3Com IntelliJack NJ200, User Manual, Page: 50 / 58

Troubleshooting the NJ200
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Green LEDs on Ports 1-4
are not on Network device has no
connection to Network Jack Make sure the cable is properly
connected to the network device. Make
sure the cable is firmly connected to one
of the four Network Jack ports labeled 1-
4. Make sure the cable is a good straight-
through cable.
Amber LED on Port 1 is
not lit P
ower is not being
forwarded to network
device
Make sure the cable is properly
connected to the network device. Make
sure the cable is firmly connected to one
of the four Network Jack ports labeled 1-
4. Make sure the cable is a good straight-
through cable. Make sure network
device is 802.3af compatible. Make sure
the power requirement for network
device does not exceed 7 watts.
Authentication Failure Wrong password has been
entered Confirm correct password and re-type.
Timeout Device did not respond
within a specified period of
time Refresh the screen after a few seconds. If
the problem persists, try to rediscover the
device.
Attributes Error Unexpected configuration
parameters Confirm that you have specified valid
parameter values and retry the
configuration operation.
NOTE: This error should not appear to the
user under normal conditions.
General Error Something other than
authentication failure,
timeout or attributes error
has occurred Retry the operation you were performing.
NOTE: This error should not appear to the
user under normal conditions.
Event/Message Description Solution