Supplementary features
40
Aastra 5370/Aastra 5370ip
eud-1281/1.3 – R3.0 – 04.2013
Requesting a callback
You want to talk to a certain person. The person is busy or does not answer. You can
make callback requests to both internal and external users. Not all providers support
this function.
If the called party is busy, you can activate an automatic callback. In this case, your
phone will start ringing as soon as the party you are trying to reach goes on-hook.
When you pick up the handset, the person you want to call is dialled directly.
If the called party does not answer, you can also request a callback. The user then
obtains a message indicating your callback request on his display.
You called someone and hear the busy tone or the ring-back tone.
Callback
To activate a callback request:
Press the
Callback
Foxkey.
➔
You hear the acknowledgement tone.
Put the handset on-hook.
➔
The display shows
Call expected
.
Close
Back to the idle state:
Press the
Close
Foxkey.
➔
Callback remains activated.
Note:
The callback is stored in
Menu
>
Activated features
as long as it was not
answered or cancelled by the system.
Reset
Reset callback:
Press the
Reset
Foxkey.
➔
Callback is deactivated.
Note:
You can only have 1callback activated at a time and only 1 callback can be
expected from you. Your callback request will automatically be cancelled by
the system after about half an hour.
