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Aastra ATP-CNX-040-01, Administrator'S Manual

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Aastra ATP-CNX-040-01 Administrator'S Manual Download Page 160

Downloading logs

5-40

ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 

CNX System Administrator Guide

Downloading logs

Description

This section describes the call detail record (CDR) logs generated by the Aastra 
CNX. It also provides a procedure for downloading CDR logs to your local PC.

Note: 

The 

Download Logs

 window displays a “

Support Logs

” tab and a 

“

CDR Logs

” tab. The 

Support Logs

 maintenance is for Technical 

Support use 

only

. Therefore, this section of the guide describes CDR logs, 

and provides a procedure for maintaining CDR logs 

only

.

Summary of Contents for ATP-CNX-040-01

Page 1: ...ATP CNX 040 01 Document Revision 01 07 Aastra CNX Conference Network Switch Release 1 3 June 2006 Aastra CNX Conference Network Switch System Administrator Guide...

Page 2: ...is a registered trademark of Xerox Corporation Inc UNIX is a registered trademark in the United States and other countries licensed exclusively through The Open Group All other third party trademarks...

Page 3: ...neral warnings xiv Lithium battery caution xiv Compliances xiv Software licensing and copyright xv Introduction Congratulations xvii What is in the Aastra CNX shipping package xvii Chapter 1 Aastra CN...

Page 4: ...k the Aastra CNX 1 9 Apply power to the Aastra CNX 1 9 Check the LEDs 1 9 Illustration 1 10 Alarm Indicators 1 10 Configure the network settings 1 11 Requirements 1 11 Procedure 1 11 Using the Aastra...

Page 5: ...al configuration 3 1 Modifying the initial configuration 3 2 Logging in to the Aastra CNX 3 10 Description 3 10 Requirements 3 10 Procedure 3 11 Configuring the Aastra CNX 3 14 Description 3 14 Proced...

Page 6: ...al status 5 22 Description 5 22 Displaying operational status 5 23 Entering editing License Key 5 25 Description 5 25 Procedure 5 26 Rebooting the Aastra CNX 5 28 Description 5 28 Procedure 5 28 Savin...

Page 7: ...ts Appendix A Conference key options Participant and Moderator key options A 1 Description A 1 Appendix B Additional information about CDR logs Description B 1 What do the CDR logs contain B 1 Where a...

Page 8: ......

Page 9: ...turned to Aastra at the customer s sole expense Aastra shall repair or replace defective Products returned under Warranty at no charge to customer and Aastra shall bear the expense of the return shipm...

Page 10: ...this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone modular plug is provided with...

Page 11: ...t appareil num rique Aastra CNX respecte les limites de bruits radio lectriques visant les appareils num riques de classe A prescrites dans le R glement sur le brouillage radio lectrique du minist re...

Page 12: ...les r seaux de t l communications Le minist re ne garantit pas que l appareillage fonctionnera la satisfaction de l utilisateur Avant d installer l appareillage s assurer qu il peut tre branch aux in...

Page 13: ...Directive 89 336 EEC Conformity is declared by the application of EN 55 022 1998 and EN 55 024 1998 WARNING This is a Class A product In a residential area this product may cause radio interference i...

Page 14: ...airflow blockage to power supply vents or chassis vents Before installing the Aastra CNX rackmount version ensure that the rack is sturdy and well secured Lithium battery caution CAUTION Danger of ex...

Page 15: ...ibution of the CNX product are deemed to be acceptance of the Software Licensing terms contained within the Aastra CNX Service Level Agreement Associated third party license agreements and applicable...

Page 16: ......

Page 17: ...ckage The Aastra CNX is carefully and securely packaged within the shipping container Upon opening the shipping package inventory the contents to be sure there are no missing or damaged parts The foll...

Page 18: ...1 Aastra CNX Installation and Setup Procedures Aastra CNX unit Power cable CompactFlash card Rack mounting brackets with Technical documentation CD ROM CNX POWER STATUS 1 2 COMPACTFLASH ALARM ACTIVE 1...

Page 19: ...Conference Network Switch This section also provides a list of additional parts that you need to install the Aastra CNX References For more information about the Aastra CNX see Chapter 2 About the Aa...

Page 20: ...to four RJ 48C T1 E1 cable s not provided One 9 pin male DB 9 to female DB 9 RS 232 serial cable One or two RJ 45 10 100BaseT Ethernet cable s not provided Optional One 9 pin male DB 9 to female DB 25...

Page 21: ...ssing or damaged parts as described in the Introduction section of this guide Determine location of Aastra CNX desktop or rackmount Procedure To determine the location of your Aastra CNX Step Action a...

Page 22: ...is sturdy and well secured Caution The operating environment must provide unobstructed front to back airflow to the chassis that is mounted in a rack Step Action a Mount the rackmount brackets to the...

Page 23: ...s provided in the following table For the procedures in this section refer to the illustration on page 1 6 Local connection Procedure To connect a local PC or terminal Parameter Value Baud rate 9600 F...

Page 24: ...the back panel of the Aastra CNX and the other end to a LAN port Step Action a Attach the 9 pin male connector on the serial cable to the female console port on the rear panel of the Aastra CNX b Atta...

Page 25: ...e applicable interfaces on the rear of the Aastra CNX as described in the following procedure Step Action a Connect RJ 48C T1 E1 cable s to the RJ 48C T1 E1 port s on the rear panel of the Aastra CNX...

Page 26: ...s b Plug the male 3 prong connector on the power cable into the power receptacle as shown in the illustration below c Insert the plug at the other end of the power cable into a grounded power source 1...

Page 27: ...setup your network settings See Step 7 Configure the network settings Check the LEDs To check the Aastra CNX LEDs Step Action a Check the common LEDs on the front panel The Power and Status LEDs shou...

Page 28: ...unit Contact your System Administrator Note During bootup of the Aastra CNX the Status LED is ON Red for 1 second This is a normal condition at bootup b When the T1 E1 port s are enabled check that t...

Page 29: ...twork interface via the Ethernet port s The Aastra CNX must be turned on You must be running a terminal emulator on your PC Terminal emulator must be set as follows Baud Rate 9600 Data 8 bit Parity No...

Page 30: ...Utility please press enter to continue 2 Press Enter The following displays Hostname 3 Enter the hostname for the Aastra CNX and press Enter For example Hostname cnx1 The following displays Configurin...

Page 31: ...to use as a management interface and press Enter For example Default Gateway 192 168 2 1 The following displays Before the following information is configured please verify the information below is c...

Page 32: ...erver 1 Nameserver 2 10 Enter the IP address of the DNS servers for the Aastra CNX and press Enter For example Nameserver 1 192 167 2 11 Nameserver 2 192 168 2 12 The following message and prompts dis...

Page 33: ...MT 0 Kwajalein PST8PDT Universal Arctic EST GMT0 Libya Pacific W SU Asia EST5EDT Greenwich MET Poland WET Atlantic Egypt HST MST Portugal Zulu Australia Eire Hongkong MST7MDT ROC Brazil Etc Iceland Me...

Page 34: ...digit year 2005 Month 03 Day 09 Hour 19 Minutes 40 14 The defaults for the date and time are the current date and time on your PC If these defaults are correct press Enter at each prompt without makin...

Page 35: ...d time and then enter y at step 15 The following message displays after entering y at the verification prompt Configuring Network Time Protocol NTP You can configure up to 4 NTP servers To remove an e...

Page 36: ...e Aastra CNX However you may completely disable the NTP server feature by setting the IP address of all four servers to 0 0 0 0 The following displays Before the following information is configured pl...

Page 37: ...OR if you are using the Aastra CNX in a Linux environment you must acquire the applicable JRE and install it manually before using the Aastra CNX GUI Procedure To begin using the Aastra CNX via the W...

Page 38: ...contact your reseller or Aastra Telecom Technical Support e For security purposes it is advisable to change the default password by clicking the Change Password button f Configure the Aastra CNX and...

Page 39: ...iated from either a channel within Integrated Services Digital Network ISDN Primary Rate Interface PRI lines or from its VoIP ports using Session Initiation Protocol SIP and or H 323 signaling The Aas...

Page 40: ...notification of new or modified conferences Comprehensive conference controls for host and participants using a simple touch tone telephony interface Allows you to brand the Aastra CNX with customize...

Page 41: ...nnels using G 711 codec with G 168 echo cancellation voice activity detection silence suppression and comfort noise generation Hardware based audio mixer with automatic gain control acoustic and elect...

Page 42: ...cm a depth of 9 in 22 9 cm and weighs approximately 6 lbs 2 73 kg It has an internal fan module for cooling the unit with fresh air circulation vents on the front panel and exhaust vents on the rear p...

Page 43: ...and slot 2 The following illustration shows the Aastra CNX front panel Aastra CNX Front Panel Note One 1 CompactFlash memory card is included with the Aastra CNX unit and is shipped installed in slot...

Page 44: ...LASH green No link present Link present and online normal operating condition Rx Tx activity T1 E1 LEDs Pairs 1 2 3 4 Top LED OFF ON green No link provisioned or link in alarm status Link present and...

Page 45: ...le Four RJ 48C T1 E1 ports One 9 pin female DB 9 serial console port for RS 232 cable Two RJ 45 10 100BaseT Ethernet ports The following illustration shows the Aastra CNX rear panel Aastra CNX Rear Pa...

Page 46: ...ly to the Public Switched Telephone Network PSTN or to a Private Branch Exchange PBX It supports both user and network side PRI The Aastra CNX supports the following protocols ISDN PRI for PBX and PST...

Page 47: ...he Aastra CNX to work with one or more SIP proxies which may be acting as an IP PBX The Aastra CNX conforms to the following RFCs RFC 3261 Session Initiation Protocol RFC 3262 Reliability of Provision...

Page 48: ...u can use a permanent moderated bridge as a personal bridge Participants are put on hold until the moderator joins and are disconnected when the moderator leaves The first person to join activates the...

Page 49: ...e Participants The following paragraphs describe the privileges for each type of user System Administrator System administrators have access privileges to all Aastra CNX management features and functi...

Page 50: ...me zones for conferences Set duration of conferences Set recurrence of conferences Maintain Troubleshoot Perform software updates Load remove lanaguage packs Load remove customized greetings Display A...

Page 51: ...passcode DTMF code For live conferences a conference participant can Mute unmute self Initiate help sequence unrecognized DTMF key sequence automatically elicits help Listen to roll call Extend a con...

Page 52: ...ivity CDR logs cdrlog Conference scheduling CDR logs confcdrlog The Aastra CNX automatically generates the CDR logs in comma separated value CSV format during call activity ISDN H 323 and SIP and duri...

Page 53: ...tra CNX is field upgradable from a 30 port unit to a 60 or 120 port unit The following table shows the potential number of active participants and conferences for each type of unit Aastra CNX Number o...

Page 54: ...graphical user interface GUI to configure manage and maintain the Aastra CNX You must have JRE installed in order to use the Aastra CNX GUI If your PC running Windows is connected to the Internet the...

Page 55: ...g a web based GUI Initial configuration After installing the Aastra CNX you must initially configure the unit to operate in your network by specifying its hostname Ethernet IP address Netmask default...

Page 56: ...k and time configuration See Aastra CNX Installation and Setup Guide for more information on option 1 2 Change Telnet access 3 Set date and time 4 Configure Network Time Protocol NTP 5 Force reboot 2...

Page 57: ...1 Run network and time configuration 2 Change Telnet access 3 Set date and time 4 Configure Network Time Protocol NTP 5 Force reboot Please select an option 2 The following prompt displays 1 Enable 2...

Page 58: ...uration Utility 1 Run network and time configuration 2 Change Telnet access 3 Set date and time 4 Configure Network Time Protocol NTP 5 Force reboot Please select an option 3 The following message and...

Page 59: ...splay after entering y at the verification prompt Please enter the date and time Four digit year 2005 Month 03 Day 09 Hour 19 Minutes 40 4 The defaults for the date and time are the current date and t...

Page 60: ...and press Enter Enter n if the date and time are incorrect and press Enter Note If you entered n at the verification prompt repeat step 4 to correct the date and time and then enter y at step 5 The s...

Page 61: ...n 4 and press Enter Welcome to the Aastra CNX Conference Bridge Configuration Utility 1 Run network and time configuration 2 Change Telnet access 3 Set date and time 4 Configure Network Time Protocol...

Page 62: ...3 Aastra Telecom strongly recommends the use of NTP servers either your own or the default servers NTP servers avoid clock slippage and inconsistent conference start times on the Aastra CNX However y...

Page 63: ...network and time configuration 2 Change Telnet access 3 Set date and time 4 Configure Network Time Protocol NTP 5 Force reboot Please select an option 4 The following prompt displays Are you sure you...

Page 64: ...e GUI Requirements You must have performed the initial network configuration using the procedures in the Aastra CNX Installation and Setup Guide Step 7 Configure the network settings At first time log...

Page 65: ...to the Aastra CNX Step Action 1 Open your Web browser Enter the URL or IP address of the Aastra CNX and press Return For example http CNX aastra com or http 192 168 2 6 Result A digital certificate di...

Page 66: ...this certificate displays again or Click to always accept the certificate from the current PC Note Clicking ALWAYS prevents the certificate from displaying during future login sessions on the current...

Page 67: ...trative Web Portal main window displays WARNING You are allowed three attempts to input the correct username and password If all three attempts fail close your browser and reopen a new browser window...

Page 68: ...e the Aastra CNX using the GUI provided by the downloaded applet running in a Web browser At the Aastra CNX main window the Configure CNX tab displays the configurable objects Clicking on a configurab...

Page 69: ...ile Transfer Protocol FTP enable or disable Network Time Protocol NTP Servers T1 E1 Framing Types Clocking Switch Types Direction Line Coding Line Framing Loopback Line Buildout CRC E1 only Overlap E1...

Page 70: ...dures General configuration Use the following procedure to configure the Aastra CNX to communicate in your network Step Action 1 Open your Web browser and enter the URL for your Aastra CNX Log in with...

Page 71: ...a CNX For a procedure on loading language packs see Chapter 5 Maintaining the Aastra CNX Secondary Language None None English British English French Canadian Spanish Description Secondary language tha...

Page 72: ...or 60 port unit 0 to 120 for 120 port unit Description Number of ports reserved for permanent conferences This value is subject to ports being physically configured on the Aastra CNX either T1 E1 port...

Page 73: ...ATP CNX 040 01 Rel 1 3 Doc Rev 01 07 3 19 Configuring the Aastra CNX Network Configuration 6 Under the CNX Configuration object click Network Result The Aastra CNX network attribute fields display St...

Page 74: ...teway Current default gateway of the Aastra CNX Description Default gateway IP address Hostname Current hostname of the Aastra CNX Description Hostname of the Aastra CNX Domain Current domain name of...

Page 75: ...fault server entry of pool ntp org Aastra Telecom strongly recommends the use of NTP servers either your own or the default servers NTP servers avoid clock slippage and inconsistent conference start t...

Page 76: ...s 3 22 ATP CNX 040 01 Rel 1 3 Doc Rev 01 07 CNX System Administrator Guide T1 E1 Configuration 9 Under the CNX Configuration object click T1 E1 Result The Aastra CNX T1 E1 attribute fields display Ste...

Page 77: ...CNX clock for synchronization on TDM links PORT 1 thru PORT 4 CLOCK Uses the external clocking on port 1 thru port 4 respectively for synchronization on TDM links Switch Type For T1 Framing DMS 100 F...

Page 78: ...fice ground start signaling FXS Loop Start Foreign exchange subscriber loop start signaling FXS Ground Start Foreign exchange subscriber ground start signaling E M Ear mouth signaling Descriptions of...

Page 79: ...0 to 550 ft DSX 1 550 to 660 ft DSX 1 Long haul values 0 dB long haul 7 5 dB long haul 15 dB long haul 22 5 dB long haul For E1 Framing 120 Ohms CRC Note Applies to E1 Framing only ENABLE ENABLE DISAB...

Page 80: ...cation Result The Aastra CNX User Authentication attribute fields display Note Users may be authenticated against a secure local database stored on the Aastra CNX or against an external server The Aas...

Page 81: ...ra CNX uses This is the default domain for users who do not specify a domain and for users who do not have accounts on the Aastra CNX Primary Domain Controller 0 0 0 0 Description Specifies the hostna...

Page 82: ...LE DISABLE SERVER BROADCAST Description Specifies the method for which the Aastra CNX enables or disables Network Information System NIS DISABLE Disables NIS SERVER Uses a specific server for authenti...

Page 83: ...ence General 3 Under the Conference object click General Result The general conference attributes display 4 Configure the attributes as required Attribute Default Valid Values Description Pin Length 5...

Page 84: ...pactFlash card Conference Voice 6 Under the Conference object click Voice Result The voice conference attributes display Note The conference voice settings are for advanced users only You must be fami...

Page 85: ...Description Electrical Echo Cancellation 32 Range 0 disabled 32 to 128 in increments of 4 ms Note The Aastra CNX echo canceller is G 168 2002 compliant Acoustic Echo Cancellation 128 Range 0 disabled...

Page 86: ...nfigure the voice over IP specifications for your Aastra CNX Step Action 1 While logged into the Aastra CNX click the Configure CNX tab Voice over IP SIP 2 Under the Voice over IP object click SIP Res...

Page 87: ...NABLE DISABLE Registration DISABLE ENABLE DISABLE Register Note Enabled only if Registration is set to ENABLE username password mysipproxy com Up to 80 integers or characters in the form name domain c...

Page 88: ...Procedures 3 34 ATP CNX 040 01 Rel 1 3 Doc Rev 01 07 CNX System Administrator Guide Voice over IP H 323 5 Under the Voice over IP object click H 323 Result The H 323 attributes display Step Action...

Page 89: ...d in the network Bind Address Note Enabled only if H 323 service is set to ENABLE ETHERNET INTERFACE 1 ETHERNET INTERFACE 1 ETHERNET INTERFACE 2 Description Specifies the interface on the Aastra CNX t...

Page 90: ...to ENABLE DISABLE ENABLE DISABLE Description Specifies whether or not authentication is enabled or disabled on the Aastra CNX Authentication is the process of verifying whether a user is allowed acce...

Page 91: ...Flash card Step Action Attribute Default Valid Values Description No Voice Path Teardown DISABLE ENABLE DISABLE Description Specifies whether or not the CNX uses no voice path teardown for Voice over...

Page 92: ......

Page 93: ...administrator manages registered users and other system administrators on the Aastra CNX by accessing the Manage Users tab on the GUI main page The following illustration shows the Aastra CNX Manage U...

Page 94: ...gistered user system administrator Use the following procedure to create a registered user and or system administrator on the Aastra CNX Note You cannot modify or delete the cnxadmin System Administra...

Page 95: ...has access to the Aastra CNX for managing scheduled conferences only A Regular user can schedule modify and delete scheduled conferences Regular users can only see and modify their own conferences Sy...

Page 96: ...CNX Step Action 1 While logged into the Aastra CNX click the Manage Users tab Result The following window displays Existing users display in the left column 2 Click on a user you want to modify in th...

Page 97: ...1 3 Doc Rev 01 07 4 5 Managing the Aastra CNX Step Action 4 Modify the attributes as required Note You can modify the password and confirm password fields only Usernames cannot be modified 5 Click to...

Page 98: ...into the Aastra CNX click the Manage Users tab Result The following window displays Existing users display in the left column 2 Click on a user you want to delete in the Existing Users box 3 Click Res...

Page 99: ...rmanent Conferences tab and or the Scheduled Conferences tab on the GUI main page The following illustration shows the Aastra CNX Permanent Conferences and Scheduled Conferences tab in the Aastra CNX...

Page 100: ...d hoc conferences You create permanent conferences with a guaranteed number of ports that are reserved for that particular conference Additional participants may join the conference subject to availab...

Page 101: ...nabled to create permanent conferences Before creating a conference you must configure ISDN PRI or Voice over IP For configuring dial in services see Chapter 3 Configuring the Aastra CNX Step Action 1...

Page 102: ...n Spanish Description Specifies the language to be used for conference announcements Entry Notification Tone Tone Name None Description Specifies whether the Aastra CNX uses tones names or nothing whe...

Page 103: ...aker in a conference If enabled all other participants of the conference are attenuated by 15dB so that the moderator is the dominant voice This feature is recommended for large conferences where the...

Page 104: ...r use only User s must contact the system administrator to request a passcode change Moderator Applicable only when modifying an existing permanent conference that has a moderator assigned moderator p...

Page 105: ...3 Managing the Aastra CNX Step Action 5 Click Result If a Moderator was not selected for the conference a message similar to the following displays If a moderator was selected enabled a message simila...

Page 106: ...the Permanent Conferences tab Result The following window displays Existing conferences display in the Permanent Conference List 2 Click on a permanent conference in the Permanent Conference List 3 Cl...

Page 107: ...Result The Modify Complete window displays Click OK The conference displays in the Permanent Conference List with the new changes Step Action 1 While logged into the Aastra CNX click the Permanent Con...

Page 108: ...ollowing procedure to book a new scheduled conference on the Aastra CNX Note Moderated scheduled conferences do not end when a moderator leaves the conference Participants of a moderated scheduled con...

Page 109: ...conferences on the Aastra CNX ATP CNX 040 01 Rel 1 3 Doc Rev 01 07 4 17 Managing the Aastra CNX 3 In the Scheduled Conference List click Result The Create New Scheduled Conference window displays Ste...

Page 110: ...nt English English British English French Canadian Spanish Description Specifies the language to be used for conference announcements Entry Notification Tone Tone Name None Description Specifies wheth...

Page 111: ...aker in a conference If enabled all other participants of the conference are attenuated by 15dB so that the moderator is the dominant voice This feature is recommended for large conferences where the...

Page 112: ...Time USA and Canada Description Specifies the timezone to use when scheduling a conference Duration 00 30 hrs Description Duration of the conference Valid values are in 30 minute increments from 00 3...

Page 113: ...administrator use only User s must contact the system administrator to request a passcode change Owner Applicable only when modifying an existing scheduled conference cnxadmin cnxadmin Also lists all...

Page 114: ...onference is correct The following is an example of the window that displays Step Action Attribute Default Valid Values Description Duration Duration attributes are enabled only if Conference recurs i...

Page 115: ...t If you click YES a confirmation window displays with the applicable passcode s used for the conference If a Moderator was not selected for the conference a Participant passcode displays in the confi...

Page 116: ...scheduled conference on the Aastra CNX Step Action 1 While logged into the Aastra CNX click the Scheduled Conferences tab The following window displays Existing conferences display in the Scheduled C...

Page 117: ...ferences on the Aastra CNX ATP CNX 040 01 Rel 1 3 Doc Rev 01 07 4 25 Managing the Aastra CNX 3 Click Result The Modify Conference window displays with the information about the conference you selected...

Page 118: ...A verification window displays asking you to confirm that the information you entered for the scheduled conference is correct The following is an example of the window that displays 5 Click YES if the...

Page 119: ...hile logged into the Aastra CNX click the Scheduled Conferences tab Result The following window displays Existing conferences display in the Scheduled Conference List 2 Click on a scheduled conference...

Page 120: ......

Page 121: ...Aastra CNX Overview Description You can maintain the Aastra CNX by accessing the Maintain CNX tab in the Graphical User Interface GUI The following illustration shows the Maintain CNX tab in the Aastr...

Page 122: ...re Load or remove language packs and customized conference greetings Note The CNX Operational Status button is for Technical Support use only and is not described in this guide License Key Info Displa...

Page 123: ...ooting functions Download Call Detail Records CDRs Cleanup unwanted files on the CompactFlash to maximize disk space capacity Note The Download Core Files and Debug CNX buttons are for Technical Suppo...

Page 124: ...le called cnx dra You can place the cnx dra file on your PC and use the Update CNX Software button to install the update The cnx dra file automatically updates the onboard CNX flash and the CompactFla...

Page 125: ...ntain Aastra CNX window displays 3 In the Manage System section click to save the current configuration on the Aastra CNX 4 In the Status section click and verify that there is sufficient disk space t...

Page 126: ...Guide 5 Click Result The following prompt displays 6 Enter the location of the cnx dra file in the text box or Click The Select File window displays Navigate to the location of the cnx dra file and c...

Page 127: ...d When the upgrade is complete the Aastra CNX reboots the unit is upgraded and is ready for use When the upgrade is complete the following message displays Upgrade of the Aastra CNX is complete 8 Clos...

Page 128: ...nces tab to perform the following Verify that previous permanent and scheduled conferences are still present after the upgrade Schedule new conferences with AND without a moderator to verify that conf...

Page 129: ...button you can remove these files from your Aastra CNX or you can load new files to the Aastra CNX from your PC This section describes the following announcement options Loading Removing language pack...

Page 130: ...age packs Use the following procedure to load language packs to the Aastra CNX Step Action 1 Open your Web browser and enter the URL for your Aastra CNX Log in with a valid user ID and password 2 Clic...

Page 131: ...ns ATP CNX 040 01 Rel 1 3 Doc Rev 01 07 5 11 Maintaining the Aastra CNX 3 Click Result The following window displays 4 Select the Load Language Pack option and click OK Result The following prompt dis...

Page 132: ...in the text box of the Browse window 6 Click Result The language tar gz file proceeds to download to your Aastra CNX CompactFlash card When the download is complete close the A reboot is also required...

Page 133: ...packs Use the following procedure to remove language packs from the Aastra CNX Step Action 1 Open your Web browser and enter the URL for your Aastra CNX Log in with a valid user ID and password 2 Cli...

Page 134: ...5 14 ATP CNX 040 01 Rel 1 3 Doc Rev 01 07 CNX System Administrator Guide 3 Click Result The following window displays 4 Select the Remove Language Pack option and click OK Result The following prompt...

Page 135: ...ow 6 Click Result The language tar gz file proceeds to delete from your Aastra CNX CompactFlash card When removal is complete you need to reboot the Aastra CNX for the change to take affect Note You c...

Page 136: ...edure for loading customized greetings Use the following procedure to load a customized greeting to the Aastra CNX Notes Create a customized greeting using an applicable recording application Save the...

Page 137: ...07 5 17 Maintaining the Aastra CNX 3 Click Result The following window displays 4 Select the Load Customized Greeting option and click OK Result The following window displays 5 Select the language of...

Page 138: ...ext box or Click The Select File window displays Navigate to the location of the filename pcm file and click OPEN to automatically place it in the text box of the Browse window 7 Click Result The file...

Page 139: ...tings Use the following procedure to remove a customized greeting from the Aastra CNX Step Action 1 Open your Web browser and enter the URL for your Aastra CNX Log in with a valid user ID and password...

Page 140: ...0 ATP CNX 040 01 Rel 1 3 Doc Rev 01 07 CNX System Administrator Guide 3 Click Result The following window displays 4 Select the Remove Customized Greeting option and click OK Result The following wind...

Page 141: ...uage of the customized greeting you want to remove and click Result The following prompt displays 6 Click YES to remove the customized greeting Result The filename pcm file proceeds to delete from you...

Page 142: ...Operational Status tool in the Maintain CNX window allows you to display operational information about the Aastra CNX such as the length of time the Aastra CNX has been up and running This informatio...

Page 143: ...following procedure to display the current operational status of the Aastra CNX Step Action 1 Open your Web browser and enter the URL for your Aastra CNX Log in with a valid user ID and password 2 Cl...

Page 144: ...ional status 5 24 ATP CNX 040 01 Rel 1 3 Doc Rev 01 07 CNX System Administrator Guide 3 Click Result The CNX Operational Status window displays 4 Click to close the CNX Operational Status window Step...

Page 145: ...input this license key for validation purposes The Maintain CNX tab displays the following license key information about the Aastra CNX License key number Serial number License key version Total port...

Page 146: ...Use the following procedure to edit license key information on the Aastra CNX Step Action 1 Open your Web browser and enter the URL for your Aastra CNX Log in with a valid user ID and password 2 Clic...

Page 147: ...cense Key window displays Note For port upgrades and major software releases you must enter a new license key to activate the Aastra CNX software 4 Enter the new license key you received with the port...

Page 148: ...ollowing procedure to reboot your Aastra CNX unit Caution Rebooting the Aastra CNX causes interruption in the service that the unit is providing Aastra Telecom recommends that you only reboot the Aast...

Page 149: ...Maintaining the Aastra CNX 3 Click Result The following prompt displays 4 Click YES to reboot the Aastra CNX OR Click NO to cancel the reboot operation 5 Close your browser and wait a few minutes befo...

Page 150: ...tion Permanent and scheduled conferences When using the Save Configuration tool the Aastra CNX creates a compressed file that contains all of the Aastra CNX configuration user and conference informati...

Page 151: ...owing procedure to save the Aastra CNX configuration user and conference information to a compressed file Step Action 1 Open your Web browser and enter the URL for your Aastra CNX Log in with a valid...

Page 152: ...ation 5 32 ATP CNX 040 01 Rel 1 3 Doc Rev 01 07 CNX System Administrator Guide 3 Click Result The Save CNX Configuration window displays Note The default file name is cnx conf You can rename this file...

Page 153: ...7 5 33 Maintaining the Aastra CNX 4 Navigate to the location on your local PC where you want to save the CNX configuration and click SAVE Result The following information window displays When the down...

Page 154: ...and conference information Warning Restoring a previous Aastra CNX configuration file will overwrite your current configuration user and conference information Step Action 1 Open your Web browser and...

Page 155: ...Saving Restoring Configuration ATP CNX 040 01 Rel 1 3 Doc Rev 01 07 5 35 Maintaining the Aastra CNX 3 Click Result The Restore CNX Configuration Data window displays Step Action...

Page 156: ...your local PC where a previous version of the Aastra CNX configuration file is stored and click OPEN Result The following information window displays When the download is complete the following prompt...

Page 157: ...d time configuration displays as the default in the Aastra CNX GUI You can change the date and time as required by clicking the Set CNX Date and Time button Procedure Setting the date and time Use the...

Page 158: ...lt The following window displays 4 Set the date by selecting the appropriate month day and year from the lists in this window 5 Set the time by selecting the appropriate timezone and clock time from t...

Page 159: ...ime ATP CNX 040 01 Rel 1 3 Doc Rev 01 07 5 39 Maintaining the Aastra CNX 7 Click OK to accept the date and time changes Result The following message displays 8 Click OK to return to the Maintain CNX w...

Page 160: ...ord CDR logs generated by the Aastra CNX It also provides a procedure for downloading CDR logs to your local PC Note The Download Logs window displays a Support Logs tab and a CDR Logs tab The Support...

Page 161: ...the Aastra CNX as required There are two types of CDR logs Call and conference activity CDR logs cdrlog Conference scheduling CDR logs confcdrlog The CDR file names are in the following formats cdrlog...

Page 162: ...icates an active conference scheduling CDR log The log was generated by the Aastra CNX on March 20 2004 at 1 20 P M and 34 seconds confcdrlog 2004 03 20 13 20 34 csv gz Note The csv appendix indicates...

Page 163: ...also delete the log files as required The following procedure provides information about how to download or delete CDR logs from the Aastra CNX Procedures Download CDR logs Use the following procedur...

Page 164: ...m and to dates of the log s you want to download 6 Select the log type you want to download and then click FILTER Note Valid log types are cdrlog confcdrlog or cdrlog confcdrlog both 7 Select a file s...

Page 165: ...Click Result The Save As window displays 9 Navigate to the location on your local PC where you want to save the CDR log file s and click SAVE Result The CDR log file s save to your local PC in the spe...

Page 166: ...lowing procedure to delete a CDR log file s from the Aastra CNX CompactFlash card Step Action 1 Open your Web browser and enter the URL for your Aastra CNX Log in with a valid user ID and password 2 C...

Page 167: ...cdrlog confcdrlog or cdrlog confcdrlog both Default is cdrlog confcdrlog both 7 Select a file s from the log list that you want to delete from the Aastra CNX CompactFlash card Notes To select a speci...

Page 168: ...ogs you are trying to delete are in use by the Aastra CNX the following message displays Files are currently in use and will not be deleted 9 Click YES to delete the selected CDR log s or Click NO to...

Page 169: ...files can fill up required space preventing any more files from being stored A full Compactflash can also prevent you from upgrading the Aastra CNX You can safely delete unwanted files using the Clean...

Page 170: ...dure Use the following procedure to clean up the files on the Aastra CNX Step Action 1 Open your Web browser and enter the URL for your Aastra CNX Log in with a valid user ID and password 2 Click the...

Page 171: ...e files in this window are automatically selected and can be safely removed without affecting the operational integrity of the Aastra CNX If there are no unnecessary files to delete a message displays...

Page 172: ......

Page 173: ...and moderator key options you can use after successfully joining a conference on the Aastra CNX Participant key options The following table lists the participant key options Function Press key Mute U...

Page 174: ...es 3 Extend conference by 30 min 1 Cancel current request for 30 min extension 3 Cancel current request for 30 min extension Help repeats Conference Extension options Help repeats Aastra CNX menu opti...

Page 175: ...conferences 3 Extend conference by 30 min 1 Cancel current request for 30 min extension 3 Cancel current request for 30 min extension Help Repeats Conference Extension options Lecture Mode Allows onl...

Page 176: ......

Page 177: ...up The confcdrlog file contains specific information about the conference scheduling activity that occurs when a user adds modifies or deletes conferences in the Aastra CNX GUI Every CDR log contains...

Page 178: ...15913383 954806687 CONF_INACT 256 15913444 954808775 FOOTER CDR logs can contain various types of records The following table identifies the type of records that get stored in cdrlog and confcdrlog f...

Page 179: ...e the conference is about to begin CONF_INACT Conference Inactive Record D when a conference instance is no longer scheduled A CONF_INACT record includes Conference ID integer Duration of conference i...

Page 180: ...files Aastra CNX generates the record in a log Disconnect cause Description NORMAL Normal call clearing for example a hang up during a conference SHUTDOWN System was shutting down NO_RESOURCES All 30...

Page 181: ...stra CNX generates the record in a log Conference Detail Description Name Name of the conference ID ID of the conference Type PERM permanent SCHED scheduled Moderated MODERATED NOTMODERATED PIN PIN fo...

Page 182: ...tatus of OK means the conference was modified successfully All other values for exit status indicates an error occurred CONF_DEL Conference Deleted Record D when the user has deleted an existing confe...

Page 183: ...151132 873267152 0 4000 61216 3999 7132 13325 61376 3986 0 9216 17442 4128 954726706 CONF_ADD DATA_INVALID HR Meeting 256 admin SCHED NOTMODERATED 828528456 5 2004 10 5 13 30 2004 10 5 15 30 4 NO_RECU...

Page 184: ...P SIP 10 50 20 56 1015c980 NORMAL 3 1094217738 CONF_ACT 257 1094217829 CALL_START 4 0 SIP SIP 10 50 10 51 10177590 1094217829 CALL_END 4 0 SIP SIP 10 50 10 51 10177590 NORMAL 0 1094217866 CALL_START 6...

Page 185: ...download these logs to your local PC using the log file tools on the Maintain CNX tab in the Aastra CNX GUI You can download a single CDR or multiple CDRs from the Aastra CNX CompactFlash card to you...

Page 186: ......

Page 187: ...nfiguration 5 30 setting date and time 5 37 software features for 2 8 software updates and upgrades for 2 15 system administrator privileges 2 11 conference capabilities 2 10 conference participant 2...

Page 188: ...ational status displaying 5 23 P permanent conferences 4 8 booking new 4 9 deleting 4 15 modifying 4 14 privileges conference participant 2 13 system administrator 2 11 R reboot 5 28 rebooting from GU...

Page 189: ......

Page 190: ...Aastra CNX Conference Network Switch System Administrator Guide Published in the USA ATP CNX 040 01 Aastra CNX Release 1 3 Document Revision 01 07 June 2006...

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