Call Waiting
79
How to Use Call Waiting
To use Call Waiting, do the following.
Table 1
How to Use Call Waiting
The ISDN LAN Modem can support a maximum of two simultaneous voice calls
per phone port. If you already have two calls up (one active and one on hold) and
a third call comes in, that caller hears the “user busy” tone unless you have Voice
Mail, in which case the call is sent to your voice mail box.
How Do I
Do This
Answer a call using Call
Waiting?
When you hear the Call Waiting tone, press and release the
switch hook button to put the first call on hold and connect to
the second call.
If you do not answer the second call, the caller will hear a ring.
Switch back to the first call? To put the second call on hold and switch back to the first call,
press and release the switch hook button.
Toggle back and forth
between the two calls?
Press and release the switch hook button.
End a call when I hear the
Call Waiting tone (instead of
putting the call on hold)?
Hang up the phone and wait for it to ring. (The phone rings to
indicate that there is an incoming call and the B-channel LED
flashes.)
You are connected to the second call when you pick up. Or, if
you already have a call on hold while on an active call and you
want to end the active call before returning to the call on hold,
hang up the phone and wait for it to ring back. Pick up the
phone to reconnect to the call on hold.
Disconnect a call on hold?
To disconnect a call on hold, make the call on hold active by
pressing and releasing the switch hook button. Then, simply
hang up the phone to drop the active call. If the other caller is
still waiting on the line, the phone will ring.
What if the active caller
hangs up from the far end?
If the active caller hangs up from the far end, the call on hold
will remain on hold until you retrieve it by either pressing and
releasing the switch hook button or by hanging up the phone
and then answering it when it rings.
What if the caller on hold
hangs up from the far end?
If the caller on hold on the far end hangs up, you will receive no
notice. When you try to access that caller, either you will remain
on the same call (if you do not have Flexible Calling) or you will
get a dial tone (if you have Flexible Calling and it is enabled).
Summary of Contents for OfficeConnect Series
Page 15: ...16 CHAPTER 1 INTRODUCTION ...
Page 41: ...42 CHAPTER 4 SETTING UP TCP IP FOR WINDOWS AND MACINTOSH ...
Page 81: ...84 CHAPTER 7 SUPPLEMENTARY VOICE CALL SERVICES ...
Page 87: ...90 CHAPTER 8 PLACING RECEIVING AND DISCONNECTING CALLS ...
Page 107: ...110 APPENDIX A NETWORKING PRIMER ...
Page 111: ...114 APPENDIX C ISDN LAN MODEM FACTORY DEFAULTS ...
Page 123: ...126 GLOSSARY ...
Page 129: ......