ZyXEL Communications ZyXEL Prestige 660R, Руководство пользователя

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Prestige 660R ADSL 2+ Access Gateway
A-2 Troubleshooting
Problems with the DSL LED
Chart A-3 Troubleshooting the DSL LED
PROBLEM CORRECTIVE ACTION
Check the telephone wire and connections between the Prestige DSL port and the
wall jack.
Make sure that the telephone company has checked your phone line and set it up for
DSL service.
The xDSL LED is off.
Reset your ADSL line to reinitialize your link to the DSLAM. For details, refer to the
Maintenance chapter (web configurator) or the System Information and Diagnosis
chapter (SMT).
Problems with the LAN Interface
Chart A-4 Troubleshooting the LAN Interface
PROBLEM CORRECTIVE ACTION
I cannot access the
Prestige from the
LAN. If the 10M/100M LEDs on the front panel are both off, refer to Chart A-2
Troubleshooting the LAN LED .
Make sure that the IP address and the subnet mask of the Prestige and your
computer(s) are on the same subnet.
I cannot ping any
computer on the
LAN.
If the 10M/100M LEDs on the front panel are both off, refer to Chart A-2
Troubleshooting the LAN LED .
Make sure that the IP address and the subnet mask of the Prestige and the
computers are on the same subnet.
Problems with the WAN Interface
Chart A-5 Troubleshooting the WAN Interface
PROBLEM CORRECTIVE ACTION
The ISP provides the WAN IP address after authenticating you. Authentication may
be through the user name and password, the MAC address or the host name. I cannot get a WAN
IP address from the
ISP.
The username and password apply to PPPoE and PPoA encapsulation only. Make
sure that you have entered the correct
Service Type , User Name and Password
(be sure to use the correct casing). Refer to the WAN Setup chapter (web
configurator) or the Internet Access chapter (SMT).