Troubleshooting
Your Puritee RO water purifier may not function at its desired capability if used
incorrectly. This may not necessarily mean that the product is faulty. For instances like
these please follow the steps given below to troubleshoot the problem without the help
from a certified technician. And of course if the problem still persists, do please call
Customer Care immediately.
Problems Check-up Solution
Change in water taste
Check whether the storage Clean the storage tank
tank is clean
Has the purified water
Dispose the stored water
kept stored in the tank for and clean the tank
long time
Filters/Membrane may
Contact Customer care for
require replacement
replacement
Has the raw water quality
Contact Customer care
changed?
Check if there is no water
Flow restrictor might be
flow through reject line
Chocked
Contact Customer care
Decreased flow of
Check whether the tap/ball Open the tap/ball valve
purified water
valve is closed.
Filters/Membrane may be
Contact Customer care for
clogged or damaged
replacement
No Pure water
Check whether there is
If no, take the help of a
water supply in the tap
plumber to set it right
Check whether tap/ball
Open the tap/ball valve
valve is closed
Check if either RO change
Contact Customer care for
or SC change is RED.
replacement of filters
None of the above
Contact Customer care
Water leak alarm
Buzzer beeps continuously
Close the tap/ball valve.
Power LED blinks
Unplug the power cord
continuously
and contact Customer
care
RO
CHANGE
SC
CHANGE
TANK
FULL
AUTO
FLUSH
19
