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34 

POWER FLUCTUATIONS AND ELECTRICAL NOISE

The  water  heater’s  control  system  requires  a  source  of  stable 

clean electricity for proper operation. Connecting the water heater 

to a branch circuit that is subject to fluctuations in voltage level or 

electrical line noise such as EMI (electro-magnetic interference) or 

RFI (radio frequency interference) may cause erratic control system 

operation and malfunction.

A high quality power supply filter/suppressor must be installed if the 

above conditions exist. Call the technical support phone number for 

more information.

Note: 

Malfunctions caused by the power supply and the costs to 

install  the  power  supply  filters  are  not  covered  under  the 

limited warranty.

ELECTRICAL WIRING

If  you  lack  the  necessary  skills  required  to  properly  install  the 

electrical  wiring  to  this  water  heater,  do  not  proceed  but  have  a 

qualified  electrician  perform  the  installation.  See 

Electrical Supply

 

(page 33) for additional requirements.

When making the electrical connections, always make sure:

• 

The voltage and frequency must correspond to that specified 

on the water heater data plate on the front of the water heater.

• 

The electrical supply has the proper overload fuse or breaker 

protection. The heater draws less than 10 amps.

• 

Wire sizes, connections and conduits comply with all applicable 

codes.

• 

The water heater and electrical supply are properly grounded.

• 

This water heater must be “hard-wired” do not use an extension 

cord to supply electrical power to this water heater.

Note: 

The  wiring  diagram  can  be  found  in 

Diagrams 

(page  53). 

Always  reference  the  wiring  diagram(s)  for  the  correct 

electrical connections.

When installing the electrical wiring to the water heater:

1. 

Shut off the power at the electrical service box.

2. 

Loosen the screws securing the access panel to the electrical 

compartment. (The electrical wiring diagram for all models can be 

found on the inside of the access panel at the base of the water 

heater. Set the access panel aside.

3. 

Connect the electrical supply to the water heater in accordance 

with local utility requirements and codes. Use only a dedicated 

electrical circuit containing a properly sized fuse or circuit breaker. 

Maximum overload protection should not exceed 15 amperes.

4. 

Connect this circuit (directly from the electrical service box) to an 

electrical disconnect switch.

5. 

Ground the water heater by connecting the electrical service 

ground wire to the green ground wire (provided).

Note: 

The  power  supply  to  this  water  heater  must  be  properly 

polarized, [120 volts from the hot lead (black) to ground and 

0 volts from the neutral lead (white) to ground] otherwise, the 

unit will not operate.

6. 

After making all electrical connections, completely fill the tank with 

water and check all connections for leaks. Open the nearest hot 

water faucet and let it run for 3 minutes to purge the water lines of 

air and sediment and to ensure complete filling of the tank.  The 

electrical power may then be turned on. See 

Start Up 

(page 42).

GAS SUPPLY SYSTEMS

• 

Do not use water heater with 

any gas other than the gas 

shown on the rating plate.

• 

Excessive pressure to gas 

control valve can cause serious 

injury or death.

• 

Turn off gas lines during 

installation.

• 

Contact qualified installer or 

service agency.

Fire and Explosion Hazard

WARNING

Low  pressure  building  gas  supply  systems  are  defined  as  those 

systems  that  cannot  under  any  circumstances  exceed  14”  w.c. 

(3.5  kPa).  These  systems  do  not  require  pressure  regulation. 

Measurements should be taken to insure that gas pressures are 

stable and fall within the requirements stated on the water heater 

rating plate. Readings should be taken with all gas burning equipment 

off (static pressure) and with all gas burning equipment running at 

maximum rate (dynamic pressure). The gas supply pressure must 

be stable within 1.5” w.c. (0.37 kPa) from static to dynamic pressure 

to provide good performance. Pressure drops that exceed 1.5” w.c. 

(0.37 kPa) may cause rough starting, noisy combustion or nuisance 

outages. Increases or spikes in static pressure during off cycles may 

cause failure to ignite or in severe cases damage to water heater 

gas control valves. If your low pressure system does NOT meet 

these requirements, the installer is responsible for the corrections.

High pressure building supply systems use pressures that exceed 

14” w.c. (3.5 kPa). These systems must use field supplied regulators 

to lower the gas pressure to less than 14” w.c. (3.5 kPa). Water 

heaters require gas regulators that are properly sized for the water 

heater input and deliver the rating plate specified pressures. Gas 

supply  systems  where  pressure  exceeds  5  psi  (34.4  kPa)  often 

require multiple regulators to achieve desired pressures. Systems 

in excess of 5 psi (34.4 kPa) building pressure should be designed 

by gas delivery professionals for best performance. Water heaters 

connected to gas supply systems that exceed 14” w.c. (3.5 kPa) at 

any time must be equipped with a gas supply regulator.

All models require a minimum gas supply pressure of 3.5” w.c. (0.87 

kPa) for natural gas. The minimum supply pressure is measured 

while gas is not flowing (static pressure) AND while gas is flowing 

(dynamic  pressure).  The  supply  pressure  (static  and  dynamic) 

should never fall below 3.5” w.c. (0.87 kPa) for natural gas. The 

supply pressure should be measured with all gas fired water heaters 

connected to the common main firing at full capacity. If the supply 

pressure drops more than 1.5” w.c. (0.37 kPa) as gas begins to flow 

to the water heater then the supply gas system including the gas 

line and/or the gas regulator may be restricted or undersized. See 

Gas Supply Regulator 

(page  35)  and 

Gas Line Installation 

(page  35). 

The gas control valve on all models has a maximum gas supply 

pressure limit of 14” w.c. (3.48 kPa) The maximum supply pressure 

is measured while gas is not flowing (static pressure) 

AND 

while gas 

is flowing (dynamic pressure).

Summary of Contents for 100 Series

Page 1: ...ch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier c...

Page 2: ...Installation 31 Space Heating and Potable Water System 32 Combo Heating Inlet And Outlet Side Taps 32 Combo Heating 32 System Requirements 32 Installation 33 Electrical Supply 33 Dedicated Power Wiri...

Page 3: ...hazardous situation which if not avoided could result in property damage All safety messages will generally tell you about the type of hazard what can happen if you do not follow the safety message an...

Page 4: ...flow THERE SHOULD BE NO SMOKING OR OPEN FLAME NEAR THE FAUCET AT THE TIME IT IS OPEN Explosion Hazard Flammable hydrogen gases may be present Keep all ignition sources away from faucet when turning o...

Page 5: ...sources away from faucets after extended periods of non use Maintain required clearances to combustibles Do not expose water heater controls to excessive gas pressure Fire Hazard Do not install water...

Page 6: ...e essential to the proper operation of the water heater and your safety Detailed installation diagrams are also found in this manual These diagrams will serve to provide the installer with a reference...

Page 7: ...pply Pressure Maximum Supply Pressure Electrical Characteristics Gas Type In W C kPA In W C kPA In W C kPA Volts Hz Amperes Natural 0 0 3 5 1 10 14 3 49 120 60 10 The manifold pressure is the factory...

Page 8: ...l 25 Control Panel 26 Outlet Air Pressure Switch OAPS 27 Blower 28 Gas Control Valve 29 Combo Heating System Return Inlet Optional 30 Temperature Sensor 31 Burner Insulation Shield 32 Burner Refractor...

Page 9: ...9 34 35 33 31 32 27 37 38 41 42 44 43 Figure 3 Blower and Burner Components 44 42 39 35 36 40 34 41 43 Figure 4 Blower and Intake Air Components...

Page 10: ...s the unit from igniting most likely the exhaust is blocked by some means Check to see if the condensate is allowed to flow freely from the condensate trap and for obstructions in the exhaust venting...

Page 11: ...nstall without adequate drainage Property Damage Hazard CAUTION Carefully choose a location for the new water heater The placement is a very important consideration for the safety of the occupants in...

Page 12: ...and liquids in the vicinity of this or any other appliance Avoid all ignition sources if you smell gas Do not expose water heater control to excessive gas pressure Use only gas shown on rating plate M...

Page 13: ...amage Breathing carbon monoxide can cause brain damage or death Always read and understand instruction manual Install water heater in accordance with the instruction manual and B149 1 To avoid injury...

Page 14: ...shows various end termination details and clearances for PV installations Note The information provided in Figure 2 page 8 is intended as a guideline for good vent installation practices only This wat...

Page 15: ...to ULC S636 Check local codes to determine which materials are allowed in your area and only use approved material All venting material and components must be joined with the approved primer cleaner a...

Page 16: ...t systems are designed to use specific adaptors to connect the water heater venting These adaptors are available through your venting supplier The PVC vent termination elbow supplied with this heater...

Page 17: ...ntly push the screen into the termination elbow until it sits against the inside shoulder The debris vent screens are self securing Note In the concentric vent application the vent screen is to be ins...

Page 18: ...Air Condensate Tee Installation DIRECT VENT AIR INTAKE MOISTURE PROTECTION The air intake piping in a direct vent system will normally not have any moisture accumulation in it However in certain case...

Page 19: ...15 ft 4 6 m Clearance in accordance with local installation codes and the require ments of the gas supplier I Clearance to service regulator vent outlet 3 ft 91 cm Clearance in accordance with local i...

Page 20: ...te the same side of roof 5 The centerline of the air intake termination and the centerline of the exhaust vent termination must not be closer than 200 mm 8 6 The air intake terminal and the exhaust ve...

Page 21: ...centers can be found in Table 10 2 Slide both the intake and exhaust pipes through the holes Solvent cement both pipes to the base of the vent termination kit follow the solvent cementing procedures...

Page 22: ...tical roof installation Ensure the combustion air intake location is above the anticipated snow level Table 11 Concentric Vent Termination Kits Vent Dia P N 2 100153586 3 100111100 Combustion Air Abov...

Page 23: ...ted and installed in accordance with local building code and CSA B149 1 Natural Gas and Propane Installation Code 1 Once the proper location has been determined cut 2 holes in the wall large enough to...

Page 24: ...t Number IPEX Part Num ber Description Pipe Outside Diameter Hole Spacing Center to Center 100086241 196984 2 Flush Mount Vent Kitt 2 375 5 63 100187887 196985 3 Flush Mount Vent Kit 3 5 7 63 Each Kit...

Page 25: ...e Equivalent Vent Length Water Heater Model Heater Input Btu Hr Vent Size Inside Diam Pressure Switch Settings in w c Low Profile Equiv Vent Length Intake Exhaust Max Min 40 gal 50 000 2 1 88 1 8 60 f...

Page 26: ...r line ex tended above meter regulator assembly 3 ft 91 cm within a height 15 ft 4 6 m Clearance in accordance with local installation codes and the require ments of the gas supplier I Clearance to se...

Page 27: ...nt Length Measured from this Position Vent Pipe to be sloped down toward heater to prevent water from collecting May require a condensate tee Where snow cover is above normal during winter ensure outl...

Page 28: ...be made by the installer Condensation in the venting system is dependent upon installation conditions including but not limited to ambient temperature and humidity of installation location ambient te...

Page 29: ...BURN HOT HOT DANGER Figure 35 Thermostatic Point of Use Mixing Valve Water temperature over 125 F can cause severe burns instantly resulting in severe injury or death Children the elderly and the dis...

Page 30: ...l be a corresponding increase in water pressure due to thermal expansion Thermal expansion can cause premature tank failure leakage This type of failure is not covered under the limited warranty Therm...

Page 31: ...ain inside the building Be certain that no contact is made with any live electrical part The discharge opening must not be blocked or reduced in size under any circumstances Excessive length over 30 o...

Page 32: ...ating at temperatures higher than required for domestic water purposes a mixing valve must be installed See Figure 35 page 29 If the space heating system requires water temperatures in excess of 120 F...

Page 33: ...nions so that the water heater can be isolated from the heating module should servicing of the water heater become necessary 2 Install a drain valve at the lowest point of the heating loop so that wat...

Page 34: ...he water lines of air and sediment and to ensure complete filling of the tank The electrical power may then be turned on See Start Up page 42 GAS SUPPLY SYSTEMS Do not use water heater with any gas ot...

Page 35: ...heater and A sediment trap ahead of the gas control valve to help prevent dirt and foreign materials from entering the gas control valve A ground joint union of proper size between the manual shut of...

Page 36: ...e pressure drop Schedule 40 Steel or wrought iron pipe is the preferred material for the gas line of this water heater It is imperative to follow the sizing recommendations in the latest version of th...

Page 37: ...Z223 1 NFPA 54 HIGH ALTITUDE INSTALLATIONS Breathing carbon monoxide can cause brain damage or death Always read and understand instruction manual Special consideration must be taken with installa ti...

Page 38: ...y setting on the control system see Table 20 This water heater is equipped with a control system See Control System Operation page 40 Hot water temperatures required for automatic dishwasher and laund...

Page 39: ...monitors the state of the temperature sensor thermistors If the ECO activates due to abnormally high water temperature approximately 190 F the Control Board will lock out and display fault code E00 o...

Page 40: ...nd press the or buttons until reaching the desired value The new value will flash on the LCD display twice per second To validate the new setpoint short press the button If the button is not pressed w...

Page 41: ...aust vent system Installed in accordance with prevailing provisions of local codes or in the absence of such the latest edition of Natural Gas and Propane Installation Code B149 1 Horizontal piping sl...

Page 42: ...valves are open FILLING THE WATER HEATER Avoid water heater damage Fill tank with water before operating Property Damage Hazard CAUTION Never use this water heater unless it is completely full of wat...

Page 43: ...technician or gas supplier DANGER INSTRUCTIONS D UTILISATION OPERATING INSTRUCTIONS A Cet appareil n est pas quip d une veilleuse Le br leur est plut t muni d un dispositif d allumage automatique NE t...

Page 44: ...escape of dangerous flue gasses which could cause deadly asphyxiation Obstructions and deteriorated vent systems may present serious health risk or asphyxiation Chemical vapour corrosion of the flue...

Page 45: ...eanout cover once every 6 months at first Deliming maintenance should then be performed based on the time it takes for 1 inch 2 5 cm of lime to accumulate in the bottom of the water heater CHEMICAL LI...

Page 46: ...if water odour or discolouration occurs Note This rod may reduce but not eliminate water odour problems The water supply system may require special filtration equipment from a water conditioning compa...

Page 47: ...se instructions or have any questions regarding the Temperature Pressure Relief Valve call the toll free number listed on the front page of this manual for technical assistance Temperature pressure re...

Page 48: ...ition failures 0 999999 H10_xxx_xxx H11 Total Flame loss failures 0 999999 H11_xxx_xxx H12 Error code History 1 H12_xxx_xxx H13 Error code History 2 H13_xxx_xxx H14 Error code History 3 H14_xxx_xxx H1...

Page 49: ...The heating mode will be maintained until the call for heat is satisfied tank temperature reaches the Setpoint The gas valve will be turned off closed and the blower will operate for the duration of p...

Page 50: ...set in 15 minutes Manual action E05 Blocked flue Outlet Air Pressure SW open 3rd time in less than one hour Soft Fault Reset in 15 minutes Manual action E06 Blocked flue Outlet Air Pressure SW open 1s...

Page 51: ...Table 25 Error Priority Hard Faults ECO error T Tmax 201F E00 Flue ECO Error Tvent Tvent max 165 F E19 Blower Speed error E21 Blower not running E20 Soft Faults Blower Speed Error E21 Flame out of Se...

Page 52: ...weather or the cold water inlet connection may be leaking C Small amounts of water from temperature pressure relief valve may be due to thermal expansion or high water pressure in your area D The temp...

Page 53: ...53 DIAGRAMS DIAGRAMS WIRING DIAGRAM Figure 48 Wiring Diagram...

Page 54: ...65K 100344198 K SWITCH PRESSURE N C AIR INTAKE 1 88 100344199 K SWITCH PRESSURE N C FLUE 1 8 100344200 K THERMISTOR 3 4NPT 100344201 K TRAP CONDENSATE POLYPROPYLENE 100344202 K DIPTUBE HT2 3 4NPTX3X34...

Page 55: ...55 NOTES NOTES...

Page 56: ...800 527 1953 Parts 800 433 2545 Fax 800 644 9306 www hotwater com In Canada contact A O Smith Enterprises Ltd 599 Hill Street West Fergus ON Canada N1M 2X1 Technical Support 1 888 479 8324 www hotwate...

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