phoneware aastra user guide
version 2014.08.15
page 2 of 12
3. MAKING CALLS
3.1 Internally
To call another person in your business lift the handset and dial the other person’s
extension. This is typically a 3 or 4 digit number.
Note that depending on your phone type and configuration the call may not complete
automatically once you have finished dialing and you may need to hit the
DIAL
key or #
key once you have dialed the number. You may also extend the delay allowed during
dialing by enter the phone number on your keypad
before
pressing a line button.
If your phone is equipped with Monitored Extension buttons, you may simply press the
button associated to the the extension number of the desired party. This button will
typically be labeled with the party's name.
If your phone is equipped with an Intercom (ICOM) button, you may be able to perform a
hands-free intercom call to other extensions. To do this, simply press the
ICOM
button,
followed by a 3, 4, or 5 digit extension number. Begin speaking when you are connected to
the called extension’s speakerphone.
3.2 Externally
To call a number outside of your business lift the handset and dial the phone number.
Note that depending on your phone type and configuration the call may not complete
automatically once you have finished dialing and you may need to hit the
DIAL
key or #
key once you have dialed the number. You may also extend the delay allowed during
dialing by enter the phone number on your keypad
before
pressing a line button.
3.3 Emergency Calls
In an emergency lift the handset and dial
911
.
Note that depending on your phone type and configuration the call may not complete
automatically once you have finished dialing and you may need to hit the
DIAL
key or #
key once you have dialed the number.
3.4 Speaker Phone
To make a call using your speaker phone, either press the
Speaker
key or leave the
handset on-hook and dial the number of the person you want to call, followed by
DIAL
or
the desired
LINE
button.
3.5 Paging
To make a page announcement over the loudspeakers of the telephones in a paging group,
simply lift your handset, press the associated paging group button (i.e. PAGE ALL), wait for
the announcement tone, and then make your paging announcement. Press the
Goodbye
key or replace the handset in the cradle when finished paging.
3.6 Ending Calls
To end a call replace the handset, or press the
Goodbye
key.
