A-iPower SUA5000P, Owner'S Manual

Page: 30 / 112

Page 28
LIMITED WARRANTY
WARRANTY
Warranty Term
WARRANTY
KEEP YOUR RECEIPT. Proof of purchase will be
required to substantiate any warranty claim.
WHAT IS COVERED: A-iPower Corp. warrants to the
original retail purchaser in the United States of
America, or Canada that this product is free of
defects in material and workmanship and agrees, at
A-iPower Corp’s direction, to either repair, provide
replacement parts for, or replace (without charge for
parts or labor) any product or component with a
material defect for a period of 3 years from the date
of purchase, except as limited below. Warranty
service and replacement parts are warranted only for
the duration of the warranty on the original product.
All replaced parts or products become a property of
A-iPower Corp.
This product is also covered by an Emissions Control
System Warranty which is separate from and in
addition to the warranty.
A-iPower Limited Warranty – 3 Years Residential and
1 Year Commercial
3 year Residential warranty applies as follow: 1st
year Parts & Labor / 2nd & 3rd year Parts ONLY
A-iPower will provide warranty for any of its products
purchased through any authorized AiPower dealer in
North America to the original purchaser and will be
warranted against defects in material or workmanship
for a period of three (3) years for Consumer use from
date of purchase, subject to exclusions noted herein.
Commercial and Rental applications are warranted for
a period of one (1) year from date of purchase.
How to Obtain Warranty Service
DO NOT RETURN THE PRODUCT TO THE PLACE
OF PURCHASE
Please call our Customer Service Dept.
1-855-888-3598
or e-mail to support@a-ipower.com
Please have necessary information available - Model
Number, Serial Number, Proof of Purchase
Warranty Exclusions
This warranty does not cover the following:
Regular wear and maintenance - this warranty will
not cover repair when normal use has exhausted the
lifetime of a part(s) or engine.
Installation and Maintenance - this warranty does not
cover improper or unauthorized assembly, alteration,
modification or any other damage resulting from
misuse or neglect.
Normal maintenance parts - this warranty does not
cover spark plugs, air filters, adjustments, or other
related service due to obstructions and other build
ups resulting from improper maintenance.
Additional exclusions - this warranty does not cover
wearable parts such as filers, spark plugs, o-rings,
batteries etc. It does not cover any cosmetic defects
such as scratches to paint, decals etc. It does not
cover any damage resulting from use of non-original
manufacturer’s parts, use of aftermarket parts. It
does not cover any failures due to acts of God and
A-iPower Customer Service Dept will assist with all
product related questions and will help troubleshoot
issues and will send any replacement parts as
necessary while product is within the warranty period
at no charge. If the issue cannot be resolved then
A-iPower Customer Service Dept at its discretion
determine and authorize diagnosis and repair through
one of its authorized Service Centers. A-iPower Corp
at its discretion may choose to provide replace of
part, component, or product.
Service or replacement of parts at any unauthorized
repair facility without prior authorization will not be
covered by this warranty.
“Consumer Use” - residential household use by a
retail consumer
“Commercial Use” - all other use - commercial ,
business, industrial, or rental purpose
Thank you for choosing A-iPower products. To
ensure proper registration of your product warranty,
please submit your warranty registration along with
proof of purchase within 10 days of the date of
purchase, this can be done by
a) Completing the Warranty Registration form at the
back of this manual and mailing to:
A-IPOWER CORP
10887 COMMERCE WAY UNIT A
FONTANA CA 92337 USA
b) Visit us at www.a-ipower.com and click the
product registration icon