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3D Systems, Inc

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WARRANTY

3D Systems warrants that the CubePro 3D Printer will be free from defects in materials and workmanship, during the applicable 

warranty period, when used under the normal conditions described in the documentation provided to you, including this User Guide. 3D 

Systems will promptly repair or replace the CubePro 3D Printer, if required, to make it free of defects during the warranty period. This 

warranty excludes (i) normal consumable or expendable parts (such as Material Cartridges), (ii) repairs required during the warranty 

period because of abnormal use or conditions (such as riots, floods, misuse, neglect or improper service by anyone except 3D Systems 

or its authorized service provider), and (iii) repairs required during the warranty period because of the use of non-integrated, non-

approved or non-licensed materials with the CubePro 3D Printer. The warranty period for the CubePro 3D printer is the shorter of (i) 

90 days from the date your CubePro 3D printer is activated or (ii) 24 months after the CubePro 3D Printer is shipped from 3D Systems 

to the end customer or intermediary. For consumers who are covered by consumer protection laws or regulations in their country of 

purchase or, if different, their country of residence, the benefits conferred by our ninety (90) day warranty are in addition to, and operate 

concurrently with, all rights and remedies conveyed by such consumer protection laws and regulations, including but not limited to 

these additional rights.
THIS WARRANTY IS THE ONLY WARRANTY PROVIDED FOR THE CUBEPRO 3D PRINTER. TO THE MAXIMUM EXTENT 

PERMITTED BY LAW, 3D SYSTEMS EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES FOR THE CUBEPRO 3D PRINTER 

AND EACH OF ITS COMPONENTS, WHETHER THOSE WARRANTIES ARE EXPRESS, IMPLIED OR STATUTORY, INCLUDING 

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR INTENDED OR PARTICULAR PURPOSES.

LIMITATION OF LIABILITY

3D SYSTEMS WILL NOT BE RESPONSIBLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR INCIDENTAL 

DAMAGES (SUCH AS LOSS OF PROFIT OR EMPLOYEE’S TIME) REGARDLESS OF THE REASON. IN NO EVENT SHALL THE 

LIABILITY AND/OR OBLIGATIONS OF 3D SYSTEMS ARISING OUT OF THE PURCHASE, LEASE, LICENSE AND/OR USE OF THE 

EQUIPMENT BY YOU OR OTHERS EXCEED THE PURCHASE PRICE OF THE CUBEPRO 3D PRINTER. 

Warranty Hotline from the Americas

888-598-1440

 inside the US and  

+1 678-338-3480

 outside the US 

weekdays during normal business hours 

or by email at 

cubifysupport@cubify.

com

.   

Warranty Hotline from Europe 
+44 1442 279 839 (UK)

 or  

+49 6151 357 499 (DE)

 weekdays during 

normal business hours or by email at 

[email protected]

.   

Warranty Hotline from Europe 
+44 1442 279 839 (UK)

 or  

+49 6151 357 499 (DE)

 weekdays 

during normal business hours or by 

email at 

[email protected]

.

Summary of Contents for CubePro

Page 1: ...CubePro Extruder Jam Repair Guide Original Instructions Prosumer 3D Printer...

Page 2: ...f the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to...

Page 3: ...conferred by our ninety 90 day warranty are in addition to and operate concurrently with all rights and remedies conveyed by such consumer protection laws and regulations including but not limited to...

Page 4: ...P FINGERS AND OTHER BODY PARTS AWAY HOT SURFACE HAZARD DO NOT TOUCH THE PRINT JETS DURING SETUP AND OPERATION THE PRINT JETS BECOME VERY HOT Caution Read and follow all instruction prior to setting up...

Page 5: ...e Bracket B Delivery Tube Nut 1 C Delivery Tube 1 D Delivery Tube Nut 2 E Delivery Tube 2 F Delivery Tube Nut 3 G Delivery Tube 3 H Delivery Tube Block I Extruder 1 J Extruder 2 K Extruder 3 L Print J...

Page 6: ...Cooling Fan B Carriage Plate C Main Extruder PCB D Extruder 3 PCB E Extruder 2 PCB F Extruder 1 PCB Back A B C D E F Bottom Front Back A B C D E A Fan Harness Cable Clamp B Print Jet LED C Print Jet 1...

Page 7: ...3D Systems Inc Main Extruder PCB View From Back Extruder Assembly 1 Extruder Assembly 2 Extruder Assembly 3 A B C D E F A Extruder 1 B Print Jet 1 C Extruder 2 D Print Jet 2 E Extruder 3 F Print Jet...

Page 8: ...401888 00 Extruder 2 PCB Junction B Out J3 401888 00 Extruder 3 PCB Junction B Out Print Jet 1 Extruder 1 PCB Junction Ex Extruder 1 403022 00 Print Jet 1 Print Jet 2 Extruder 2 PCB Junction Ex Extru...

Page 9: ...8 3D Systems Inc Jet Wiper Assembly A B C D E A Left Mounting Post B Jet Wiper Blade C Right Mounting Post D Jet Wiper Assembly E Adjustment Thumbscrew...

Page 10: ...All cartridges except for the one feeding the affected extruder should be properly uninstalled The following procedure is intended to provide authorized service providers instructions about how to re...

Page 11: ...Select the lower middle triangle 6 Once the print jets have moved to the front center of the print pad slide the paper between the print jets and the print pad NOTE If there is a slight resistance pro...

Page 12: ...11 Once completed select the checkmark to exit the utility 12 Navigate to the Print Jet Calibration screen and select CONTROL JETS NOTE Visually inspect the two extruder fans in front of the extruder...

Page 13: ...ed NOTE For clarity the main extruder PCB was removed from the illustration It does not need to be removed for this procedure 19 Gently pull upward on the delivery tube bracket As it separates from ab...

Page 14: ...osened in the previous step CAUTION Be careful not to damage the print jet cables connected to junction Ex of the extruder PCBs NOTE For clarity the main extruder PCB was removed from the illustration...

Page 15: ...ove both 2 5 mm hex head screws securing the extruder PCB to the extruder Carefully remove the extruder PCB CAUTION Be careful not to damage the print material sensor A 24 Using steady pressure carefu...

Page 16: ...er gear CAUTION Be careful not to damage the sensor disk A If it becomes damaged the extruder assembly will need to be replaced 26 Using the T10 torx wrench included with the printer loosen but do not...

Page 17: ...remove the print jet from the extruder NOTE There is a tab A on the end of the print jet that aligns with the channel B in the extruder NOTE It is normal to feel some resistance As you remove the prin...

Page 18: ...der for any broken pieces of print material Remove any print material from the cavity Then manually rotate the extruder drive wheel B and inspect it for any broken print material Remove all print mate...

Page 19: ...18 3D Systems Inc 32 Align the print jet tab with the channel in the extruder Insert the print jet into the extruder 33 Rotate the print jet counter clockwise 180 degrees...

Page 20: ...rx driver NOTE For printers with 2 or 3 print jets the height for print jets 1 and 3 will be adjusted to the height of print jet 2 after the printer has been completely reassembled Tighten the T10 tor...

Page 21: ...refully reinstall the affected extruder assembly to the carriage plate CAUTION Be careful not to damage the print jet cables connected to junction Ex of the extruder PCBs NOTE For clarity the main ext...

Page 22: ...illustration It does not need to be removed for this procedure 39 Using the 2 5 mm hex head driver reinstall the delivery tube bracket to the extruders using the original bolts NOTE For clarity the m...

Page 23: ...or printers with two 2 or three 3 print jets loosen the T10 torx screws on extruders 1 and 3 If the affected extruder is extruder 1 or 3 the screw should already be loose CAUTION There should be enoug...

Page 24: ...f print jet 2 lightly touches the print pad NOTE If there is still a gap between the nozzle of print jet 2 and the print pad and the Z up arrow will not raise the print pad further rotate the front pr...

Page 25: ...t step If the wiper tip is too low proceed to step 58 57 If the wiper blade is too high remove the jet wiper assembly and turn the adjustment thumbscrew A clockwise Reinstall the jet wiper and return...

Page 26: ...lide the paper between the print jets and the print pad NOTE If there is a slight resistance proceed to step 64 NOTE The red line C illustrates the gap between the print jets A and the print pad B 63...

Page 27: ...clockwise from the bottom until there is a slight resistance on the paper 67 Select the upper left corner of the triangle 68 Once the print jets have moved to the left rear of the print pad slide the...

Page 28: ...1 0 RPM NOTE After selecting the speed value use the up or down arrows to set the speed NOTE The speed must be slow to allow the print material to melt and move properly through the print jet 75 Manua...

Page 29: ...e bay 1 Ex If cartridge bay 1 has an ABS material cartridge print the ABS Level Gap file These files are available at www Cubify com NOTE The Z Gap A should always be checked and adjusted before the L...

Page 30: ...torage device into the USB host port on the printer and select PRINT 4 Using the arrows navigate to the appropriate Level Gap Calibration file and select PRINT 5 Apply two thin layers of Cube Glue to...

Page 31: ...n specifications before adjusting the Level Gap If adjustments to the Z Gap are necessary perform the adjustments and then print the calibration file again to verify the correct Z Gap A correct Z Gap...

Page 32: ...ween the Open Z Gap bars C and the baseline A and there is no gap between the Closed Z Gap bars and the baseline the Z Gap is correct Incorrect Open Z Gap If there is no gap B between the Open Z Gap b...

Page 33: ...rect Acceptable Print Pattern The Print Pad Level calibration file should print with no gap between the Print Pad Level calibration lines and the baselines The illustration indicates an acceptable pri...

Page 34: ...hould be ignored during this procedure Calibration Overview Depending on your printer model you may have up to three 3 print jets installed Calibrating the offset jets becomes necessary when multi col...

Page 35: ...e positioning of the blue arrow printed by print jet 1 Note that the white arrow is slightly left of the blue arrow meaning that print jet 2 is misaligned Print jet 2 must be moved in a positive direc...

Page 36: ...ter and adjust the settings accordingly 1 Browse to http cubify com en CubePro Activate 2 Select CALIBRATION FILES NOTE The files will begin to download 3 Extract the files to your computer s hard dri...

Page 37: ...s or replace a cartridge Follow the instructions on the screen and refer to the user guide if necessary 7 Once the printer has finished printing remove the print pad from the printer and inspect the s...

Page 38: ...down arrow decreases the value Pressing the value repeatedly will scroll through the digits left to right NOTE You can also select the Y axis settings and adjust those settings the same way NOTE If a...

Page 39: ...38 3D Systems Inc 3D Systems Inc 333 Three D Systems Circle Rock Hill SC 29730 www 3dsystems com 2014 3D Systems Inc All rights reserved PN XXXXXX 00 Rev A...

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