3Com SUPERSTACK 3 WEBCACHE 3000, User Manual

Page: 278 / 362

278 C
HAPTER
19: P
ROBLEM
S
OLVING
■
Netscape Communicator v4.6
■
Netscape Communicator v4.7
■
Netscape Communicator v6.0
For the browser to operate the Web interface correctly JavaScript
™
and
Cascading Style Sheets must be enabled on your browser. These features
are enabled on a browser by default. You will only need to enable them if
you have changed your browser settings.
You cannot access the Web interface.
If the browser on the client machine that you are using to configure the
Webcache is also using the Webcache as a proxy, and you enable Web
Client Blocking, you must ensure that you add the client machine to the
Except these IP Addresses field. If you do not do this, access from the
client machine to the Webcache will be blocked, preventing you from
using the Web interface.You can regain access by doing one of the
following:
■
Changing the client machine’s browser settings to remove the use of
the Webcache as a proxy.
■
Using a browser on a client machine whose IP address is not blocked
by Web Client Blocking to access the Web Interface.
■
Using a browser on a client machine whose IP address is not blocked
due to restricted access addresses.
■
Accessing the webcache on port 8081 if port 80 has been blocked for
management.
■
Accessing the Webcache using the console port.
You are using Internet Explorer to manage multiple Webcaches
and the Device Summary table is not updating.
If you are using Internet Explorer to manage more than one Webcache at
the same time, the settings displayed in the Device Summary table will
not update when you change between the Webcaches. You must delete
the browser’s Temporary Internet Pages and then click
Refresh to update
the Web interface with the correct information.
Some of the Web interface is not displayed in the Web browser
after downloading.
The Web interface responds slowly to commands.
This is probably due either to misbehavior of the Web browser, or large
dua1611-5aaa04.book Page 278 Friday, November 29, 2002 8:56 PM