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Service and Maintenance

For Service needs:

 
Please contact our A. O. Smith 

T

oll Free Number : 1800-103-2468

SMS us  

: +91 77029 28887

Email us  

: [email protected]

Registered Office

A. O. Smith India Water Products Private Limited

(formerly known as A. O. Smith India Water Heating Private Limited)

Plot No. 300, Phase-2, KIADB Industrial Area, Harohalli, Kanakapura Taluk, 

Ramanagara District - 562 112, Karnataka, India. 

 Toll Free No.: 1800-103-2468 

 Website: www.aosmithindia.com

CIN: U31909KA2006PTC040282

Regional Office

Chennai:

No:267, Second Floor, 

Kilpauk Garden Road, Kilpauk, 

Chennai - 600 010.

Kolkata:

224 A, Office No. 811, 

8th Floor, Krishna Building, 

AJC Bose Road,

Kolkata - 700 017.

Delhi

:

105 & 106, Plot No. 19, 

Sagar Plaza, Laxmi Nagar District Centre, 

Vikas Marg, Laxmi Nagar, 

New Delhi - 110 092.

Pune:

401 & 402, Citi Mall, 

Ganeshkhind Road, 

Near Pune University, 

Pune - 411 007.

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Summary of Contents for Puritee

Page 1: ...mithcs aosmithindia com Monday to Friday 9 am to 8 pm Saturday Sunday 9 am to 6 pm Customer care executives are fluent in English Hindi Kannada and Telugu For calls registered at A O Smith call centre...

Page 2: ......

Page 3: ...ver the world trust A O Smith Products for their quality and workmanship Our customer centric approach manifests itself in many other ways too If you need any information or assistance with your water...

Page 4: ...stallation instructions 13 How to use 15 Cleaning Water tank 16 Draining Drip tray 17 How to maintain your product 18 Troubleshooting 19 Technical Specifications 21 FAQs 23 Warranty Terms and Conditio...

Page 5: ...ment from water and to ensure better life of RO membrane ADVANCED UNIQUE SSM TECHNOLOGY SIDE STREAM MEMBRANE Suitable for water with low and high upto 2000 ppm TDS Wastes less water and improves pure...

Page 6: ...ntative immediately About this Manual This manual is a guide to good practice for operating and periodic maintenance of the A O Smith Puritee RO water purifier This does not contain the full servicing...

Page 7: ...oceeding with the installation instructions 1 Inspect the Puritee RO water purifier and its component parts for possible damage DO NOT install or attempt to repair any damaged component parts If you d...

Page 8: ...er This improves life of the CB filter and ensures efficient working of RO membrane Why water purification is important Water purification today is essential due to the presence of vivid and harmful c...

Page 9: ...t also adsorbs bad taste and odour causing organic compounds from water Stage 4 RO Reverse Osmosis membrane RO membrane contains semi permeable membrane wherein the water is passed through the semi pe...

Page 10: ...verview Figure 2 06 Drip Tray Cover Faucet Water Level Indicator Display Panel Indicators Changeable Panel Top Cover Main Body Removable Drip Tray Overflow water O I R Feed water inlet Reject water Re...

Page 11: ...full indicator This button is used to Switch ON OFF the water purifier When there is a leak in the water purifier the power button starts to blink with continuous beep till it is fixed When the water...

Page 12: ...er beeps for 10 times and the unit will not function until RO membrane and or PAC filter is replaced Note Call A O Smith Customer care centre to replace the RO membrane and or PAC filter Sediment Carb...

Page 13: ...et Solenoid valve Waste water Faucet Overflow water Level 1 Sensor Level 2 Sensor Storage Tank PAC filter Check valve Pure water Figure 5 Low Pressure Switch Pump SMPS Inlet SV Flush SV Display PCB Wa...

Page 14: ...re 7 Do not move the product when product is running Figure 7 Figure 8 DANGER Even though the product is designed keeping highest safety standards in mind there are certain Do s Don ts which needs to...

Page 15: ...y to open the product for cleaning the filters or for any part replacements This is done only by qualified A O Smith Company Service technician Figure 15 Figure 13 Do not install the product on any fa...

Page 16: ...Reject water should not be consumed in any form Figure 18 Waste water When it is used Figure 16 Figure 17 Do not put heavy objects on the product Figure 16 Do not put foreign objects or hand inside th...

Page 17: ...er to the product Figure 21 Note It is recommended not to switch off the water purifier and or turn off the water supply to the product when it is not been used for more than 24 hrs The purifier has a...

Page 18: ...ter 14 Figure 24 Connect the product to the power supply only with the plug that is provided with the purifier Figure 24 Check system input pressure should be in the range of 7 psi to 30 psi In case i...

Page 19: ...re 25 2 Switch ON the Power supply and press the Power Button of the purifier Wait for few minutes to completely fill water inside the storage tank Figure 26 ON Figure 30 6 To dispense water continuou...

Page 20: ...up the faucet lever Figure 32 Figure 34 Figure 33 4 Wipe the surface of the tank with clean soft cloth Do not use any chemical or detergent If chemical or detergent is not washed completely this may b...

Page 21: ...l Drip Tray with the product In case there is slippage of water it gets collected in Drip Tray Figure 41 Figure 38 Figure 39 3 Clean the surface of water tray with soft cloth Figure 38 2 Remove Drip T...

Page 22: ...filters regularly according to the replacement indications This is done only by A O Smith Company Service technician Figure 42 PP Filter CB Filter PAC Filter RO Filter Figure 43 Use A O Smith genuine...

Page 23: ...acement replacement Has the raw water quality Contact Customer care changed Check if there is no water Flow restrictor might be flow through reject line Chocked Contact Customer care Decreased flow of...

Page 24: ...cord continuously and contact Customer care RO change alarm Buzzer beeps for 10 times Close the tap ball valve RO change LED blinks Unplug the power cord continuously and contact Customer care for RO...

Page 25: ...s approx Gross Weight 11 9 kgs approx Flow rate Upto 15 litres per hour Storage tank capacity 9 litres approx Purification technology RO Reverse Osmosis 5 Stage Purifying Technology Pre PP filter PP f...

Page 26: ...500 litres of purified water Depending on the quality of the feed water the Pre PP filter may even be changed earlier than 200 hrs Sediment Pre Carbon filters change The Sediment Pre Carbon filters ne...

Page 27: ...he Puritee RO is up to 15 litres per hour Purification capacity also however depends on the quality of water condition of filters and membrane 6 Does the Puritee RO water purifier have service or cart...

Page 28: ...ed even earlier than 200 hrs PP CB filters needs to be replaced at 200 hrs or approximately after 2 500 litres of purified water The Post carbon filter is needs to be replaced at 400 hrs or after 6 00...

Page 29: ...ch the customer shall handover the product if necessary with the Company office authorised service provider along with invoice in the city where it was purchased 6 The Company or its representative wi...

Page 30: ...verage area customer needs to bring the product to nearby services network location Company shall not be responsible for providing services to non service network area 14 Notwithstanding anything cont...

Page 31: ...l be covered for any material damage malfunctioning under warranty for specified period as detailed below and effective from date of original purchase RO membrane warranty stands applicable only if a...

Page 32: ...replace or repair defective components or parts the customer shall be required to pay for the same as per the Company s prevailing price list Post Warranty 22 NOTWITHSTANDING ANYTHING ELSE TO THE CONT...

Page 33: ..._____________ Phone ________________________ Mobile ________________________ E mail ________________________ Dealer s Stamp and Signature Invoice Number ______________________________ Dated __________...

Page 34: ...trial Area Harohalli Kanakapura Taluk Ramanagara District 562 112 Karnataka India Toll Free No 1800 103 2468 Website www aosmithindia com CIN U31909KA2006PTC040282 Regional Office Chennai No 267 Secon...

Page 35: ...Date of Purchase Purchaser Name Address Telephone Number Installation Request Number Dealer Name Address Invoice Number Date Dealer s Stamp Signature 31 Product Health check visit...

Page 36: ...32 Some of Our Products...

Page 37: ...External parts of the unit CHECK CLEAN the connecting pipes and tubes ________________ ________________ ________________ ________________ Product Health Check Visit 2 Date 20 Sl No if replaced CHECK...

Page 38: ...34...

Page 39: ...ice requests only 4 Available only in following cities Ahmedabad Bangalore Chandigarh Chennai Cochin Delhi Faridabad Ghaziabad Goa Gurgaon Hyderabad Kolkata Noida Pune 5 Service may impact due to natu...

Page 40: ...ted formerly known as A O Smith India Water Heating Private Limited Plot No 300 Phase 2 KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District 562 112 Karnataka India Toll Free 1800 103...

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