54
C
HAPTER
7: T
ROUBLESHOOTING
If the parameter settings do not match the above values, please modify the
configuration.
Troubleshooting
Application Software
Upgrade
Fault 1
Start the Router, upgrade the software with the TFTP approach, and the system
displays the following prompt:
DownLoad Program To Flash Through Net Port
boot device : ErrDev
unit number : 0
processor number : 0
file name : 6000.bin
inet on ethernet (e) : 1.1.1.1
host inet (h) : 1.1.1.2
user (u) : user
ftp password (pw) : password
flags (f) : 0x80
Loading... Loading Failed
Troubleshooting
The fault occurs due to the wrong boot device 'ErrDev' using a wrong
application. To solve the problem, just change “ErrDev” to “wancom” which is
the application upgrade device of 6000 Router.
Fault 2
Start the Router, upgrade the application software with the TFTP approach, and
the following information is displayed:
DownLoad Program To Flash Through Net Port
boot device : wancom
unit number : 0
processor number : 0
file name : 6000.bin
inet on ethernet (e) : 1.1.1.1
host inet (h) : 1.1.1.2
user (u) : user
ftp password (pw) : password
flags (f) : 0x80
Attached TCP/IP interface to wancom0.
Subnet Mask: 0xffffffc0
Attaching network interface lo0... done.
Loading... Error code 2: Access violation
tftpGet: Error occurred while transferring the file.
A bad file or twisted pair doesn't link correctly!Loading Failed
Troubleshooting
The problem occurs because the file to be downloaded does not exist or the
network cable is not connected properly. To solve the problem, confirm that the
Summary of Contents for 3C13840
Page 18: ...18 CHAPTER 2 INTRODUCING THE ROUTER 6000 FAMILY ...
Page 48: ...48 CHAPTER 5 SOFTWARE MAINTENANCE ...
Page 52: ...52 CHAPTER 6 HARDWARE MAINTENANCE ...
Page 56: ...56 CHAPTER 7 TROUBLESHOOTING ...
Page 78: ...78 CHAPTER 8 FLEXIBLE INTERFACE CARDS ...
Page 82: ...82 APPENDIX A OBTAINING SUPPORT FOR YOUR PRODUCT ...