disabled Note If you make changes to the configuration for CFWD via the IP Phone UI you must refresh the Aastra Web UI screen to see the changes www InternetVoipPhone co uk sales internetvoipphone co uk 080...

Page 203: ... 3 In the Type field select Call Forward from the list of options 4 optional If required enable or disable the applicable states for the Call Forward key Idle Connected Incoming Outgoing and or Busy Aastra Web UI Note Optional You can configure a Call Forward key on your phone to access the Call Forward menus if desired If you do not configure a Call Forward key you can still access the Call Forwa...

Page 204: ...allows you to configure CFWD on a per account basis Pressing a configured CFWD key applies to the account in focus Phone The Phone mode allows you to set the same CFWD configuration for all accounts All Busy and or No Answer When you configure the initial account the phone applies the configuration to all other accounts In the Aastra Web UI only the account you configured is enabled All other acco...

Page 205: ... Accounts must be set up by your System Administrator 12 For each account enable the CFWD state by placing a check mark in one or more of the following State fields All Busy No Answer The All option forwards all incoming calls for this account to the specified phone number regardless of the state of the phone The phone can be in the Busy or No Answer states or can be in the idle state The phone st...

Page 206: ... of rings the phone can forward the call to a different specified number such as a cell phone number Notes 1 If you selected Account mode in step 5 you can enable disable each account or all accounts as applicable You can enter different phone number for each enabled state If you selected Custom mode you can enable disable each account or all accounts as applicable You can enter different phone nu...

Page 207: ...nd Screenname3 has CFWD disabled as indicated by no message displayed 2 Press the Call Forward key The Call Forward Mode screen displays for the account you selected Use the UP and DOWN arrow keys to scroll through each state type Notes 1 If there is no CFWD key configured on the phone or it is removed you can still enable CFWD via the IP Phone UI at the path Options Call Forward 2 If there is onl...

Page 208: ... CFWD states for the current account in focus All On Enables all CFWD states for the current account in focus CopytoAll Key Copies the call forward phone number and state of the Call Forward mode All Busy No Answer in focus to every Call Forward mode of that account For example if you have the cursor pointing at the All state and it is enabled and has a call forward phone number configured pressin...

Page 209: ...elete characters Note You can press the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call forward mode to every account on the phone Every account will have the same settings for that call forward mode Call Forward Mode NoAns AllAccts Cancel Done State On Number 5551212 No Rings 1 Services Dir Callers Change Call Forward Mode NoAns AllAccts Cancel Do...

Page 210: ...l enabled 10 Press the Call Forward key The Call Forward menu displays Use the UP and DOWN arrow keys to scroll through each state type In the above example CFWD All is enabled as indicated by a check mark 3 CFWD Busy is enabled but no call forward phone number is configured as indicated by a and CFWD No Answer is disabled as indicated by an X Note In Phone mode when you change the call forward co...

Page 211: ... also use the following keys if required All Off Key Disables all CFWD modes All On Key Disables all CFWD modes CopytoAll Key Copies the call forward phone number and state of the Call Forward mode All Busy No Answer in focus to every Call Forward mode For example if you have the cursor pointing at the All state and it is enabled and has a call forward phone number configured pressing the CopytoAl...

Page 212: ...ANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 16 Press DONE in the CFWD State Screen to save all changes Call Forward Mode NoAns ...

Page 213: ...creenname1 has one or more CFWD states enabled as indicated by a check mark 3 Screenname 2 has one or more CFWD states enabled but a specific state has no call forward phone number configured as indicated by a and Screenname3 has one or more CFWD states disabled as indicated by an X Note In Phone mode the configuration applies to all the accounts on the phone Tues Jan1 10 00am Services Dir Callers...

Page 214: ... by an X 6 Select a state for the selected account s using the UP and DOWN arrow keys You can enable disable any or all of the following states for a specific account or for all accounts with individual configurations All Enables CFWD All for an account and forwards all incoming calls for that account to the specified number The phone number can be different between accounts Busy Enables CFWD Busy...

Page 215: ...s the Call Forward State screen In the following example the CFWD All state is ON 8 Press the CHANGE key in the CFWD State screen With the cursor in the State field toggle the state ON and OFF by pressing the CHANGE key Note You can press the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call forward mode to every account on the phone Every account wi...

Page 216: ... Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 11 Press DONE in the CFWD State screen to save all changes...

Page 217: ... number New Calls on the idle screen is cleared Accessing and Clearing Missed Calls Use the following procedure to access and clear missed calls from the Callers List Once you display the Callers List the number New Calls indicator clears Use the following illustration as a reference 1 Press Callers List key on the phone 2 Use the 2 and 5 keys to scroll through the line items in the Callers List t...

Page 218: ...ed with an ellipse character at the end of the number URI string The end of the Voicemail list displays the number of new voicemail messages if any exist Contact your System Administrator for lines configured for Voicemail Using Voicemail 1 Press the Services key on the phone 2 Select Voicemail 3 Use the 2 and 5 keys to scroll through the line items in the Voicemail list 4 When you have selected a...

Page 219: ... DTMF playback when a number is dialed from the softkeys When suppression of DTMF playback is disabled and you press a softkey the IP phone dials the stored number and displays each digit as dialed in the LCD window When the suppression of DTMF playback is enabled the IP phone dials the stored number and displays the entire number immediately in the LCD window allowing the call to be dialed faster...

Page 220: ...Click on Basic Settings Preferences 2 Go to the General section 3 The Suppress DTMF Playback field is enabled by default To disable this field uncheck the box 4 Click to save your settings www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 221: ...ic frequencies One tone is generated from a high frequency group of tones and the other from a low frequency group If you enable the Display DTMF Digits parameter the digits you are dialing from the keypad or from a softkey display to the IP phone s LCD display This parameter is disabled by default no digits display when dialing You can enable the Display DTMF Digits parameter using the Aastra Web...

Page 222: ...ional Features 2 Enable the Display DTMF Digits field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click to save your settings www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 223: ... or accept transferred calls if there is no active calls If call waiting is disabled intercom calls are treated as regular incoming calls and are rejected pre dialing with live dial pad disabled still accepts incoming calls the Incoming Call Interrupts Dialing parameter is ignored because the incoming call is automatically rejected for information on Incoming Call Interrupts Dialing see page 221 t...

Page 224: ...nal Features 1 Click on Basic Settings Preferences General 2 The Call Waiting field is enabled by default To disable this field uncheck the box 3 Click to save your settings www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 225: ...re using the Aastra Web UI Configuring Call Waiting Tone Use the following procedures to configure a call waiting tone on the IP phone 1 Click on Basic Settings Preferences General 2 The Play Call Waiting Tone field is enabled by default To disable this field uncheck the box 3 Click to save your settings Aastra Web UI Note Play Call Waiting Tone is enabled by default www InternetVoipPhone co uk sa...

Page 226: ...he Aastra Web UI Configuring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phone 1 Click on Basic Settings Preferences General 2 The Stuttered Dial Tone field is enabled by default To disable this field uncheck the box 3 Click to save your settings Aastra Web UI Note Stuttered Dial Tone is enabled by default www InternetVoipPhone co uk sales internetvo...

Page 227: ...feature in a custom XML application or in the configuration files the value you set in the Aastra Web UI overrides the Administrator s setting Setting and saving the value in the Aastra Web UI applies to the phone immediately Configuring XML Beep Support Use the following procedures to configure an XML beep on the IP phone 1 Click on Basic Settings Preferences General 2 The XML Beep Support field ...

Page 228: ...conds for each message to display before scrolling to the next message You can increase or decrease this time as required Setting and saving the value in the Aastra Web UI applies to the phone immediately Configuring Status Scroll Delay Use the following procedures to specify a status scroll delay on the IP phone 1 Click on Basic Settings Preferences General 2 Enter a value in the Status Scroll De...

Page 229: ... regardless of whether the Incoming Call Interrupts Dialing is enabled or disabled For Transfer and Conference the incoming calls always go to an available line other than the one you are using for dialing and the incoming call s line LED blinks The LCD still displays your dialing screen Intercom Behavior If Incoming Call Interrupts Dialing is enabled and you are dialing an outgoing Intercom call ...

Page 230: ...on the IP Phone 1 Click on Basic Settings Preferences General 2 Enable the Incoming Call Interrupts Dialing field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click to save your settings Aastra Web UI Note Incoming Call Interrupts Dialing is disabled by default www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 231: ...tionality so that the phone stays focused on the connected call You can do this using the Switch Focus to Ringing Line parameter in the Aastra Web UI Configuring Switch Focus to Ringing Line Using the Aastra Web UI Use the following procedure to enable or disable the Switch Focus to Ringing Line using the Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Switch Focus to Ringing Lin...

Page 232: ...is created The phone switches back immediately after the call ends conference For incoming calls the phone switches back immediately after the call ends transfer For incoming or outgoing calls the current behavior is that the same line used to transfer the call does not change For incoming calls the phone switches back immediately after the call transfers blf The phone switches back immediately af...

Page 233: ...d line to 1 when a call incoming or outgoing ends on the phone on any line the phone switches focus back to Line 1 3 In the Preferred Line Timeout field enter the amount of time in seconds that the phone switches back to the preferred line after a call incoming or outgoing ends on the phone or after a duration of inactivity on an active line Default is 0 Valid values are 0 to 999 4 Click to save y...

Page 234: ...tive call When you disable this parameter pressing the Goodbye key hangs up the active call If you disable this feature and the phone receives another call when an active call is already present the phone displays a softkey 1 as Answer and softkey 2 as Ignore Configuring Goodbye Key to Cancel Incoming Calls Use the following procedure to configure the Goodbye key to cancel incoming calls on the IP...

Page 235: ...dbye Key Cancels Incoming Call is disabled AND a second call comes in while you are on an active call press the Goodbye key to hang up on the active call so you can answer the second incoming call Goodbye Key Cancels Incoming Call is disabled AND a second call comes in while you are on an active call press the Ignore softkey to ignore the second incoming call and remain on the active call OR press...

Page 236: ...iscovered on the network port mappings are set up between the phone and the Internet Gateway Device IGD in your network The phone controls the opening closing and polling of ports on the IGD HTTP and SIP use a single port each RTP RTCP uses a range of ports You can enable the UPnP mappings to specific lines on your phone You set this configuration using the Aastra Web UI at Basic Settings Preferen...

Page 237: ... the setting to a specific line by selecting a line from the list Valid values are 0 through 10 The line you select is the line that your remote phone uses to perform Universal Plug and Play on the network you are connecting to 3 Click to save your settings www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 238: ...re the MWI indicator using the Aastra Web UI Configuring Message Waiting Indicator Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone 1 Click on Basic Settings Preferences General 2 The Message Waiting Indicator Line field is set to ALL lines by default If required change the setting to a specific line by selecting a line from ...

Page 239: ...he intercom call you disable this feature Microphone Mute is enabled by default Incoming Intercom Features in Aastra Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller Auto Answer Allows you to enable or disable the IP phone to automatically answer an Intercom call If auto answer is enabled on the IP p...

Page 240: ... You can configure whether or not the IP phone allows an incoming intercom call to interrupt an active call The Allow Barge In parameter controls this feature When you enable the this parameter which is the default value an incoming intercom call takes precedence over any active call by placing the active call on hold and automatically answering the intercom call When you disable this parameter an...

Page 241: ...Intercom calls made by the originating caller To disable this field uncheck the box 4 The Play Warning Tone field is enabled by default If Auto Answer is enabled the phone plays a warning tone when it receives in incoming intercom call To disable this field uncheck the box 5 The Allow Barge In field is enabled by default If Allow Barge In is enabled the phone puts an active call on hold and answer...

Page 242: ... that was dialed out from the phone You can Press the REDIAL button twice to redial the last number dialed Press the REDIAL button once scroll the list of numbers then press the REDIAL button again to dial the number that displays on the screen The last number redial feature for the Redial key is static and is not configurable www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846...

Page 243: ...sts the ringing display is dependant on the setting for the Allow Barge In parameter See Allow Barge In on page 232 If this parameter is disabled and there is no other call on the phone then the paging is automatically played via the default audio device If there is an existing call on the phone the call initially displays in the ringing state The user has the option to accept ignore the call If t...

Page 244: ... the IP address in dotted decimal format for example 239 0 1 15 10000 239 0 1 20 15000 You can enter up to 5 listening multicast addresses If this field is blank the Paging Listening capability is disabled on the phone 3 Click to save your settings Aastra Web UI Notes 1 Recipient of a Paging call can set a global Do Not Disturb DND to ignore any incoming pages 2 For incoming Paging the phone uses ...

Page 245: ...tact your System Administrator Configuring LLDP ELIN Use the following procedure to enable or disable LLDP ELIN using the Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Use LLDP ELIN field is enabled by default If required disable this field by unchecking the check box 3 Click to save your settings Note If the phone receives location information in ECN ELIN format 10 to 25 numer...

Page 246: ...e call hear an audible beep when another party has joined the call If a phone is configured for SCA bridging and it attempts to join a call but the account on the server does not have this functionality enabled an error message displays to the LCD on the phone The SCA call bridging feature is disabled by default on all phones Your Administrator can enable disable this feature if required Contact y...

Page 247: ...r end Held Slow Flashing Green Far end Slow Flashing Red Far end Hold private Slow Flashing Green Far end Solid Red Far end Bridge active Solid Green Far end Solid Red Far end Bridge held Slow Flashing Green Far end Solid Red Far end State Call Icon Call LED Non Call Icon Non Call LED Idle Small circle None Small circle None Seized N A N A Sold Circle Solid Red Progressing outgoing call Empty circ...

Page 248: ...l Line Key Pressed Idle N A Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer N A Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge active Hold Bridge Bridge held Retrieve Bridge www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 249: ...indicator on the phone it was initially directed to This feature is called the Missed Call Summary Subscription and can be configured by your System Administrator For this feature to work you must configure voicemail on the phone that the call was initially directed to For example phones A B and C are connected to the server Your Administrator configures the server to direct calls coming into phon...

Page 250: ...e handset before dialing a preconfigured number If you do not dial a number within the time allotted then the IP phone begins to dial the number The Autodial feature is available on a global or per line basis Contact your System Administrator for more information Centralized Conferencing The 6757i supports centralized conferencing for Sylantro and Broadsoft servers This feature provides centralize...

Page 251: ...e incoming call or ignore it When the 3 Ignore Answer 4 line displays you can press the Right Arrow key Answer to answer the incoming call without disturbing the current XML application When you answer the call the 3 Ignore Answer 4 line disappears from the LCD Pressing the Left Arrow key Ignore ignores the incoming call without disturbing the current XML application Contact your System Administra...

Page 252: ... seconds of the audio data or the complete file has been accumulated Follows the standard phone behavior of speaker head set hand set IP Phone UI Screen During WAV Streaming The 6757i screen displays the following during WAV streaming To abort the WAV streaming press any of the following Goodbye key Drop softkey You can also place the handset if in use on hook Using the Keypad During Active XML Ap...

Page 253: ...ng and holding the Options key to display the phone side Services Menu IMPORTANT NOTES If no Options URI script is configured the local Options Menu on the phone displays as normal If you configure password access to the Options Menu this password is required when accessing the local Option Menu but is not required for the Options Key redirection feature Pressing the Options Menu for redirection f...

Page 254: ...licable to the XML application even though the phone is locked However any keys NOT associated with the XML application cannot be used when the phone is locked Also XML Get Requests override the locked feature on the phone so that any softkey pressed by the user that initiates a Get Request continues to get sent Only a System Administrator can configure the feature of XML override for a locked pho...

Page 255: ...sword Username can be up to 40 characters and Password can be up to 20 characters A System Administrator can optionally configure a Domain Name to be used as the Username e g username domain com A user can navigate the screen using the navigation keys arrow keys on the phone The screen provides a SUBMIT key for submission of the field information and a CANCEL key for exiting the login screen Appro...

Page 256: ...im calls Mark at x400 2 Mark s phone is busy 3 Mark s phone diverts the incoming call to another destination Roger x 464 4 Tim s phone displays name and extension of where the call is being diverted to and reason for diverting the call The screen scrolls between Screen 1 and Screen 2 5 Roger s phone accepts the call and displays the name and number of the phone the incoming call Tim and the name o...

Page 257: ... phone does not display call destination information your System Administrator may have disabled this feature Contact your System Administrator for more information Note When both call diversion and call destination are enabled the information displays to the phone s screens in the following order Screen 1 Caller info Screen 2 Call destination Screen 3 Call diversion Call Destination Information 6...

Page 258: ...des a paper label for convenient key labeling Model M675i The M675i provides 10 softkeys in each column totaling 20 keys on the keypad The M675i also provides 3 keys at the bottom left of the unit These keys represent Page 1 Page 2 and Page 3 of the LCD display The M675i has 20 keys available on each page totaling 60 softkeys Each key provides an LED for indicating call status The M675i provides a...

Page 259: ...For more information about configuring the expansion module keys with these functions see the Softkeys on page 61 none pickup line Last Call Return lcr speeddial Call Forward do not disturb DND BLF Xfer Busy Lamp Field BLF Speeddial Xfer BLF List Speeddial Conf Auto Call Distribution ACD Directory Directed Call Pickup Callers List Extensible Markup Language XML Intercom flash Services sprecode Pho...

Page 260: ...ss the softkey you want to use when applicable M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys Each screen consists of 2 columns with the following default headings on each page Page 1 List 1 and List 2 Page 2 List 3 and List 4 Lock Phone BLF Key Office spe...

Page 261: ...information about installing M670i and M675i modules on your phone see the Aastra 6757i SIP IP Phone Installation Guide Note Your System Administrator can customize the headings on each M675i Expansion Module screen Contact your System Administrator for more information List 1 List 2 BLF 200 Home speeddial Lock Unlock Softkeys Function Keys Press for page 1 Press for page 2 Press for page 3 Page 1...

Page 262: ...expansion module key to create a speeddial key and configure it the same way you configure a speeddial key on the phone For a procedure on creating a speeddial key see Press and Hold to Create a Speeddial applicable to softkeys keypad keys expansion module keys on page 72 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 263: ...e the section Set Audio on page 34 for instructions on how to change the Set Audio option Why can t I get a dial tone Check for any loose connections and that the phone has been installed properly For installation instructions please refer to the Installation and Setup section in the Aastra 6757i Installation Guide provided with your phone Why doesn t my phone ring Check the ring volume on your ph...

Page 264: ... 23 Why does my phone display the No Service message The phone displays the No Service message if the SIP settings have not been set up correctly Contact your System Administrator for more information How do I change my user password You can change the user password from the IP phone UI or the Aastra Web UI 1 Press on the phone to enter the Options List 2 Select User Password and press Enter 3 Ent...

Page 265: ...nging your password see User Password on page 52 Why does my phone display Bad Encrypted Config The IP phone displays Bad Encrypted Config because encrypted configuration files are enabled but the decryption process has failed Report this error to your System Administrator Aastra Web UI Note By default the user name is user not case sensitive and the password field is left blank If you have forgot...

Page 266: ...select 3 Press the 2 key to scroll to the Restart Phone option 4 Press the 4 key to confirm and restart the phone If you do not wish to restart your phone press the 3 key to cancel 1 Click on Operation Reset 2 Click 3 Click OK at the confirmation prompt IP Phone UI Note Your phone is out of service temporarily during the restart and downloading process Aastra Web UI www InternetVoipPhone co uk sal...

Page 267: ...ck key on your phone see Making Calls on page 151 Use the following procedures to lock an IP phone and prevent it from being used or configured Lock the Phone 1 Press on the phone to enter the Options List 2 Select Phone Lock and press Enter 3 Press 4 to set the phone to lock 4 Press on the phone The following message displays Phone is locked Unlock the Phone 1 Press on the phone to enter the Opti...

Page 268: ... phone locks dynamically and displays the following message Phone is locked Unlock the Phone 3 Click on Operation Phone Lock 4 In the Unlock the Phone field click The phone unlocks dynamically and displays the following message Phone is unlocked www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 269: ...one company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the telephone is in your possession Aastra Telecom shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly a...

Page 270: ...pping charges For further information and shipping instructions In North America contact our service information number 1 800 574 1611 Outside h America contact your sales representative Note Repairs to this product may be made only by the manufacturer and its authorized agents or by others who are legally authorized This restriction applies during and after the warranty period Unauthorized repair...

Page 271: ... AU Sydney AU Broken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba AZ Baku CET GST AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST AZT BA Sarajevo BB Barbados BE Brussels BG Sofia BM Bermuda BO La Paz BR Noronha BR Belem BR Fortaleza BR Recife BR Araguaina BR Maceio BR Sao Paulo BR Cuiaba BR Porto Velho BR Boa Vista BR Manaus BR Eirunepe BR Rio Branco...

Page 272: ...o Domingo CET CET AST AST EE Tallinn ES Madrid ES Canary EET CET WET FI Helsinki FJ Fiji FK Stanley FO Faeroe FR Paris EET NZT FKS WET CET GB London GB Belfast GD Grenada GE Tbilisi GF Cayenne GI Gibraltar GP Guadeloupe GR Athens GS South Georgia GT Guatemala GU Guam GY Guyana GMT GMT AST GET GFT CET AST EET GST CST CST GYT HK Hong Kong HN Tegucigalpa HR Zagreb HT Port au Prince HU Budapest HKS CS...

Page 273: ...ST PST NI Managua NL Amsterdam NO Oslo NR Nauru NU Niue NZ Auckland NZ Chatham CST CET CET NRT NUT NZS CHA OM Muscat GST PA Panama PE Lima PL Warsaw PR Puerto Rico PT Lisbon PT Madeira PT Azores PY Asuncion EST PES CET AST WET WET AZO PYS RO Bucharest RU Kaliningrad RU Moscow RU Samara RU Yekaterinburg RU Omsk RU Novosibirsk RU Krasnoyarsk RU Irkutsk RU Yakutsk RU Vladivostok RU Sakhalin RU Magada...

Page 274: ...lvador CET SGT CET CET CET SRT CST TR Istanbul TT Port of Spain TW Taipei EET AST CST UA Kiev US Eastern US Central US Mountain US Pacific US Alaska US Aleutian US Hawaii UY Montevideo EET EST CST MST PST AKS HAS HST UYS VA Vatican CET YU Belgrade CET Time Zone Name Time Zone Code www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 275: ...phone 181 186 editing 184 using 183 using on phone 183 Callers List key 136 callers list key customizable 242 callers list softkey for 136 calls receiving 158 calls ending 170 calls transferring 162 conferencing ending 169 transfer remaining parties 169 conferencing calls 164 conferencing centralized 242 contrast level setting 30 D DCP key 95 deleting a key 150 dial plan emergency 58 dial tones st...

Page 276: ... key 138 Intercom key softkey for 139 intercom outgoing calls using 241 Intercom using 154 Introduction 261 IP address finding 23 256 K key descriptions 12 key redirection 245 keys ACD key 90 BLF key 84 BLF List key 87 BLF Xfer key 122 Call Forward key 120 Callers List key 136 DCP and GCP 95 deleting 150 Directory key 134 DND key 82 Empty key 148 Flash key 107 Intercom key 138 Last Call Return lcr...

Page 277: ...1 playing a WAV file 244 plugging in the phone 4 preferred line 224 preferred line timeout 224 R redial 156 restarting the phone 55 ring tone sets 28 ring tones 27 RTP paging group 235 S Services key 131 services key customizable 242 softkeys 61 answer softkey for XML 243 as line call appearances 67 as speeddials 71 ignore sofkey for XML 243 special character softkey for XML 243 state based 64 spe...

Page 278: ...ing 255 no speakerphone 255 phone displays Bad Encrypted Config 257 phone displays No Service 256 restarting the phone 258 using services 256 VM message light not working 255 U UPnP mapping lines 228 user password 52 using your phone 60 V voicemail 159 210 W warning tone for Intercom 232 warranty limited 261 Web UI using 18 X XML application title 101 XML application URI 101 XML beep support 219 X...

Page 279: ...www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

Page 280: ...en made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Copyright 2008 Aastra Telecom www aastra com All Rights Reserved www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 ...

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