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Network HotSync Handbook
4.
Confirm that the modem settings are correct for the modem
you are using. For the PalmPilot Modem, be sure to select
the US/Canada or UK options as appropriate.
5.
Tap the Done button to confirm your selection and return to
the HotSync screen.
“Cannot Find Your Computer” Problems
If you make a PPP connection (signified by the flashing cursor
in the upper-right portion of the screen), but the network
HotSync software can’t find your computer, try some of the
suggestions below.
Check the Primary computer
The most common reason for a network HotSync operation to
fail — because it can’t find the Primary computer — is that
something is wrong with the Primary computer. In remote
situations, you’ll need an associate to help you troubleshoot this
situation. Check the following on the Primary computer:
■
Is the Primary computer turned on?
■
Is the Primary computer connected to the network?
■
Is the HotSync Manager running?
■
Is the Network menu item checked in the HotSync Manager
menu?
Verify that you performed a Local HotSync operation
If you did not perform a Local HotSync operation right after
you installed the network HotSync software, your Palm III
organizer cannot locate your computer on the network.
Summary of Contents for Network HotSync
Page 1: ...Network HotSync Handbook ...
