Aastra 6755i Page 278 User Manual Download

Page: 278 / 280

Index-4

Model 6755i IP Phone User Guide

Index

time and date

time and date format

transfering calls, blind

163

transfering calls, consultative

163

troubleshooting solutions

255

changing user password

256

display blank

255

finding IP address

256

handset not working

255

locking/unlocking phone

259

no dial tone

255

no ring

255

no speakerphone

255

phone displays "Bad Encrypted Config"

257

phone displays "No Service"

256

restarting the phone

258

using services

256

VM message light not working

255

UPnP mapping lines

228

user password

voicemail

160

210

warning tone, for Intercom

232

warranty, limited

261

Web UI, using

XML application title

101

XML application URI

101

XML beep support

219

XML features

244

246

XML key

101

XML services

accessing

106

Summary of Contents for 6755i

Page 1: ...User Guide 6755i IP Phone 6755i IP Phone 41 001200 20 Rev 00 Release 2 5 ...

Page 2: ...ul use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Copyright 2008 Aastra Telecom www aastratelecom com All Rights Reserved ...

Page 3: ...be translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are s...

Page 4: ......

Page 5: ...Descriptions 12 Methods for Customizing Your Phone 15 Phone Options via the IP Phone UI 15 Phone Options via the Aastra Web UI 18 Phone Status 22 Phone Status via IP Phone UI 22 Finding Your Phone s IP Address 23 Phone Status via the Aastra Web UI 24 Customizing Your Phone 27 Ring Tones and Tone Sets 27 Contrast Level 30 Backlight 31 Live Dialpad 33 Set Audio 34 Time and Date 37 Language 44 User P...

Page 6: ... Key for Sylantro Servers 90 Directed Call Pickup Group Call Pickup Keys for Sylantro Servers 95 XML Key 101 Flash Key 108 Sprecode Key 110 Park Pickup Keys 112 Last Call Return lcr Key Sylantro Servers only 119 Call Forward Key 121 BLF Xfer 123 Speeddial Xfer 126 Speeddial Conf 129 Services Key 132 Directory Key 135 Callers List Key 137 Intercom Key 139 Phone Lock Key 141 Paging Key Sends the RTP...

Page 7: ...Configuration DND and Call Forwarding 188 Missed Calls Indicator 209 Voicemail 210 Additional Features 211 Star Codes 211 Suppress DTMF Playback 211 Display DTMF Digits 213 Enable Disable Call Waiting 215 Play Call Waiting Tone 217 Stuttered Dial Tone 218 XML Beep Support 219 Status Scroll Delay 220 Incoming Call Interrupts Dialing 221 Switch UI Focus to Ringing Line 223 Preferred Line and Preferr...

Page 8: ...Special Characters in XML Applications 243 Playing a WAV File On Your Phone 244 Using the Keypad During Active XML Applications 244 Key Redirection 245 XML Applications and Off Hook Interaction 246 XML Override for a Locked Phone 246 RTP Recording and Simultaneous Playing 246 Hold Feature Enhancement for Broadsoft Servers 247 Authentication Support for HTTP HTTPS Download Methods Used with Broadso...

Page 9: ...SIP IP Phone Administrator Guide Documentation Aastra 6755i SIP IP Phone Installation Guide Contains installation and set up instructions general features and functions and basic options list customization This Installation Guide is included in the box with your phone Aastra 6755i SIP IP Phone User Guide Describes the most commonly used features and functions for an end user This User Guide can be...

Page 10: ...x speakerphone for handsfree calls Headset mode support via handset jack Built in two port 10 100 Ethernet switch lets you share a connection with your computer Inline power support based on 802 3af standard which eliminates power adapters AC power adapter included Enhanced busy lamp fields Set paging Availability of feature dependant on your phone system or service provider Requirements The 6755i...

Page 11: ... DC power port on the phone to a power source or optional For power use a Power over Ethernet PoE power injector or a PoE switch A PoE power injector is available as an optional accessory from Aastra Telecom Contact your Administrator for more information Installation and Setup If your System Administrator has not already setup your 6755i phone please refer to the Aastra 6755i Installation Guide f...

Page 12: ...s you may see when the phone is first plugged in or when it is restarted Plugging in and Starting the Phone The 6755i automatically begins the start up sequence as soon as it is connected The phone goes through this process the first time you plug in your phone and every time you restart your phone The phone displays the following startup screens Checking for Firmware DHCP waiting for IP ...

Page 13: ...s were loaded to your phone by your System Administrator the following screen displays during startup Note New updates to your phone can be automatically scheduled from the server This is set up on the phone system by your System Administrator and should be scheduled during non business hours or slow call periods Important Do not unplug or remove power to the phone while it is checking or installi...

Page 14: ...P Phone User Guide Getting Started When the configuration update is complete the phone displays the following screens and then displays the Idle screen Network DSP SIP Done L1 John Smith Sat Jan 1 12 18am Idle Screen ...

Page 15: ...en it is reconnected and displays the Network Connected prompt for a few seconds However if changes have been made to your phone s network settings you may need to restart your phone For more information about connecting your phone see the Aastra 6755i IP Phone Installation Guide the section Connecting to the Network and to Power Check with your system or network Administrator for assistance Note ...

Page 16: ... John Smith is configured on Line 1 By default the top programmable keys 1 through 4 are configured for Services Directory Callers List and Intercom respectively You can configure the 6 top programmable keys with up to 6 functions and the 6 bottom softkeys with up to 20 functions as required Note Your System Administrator sets up your SIP screen name line number and any other administrative featur...

Page 17: ...r your Administrator have configured softkey functions on your phone the labels for those functions display on the screen Programmable key functions top keys do not display on the LCD For example in the following illustration Home and Office were configured as speeddial keys on the bottom set of softkeys and Do Not Disturb DND was configured on the top set of programmable keys Note The top program...

Page 18: ...one For more information on your system s star codes please refer to the documentation for the voicemail system you are using Screen Display After Picking Up the Handset When you pickup the handset the screen displays as follows This screen displays the following keys located on the bottom left of the screen Dial Conf Conference Xfer Transfer These keys are static and cannot be changed A More soft...

Page 19: ... handset a More displays for you to view additional softkeys You can press the More softkey to toggle between the first and second screens to display all configured softkeys Note The bottom set of 6 softkeys map to the current state based configurable softkeys L1 John Smith Dial Conf Xfer More Idle Screen After Handset Pickup After Pressing More L1 John Smith Sat Jan 1 12 18am Home LCR Office John...

Page 20: ...ye key also exits an open list such as the Options List without saving changes Options key Accesses options to customize your phone Your System Administrator may have already customized some of your settings Check with your System Administrator before changing the Administrator only options Hold key Places an active call on hold To retrieve a held call press the call appearance button beside the l...

Page 21: ...light indicator flashes when the microphone is on mute Navigation keys Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display if there is more than 1 line of status text messages These buttons also let you scroll through menu selections such as the Options List Pressing the LEFT and RIGHT arrow keys lets you view the different line call appearances ...

Page 22: ...CALLERS LIST Accesses the Callers List which lists the last 200 calls received 4 INTERCOM Automatically connects with a remote extension for outgoing calls and answers incoming intercom calls 5 NONE No assigned function 6 NONE No assigned function The following softkeys display when you pick up the handset DIAL After entering a phone number from the keypad you can press the Dial softkey to immedia...

Page 23: ...P Phone UI These options allow you to customize the following phone settings Option Number Option 1 Call Forward 1 Cfwd Number 2 Cfwd Mode 3 No Rings Note The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone Default is Account mode 2 Preferences 1 Tones Ring Tone Tone Set 2 Contrast Level 3 Speeddial Edit 4 Live Dialpad 5 Set Audio Audio Mode Headset Mic ...

Page 24: ...ted 6 Restart Phone 7 Phone Lock Note The Administrator Menu options are Administrator level functions only and are not accessible by the user These options should only be set up and changed by your System Administrator Option Number Option 1 Call Forward 1 Cfwd Number 2 Cfwd Mode 3 No Rings Note The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone Defaul...

Page 25: ...it number of the corresponding option to select an option 4 Use the softkeys that display for each option to change a selected option 5 Press the Done button to save the change 6 Press the button the 3 button or the button at any time to exit without saving changes References For more information about customizing your phone using the available options from the IP Phone UI see the section Customiz...

Page 26: ... the Aastra Web UI you need to know your phone s IP address To find your phone s IP address see Finding Your Phone s IP Address on page 23 Using the Aastra Web UI 1 Open your web browser enter the phone s IP address or host name into the address field and press Enter The following logon screen displays 2 At the prompt enter your username and password and click Aastra Web UI Note For a user the def...

Page 27: ...l 6755i IP Phone User Guide 19 Methods for Customizing Your Phone The Network Status window displays for the IP phone you are accessing 3 You can logout of the Aastra Web UI at any time by clicking Log Off ...

Page 28: ...he list below Programmable Keys Allows you to configure up to 6 top programmable keys By default Keys 1 through 4 are programmed as Services Directory Callers List and Intercom respectively You can configure any of the six keys with the functions identified in the list below Available Functions for Softkeys and Programmable Keys Expansion Module Allows you to configure an additional 36 softkeys wi...

Page 29: ...nging Line Preferred Line Preferred Line Timeout seconds Goodbye Key Cancels Incoming Call UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Use LLDP ELIN This category also allows you to configure incoming Intercom call settings group paging RTP settings ring tones global and per line basis ring tone sets time and date settings Webpage language and input languag...

Page 30: ...our phone s IP and MAC address Local Area Network LAN port information PC Port information if PC link exists Firmware version Error messages from the last reboot or startup Use the following procedure to view the status of your phone using the IP Phone UI 1 Press on the phone to enter the Options List 2 Select Phone Status 3 Select the option you want to view IP MAC Address LAN Port PC Port Firmwa...

Page 31: ...one s IP address 1 Press to enter the Options List 2 Scroll to Phone Status and press Select 3 Scroll to IP MAC Addresses and press Select The IP address of your 6755i IP phone displays in the IP Address field IP Phone UI Options List Done Select 1 Call Forward 2 Preferences 3 Phone Status 4 User Password Phone Status Done Select 1 IP MAC Addresses 2 LAN Port 3 PC Port 4 Firmware Info 5 Error Mess...

Page 32: ...assword window enter your username and password and click The Network Status window displays for the IP phone you are accessing This Network Status window is view only It displays the Network Status of your phone which includes the following Link State Negotiation Speed and Duplex setting for the LAN and PC ports MAC Address Hardware Information Firmware Information SIP Account status Aastra Web U...

Page 33: ...P Account Status The IP Phones show the SIP registration status on the IP Phone s Network Status screen in the Aastra Web UI The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed SIP Account Status ...

Page 34: ...proxy aastra com 5060 Registered Yes where Account Number is 1 SIP Account is 9057604603 anasipproxy aastra com on port 5060 Status is Registered Backup registrar is used Yes SIP Error Number Displays on accounts when registration fails with the SIP proxy server Example Backup Registrar Line SIP Account Status Used 4 9057604601 anasipproxy aastra com 5060 401 No where Account Number is 4 SIP Accou...

Page 35: ...ing tones a user can select from to set on the IP phones You can enable disable these ring tones on a global or per line basis The following table identifies the valid settings and default values for each type of configuration method Ring Tones Table Configuration Method Valid Values Default Value IP Phone UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Global Setting Tone 1 Aastra Web UI Glob...

Page 36: ...rope generic tones Australia When you configure the country s tone set the country specific tone is heard on the phone for the following dial tone secondary dial tone ring tone busy tone congestion tones call waiting tone ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI Configuring Ring Tones and Tone Sets Use the following procedures t...

Page 37: ...phone 1 Click on Basic Settings Preferences Ring Tones For global configuration 2 In the Ring Tones section select a country from the Tone Set field Valid values are Australia Europe France Germany Italy UK Mexico Brazil and US Default is US 3 Select a value from the Global Ring Tone field For per line configuration 4 In the Ring Tone section select a line for which you want to set ring tone 5 Sel...

Page 38: ...vel You can set the contrast level using the IP Phone UI only Setting Contrast Level 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Display 4 Select Contrast Level 5 Use the 3 and 4 navigation buttons to increase or decrease the intensity of contrast lighting on the LCD 6 Press Done to save your selection IP Phone UI Display 1 Contrast Level 2 Backlight Done Select Do...

Page 39: ...f the backlighting after a period of inactivity the idle period is user definable under the Advanced softkey when you select the Auto mode In Auto mode the backlight turns on with a key press or state change on the phone Setting the Backlight 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Display 4 Select Backlight 5 Use the 5 and 2 navigation buttons to select the Ba...

Page 40: ...to stay backlit when the phone is idle Valid values are 1 to 120 seconds 2 minutes Default is 10 seconds When this period of time is reached the phone turns OFF the backlight Use the Backspace and or Clear softkeys to delete entries if required 9 Press Done to save your setting Backlight Off Auto Done Cancel Advanced Backlight On Time Done Cancel Backspace Clear 10 seconds ...

Page 41: ... a number while the phone is on hook lifting the receiver or pressing the initiates a call to that number Availability of feature dependant on your phone system or service provider You can enable disable the live dialpad using the IP Phone UI only Enabling Disabling Live Dialpad 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Live Dialpad 4 Use the Change softkey to tu...

Page 42: ...ches to handsfree speakerphone In Speaker audio mode lift the handset to switch to the handset Headset Choose this setting if you want to make or receive all calls using a handset or headset Calls can be switched from the handset to headset by pressing the button on the phone To switch from the headset to the handset lift the handset Speaker Headset Incoming calls are sent to the handsfree speaker...

Page 43: ...s on the phone to enter the Options List 2 Select Preferences 3 Select Set Audio 4 Select Audio Mode 5 Select the audio mode you want to use on your phone Default is Speaker Valid values are Speaker Default Headset Speaker Headset Headset Speaker 6 Press Done to save your setting IP Phone UI Set Audio Done Select 1 Audio Mode 2 Headset Mic Volume Audio Mode Done Cancel Speaker Headset Speaker Head...

Page 44: ...ing Your Phone 7 Select Headset Mic Volume 8 Select the Low Medium or High volume level Default is Medium 9 Press Done to save your selection Set Audio Done Select 1 Audio Mode 2 Headset Mic Volume Headset Mic Volume Done Cancel Low Medium High ...

Page 45: ... time and date settings on the IP phone Set Time and Time Format 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Time and Date 4 Select Set Time Note Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI IP Phone UI Note The time and time format you configure display on the phone s idle screen Time and Date Done Select 1 Time Zone 2 Dayligh...

Page 46: ... the Time Format to either a 12 hour format or a 24 hour format Valid values are 12h and 24h Default is 12h 9 Press Done to save the Time Format you selected Set Date and Date Format 1 Select Preferences 2 Select Time and Date 3 Select Set Date Note The date and date format you configure display on the phone s idle screen Set Time Done Backspace AM PM Enter Time 01 13am Cancel Time Format Done Cha...

Page 47: ...rmat 7 Select a date format from the list of options Default is Sun Jan 2 Valid values are Sun Jan 2 Default 2 Jan 00 2000 01 02 02 01 2000 02 01 00 02 01 00 01 02 00 Jan 2 2 Jan 2000 Sun 2 Jan 2 Jan 02 01 2000 8 Press Done to save the Date Format Set Date Done Backspace Enter Date y m d 2000 01 02 Cancel Date Format Done Sun Jan 2 2 Jan 00 2000 01 02 02 01 2000 02 01 00 02 01 00 01 02 00 Jan 2 2 ...

Page 48: ...etting Daylight Savings Time 1 Select Preferences 2 Select Time and Date 3 Select Daylight Savings Note For a list of the Time Zones values available on the IP Phone see Appendix A Time Zone Codes Time and Date Done Select 1 Time Zone 2 Daylight Savings 3 Time Format 4 Date Format 5 Time Server 6 Set Time 7 Set Date Done Cancel Time Zone US Aleutain US Central US Eastern US Hawaii United States Ti...

Page 49: ...e the time displayed with the specified configuration server The phone will use the time from Time Server 1 unless it is not configured or unavailable in which case it will move on to Time Server 2 and if neccessary Time Server 3 1 Select Preferences 2 Select Time and Date 3 Select Time Server 4 Select from Time Server 1 Time Server 2 or Time Server 3 Done Cancel Off 30 min summertime 1h summertim...

Page 50: ...ain name Use the 123 softkey to toggle between entering numbers and entering letters 7 Press Done to save the time server setting 1 Click on Basic Settings Preferences Time and Date Setting 2 In the Time Format field select the time format you want to use on your phone Valid values are 12h 12 hour format default Note The default for Time Servers is Enabled Aastra Web UI Time Server 1 Done 123 Time...

Page 51: ... the NTP Time Servers field enable by checking the checkbox or disable by unchecking the box default is enabled 5 In the Time Server 1 Time Server 2 and Time Server 3 fields enter IP addresses or qualified domain names for the primary secondary and tertiary time servers 6 Click to save your settings Note The time and time format you configure display on the phone s idle screen Note The date and da...

Page 52: ... You can also configure the language to use when inputing values in the Aastra Web UI and the IP Phone UI Specifying the Language to Use Once the language pack s are available on your phone from your System Administrator you can specify which language to use on the phone and or the Aastra Web UI Use the following procedure to specify which language to use for the IP Phone UI 1 Press on the phone t...

Page 53: ...ebpage Language field select a language to apply to the Aastra Web UI The IP phone supports the following languages English default Français French Español Spanish Deutsch German Italiano Italian Português Portguese Note All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone English is the default language and c...

Page 54: ...he IP Phone UI You can then use text and characters in a specific language when performing inputs on the phone The following tables identify the language characters that you can use to enter text and characters on the 6755i Keypad Input Alphabet Tables English Note All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the I...

Page 55: ...ÂÇÁÅÆ abc2àâçáåæ 3 DEF3ÉÈÊË def3éèêë 4 GHI4ÎÏ ghi4îï 5 JKL5 jkl5 6 MNO6ÑÓÒÔÖ mno6ñóòôö 7 PQRS7 pqrs7 8 TUV8ÚÙÛÜ tuv8úùûü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÁÀÇ abc2áàç 3 DEF3ÉÈ def3éè 4 GHI4ÏÍ ghi4ïí 5 JKL5 jkl5 6 MNO6ÑÓÒ mno6ñóò 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 SPACE SPACE ...

Page 56: ... 1 1 _ 1 _ 2 ABC2ÄÀ abc2äà 3 DEF3É def3é 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6Ö mno6ö 7 PQRS7ß pqrs7ß 8 TUV8Ü tuv8ü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÀCÇ abc2àcç 3 DEF3ÉÈË def3éèë 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6ÓÒ mno6óò 7 PQRS7 pqrs7 8 TUV8Ù tuv8ù 9 WXYZ9 wxyz9 SPACE SPACE ...

Page 57: ...e UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Language Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÁÀÂÃÇ abc2áàâãç 3 DEF3ÉÊ def3éê 4 GHI4Í ghi4í 5 JKL5 jkl5 6 MNO6ÓÔÕ mno6óôõ 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 SPACE SPACE IP Phone UI Language 1 Screen Language 2 Input Language Select Done Preferences 1 Tones 2 Contrast Level 3 Sp...

Page 58: ...anguage from the Input Language field Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI Valid values are English default Français French Español Spanish Deutsch German Italiano Italian 3 Click to save your settings The change is dynamic The Aastra Web UI and IP Phone UI allow you to enter text and characters in the l...

Page 59: ...755i includes support for ISO 8859 2 Latin2 of multi national languages when displaying and inputing in the IP Phone UI and the Aastra Web UI UTF 8 is also compatible with XML encoding on the IP Phones The following table illustrates the Latin 2 character set used on the 6755i IP Phone ...

Page 60: ... At the Re enter Password prompt re enter the new user password and press Enter A message Password Changed displays on the screen If you change the password Then you need to using the IP Phone UI use that new password to log into the Aastra Web UI using the Aastra Web UI use that new password when changing the user password via the IP Phone UI Note Valid values when creating or changing a password...

Page 61: ...rrent Password field enter the current user password 3 In the New Password field enter the new user password 4 In the Password Confirm field enter the new user password again 5 Click to save your changes Aastra Web UI Note By default the user name is user all lowercase and the password field is left blank ...

Page 62: ...the following procedure to reset a user password 1 Click on Operation Phone Lock 2 In the Reset User Password field click The following screen displays 3 In the Current Password field leave this blank 4 In the New Password field enter a new password 5 In the Password Confirm field re enter your new user password 6 Click to save your settings Note Valid values when creating or changing a password a...

Page 63: ...en asked to do so by your System Administrator or should you experience any unexpected behavior 1 Press the button on the phone to enter the Options List 2 Select Restart Phone 3 When the prompt Are you sure you wish to restart the phone appears press the Restart softkey If you do not wish to restart your phone press Cancel 1 Click on Operation Reset 2 Click 3 Click OK at the confirmation prompt I...

Page 64: ...Password field displays a screen that allows you to enter and save a new user password Set an emergency dial plan An emergency dial plan can be 911 999 112 110 or all of the above The default emergency dial plan is 911 999 112 110 The following procedures describe locking the phone setting an emergency dial plan and resetting the user password Locking Unlocking a Phone Use the following procedures...

Page 65: ...one 2 In the Lock the Phone field click The phone locks dynamically and displays the following message Phone is locked Unlock the Phone 3 Click on Operation Phone Lock 4 In the Unlock the Phone field click The phone unlocks dynamically and displays the following message Phone is unlocked Aastra Web UI ...

Page 66: ...ng emergency services Once you specify the emergency number s on the phone you can dial those numbers directly on the dial pad when required and the phone automatically dials to those emergency services The following table describes the default emergency numbers on the IP phones You can set the emergency dial plan using the Aastra Web UI Note Contact your local phone service provider for available...

Page 67: ...eration Phone Lock 2 In the Emergency Dial Plan field enter the 3 digit number used in your local area to contact emergency services For multiple numbers enter a between each emergency number For example 911 110 Default for this field is 911 999 112 110 3 Click to save the emergency dial plan to your phone Reference For more advanced options you can set on your phone see Additional Features on pag...

Page 68: ...nts The line call appearance light indicates the status of that line or call When the phone is taken off hook the phone automatically selects a line for you When you have more than one call you can use the left and right navigation buttons 3 and 4 to scroll left and right to the different call information Icons 3 and 4 appear if there is call information either left right or both sides of the curr...

Page 69: ...20 programmable functions You can use the Aastra Web UI only to configure key functions Note If a M670i or M675i Expansion Module s is attached to the phone you can configure up to an additional 36 softkeys on each M670i Expansion Module and up to 60 softkeys on each M675i Expansion Module The 6755i IP Phone allows up to 3 expansion modules on each phone For more information about expansion module...

Page 70: ...tion Flash Indicates the key is set to generate a flash event when it is pressed on the 6755i The IP phone generates flash events only when a call is connected and there is an active RTP stream for example when the call is not on hold Sprecode Indicates the key is configured to automatically activate specific services offered by the server For example if the sprecode value of 82 is configured then...

Page 71: ...key is configured to be used for intercom calls Phone Lock Indicates the key is configured as a phone lock key allowing you to press this key to lock unlock the phone Paging Indicates the key is configured as a Paging key When pressed the phone can send Real Time Transport Protocol RTP streams from a pre configured multicast address without involving SIP signaling You can also receive RTP streams ...

Page 72: ...ncoming The phone is ringing outgoing The user is dialing a number or the far end is ringing busy The current line is busy because the line is in use or the line is set as Do Not Disturb Softkey Type Default States None All states disabled Line idle connected incoming outgoing busy Speeddial idle connected incoming outgoing busy DND idle connected incoming outgoing busy BLF idle connected incoming...

Page 73: ...ey 12 as the following Type speeddial Label LAB Value 3456 after saving the settings the LAB label actually appears in position 1 of the LCD A softkey function of none does not display on the idle screen at all Last Call Return idle connected incoming outgoing busy Call Forward idle connected incoming outgoing busy BLF Xfer idle connected incoming outgoing busy Speeddial Xfer idle connected incomi...

Page 74: ...ogrammable Keys and Softkeys The following illustrations show the configuration of Key 12 and how that key displays on the phone Key 12 configured as a speeddial L1 John Smith Sat Jan 1 12 18am LAB Key 12 displays in softkey position 1 on the phone ...

Page 75: ...m number of total line call appearances that can be configured is 9 4 line call appearance hard keys plus 5 softkeys or programmable keys If all line call appearances have been set up between two different numbers a total of 8 lines can be configured John Smith Sat Jan 1 12 18am 1 L5 L6 L7 L8 L9 Icon Definition There is no call activity for the line call appearance softkey A call is ringing at you...

Page 76: ...t softkeys required for the active state such as the Drop softkey in the connected state Typically context dependent softkeys appear in the top left position and all line call appearance softkeys appear in the remaining positions You use the Aastra Web UI to set a programmable key or softkey as a line Note In some situations such as during a conference call the line call appearance softkeys may ov...

Page 77: ... following procedure to set a key to function as a line The procedure shows the softkey screens as an example 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Line to apply to the key 4 In the Label field enter a label to apply to this key 5 In the Line field...

Page 78: ...d select a line to apply to this key Valid values are 5 through 9 Expansion Module Keys 9 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 10 In the Line field select a line to apply to this key Valid values are 5 through 9 11 M675i In the Label field enter a label to apply to this key 12 Click to save your changes ...

Page 79: ...nd holding a programmable key softkey keypad key or expansion module key Speeddial Prefix The speeddial feature also allows you to specify a preset string of numbers followed by a that the phone dials automatically after pressing the speeddial key You can use this feature for numbers that contain long prefixes For example if you had the following speeddial configuration in the Aastra Web UI Access...

Page 80: ...en letters press 4 To backspace and erase a mistake press the Backspace softkey You can enter up to 16 letters in the Enter Name field Press the 2 key to move to the next field IP Phone UI Note When creating a speeddial key from the IP Phone UI you must select a programmable key softkey keypad key or expansion module key that has no preassigned function key must be set to None or Empty If you pres...

Page 81: ...he speeddial key By default the phone uses Line 1 for the speeddial key If you want to use a different line press the Change key or press the 4 key to select another line 5 Press the Save softkey to save the speeddial information to the speeddial key you selected Note When in the Enter Number field the phone automatically switches to the numbers softkey Note To delete or remove a speeddial configu...

Page 82: ...ate 4 Press a non configured softkey programmable key keypad key or expansion module key The following screen displays 5 In the Enter Name field enter a name to apply to the speeddial key Use the keypad keys to enter the name Continue to press the keypad keys to access the next letter for that key i e press 2 three times to access C Press 4 to move to the next space or wait for the cursor to autom...

Page 83: ...nt to use a different line press the Change key or press the 4 key to select another line 8 Press the Save softkey to save the speeddial information to the speeddial key you selected Note The phone automatically uses an uppercase letter for the first letter of each word and a lowercase letter for all subsequent letters in the word If necessary use the ABC 4 softkey to specify uppercase letters or ...

Page 84: ...on Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Speeddial to apply to the key 4 In the Label field enter a label to apply to this key 5 In the Value field enter the phone number extension or speeddial prefix to apply to this key If you enter a speeddial prefix you must enter the character at the end of the prefix number for example 123456 6 In the Line ...

Page 85: ... Speeddial to apply to the key 14 M675i In the Label field enter a label to apply to this key 15 In the Value field enter the phone number extension or speeddial prefix to apply to this key If you enter a speeddial prefix you must enter the character at the end of the prefix number for example 123456 16 In the Line field select a line to apply to this key Valid values are 1 through 9 17 Click to s...

Page 86: ...phone to enter the Options List 2 Select Preferences 3 Select Speed Dial Edit All current speeddial key LEDs flash RED for programmable keys and expansion module keys All other function key LEDs turn off during this process After you press a speeddial key for editing the phone restores all key LEDs to their previous state IP Phone UI Note A speeddial key must be already configured on the phone to ...

Page 87: ... and Line setting 2 If you press a key that is NOT setup as a speeddial key the phone displays an Invalid Key message However if you press and hold an empty digit key programmable key or expansion module key set to NONE it initiates the Add a Speeddial Key process allowing you to setup a new speeddial key For more information see Press and Hold to Create a Speeddial applicable to programmable keys...

Page 88: ...he key configured for speeddial 3 In the Value field edit the phone number extension or speeddial prefix to apply to this hard key If you enter a speeddial prefix you must enter the character at the end of the prefix number for example 123456 4 If required in the Line field select a line for which to apply the speeddial to Valid values are 1 through 9 5 Click to save your changes Aastra Web UI Not...

Page 89: ...astra Web UI 1 Click on Operation Keypad Speeddial 2 Select from Digit 1 through Digit 9 3 In the input box edit the phone number extension or speeddial prefix for this Digit key If you enter a speeddial prefix you must enter the character at the end of the prefix number for example 123456 4 Click to save your changes Aastra Web UI ...

Page 90: ...d line on the screen of the IP phone shows when DND is set If the phone shares a line with other phones only the phone that has DND configured is affected You can set DND on the keys using the Aastra Web UI only DND is not configurable from the IP phone UI Configuring a DND Key Use the following procedure to set a key to function as Do Not Disturb The procedure shows the softkey screens as an exam...

Page 91: ...te fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 5 Select from Key 1 through Key 6 6 In the Type field select Do Not Disturb to apply to the key Expansion Module Keys 7 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 8 In the Type field select Do Not Disturb to apply to the key 9 Click to save your changes ...

Page 92: ...phone to make a call a busy indicator on the Supervisor s phone shows that the worker s phone is in use and busy On the 6755i the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality When the monitored user is idle an icon with the handset on hook shows next to the BLF key When the monitored user is on an active call a small telephone icon i...

Page 93: ... Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select BLF to apply to the key 4 In the Label field enter a label to apply to this key 5 In the Value field enter the phone number or extension you want to monitor 6 In the Line field select a line for which to apply this key Valid values are global 1 through 9 7 In the state fields check...

Page 94: ... for which to apply this key Valid values are global 1 through 9 Expansion Module Keys 11 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 12 In the Value field enter the phone number or extension you want to monitor 13 M675i In the Label field enter a label to apply to this key 14 In the Line field select a line for which to apply this key Valid values are global 1...

Page 95: ...Application Server On the 6755i the key LEDs illuminate either flashing solid or turn off depending on the state of those extensions Configuring a BLF List Key The BLF List function can be configured on the 6755i using the Aastra Web UI only If you set a key to use BLF List you must also enter a BLF List URI at Operation Softkeys and XML Services The BLF List URI is the name of the BLF list define...

Page 96: ...tion Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select BLF List BroadSoft BroadWorks 4 In the Line field select a line number that is actively registered to the appropriate SIP proxy you are using Valid values are global 1 through 9 Aastra Web UI Note The Label and Value field are not required The BroadWorks BLF List n...

Page 97: ... my6755i blf list as broadworks com Expansion Module Keys 10 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 11 In the Line field select a line for which to apply this key Valid values are global 1 through 9 12 In the BLF List URI field enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user For example my675...

Page 98: ...ilable to receive a call from the queue After creating an ACD key you are ready to receive calls from a queue on the server You must press the ACD key and then log in by entering your User ID and Password An Available softkey displays allowing you to make your phone available to accept these calls When you are on an active call or you miss a call the server automatically changes the phone s status...

Page 99: ...Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Auto call distribution 4 In the Label field enter a label to apply to this ACD key 5 In the Line field select a line to apply Automatic call distribution Valid values are 1 through 9 6 In the state fields check enable or ...

Page 100: ...ou must preconfigure an ACD softkey programmable key or expansion module key on your IP Phone as described in the previous procedure Your Administrator sets up the queue that you access when you press the ACD Key Contact your System Administrator for more information When you press the ACD Key the phone prompts you to enter a User ID and Password to login into the queue Once logged in you can make...

Page 101: ...phone 1 Check with your Administrator to verify the queue linked to your ACD Key 2 Press the ACD Key on your IP phone The LCD displays the label of the ACD queue you are accessing The User ID and Password prompts displays 3 Using the keypad enter your User ID phone number provided by your System Administrator Phone Model Status Logged In and Available Status Unavailable Logged Out 6755i Solid Red ...

Page 102: ...available softkey If you are on a call or miss a call that has been distributed to your phone your phone status automatically changes to Unavailable Your phone remains in the Unavailable state until one of the following occurs You use the IP Phone UI to manually switch the IP phone state back to Available or The availability timer for your IP phone expires This only occurs if your Administrator ha...

Page 103: ... the call If the monitored extension receives multiple incoming calls simultaneously the IP Phone UI displays a list of incoming calls You select a call from this list and are connected to the call When you configure a GCP softkey you specify the ring group for example extensions 2200 2210 that you want to monitor for incoming calls When an incoming call is received on any of these extensions the ...

Page 104: ...or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Directed Call Pickup 4 In the Label field enter a label to apply to this Directed Call Pickup key 5 In the Value field specify the extension you want to intercept when you press this softkey For example 2200 6 In the Line field select the line for which to apply the Directed Call Pickup ...

Page 105: ...ckup configuration Valid values are global 1 through 9 Expansion Module Keys 11 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 12 In the Value field specify the extension you want to intercept when you press this softkey For example 2200 13 M675i In the Label field enter a label to apply to this Directed Call Pickup key 14 In the Line field select the line for whi...

Page 106: ...ration Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Directed Call Pickup 4 In the Label field enter a label to apply to this Group Call Pickup key 5 In the Value field enter groupcallpickup 6 In the Line field select the line for which to apply the Group Call Pickup configuration Valid value are 1 through 9 7 In the state fields check enable or uncheck ...

Page 107: ...ne field select the line for which to apply the Directed Call Pickup configuration Valid values are global 1 through 9 15 Click to save your changes Using Directed Call Pickup Group Call Pickup Use the following procedure for the DCP GCP feature on your phone Using Directed Call Pickup DCP 1 When the monitored extension receives a call press the DCP Key to pick up the call If the monitored extensi...

Page 108: ...If the monitored group of extensions receives multiple incoming calls simultaneously the phone displays a list of incoming calls 2 Use the 5 and 2 keys to scroll through the list to select an extension 3 Press the Pickup Key for the extension you select The call is answered Press the Pickup Key to answer the call Select an extension DCP on line Services Dir Callers Icom Pickup 1 2201 2 2202 3 2203...

Page 109: ... XML key By default the Services key is the first key on the top left keys Using the Aastra Web UI you can configure a key to access XML applications Under Operations Softkeys and XML Operations Programmable Keys or Operations Expansion Module you can assign a key the type XML You must also specify an XML URI and a Services label using the following XML fields XML Application URI XML Application T...

Page 110: ...tion Title is the label that displays on the Services Menu in the IP Phone UI After the XML application is applied you can use the IP Phone UI to press the Services key and access the XML services Configuring XML Services 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Note Contact your System Administrator for the applicable U...

Page 111: ...s 10 In the XML Application URI field enter an application URI s 11 In the XML Application Title field enter the title of the service This title appears in the Services Menu after pressing the Services key If multiple XML applications are specified in the XML Application URI field a list of applications displays after pressing the Services key Expansion Module Keys 12 Select from Key 1 through Key...

Page 112: ... of applications displays after pressing the Services key 17 Click to save your changes Configuring an XML Key Use the following procedure to configure an XML key on the 6755i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20...

Page 113: ... field enter the title of the service This title appears on the phone s LCD after pressing the XML key If multiple XML applications are specified in the XML Application URI field a list of applications displays after pressing the XML key Expansion Module Keys 14 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 15 In the Type field select XML 16 In the Value field en...

Page 114: ... have been configured to access the XML applications the customized service is ready for you to use From the Services Menu Use the following procedure to access XML applications from the Services Menu Use the following illustration as a reference 1 Press the Services key 2 Use the 5 and 2 to scroll through the items 3 For menu and directory services select a service to display the information for ...

Page 115: ...ou specified 2 Use the 5 and 2 to scroll through the customized features 3 For menu and directory services select a service to display the information for that customized service Message services display to the screen after pressing the programmable key For user input services follow the prompts as appropriate 4 To exit from the Customized Features screen press the XML key again ...

Page 116: ...ll is not on hold Configuring a Flash Key Use the following procedure to configure a Flash key on the 6755i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Flash 4 In the Label field enter a label...

Page 117: ...t from Key 1 through Key 6 6 In the Type field select Flash Expansion Module Keys 7 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 8 In the Type field select Flash 9 M675i In the Label field enter a label to display on the phone for the key 10 Click to save your changes ...

Page 118: ...ly activates a service provided by the server The value you enter for this field is dependent on the services provided by the server Contact your System Administrator for information about available services Configuring a Sprecode Key Use the following procedure to configure a Sprecode key on the 6755i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation Softkeys and ...

Page 119: ...ield select Sprecode 9 In the Value field enter the appropriate value for accessing specific services from the server Expansion Module Keys 10 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 11 In the Type field select Sprecode 12 M675i In the Label field enter a label to display on the IP phone for this key 13 In the Value field enter the appropriate value for acc...

Page 120: ... using keys The following paragraphs describe the park and pickup methods of configuration on the IP phones Park Pickup Static Configuration You can configure a static configuration for parking and picking up a call using the Aastra Web UI at Basic Settings Preferences General By entering the appropriate value in the Park Call and Pickup Parked Call fields you tell the phone where to park a live c...

Page 121: ...he default label of Pickup displays on the phone UI The values you enter in the Aastra Web UI for the Park Pickup call feature are dependant on your type of server The following table provides the values you enter for the Park Call and Pickup Parked Call fields in the Aastra Web UI Park Pickup Call Server Configuration Values Leave value fields blank to disable the park and pickup feature Server P...

Page 122: ...erver value in the Park Call field to which incoming live calls are parked 3 Enter a server value in the Pickup Parked Call field 4 Click to save your changes Note Aastra recommends you configure either the static or the programmable configuration but not both Aastra Web UI Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 113 Note For values...

Page 123: ...other phone in your network You can configure a Park and Pickup programmable configuration using the Aastra Web UI Key Configuration Using the Aastra Web UI On the 6755i you configure a Park and or Pickup key at Operation Softkeys and XML You enter a key label and value for a specific line on the phone The default state of the Park configuration is connected The default state of the Pickup configu...

Page 124: ...sed on the server in your network 6 In the Line field select a line for which to apply the Park configuration 7 In the state fields check enable or uncheck disable the Connected state for this softkey 8 Select another key to configure for Picking up a call 9 In the Label field enter a label for the Pickup key 10 In the Value field enter the appropriate value based on the server in your network 11 ...

Page 125: ...ich to apply the Pickup configuration Expansion Module Keys 20 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 21 In the Type field select Park 22 M675i In the Label field enter a label for the Park key 23 In the Value field enter the appropriate value based on the server in your network 24 In the Line field select a line for which to apply the Park configuration 2...

Page 126: ...ng the next procedure and press the Park key again to retry step 2 Pickup a Parked Call 1 Pick up the handset on the phone 2 Enter the extension number where the call was parked 3 Press the Pickup key If the call pick up is successful you are connected with the parked call For Asterisk Server Server announces the extension number where the call has been parked Once the call is parked press the y k...

Page 127: ...press the key configured for lcr and the phone dials the last call you received When you configure an lcr key the label LCR displays next to that key on the IP phone When the Sylantro server detects an lcr request it translates this request and routes the call to the last caller Configuring a Last Call Return Key Use the following procedure to configure a Last Call Return key on the 6755i IP Phone...

Page 128: ...e the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 In the Type field select Last Call Return 8 In the Line field select the line you want to apply to this key Valid values are 1 through 9 Expansion Module Keys 9 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 10 In the Type field select Last Call Return 11 In the Li...

Page 129: ...e is in the busy state or the no answer state or both Pressing the Call Forward key on the phone accesses the Call Forward Menus The menus that display are dependant on the Call Forward mode Account default Phone or Custom configured for the phone For more information about call forwarding and call forwarding modes see Call Forward Account Based Configuration on page 193 Configuring a Call Forward...

Page 130: ... In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 5 Select from Key 1 through Key 6 6 In the Type field select Call Forward Expansion Module Keys 7 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 8 In the Type field select Call Forward 9 Click to save your changes ...

Page 131: ...r and Blind Transfer Calls When the focused line is in the Connected state pressing the BLF Xfer key transfers the call to the extension unconditionally disregarding the status of the monitored extension If transferring a call to an extension fails a message Transfer Failed displays on the phone and you can reconnect the call get the call back by pressing the line key again BLF Xfer and Call Forwa...

Page 132: ...ey 1 through Key 20 3 In the Type field select BLF Xfer 4 In the Label field enter a label for the BLF Xfer key 5 In the Value field enter the monitored extension or the extension to transfer calls to for example 35 6 In the Line field select the line for which you want to use the key functionality Valid values are global 1 through 9 7 In the state fields check enable or uncheck disable the states...

Page 133: ... to use the key functionality Valid values are global 1 through 9 Expansion Module Keys 12 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 13 In the Type field select BLF Xfer 14 M675i In the Label field enter a label for the BLF Xfer key 15 In the Value field enter the monitored extension or the extension to transfer calls to for example 35 16 In the Line field se...

Page 134: ...one is in the Idle state pressing the Speeddial Xfer key causes the phone to go offhook and dial the predefined extension Speeddial Xfer and Blind Transfer When the phone is connected to a call pressing the Speeddial Xfer key blind transfers the call to the predefined target If transferring a call fails a message Transfer Failed displays and you can reconnect the call get the call back by pressing...

Page 135: ...through Key 20 3 In the Type field select Speeddial Xfer 4 In the Label field enter a label for the Speeddial Xfer key 5 In the Value field enter the speeddial extension or the extension to transfer calls to for example 5551212 6 In the Line field select the line for which you want to use the key functionality Valid values are global 1 through 9 7 In the state fields check enable or uncheck disabl...

Page 136: ... use the key functionality Valid values are global 1 through 9 Expansion Module Keys 12 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 13 In the Type field select Speeddial Xfer 14 M675i In the Label field enter a label for the Speeddial Xfer key 15 In the Value field enter the speeddial extension or the extension to transfer calls to for example 5551212 16 In the...

Page 137: ...he resulting conference recorded If you configure a softkey or programmable key or expansion module key as a Speeddial Conf key and you press this key while on an active call the focused line changes to the dialing line A Cancel softkey displays on the phone allowing you to abort the conference speeddial if required The message Ringing displays below the number when the far end is ringing The mess...

Page 138: ...rough Key 20 3 In the Type field select Speeddial Conf 4 In the Label field enter a label for the Speeddial Conf key 5 In the Value field enter the speeddial extension or the extension to add to the conference for example 5551212 6 In the Line field select the line for which you want to use the key functionality Valid values are global 1 through 9 7 In the state fields check enable or uncheck disa...

Page 139: ... use the key functionality Valid values are global 1 through 9 Expansion Module Keys 12 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 13 In the Type field select Speeddial Conf 14 M675i In the Label field enter a label for the Speeddial Conf key 15 In the Value field enter the speeddial extension or the extension to add to the conference for example 5551212 16 In...

Page 140: ...ed and provided by your System Administrator through the diverse web based language of XML Availability of these services depends on your phone system or service provider Reference For more information about XML Caller List Directory and Voicemail see the following XML Key on page 101 Callers List on page 183 Directory List on page 172 Voicemail on page 210 Note Other than the Services Menu you ca...

Page 141: ...or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Services 4 In the Label field enter a label to apply to this key 5 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 In the Type field select Servi...

Page 142: ...able Keys and Softkeys Expansion Module Keys 8 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 9 In the Type field select Services 10 M675i In the Label field enter a label to apply to this key 11 Click to save your changes ...

Page 143: ...irectory entry You can use the Directory key to access a Directory List which contains a customized list of names with phone numbers and labels In addition to creating a Directory key you can also download a Directory List to your PC if required using the Aastra Web UI Reference For more information about the Directory List see Directory List on page 172 Configuring a Directory Key Use the followi...

Page 144: ...4 In the Label field enter a label to apply to this key 5 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 In the Type field select Directory Expansion Module Keys 8 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 9 In the Type field select Directory 10 M675i In th...

Page 145: ...r more information about the Callers List see Callers List on page 183 Configuring a Callers List Key Use the following procedure to configure a Callers List key on the 6755i IP Phone The procedure shows the programmable key screen as an example Note Your System Administrator can create a custom Callers List XML application allowing you to access the Callers List via an XML Key instead of the Call...

Page 146: ... In the Label field enter a label to apply to this key 5 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 In the Type field select Callers List Expansion Module Keys 8 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 9 In the Type field select Callers List 10 M675i ...

Page 147: ... You can use the Intercom key to automatically connect with a remote extension for outgoing calls and to answer an incoming intercom call Reference For more information about the Intercom key see Using Intercom on page 155 Configuring an Intercom Key Use the following procedure to configure a Callers List key on the 6755i IP Phone The procedure shows the programmable key screen as an example Aastr...

Page 148: ... 4 In the Label field enter a label to apply to this key 5 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 In the Type field select Intercom Expansion Module Keys 8 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 9 In the Type field select Intercom 10 M675i In the...

Page 149: ...Lock Configuring a Phone Lock Key Use the following procedure to configure a Phone Lock key on the 6755i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Phone Lock from the list of options Aastra ...

Page 150: ...P phone Lock the Phone 1 Press the LOCK key The phone locks The LED for the key AND the Message Waiting Lamp illuminate steady ON An Unlock label appears next to the key you just pressed Unlock the Phone 1 Press the UNLOCK key A password prompt displays 2 Enter your user password and press ENTER The phone unlocks The LED for the key AND the Message Waiting Lamp go OFF The Lock label appears next t...

Page 151: ...tgoing multicast RTP session This is called Group Paging on the IP phones You can also specify group paging RTP addresses that the phone listens for when receiving RTP streams You can specify up to 5 listening multicast addresses at the path Basic Settings Preferences Group Paging RTP Settings For more information about Group Paging and how it works and to specify multicast addresses see Group RTP...

Page 152: ... Paging 9 In the Value field enter a multicast IP address and a port number for the Paging key When you press this key the phone initiates an outgoing multicast RTP session to the specified address using the specified port For example 239 0 1 15 10000 10 To receive RTP steams for Group Paging you must also configure the Paging Listen Addresses parameter at the path Basic Settings Preferences Group...

Page 153: ...es Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone The procedure assumes you have already configured the Paging key using the Aastra Web UI 1 On the IP Phone press the softkey programmable key or expansion module key you configured for Paging labeled as Group 1 in the following illustration Notes 1 When you select Paging for the Type field the Line ...

Page 154: ...one opens a multicast RTP session and an outgoing OR incoming phone screen displays as follows 2 Press the Drop key to end the multicast RTP session and return to the idle screen Note If you enable global DND on the phone the incoming multicast RTP session is dropped Paging Drop 00 01 ...

Page 155: ...ard coded keys have been added If a particular key is not defined it is ignored For more information about key behavior see Key Display Behavior on page 65 Configuring a None Key Use the following procedure to configure a None key on the 6755i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Oper...

Page 156: ...s and Softkeys Programmable Keys 4 Select from Key 1 through Key 6 5 In the Type field select None Expansion Module Keys 6 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 7 In the Type field select None 8 Click to save your changes ...

Page 157: ...oded keys have been added If a particular key is not defined it is ignored Configuring an Empty Key Use the following procedure to configure an Empty softkey on the 6755i phone 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Empty 4 In the state fields check...

Page 158: ... and Softkeys Programmable Keys 5 Select from Key 1 through Key 6 6 In the Type field select Empty Expansion Module Keys 7 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 8 In the Type field select Empty 9 Click to save your changes ...

Page 159: ...the softkey screen as an example 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys Programmable Keys Expansion Module Keys 2 Choose the key you want to delete from the phone 3 In the Type field select none 4 Click to save your changes The key function is deleted from the IP phone memory Aastra Web UI ...

Page 160: ... on your extension that may restrict your access to long distance area codes or dialing prefixes When your party picks up a timer appears on your display that records the length of your call If the Live DialPad option is on as soon as you press the first digit on the dial pad the phone automatically selects the next available line go off hook and dial as digits are pressed Note After dialing the n...

Page 161: ...ode For more information about setting the audio mode on your phone see Audio Mode on page 34 To dial using handsfree first press and enter a number at the dial tone To answer a call on your phone using handsfree press or the line call appearance button If you are in Speaker audio mode lift the handset and press to switch between handsfree and handset If you are in Speaker headset audio mode press...

Page 162: ...Use 2 to scroll down the list to select your desired volume 7 Press Enter to save the setting 8 Press Done to save changes and exit 9 If you do not wish to save changes press Cancel to return to the previous screen To Make and Receive Calls Using a Headset 1 Ensure that you have selected a headset audio mode by accessing the Options list under option Preferences Set Audio Audio Mode on the IP Phon...

Page 163: ...tension number of the person you wish to intercom or the BLF key for that extension 3 After a beep tone your phone automatically connects with the remote extension and you can speak through its speaker 4 To cancel intercom press or the Cancel key 5 When you are finished speaking hang up the phone by placing the handset back on hook or by pressing or the line call appearance button for the active c...

Page 164: ... for Intercom calls made by the originating caller Auto Answer Allows you to enable or disable the IP phone to automatically answer an Intercom call If auto answer is enabled on the IP phone the phone plays a tone if Play Warning Tone is enabled to alert the user before answering the intercom call If auto answer is disabled the phone rejects the incoming intercom call and sends a busy signal to th...

Page 165: ...nd use 2and 5 to scroll through the list to view the other numbers 3 Press 2 to see the second most recently dialed number or 5 to see the oldest call on your list 4 To dial the displayed number press or lift the Handset or press any line keys 5 Press or the key to cancel Deleting from the Redial List Delete All Items 1 Press 2 Press the Delete Key then press the Delete Key again at the prompt to ...

Page 166: ...or on a conference For muted calls the handsfree LED flashes and the Mute key LED is ON You can use the Mute key to mute the handset headset or speakerphone The speaker light flashes slowly and you can hear the caller but they cannot hear you To switch mute on or off press IP Phone UI Note If you place a muted call on hold the phone automatically takes the call off mute when you reconnect to the c...

Page 167: ...o a call pressing the line call appearance button for the new incoming call automatically places the connected call on hold and answers the new call To reconnect to a party press the line call appearance button for that call If you cannot answer the call the caller goes to voicemail if voicemail has been configured for your extension IP Phone UI Note The audio mode setting you have selected in the...

Page 168: ...ing call directly to voicemail without answering the call To do this press without picking up the handset If you re already on the phone your incoming call should go directly to voicemail Your phone screen displays a voicemail icon along with the number of waiting messages if you have unheard messages example x4 ...

Page 169: ...hone can retrieve the call To place a call on hold 1 Connect to the call if not already connected 2 Press the Hold key The line call appearance light begins to flash slowly and after a short time the phone beeps softly to remind you that you still have a call on hold The screen displays Call Held with the line number the call is held at the phone IP Phone UI Note If you are connected to another ca...

Page 170: ...your current call on hold as soon as you press a new line call appearance button If you have more than one call on hold you can reconnect to a held call by pressing the line call appearance button where that call is being held Press to disconnect the call Retrieving a Held Call If you have more than 1 call on hold you can scroll through the held call information by pressing 3 and 4 navigation keys...

Page 171: ...wer the transferred call rings back to your extension Consultative Transfer You also have the option to consult with the person you are transferring the call to before you complete the transfer To do this simply remain on the line until the receiving party answers the call After consulting with the receiving party you can either complete the transfer or cancel the transfer to go back to the origin...

Page 172: ...ind transfer press the Transfer Key again before the receiving end answers To complete a consultive transfer remain on the line to speak with the Party 2 before pressing the Transfer Key again to transfer Party 1 to Party 2 To cancel the transfer select Cancel on the display screen or press Transferring Two Existing Calls The 6755i allows you to perform a transfer of a call when there are currentl...

Page 173: ...ce key displays on the bottom set of softkeys by default Use this key to create conference calls Screen that displays when handset is lifted Local Conferencing The 6755i phone supports up to 3 parties including yourself in a conference call This is called Local Conferencing and is the default method of conferencing on the 6755i Note Your System Administrator can set your Conference key to speeddia...

Page 174: ...ding them to the conference 4 Press the Conf Key A new line opens 5 Enter the phone number of Party 3 6 Wait for Party 3 to answer When Party 3 answers you can consult with them before adding them to the conference 7 Press the Conf key again to add Party 3 to the conference Party 1 which is yourself Party 2 and Party 3 are all connected to a single conference 8 To drop a party from the conference ...

Page 175: ... unlimited participants depending on your server limitations when your Administrator enables Centralized Conferencing If your Administrator does not enable Centralized Conferencing then the 6755i uses Local Conferencing by default Your Administrator can configure Centralized Conferencing globally on all lines or on specific lines Although for the global setting to work you must configure the lines...

Page 176: ...by dialing their number or answer an incoming call of a Party 3 Wait for Party 2 to answer When Party 2 answers you can consult with them before adding them to Conference 1 IP Phone UI Note When Centralized Conferencing is enabled on your phone local conferencing or three way conferencing works as indicated in the previous section Using Local Conferencing on page 166 Joining two active calls in a ...

Page 177: ...1 13 To add more parties repeat steps 8 through 12 If any party in the conference hangs up including the party that began the conference all other parties in the conference are still connected Setting Up Multiple Conferences for Sylantro Server only 1 Start Conference 1 using the procedures in the previous section Setting Up a Conference and Adding Multiple Parties for Sylantro and Broadsoft Serve...

Page 178: ...onference 4 Press the Conf Key 5 Press the Line Key that has the active conference For example Line 1 and Line 2 both have active conferences Pressing Line 1 joins Party 1 and Party 2 to the conference on Line 1 Pressing Line 2 joins Party 1 and Party 2 to the conference on Line 2 6 Press the Conf Key again to join the Parties to the active conference Ending a Conference and Transferring Remaining...

Page 179: ...st need to connect or reconnect to the call if not already connected for example if your caller is on hold Press or the line call appearance button of the active call to end the call If connected through the handset you can also place the handset back on hook to end the call IP Phone UI ...

Page 180: ...y List The Directory List is your personal phone book conveniently stored within your phone You can enter up to 200 entries into the 6755i Directory by adding them manually or by saving the number and name from other lists stored on your phone You can also dial directly from a directory entry On the 6755i you access the Directory by pressing Key 2 which is the Directory key Accessing Your Director...

Page 181: ... to press the next letters of the name to find a better match 4 To dial the displayed number press or just lift the handset or press any line keys 5 Press the Directory Key to cancel Sorting Entries and Quick Search Feature You can sort multiple numbers according to preference and perform a quick search feature that allows you to enter the first letter that corresponds to a name in the Directory t...

Page 182: ...acters for each line and field in the Directory List The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List Screen 1 Screen 2 Directory List Limitations Maximum length of a line 255 characters Maximum length of a name 16 characters Maximum length of a label 14 characters Maximum length of a URI 45 characters Maximum number directory entries in th...

Page 183: ...Use the Backspace softkey when required Use the Save softkey when you are finished adding the Label You can exit from Screen 2 at any time without saving by pressing the Cancel softkey Editing Entries in the Directory List On Screen 1 when the cursor is in the Line field softkey 5 displays a Change softkey The following example illustrates a Directory entry for Steve Smith with a phone number and ...

Page 184: ...ectory entry Scrolling Multiple Screens Per Entry If there are multiple numbers for an entry the 3 and 4 keys display for you to scroll multiple screens The following examples show Screen 1 as Steve Smith s Office number Screen 2 as Steve Smith s Home number and Screen 3 as Steve Smith s Cell number The first scroll 4 indicates there are multiple number entries for the name The 3 and 4 indicates y...

Page 185: ...mber into the one position So the first screen to display for the entry would be the Cell number screen If no label is assigned to the entry the numbers would be arranged in the order you specify The following example illustrates the new arrangement of Steve Smith s number Note The Office label moves to the second position and the Home label moves to the last position Save Cancel Label Cell 1 Offi...

Page 186: ...e following screen displays 3 Press Yes to delete the directory entry name number label and line from the Directory List 4 Press Cancel to cancel the delete function To delete specific numbers names or labels for an entry 1 Scroll to a name or number in the Directory List that has multiple numbers and or labels assigned to the entry 2 Press Delete The following screen displays 3 Press Number to de...

Page 187: ...er List Save from the Redial List Saving from the Display You can save the name number and or label displayed on your screen during an active call to the Directory List using the following procedure Use the following illustration as a reference 1 During an active call while the name number and or label of the incoming caller displays to the LCD press the Directory key 2 Press the Add New key The n...

Page 188: ...t to copy to the Directory List 3 Press Copy The entry is saved in the Directory List Saving from the Redial List You can save a name number and or label from the Redial List to the Directory List using the following procedure Use the following illustration as a reference 1 Press the Redial List key 2 Scroll to the entry you want to copy to the Directory List 3 Press Copy The entry is saved in the...

Page 189: ...C in comma separated value CSV format You can use any spreadsheet application to open the file for viewing The following is an example of a Directory List in a spreadsheet application The file displays the name phone number and line number for each Directory entry Note Your System Administrator can populate your IP phone Directory List with server directory files Contact your System Administrator ...

Page 190: ...nloads to your computer 5 Use a spreadsheet application to open and view the Directory List Accessing the Directory List Use the following procedures to access the Directory List 1 Press the Services key on the phone to display the Services menu and select Directory List or Press the Directory softkey default key is key 2 on the Top Keys 2 Use the 2 and 5 keys to scroll through the line items in t...

Page 191: ...ers have been added to the list since you last checked it Caller s List Screen Display You can view scroll and delete line items in the Callers List from the IP phone UI You can also directly dial from a displayed line item in the Callers List Display Item Description 450 349 0438 Indicates you have returned the call from the Callers list N MAR 04 3 30pm 2x N indicates a new call XX New Callers Wh...

Page 192: ...ect the line item you want to delete and press the Delete softkey 4 To cancel a delete function press the 2 or the 5 Scroll keys 5 To save a line item to a softkey for speeddialing press the Save softkey and enter the line number at the Save to prompt that is already configured for speeddialing at a softkey 6 To dial a displayed entry from the Callers List pick up the handset press the handsfree b...

Page 193: ...the entry of the prefix Use the following procedure to edit the Callers List Use the following illustration as a reference 1 Press the Callers List Key 2 Press 2 and 5 to find the entry you want to edit Press 2 to view the most recent call or 5 to see the oldest call on your list 3 Press any key on the dial pad to begin editing 4 To move the cursor one digit to the right press 4 To erase one digit...

Page 194: ...ers List Use the following illustration as a reference 1 Press the Callers List Key 2 Use 2 and 5 keys to find the item you want to delete 3 Press the Delete softkey 4 Press the Delete softkey again at the prompt to erase the item Use the following procedure to delete all items from the Callers List 1 Press the Callers List Key 2 Press the Delete softkey 3 Press the Delete softkey again at the pro...

Page 195: ...example of a Callers List in a spreadsheet application This file displays the name phone number and the line that the call came in on Download the Callers List Use the following procedure to download the Callers List to your PC using the Aastra Web UI 1 Click on Operation Directory 2 In the Callers List field click on A File Download message displays 3 Click OK 4 Enter the location on your compute...

Page 196: ...oming calls can be call forwarded to voicemail or another number See Call Forward Account Based Configuration on page 193 for more information about call forwarding to other numbers On the 6755i you can set DND on the phone side for a specific account or for all accounts on the phone You can set three modes for DND using the Aastra Web UI at the path Basic Settings Preferences General DND Key Mode...

Page 197: ...ng DND The following describes configuring DND on your phone To configure a DND key see the section Do not Disturb DND Key on page 82 Note If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone Key LED Behavior for All Modes MWI LED Behavior for All Modes DND key LED RED if current account in focus has DND ON DND ...

Page 198: ... for all accounts on the phone DND key toggles all accounts on the phone to ON or OFF custom Sets the phone to display custom screens after pressing the DND key that list the account s on the phone The user can select a specific account for DND turn DND ON for all accounts or turn DND OFF for all accounts 3 Click to save your changes The changes takes affect immediately without a reboot Aastra Web...

Page 199: ... each account or all accounts as applicable If you selected Phone mode the first account allows you to change the DND status for all accounts 2 Number and name of accounts that display to this screen are dependant on the number and name of accounts configured on the phone In the screen in step 4 Screenname1 is configured on Line 1 Screenname2 is configured on Line 2 and Screenname3 is configured o...

Page 200: ...o ON enables DND on all accounts on the phone Toggling to OFF disables DND on all accounts on the phone Use the RIGHT and LEFT arrow keys to scroll through each account Use the RIGHT and LEFT arrow keys to scroll through each account In the above example toggling Screenname1 to DND ON enabled DND for Screenname2 and 3 also Note Enabling DND in Phone mode toggles all accounts on the phone to DND ON...

Page 201: ...incoming calls to be forwarded to another destination On the 6755i you can set Call Forward CFWD on the phone side for a specific account or for all accounts on the phone You can set a CFWD mode using the Aastra Web UI at the path Basic Settings Preferences General Call Forward Key Mode Account default Phone and Custom CFWD performs according to the mode you set You can configure CFWD using the Aa...

Page 202: ...y or all accounts On the 6755i you can set all accounts to All On All Off or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey You can enable different CFWD rules modes independently for example you can set different phone numbers for Busy All and NoAnswer modes and then turn them on off individually The following table describes the key and Message Wa...

Page 203: ...Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Call Forward from the list of options 4 optional If required enable or disable the applicable states for the Call Forward key Idle Connected Incoming Outgoing and or Busy Aastra Web UI Note Optional You can configure a Call Forward key on your phone to access the Call Forward menus if desired You can also access the Call Forwar...

Page 204: ...The account mode allows you to configure CFWD on a per account basis Pressing a configured CFWD key applies to the account in focus Phone The Phone mode allows you to set the same CFWD configuration for all accounts All Busy and or No Answer When you configure the initial account the phone applies the configuration to all other accounts In the Aastra Web UI only the account you configured is enabl...

Page 205: ...s 3 accounts configured on the phone Accounts must be set up by your System Administrator 14 For each account enable the CFWD state by placing a check mark in one or more of the following State fields All Busy No Answer The All option forwards all incoming calls for this account to the specified phone number regardless of the state of the phone The phone can be in the Busy or No Answer states or c...

Page 206: ...the phone after the specified number of rings the phone can forward the call to a different specified number such as a cell phone number Notes 1 If you selected Account mode in step 5 you can enable disable each account or all accounts as applicable You can enter different phone number for each enabled state If you selected Custom mode you can enable disable each account or all accounts as applica...

Page 207: ... Screenname2 has CFWD Busy enabled and Screenname3 has CFWD disabled as indicated by no message displayed 2 Press the Call Forward key The Call Forward Mode screen displays for the account you selected Use the UP and DOWN arrow keys to scroll through each state type Notes 1 If there is no CFWD key configured on the phone or it is removed you can still enable CFWD via the IP Phone UI at the path Op...

Page 208: ...eys if required All Off Disables all CFWD states for the current account in focus All On Enables all CFWD states for the current account in focus CopytoAll Key Copies the call forward phone number and state of the Call Forward mode All Busy No Answer in focus to every Call Forward mode of that account For example if you have the cursor pointing at the All state and it is enabled and has a call for...

Page 209: ...e the BACKSPACE key if required to delete characters Note You can press the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call forward mode to every account on the phone Every account will have the same settings for that call forward mode Call Forward Mode NoAns AllAccts Cancel Done State On Number 5551212 No Rings 1 Services Dir Callers Change Call F...

Page 210: ...one Screenname1 2 and 3 have CFWD All enabled 10 Press the Call Forward key The Call Forward menu displays Use the UP and DOWN arrow keys to scroll through each state type In the above example CFWD All is enabled as indicated by a check mark 3 CFWD Busy is enabled but no call forward phone number is configured as indicated by a and CFWD No Answer is disabled as indicated by an X Note In Phone mode...

Page 211: ...he specified number of rings You can also use the following keys if required All Off Key Disables all CFWD modes All On Key Disables all CFWD modes CopytoAll Key Copies the call forward phone number and state of the Call Forward mode All Busy No Answer in focus to every Call Forward mode For example if you have the cursor pointing at the All state and it is enabled and has a call forward phone num...

Page 212: ...l to the No Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 16 Press DONE in the CFWD State Screen to save ...

Page 213: ... each account In the above example Screenname1 has one or more CFWD states enabled as indicated by a check mark 3 Screenname 2 has one or more CFWD states enabled but a specific state has no call forward phone number configured as indicated by a and Screenname3 has one or more CFWD states disabled as indicated by an X Note In Phone mode the configuration applies to all the accounts on the phone Tu...

Page 214: ...D No Answer is disabled as indicated by an X 6 Select a state for the selected account s using the UP and DOWN arrow keys You can enable disable any or all of the following states for a specific account or for all accounts with individual configurations All Enables CFWD All for an account and forwards all incoming calls for that account to the specified number The phone number can be different bet...

Page 215: ... you selected in step 4 This displays the Call Forward State screen In the following example the CFWD All state is ON 8 Press the CHANGE key in the CFWD State screen With the cursor in the State field toggle the state ON and OFF by pressing the CHANGE key Note You can press the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call forward mode to every a...

Page 216: ...e DOWN arrow key to scroll to the No Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 11 Press DONE in the C...

Page 217: ...e number New Calls on the idle screen is cleared Accessing and Clearing Missed Calls Use the following procedure to access and clear missed calls from the Callers List Once you display the Callers List the number New Calls indicator clears Use the following illustration as a reference 1 Press Callers List key on the phone or Press the Services key and select Callers List from the menu 2 Use the ke...

Page 218: ...on and the message count are truncated with an ellipse character at the end of the number URI string The end of the Voicemail list displays the number of new voicemail messages if any exist Contact your System Administrator for lines configured for Voicemail Using Voicemail 1 Press the Services key on the phone 2 Select Voicemail 3 Use the 2 and 5 keys to scroll through the line items in the Voice...

Page 219: ...enable or disable the suppression of DTMF playback when a number is dialed from the softkeys When suppression of DTMF playback is disabled and you press a softkey the IP phone dials the stored number and displays each digit as dialed in the LCD window When the suppression of DTMF playback is enabled the IP phone dials the stored number and displays the entire number immediately in the LCD window a...

Page 220: ...ne User Guide Additional Features 1 Click on Basic Settings Preferences 2 Go to the General section 3 The Suppress DTMF Playback field is enabled by default To disable this field uncheck the box 4 Click to save your settings ...

Page 221: ...your phone generates two tones of specific frequencies One tone is generated from a high frequency group of tones and the other from a low frequency group If you enable the Display DTMF Digits parameter the digits you are dialing from the keypad softkey or programmable key display to the IP phone s LCD display This parameter is disabled by default no digits display when dialing You can enable the ...

Page 222: ...odel 6755i IP Phone User Guide Additional Features 2 Enable the Display DTMF Digits field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click to save your settings ...

Page 223: ...y transfer the currently active call or accept transferred calls if there is no active calls If call waiting is disabled intercom calls are treated as regular incoming calls and are rejected pre dialing with live dial pad disabled still accepts incoming calls the Incoming Call Interrupts Dialing parameter is ignored because the incoming call is automatically rejected for information on Incoming Ca...

Page 224: ...el 6755i IP Phone User Guide Additional Features 1 Click on Basic Settings Preferences General 2 The Call Waiting field is enabled by default To disable this field uncheck the box 3 Click to save your settings ...

Page 225: ...e phone You can configure this feature using the Aastra Web UI Configuring Call Waiting Tone Use the following procedures to configure a call waiting tone on the IP phone 1 Click on Basic Settings Preferences General 2 The Play Call Waiting Tone field is enabled by default To disable this field uncheck the box 3 Click to save your settings Aastra Web UI Note Play Call Waiting Tone is enabled by de...

Page 226: ...u can configure this feature using the Aastra Web UI Configuring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phone 1 Click on Basic Settings Preferences General 2 The Stuttered Dial Tone field is enabled by default To disable this field uncheck the box 3 Click to save your settings Aastra Web UI Note Stuttered Dial Tone is enabled by default ...

Page 227: ...inistrator has set a value for this feature in a custom XML application or in the configuration files the value you set in the Aastra Web UI overrides the Administrator s setting Setting and saving the value in the Aastra Web UI applies to the phone immediately Configuring XML Beep Support Use the following procedures to configure an XML beep on the IP phone 1 Click on Basic Settings Preferences G...

Page 228: ...ces General The default time is 5 seconds for each message to display before scrolling to the next message You can increase or decrease this time as required Setting and saving the value in the Aastra Web UI applies to the phone immediately Configuring Status Scroll Delay Use the following procedures to specify a status scroll delay on the IP phone 1 Click on Basic Settings Preferences General 2 E...

Page 229: ...ll your dialing is never interrupted regardless of whether the Incoming Call Interrupts Dialing is enabled or disabled For Transfer and Conference the incoming calls always go to an available line other than the one you are using for dialing and the incoming call s line LED blinks The LCD still displays your dialing screen Intercom Behavior If Incoming Call Interrupts Dialing is enabled and you ar...

Page 230: ...re Incoming Call Interrupts Dialing on the IP Phone 1 Click on Basic Settings Preferences General 2 Enable the Incoming Call Interrupts Dialing field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click to save your settings Aastra Web UI Note Incoming Call Interrupts Dialing is disabled by default ...

Page 231: ...ling them You can turn off this functionality so that the phone stays focused on the connected call You can do this using the Switch Focus to Ringing Line parameter in the Aastra Web UI Configuring Switch Focus to Ringing Line Using the Aastra Web UI Use the following procedure to enable or disable the Switch Focus to Ringing Line using the Aastra Web UI 1 Click on Basic Settings Preferences Gener...

Page 232: ...lready specified when the speeddial is created The phone switches back immediately after the call ends conference For incoming calls the phone switches back immediately after the call ends transfer For incoming or outgoing calls the current behavior is that the same line used to transfer the call does not change For incoming calls the phone switches back immediately after the call transfers blf Th...

Page 233: ... For example if you set the preferred line to 1 when a call incoming or outgoing ends on the phone on any line the phone switches focus back to Line 1 3 In the Preferred Line Timeout field enter the amount of time in seconds that the phone switches back to the preferred line after a call incoming or outgoing ends on the phone or after a duration of inactivity on an active line Default is 0 Valid v...

Page 234: ...hile you are on an active call When you disable this parameter pressing the Goodbye key hangs up the active call If you disable this feature and the phone receives another call when an active call is already present the phone displays a softkey 1 as Answer and softkey 2 as Ignore Configuring Goodbye Key to Cancel Incoming Calls Use the following procedure to configure the Goodbye key to cancel inc...

Page 235: ...ond incoming call Goodbye Key Cancels Incoming Call is disabled AND a second call comes in while you are on an active call press the Goodbye key to hang up on the active call so you can answer the second incoming call Goodbye Key Cancels Incoming Call is disabled AND a second call comes in while you are on an active call press the Ignore softkey to ignore the second incoming call and remain on the...

Page 236: ...f you enable UPnP and the phone is discovered on the network port mappings are set up between the phone and the Internet Gateway Device IGD in your network The phone controls the opening closing and polling of ports on the IGD HTTP and SIP use a single port each RTP RTCP uses a range of ports You can enable the UPnP mappings to specific lines on your phone You set this configuration using the Aast...

Page 237: ...t to 0 by default If required change the setting to a specific line by selecting a line from the list Valid values are 0 through 10 The line you select is the line that your remote phone uses to perform Universal Plug and Play on the network you are connecting to 3 Click to save your settings ...

Page 238: ... phone lines 1 through 9 You configure the MWI indicator using the Aastra Web UI Configuring Message Waiting Indicator Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone 1 Click on Basic Settings Preferences General 2 The Message Waiting Indicator Line field is set to ALL lines by default If required change the setting to a spe...

Page 239: ...ture If you want to unmute or hear the intercom call you disable this feature Microphone Mute is enabled by default Incoming Intercom Features in Aastra Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller Auto Answer Allows you to enable or disable the IP phone to automatically answer an Intercom call I...

Page 240: ...incoming intercom call takes precedence over any active call by placing the active call on hold and automatically answering the intercom call When you disable this parameter and there is an active call the phone treats an incoming intercom call like a normal call and plays the call warning tone Allow Barge In is enabled by default Configuring Incoming Intercom Settings Use the following procedure ...

Page 241: ...eck the box 4 The Play Warning Tone field is enabled by default If Auto Answer is enabled the phone plays a warning tone when it receives in incoming intercom call To disable this field uncheck the box 5 The Allow Barge In field is enabled by default If Allow Barge In is enabled the phone puts an active call on hold and answers the incoming Intercom call To disable this field uncheck the box 6 Cli...

Page 242: ...er to quickly redial the last number that was dialed out from the phone You can Press the REDIAL button twice to redial the last number dialed Press the REDIAL button once scroll the list of numbers then press the REDIAL button again to dial the number that displays on the screen The last number redial feature for the Redial key is static and is not configurable ...

Page 243: ...ing for the Allow Barge In parameter See Allow Barge In on page 232 If this parameter is disabled and there is no other call on the phone then the paging is automatically played via the default audio device If there is an existing call on the phone the call initially displays in the ringing state The user has the option to accept ignore the call If the Allow Barge In parameter is enabled the RTP m...

Page 244: ... format for example 239 0 1 15 10000 239 0 1 20 15000 You can enter up to 5 listening multicast addresses If this field is blank the Paging Listening capability is disabled on the phone 3 Click to save your settings Notes 1 Recipient of a Paging call can set a global Do Not Disturb DND to ignore any incoming pages 2 For incoming Paging the phone uses the Intercom configuration settings The incomin...

Page 245: ...ion about LLDP MED and LLDP ELIN contact your System Administrator Configuring LLDP ELIN Use the following procedure to enable or disable LLDP ELIN using the Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Use LLDP ELIN field is enabled by default If required disable this field by unchecking the check box 3 Click to save your settings Note If the phone receives location informati...

Page 246: ...SCA parties in a bridge or one to one call hear an audible beep when another party has joined the call If a phone is configured for SCA bridging and it attempts to join a call but the account on the server does not have this functionality enabled an error message displays to the LCD on the phone The SCA call bridging feature is disabled by default on all phones Your Administrator can enable disabl...

Page 247: ...ive Solid Green Far end Solid Red Far end Held Slow Flashing Green Far end Slow Flashing Red Far end Hold private Slow Flashing Green Far end Solid Red Far end Bridge active Solid Green Far end Solid Red Far end Bridge held Slow Flashing Green Far end Solid Red Far end State Call Icon Call LED Non Call Icon Non Call LED Idle Small circle None Small circle None Seized N A N A Sold Circle Solid Red ...

Page 248: ...cle Solid Red Held Reverse empty blinking circle Slow Flashing Red Sold Reverse Circle Slow Flashing Red Hold private Reverse empty blinking circle Slow Flashing Red Sold Circle Solid Red Bridge active Empty circle Solid Red Sold Circle Solid Red Bridge held Reverse empty blinking circle Slow Flashing Red Sold Circle Solid Red State Call Line Key Pressed Non Call Line Key Pressed Idle N A Attempt ...

Page 249: ... be incremented in the missed calls indicator on the phone it was initially directed to This feature is called the Missed Call Summary Subscription and can be configured by your System Administrator For this feature to work you must configure voicemail on the phone that the call was initially directed to For example phones A B and C are connected to the server Your Administrator configures the ser...

Page 250: ...ied amount of time after you lift the handset before dialing a preconfigured number If you do not dial a number within the time allotted then the IP phone begins to dial the number The Autodial feature is available on a global or per line basis Contact your System Administrator for more information Centralized Conferencing The 6755i supports centralized conferencing for Sylantro and Broadsoft serv...

Page 251: ...that you can use to either answer the incoming call or ignore it When the 3 Ignore Answer 4 line displays you can press the Right Arrow key Answer to answer the incoming call without disturbing the current XML application When you answer the call the 3 Ignore Answer 4 line disappears from the LCD Pressing the Left Arrow key Ignore ignores the incoming call without disturbing the current XML applic...

Page 252: ...le WAV audio file starts only when 4 seconds of the audio data or the complete file has been accumulated Follows the standard phone behavior of speaker head set hand set IP Phone UI Screen During WAV Streaming The 6755i screen displays the following during WAV streaming To abort the WAV streaming press any of the following Goodbye key Drop softkey You can also place the handset if in use on hook U...

Page 253: ...s Menu from the phone side by pressing and holding the Options key to display the phone side Services Menu IMPORTANT NOTES If no Options URI script is configured the local Options Menu on the phone displays as normal If you configure password access to the Options Menu this password is required when accessing the local Option Menu but is not required for the Options Key redirection feature Pressin...

Page 254: ... softkeys expansion module keys applicable to the XML application even though the phone is locked However any keys NOT associated with the XML application cannot be used when the phone is locked Also XML Get Requests override the locked feature on the phone so that any softkey or programmable key pressed by the user that initiates a Get Request continues to get sent Only a System Administrator can...

Page 255: ...a login screen with Username and Password Username can be up to 40 characters and Password can be up to 20 characters A System Administrator can optionally configure a Domain Name to be used as the Username e g username domain com A user can navigate the screen using the navigation keys arrow keys on the phone The screen provides a SUBMIT key for submission of the field information and a CANCEL ke...

Page 256: ...nistrator Call Diversion Example 1 Tim calls Mark at x400 2 Mark s phone is busy 3 Mark s phone diverts the incoming call to another destination Roger x 464 4 Tim s phone displays name and extension of where the call is being diverted to and reason for diverting the call The screen scrolls between Screen 1 and Screen 2 5 Roger s phone accepts the call and displays the name and number of the phone ...

Page 257: ... destination is also enabled If your phone does not display call destination information your System Administrator may have disabled this feature Contact your System Administrator for more information Note When both call diversion and call destination are enabled the information displays to the phone s screens in the following order Screen 1 Caller info Screen 2 Call destination Screen 3 Call dive...

Page 258: ...dicating call status The M670i provides a paper label for convenient key labeling Model M675i The M675i provides 10 softkeys in each column totaling 20 keys on the keypad The M675i also provides 3 keys at the bottom left of the unit These keys represent Page 1 Page 2 and Page 3 of the LCD display The M675i has 20 keys available on each page totaling 60 softkeys Each key provides an LED for indicat...

Page 259: ...6755i IP Phone Reference For more information about configuring the expansion module keys with these functions see the Softkeys and Programmable Keys on page 61 none pickup line Last Call Return lcr speeddial Call Forward do not disturb DND BLF Xfer Busy Lamp Field BLF Speeddial Xfer BLF List Speeddial Conf Auto Call Distribution ACD Directory Directed Call Pickup Callers List Extensible Markup La...

Page 260: ...he Expansion Module Press the softkey you want to use when applicable M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys Each screen consists of 2 columns with the following default headings on each page Page 1 List 1 and List 2 Page 2 List 3 and List 4 Page 3...

Page 261: ...e 3 and press the applicable softkey Note Your System Administrator can customize the headings on each M675i Expansion Module screen Contact your System Administrator for more information List 1 List 2 BLF 200 Home speeddial Lock Unlock Softkeys Function Keys Press for page 1 Press for page 2 Press for page 3 Page 1 Screen List 3 List 4 List 5 List 6 Page 2 Screen Page 3 Screen ...

Page 262: ...i modules on your phone see the Aastra 6755i SIP IP Phone Installation Guide Press and Hold to Create a Speeddial Key You can press and hold an expansion module key to create a speeddial key and configure it the same way you configure a speeddial key on the phone For a procedure on creating a speeddial key see Press and Hold to Create a Speeddial applicable to programmable keys softkeys keypad key...

Page 263: ...phone and the headset by pressing See the section Set Audio on page 34 for instructions on how to change the Set Audio option Why can t I get a dial tone Check for any loose connections and that the phone has been installed properly For installation instructions please refer to the Installation and Setup section in the Aastra 6755i Installation Guide provided with your phone Why doesn t my phone r...

Page 264: ...ding Your Phone s IP Address on page 23 Why does my phone display the No Service message The phone displays the No Service message if the SIP settings have not been set up correctly Contact your System Administrator for more information How do I change my user password You can change the user password from the IP phone UI or the Aastra Web UI 1 Press on the phone to enter the Options List 2 Select...

Page 265: ...ur changes For information about changing your password see User Password on page 52 Why does my phone display Bad Encrypted Config The IP phone displays Bad Encrypted Config because encrypted configuration files are enabled but the decryption process has failed Report this error to your System Administrator Aastra Web UI Note By default the user name is user not case sensitive and the password fi...

Page 266: ...Phone Status and press the 4 key to select 3 Press the 2 key to scroll to the Restart Phone option 4 Press the 4 key to confirm and restart the phone If you do not wish to restart your phone press the 3 key to cancel 1 Click on Operation Reset 2 Click 3 Click OK at the confirmation prompt IP Phone UI Note Your phone is out of service temporarily during the restart and downloading process Aastra We...

Page 267: ...out configuring a Lock Unlock key on your phone see Paging Key Sends the RTP Stream on page 143 Use the following procedures to lock an IP phone and prevent it from being used or configured Lock the Phone 1 Press on the phone to enter the Options List 2 Select Phone Lock and press Enter 3 Press 4 to set the phone to lock 4 Press on the phone The following message displays Phone is locked Unlock th...

Page 268: ...n the Lock the Phone field click The phone locks dynamically and displays the following message Phone is locked Unlock the Phone 3 Click on Operation Phone Lock 4 In the Unlock the Phone field click The phone unlocks dynamically and displays the following message Phone is unlocked ...

Page 269: ...e equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the telephone is in your possession Aastra Telecom shall not be liable for any incidental or consequential damages including but not limited to loss damage...

Page 270: ...arge You are responsible for all shipping charges For further information and shipping instructions In North America contact our service information number 1 800 574 1611 Outside h America contact your sales representative Note Repairs to this product may be made only by the manufacturer and its authorized agents or by others who are legally authorized This restriction applies during and after the...

Page 271: ...U Lord Howe AU Tasmania AU Melbourne AU Sydney AU Broken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba AZ Baku CET GST AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST AZT BA Sarajevo BB Barbados BE Brussels BG Sofia BM Bermuda BO La Paz BR Noronha BR Belem BR Fortaleza BR Recife BR Araguaina BR Maceio BR Sao Paulo BR Cuiaba BR Porto Velho BR Boa Vista...

Page 272: ...in DK Copenhagen DM Dominica DO Santo Domingo CET CET AST AST EE Tallinn ES Madrid ES Canary EET CET WET FI Helsinki FJ Fiji FK Stanley FO Faeroe FR Paris EET NZT FKS WET CET GB London GB Belfast GD Grenada GE Tbilisi GF Cayenne GI Gibraltar GP Guadeloupe GR Athens GS South Georgia GT Guatemala GU Guam GY Guyana GMT GMT AST GET GFT CET AST EET GST CST CST GYT HK Hong Kong HN Tegucigalpa HR Zagreb ...

Page 273: ...ST CET MUT CST CST CST CST MST MST MST PST NI Managua NL Amsterdam NO Oslo NR Nauru NU Niue NZ Auckland NZ Chatham CST CET CET NRT NUT NZS CHA OM Muscat GST PA Panama PE Lima PL Warsaw PR Puerto Rico PT Lisbon PT Madeira PT Azores PY Asuncion EST PES CET AST WET WET AZO PYS RO Bucharest RU Kaliningrad RU Moscow RU Samara RU Yekaterinburg RU Omsk RU Novosibirsk RU Krasnoyarsk RU Irkutsk RU Yakutsk ...

Page 274: ...SM San Marino SR Paramaribo SV El Salvador CET SGT CET CET CET SRT CST TR Istanbul TT Port of Spain TW Taipei EET AST CST UA Kiev US Eastern US Central US Mountain US Pacific US Alaska US Aleutian US Hawaii UY Montevideo EET EST CST MST PST AKS HAS HST UYS VA Vatican CET YU Belgrade CET Time Zone Name Time Zone Code ...

Page 275: ...217 callers list 183 deleting entries in 186 downloading to phone 182 187 editing 185 using 184 using on phone 184 Callers List key 137 callers list key customizable 242 callers list softkey for 137 calls receiving 159 calls ending 171 calls transferring 163 conferencing ending 170 transfer remaining parties 170 conferencing calls 165 conferencing centralized 242 contrast level setting 30 D DCP ke...

Page 276: ...rcom calls incoming call features 231 Intercom key 139 Intercom key softkey for 139 intercom outgoing calls using 241 Intercom using 155 Introduction 261 introduction 2 IP address finding 23 256 K key descriptions 12 key redirection 245 keys ACD key 90 BLF key 84 BLF List key 87 BLF Xfer key 123 Call Forward key 121 Callers List key 137 DCP and GCP 95 deleting 151 Directory key 135 DND key 82 Empt...

Page 277: ...ock key 141 pickup static configuration 112 playing a WAV file 244 plugging in the phone 4 preferred line 224 preferred line timeout 224 programmable keys 61 R redial 157 restarting the phone 55 ring tone sets 28 ring tones 27 RTP paging group 235 S Services key 132 services key customizable 242 softkeys 61 answer softkey for XML 243 ignore sofkey for XML 243 special character softkey for XML 243 ...

Page 278: ...king unlocking phone 259 no dial tone 255 no ring 255 no speakerphone 255 phone displays Bad Encrypted Config 257 phone displays No Service 256 restarting the phone 258 using services 256 VM message light not working 255 U UPnP mapping lines 228 user password 52 V voicemail 160 210 W warning tone for Intercom 232 warranty limited 261 Web UI using 18 X XML application title 101 XML application URI ...

Page 279: ......

Page 280: ...lawful use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Copyright 2008 Aastra Telecom www aastra com All Rights Reserved ...

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