3Com OfficeConnect 3C840, User Manual

Page: 160 / 222

13-12 C
HAPTER
13: T
ROUBLESHOOTING
IPX Network
Connection
Problems
Symptom Possible Cause Corrective Action
Remote IPX network
is not responding
(ex., can't find a
Novell server). LAN or WAN
connection problem, or
a general configuration
problem. See “LAN Connection Problems” ,
“WAN Connection Problems” ,
and “General Network
Connection Problems” .
IPX is not enabled over
both the LAN and the
WAN. Check the Local Site > IPX and
Remote Site > IPX screens and
ensure that IPX is enabled on both
interfaces.
IPX routing table does
not show a route to the
remote network,
indicating a
configuration problem. One of the following may solve the
problem:
Remote WAN IPX addresses are
entered incorrectly. Check the
addresses and reconfigure as
needed.
RIP may be turned off. Set RIP to
Listen mode to automatically learn
routes to remote networks.
A static route (global config.) or
framed route (remote site config.)
is needed to reach the remote
network. Add the route and check
the IPX routing table to confirm
the entry.
840ug.book Page 12 Friday, July 7, 2000 2:23 PM