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3D Platform 

WorkSeries 200, 300 & 400 Manual 

Revision: C 

 

 

Date: December 28, 2017 

3dplatform.com

 

• 3DP

-DOC-005 (12-2017)

 

 

 

29 

Appendix 1: Warranty Information 

 
3D Platform offers a ninety (90) day limited warranty commencing on date of shipment for each machine bought 
through 3D Platform or an authorized 3D Platform reseller. An extended one (1) or two (2) year warranty is available for 
purchase. 3D Platform warrants that the 200, 300 and 400 WorkSeries shall conform to the description stated on the 
sale order and shall be free from defects in material or workmanship during the applicable warranty period when used 
under the normal conditions described in 3D Platform

’s documentation found 

at www.3dplatform.com. 3D Platform will 

promptly repair or replace the 200, 300 and 400 WorkSeries, if required, to make it free of defects during the warranty 
period. Only the items explic

itly stated in the “Items Covered Under Warranty” section of the warranty are covered. All 

other items and conditions are excluded, including but not limited to (i) normal consumable or expendable parts, (ii) 
repairs required during the warranty period because of abnormal use or conditions such as riots, floods, misuse, neglect, 
or improper service by anyone except 3D Platform or its authorized 3D Platform service provider, and (iii) repairs 
required during the warranty period because of the use of modifications made by Customer or anyone else to the 200, 
300 and 400 WorkSeries. Any modification to the 200, 300 and 400 WorkSeries will void the warranty. For additional 
information and to view the full warranty, please visit www.3dplatform.com.   
 
 
THIS WARRANTY IS THE ONLY WARRANTY PROVIDED FOR THE PURCHASE OF A 200, 300 and 400 WORKSERIES. 3D 
PLATFORM DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT 
LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THERE ARE 
NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. 
 
 

 

 

Summary of Contents for WorkSeries 200 Series

Page 1: ... WorkSeries 200 300 400 Manual Revision B Date December 28 2017 3dplatform com 3DP DOC 005 12 2017 0 WORKSERIES USER MANUAL 200 300 400 Series VERSION DECEMBER 2017 6402 East Rockton Road Roscoe Illinois 61073 USA ...

Page 2: ...r Verification Via Web Interface 16 Printing Process Workflow 16 Source Files Slicing 16 Printer Operation 17 Heating the Extruders Print Bed 17 Active Temperature 17 From the Touch Screen 17 From the Web Interface 17 Standby Temperature 17 From the Touch Screen 17 From the Web Interface 17 Loading Filament 18 Volcano Extruder 18 HFA Extruder 18 HFE300 18 HFE900 18 Changing Filament 18 Filament Se...

Page 3: ... User Manual in its sole discretion at any time and shall not be held liable for errors contained herein As described in the Standard Conditions of Sale available at www 3dplatform com 3D Platform shall not be liable to buyer for any lost profits or other economic loss of buyer or any direct indirect special consequential incidental or other similar damages arising out of the use or misuse of this...

Page 4: ...3D Platform WorkSeries 200 300 400 Manual Revision C Date December 28 2017 3dplatform com 3DP DOC 005 12 2017 3 Printer Specifications ...

Page 5: ...available RepRap firmware PanelDue touch screen HMI Note Consult factory for Firmware code and updates Sound Level The level of airborne noise acoustic pressure measured at the operator station is 70 dB A Extruder Specifications Note See important safety guidelines located in the maintenance section of this manual before changing nozzles and contact factory for 1 75 mm option ...

Page 6: ...ng software installation is needed to generate the G code toolpaths for machine operation 3D Platform follows an open market philosophy regarding slicing software We support customer s option to choose their preferred slicing software As of the date of this manual the most popular software programs currently in use by 3D Platform customers are Cura Cura prepares your model for 3D printing For novi...

Page 7: ...h an ambient operating temperature in the range of 15 C 32 C 60 F 90 F Space Clearance The diagram illustrates the minimum machine dimensions of the 3D Platform WorkSeries Allow a minimum of 75m 30in of space around the machine for operation and material loading Allow 1m 40in on front and one side to facilitate removal of large parts See page 3 for exact dimensions of each model Power Requirements...

Page 8: ...inter can use any open source material manufactured for 3D printing provided the melt temperature print bed temperature and filament diameter are within the specifications of the 3D Platform WorkSeries printers outlined in this manual The machines use open source controls and can be operated using the touch screen control unit or web interface Files can be loaded via an SD card or web interface fo...

Page 9: ... other persons See page 29 for warranty details Safety Features The 3D Platform WorkSeries 3D printers comply with CE standards All motors are set to recommended safety standards with limitation of force on each axis of less than 150 newtons All machines are additionally equipped with Y guard bumpers wire covers and emergency stops Symbols Warning Labels Warning Symbol Meaning and Description Loca...

Page 10: ...The following areas represent potential hazardous zones on the 3D Platform WorkSeries 3D printers Keep all persons and objects clear of these zones during use to avoid potential injury to the operator or damage to the machine If necessary to enter the hazard zone during use the operator must use proper personal protective equipment PPE ...

Page 11: ...h temperature outputs and moving parts the location where the printer is operating should be equipped with working smoke detection and flame suppression The 3D Platform WorkSeries 3D printer melts material during printing Some materials may require ventilation Do not leave the 3D Platform WorkSeries 3D printer unattended while in operation The 3D Platform WorkSeries 3D printer includes linear actu...

Page 12: ...dplatform com 3DP DOC 005 12 2017 11 Main Electrical Panel The main electrical panel is in the top left storage drawer of the 200 300 and 400 Series Use extreme caution if accessing electrical panel Electrical panel should only be accessed by an authorized certified technician ...

Page 13: ...tion was purchased This option is compulsory inside of the European Union EU Gantry Setup The machine ships with the gantry folded down for portability during shipping and installation To set up use a 4 mm hex wrench to loosen the four 5 mm screws on the YZ carriages eight screws total Once screws are removed the gantry will pivot on center of the carriages Have an assistant hold onto the gantry w...

Page 14: ... Racking of linear motion actuators can cause serious damage or breakage to mechanical hardware and or brackets on the 3D Platform WorkSeries printer Wiring Connections Setup 1 Locate the Control Unit The control unit is stored within the storage drawers for initial shipment Unpack the unit and place it on the front work area of the base unit 2 Attach Wiring to the Control Unit Match each 15 pin D...

Page 15: ... Turn on the power switch located on the base unit 2 Press the green power button on the control unit The power outlet on the base unit is located toward the right rear side The control unit is located on the work area toward the front of the printer In case of emergency press one of the Emergency Stop buttons located on the front and rear of the machine Wi Fi Connection Setup 1 With the control b...

Page 16: ...t Each 3D Platform WorkSeries 3D printer is tested and calibrated prior to shipping but it is important to verify the functionality of the sensors in case of damage or movement during the shipping process Home Sensor Verification Via Touch Screen 1 Locate each of the end stop sensors on the machine 2 Verify that the machine is not in the home position This means that none of the end stop sensors s...

Page 17: ...rchased 3D Platform or a CSP technician will perform initial machine calibration Printing Process Workflow Source Files Slicing 1 Design model in CAD suite SolidWorks AutoCAD Fusion 360 etc 2 Export 3D model in STL industry standard or alternatively OBJ format 3 Import model into model preparation slicing software see page 5 for recommended software 4 Choose 3D printing parameters in slicing softw...

Page 18: ...e The standby temperature is used during a dual extrusion print and allows the second extruder to remain heated to a temperature that will not drip when not in use The temperature setting process is like that of the active temperature From the Touch Screen 1 On the touch screen select the Standby button for EXT1 2 Using the different levels increase or decrease the temperature as necessary 3 Push ...

Page 19: ...ad filament This will use the motor to pull the filament into the extruder Tips for successful filament loading 1 By hand straighten the filament remove the natural curve from the spool 2 Cut the end of the filament at an angle to assist in the alignment within the extruder 3 After loading filament extrude using the extrusion menu to ensure nozzle is primed Changing Filament Filament can be change...

Page 20: ...rint bed Hairspray is not the only method available for bed adhesion Other options include specialty adhesion agents such as WolfBite or substrates such as blue painter s tape thin polycarbonate sheets or thin PEI sheets Substrates are particularly useful when printing with materials such as ABS and ASA to prevent excessive bed adhesion or warping If your facility will allow it beer will also work...

Page 21: ... objects that could cause damage during a print Machine Adjustment During Print The following information will help you to adjust print speed acceleration and fan speed during a print For other in print adjustment tips visit our support page at support 3dplatform com From the Touch Screen 1 Adjusting Fan Speed a Select Print menu on the touch screen b Select Fan Speed c Increase or decrease the fa...

Page 22: ... print Warning Attempting to remove print while bed is hot may result in damage to the machine 3 Often during the cooling cycle a print will pop off the bed else use a tool such as a razor scraper or putty knife to gently work underneath the edge of the print to release it from the glass build plate Do not touch the glass print surface with bare hands even when cool as finger oils can cause adhesi...

Page 23: ...an M115 Display firmware version N A N A M119 Display end stop status N A N A M201 Set print acceleration Xnnn Ynnn Znnn Ennn X axis acceleration Y axis acceleration Z axis acceleration Extruder acceleration M206 Offset axes Xnnn Ynnn Znnn X axis offset Y axis offset Z axis offset M290 Babystepping Snnn Amount to babystep in mm M552 Network setup Snnn 0 disable network 1 enable network 2 enable ne...

Page 24: ...e recommend and sell directly These materials have been tested and settings have been developed for these materials for use on our WorkSeries machines These can be found at www 3dplatform com filaments Some other useful sites are www polymaker com www 3dxtech com Storage Recommendations Store filament in a cool place Keep temperatures below 122 F 50 C Keep material in sealed container or bag with ...

Page 25: ... cleaning Safety Guidelines Wear heat resistant gloves Prior to all routine maintenance on the extruder and or nozzle insert six inch tall block under actuator to avoid any type of crush hazard Use appropriate tools for all cleaning and maintenance When to Clean the Nozzle When filament is not flowing smoothly When filament is not being extruded properly When changing material type Periodically be...

Page 26: ...hined dots along the side of the nozzle Refer to the table below for sizes Volcano Nozzle Sizes of Marks Nozzle Size 0 0 60 mm 1 0 80 mm 2 1 00 mm 3 1 20 mm 4 0 40 mm 6 Once new nozzle has been selected hand thread it into the extruder 7 Then use the wrench and crescent wrench to tighten the nozzle into the assembly Tighten until snug DO NOT OVER TIGHTEN Overtightening the nozzle can lead to damag...

Page 27: ...e control prints to ensure the printer is fully functional The following calibration print files are included on the internal SD card Chip Left Chip Right Thin Wall Left Thin Wall Right Solid Box Left Solid Box Right Dual Extruder Calibration Stacked Boxes Spiral Vase Widgets The following macros are included on the internal SD card Clear Probe Errors Deploy Bed Probe Retract Bed Probe Load Filame...

Page 28: ...r from print surface Nozzle is too close to print surface Nozzle is the correct distance from the print surface How to babystep When the print starts 1 On the touchscreen go to Print 2 On the right side of the screen select babystep 3 Each press of the button is a 0 05mm increment 4 Continue to babystep until the first layer is sticking and resembles Figure X shown above Tip It is best to do this ...

Page 29: ... 2017 28 Contact Information 3D Platform can be contacted through the following methods Support Visit the website for literature and video documentation to quickly answer frequent questions regarding your equipment support 3dplatform com Sales Marketing Email marketing 3dplatform com Phone 1 779 771 0000 ...

Page 30: ... the Items Covered Under Warranty section of the warranty are covered All other items and conditions are excluded including but not limited to i normal consumable or expendable parts ii repairs required during the warranty period because of abnormal use or conditions such as riots floods misuse neglect or improper service by anyone except 3D Platform or its authorized 3D Platform service provider ...

Page 31: ... CENTRE UBIDOCA 74670 ST MARTIN BEELEVUE FRANCE 3D PLATFORM declares under our sole responsibility that the equipment described as Equipment Name 3D Printer Generic Equipment Description FFF 3D Printer Model Type 200 300 Series Serial number s Complies with the requirements of the following European Directives Machinery Directive 2006 42 EC Low Voltage Directive 2014 35 EU Electromagnetic Compatib...

Page 32: ...3D Platform WorkSeries 200 300 400 Manual Revision C Date December 28 2017 3dplatform com 3DP DOC 005 12 2017 31 Appendix 3 Touch Screen Operation Main Menu Axis Movement Menu Printing Menu Paused Menu ...

Page 33: ... Volcano Hot End Assembled Yes Yes X1000 0009 Fan 24VDC 19CFM 60x60x25 PLA Fan Yes Yes X1000 0188 PLA Fan Bracket 3D Printed Optional Yes STL File Available X1000 ASY 0006 Extruder Assembly Bulldog WorkSeries Left Yes Yes X1000 ASY 0007 Extruder Assembly Bulldog WorkSeries Right Yes Yes ELECTRICAL REPLACEMENT PARTS PART NUMBER DESCRIPTION RECOMMENDED SPARE REPLACEMEN FIELD SERVICEABLE BY CUSTOMER ...

Page 34: ... reduce noise or tighten screws if needed Extruders Check extruder heat block for tightness Check PLA and EXT fans for function Check hob for material build up Use canola oil to treat both nozzles Ensure wiring is neat tie up if necessary Controller settings Check babystep with chip prints Check tool offsets if planning on running dual extrusion prints Run bed probe cycle Duet only General cleanup...

Page 35: ...ion C Date December 28 2017 3dplatform com 3DP DOC 005 12 2017 34 Appendix 5 Revision Log Revision Date Description of Change s A June 2017 Initial Release B November 2017 Added 400 Series Information C December 2017 Updated CE Certification Contact ...

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