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ZyXEL Communications WRE6605 Скачать руководство пользователя страница 37

WRE6605 User’s Guide

37

C

HAPTER

6

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.

•

Power, Hardware Connections, and LEDs

•

WRE6605 Access and Login

•

Internet Access

•

Resetting the WRE6605 to Its Factory Defaults

•

Wireless Problems

6.1 Power, Hardware Connections, and LEDs

The WRE6605 does not turn on. None of the LEDs turn on.

1

Make sure the WRE6605 is plugged in to an appropriate power source. Make sure the power source is
turned on.

2

Disconnect and re-connect the WRE6605.

3

Remove the WRE6605 from the outlet. Then connect an electrical device that you know works into the
same power outlet. This checks the status of the power outlet.

4

If the problem continues, contact the vendor.

One of the LEDs does not behave as expected.

1

Make sure you understand the normal behavior of the LED. See

Section 1.5.1 on page 10

2

Inspect your cables for damage. Contact the vendor to replace any damaged cables.

3

Disconnect and re-connect the WRE6605.

4

If the problem continues, contact the vendor.

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Содержание WRE6605

Страница 1: ...etails User s Guide WRE6605 AC1200 Dual Band WiFi Extender Copyright 2020 Zyxel Communications Corporation LAN IP Address http 192 168 1 2 Password Press Smart Push Button for two seconds Version 1 0 Edition 1 08 2020 ...

Страница 2: ...or your computer operating system Every effort has been made to ensure that the information in this manual is accurate Related Documentation Quick Start Guide The Quick Start Guide shows how to connect the managed device Easy Link App The Easy Link app helps you install the WRE6605 configure its settings and check signal strength More Information Go to support zyxel com to find other information o...

Страница 3: ... example other things you may need to configure or helpful tips or recommendations Syntax Conventions This device may be referred to as the WRE6605 in this guide Product labels screen names field labels and field choices are all in bold font Icons Used in Figures Figures in this user guide may use the following generic icons The WRE6605 icon is not an exact representation of your device WRE6605 Ge...

Страница 4: ...Contents Overview WRE6605 User s Guide 4 Contents Overview User s Guide 7 Introduction 8 The Web Configurator 13 WRE6605 Modes 24 Repeater Mode 26 Access Point Mode 33 Troubleshooting 37 ...

Страница 5: ...Button 11 1 5 3 Bottom Panel 12 Chapter 2 The Web Configurator 13 2 1 Overview 13 2 2 Accessing the Web Configurator 13 2 2 1 Web Configurator Languages 13 2 2 2 Login Screen 14 2 2 3 Password Screen 14 2 2 4 Main Screen 16 2 3 Navigating the Web Configurator 17 2 3 1 Title Bar 17 2 4 Technical Reference 18 2 4 1 Set Up your Computer s IP Address in Windows 18 2 4 2 Find and Access your WRE6605 Us...

Страница 6: ... Chapter 5 Access Point Mode 33 5 1 Overview 33 5 2 What You Can Do 33 5 3 Set your WRE6605 to AP Mode 33 5 3 1 AP Mode Main Screen 34 5 4 Configure the WRE6605 Wireless Settings 35 Chapter 6 Troubleshooting 37 6 1 Power Hardware Connections and LEDs 37 6 2 WRE6605 Access and Login 38 6 3 Internet Access 39 6 4 Resetting the WRE6605 to Its Factory Defaults 40 6 5 Wireless Problems 40 Appendix A Cu...

Страница 7: ...7 PART I User s Guide ...

Страница 8: ...d downloading while using the 5G band for time sensitive traffic such as high definition video streaming and big size file transfers As shown in the figure below you can set up your WRE6605 to work as a repeater or an access point Figure 1 Repeater Application Your can create the following connections using the WRE6605 LAN You can connect network devices via the Ethernet port of the WRE6605 so tha...

Страница 9: ...g the WRE6605 in repeater mode to a wireless router or AP that doesn t support WPS 1 3 Securing the WRE6605 Do the following things regularly to make the WRE6605 more secure and to manage the WRE6605 more effectively Change the password Use a password that s not easy to guess and that consists of different types of characters such as numbers and letters Write down the password and put it in a safe...

Страница 10: ...ollowing table describes the LEDs Table 1 Front Panel LEDs LED COLOR STATUS DESCRIPTION Power Green On The WRE6605 is receiving power and functioning properly Fast Blinking The WRE6605 is turning on Slow Blinking The WRE is authenticating your LAN device via the Web Configurator or Easy Link app Off The WRE6605 is not receiving power or there is no WPS connection established Power LED WiFi LED LAN...

Страница 11: ...nifies a signal strength of 30 100 Red signifies a signal strength under 29 Off The WRE6605 wireless LAN is off by default There is no signal detected or the WRE6605 is not connected to a wireless router AP Smart Push Green Slow Blinking The WRE6605 connection via Smart Push Button is ready to start Fast Blinking The WRE6605 connection to a wireless router wireless client is in process Off The WRE...

Страница 12: ...l be blinking See Section 1 4 on page 9 AP Mode Hold for two seconds The WRE6605 begins connecting to a wireless client via WPS See Section 1 5 2 on page 11 Hold for more than 10 seconds The WRE6605 resets its configuration to factory defaults and reboots Table 2 Smart Push Button Functions ACTION RESULT Table 3 Bottom Panel LABEL DESCRIPTION ETHERNET Connect computers or other Ethernet devices to...

Страница 13: ... see how to make sure these functions are allowed in Internet Explorer 2 2 Accessing the Web Configurator 1 Make sure your WRE6605 hardware is properly connected and prepare your computer or computer network to connect to the WRE6605 Your computer needs to be in the same subnet as the WRE6605 Set a static IP address between 192 168 1 3 192 168 1 254 2 Launch your web browser 3 Open a web browser a...

Страница 14: ...ing login screen Figure 5 Login Screen The first time you access the Web Configurator you are required to authenticate your connection with the WRE6605 using the Smart Push Button Press the button for 2 seconds 2 2 3 Password Screen You should see a screen asking you to change your password as shown next Spanish French Italian Traditional Chinese Table 4 Web Configurator Languages continued LANGUA...

Страница 15: ...tory default settings and reconfigure the WRE6605 again After you have changed your password the main screen appears see Section 2 2 4 on page 16 Next time you log into the Web Configurator the Login screen will be different You can choose whether to log in with the Smart Push Button or the new password Table 5 Change Password Screen LABEL DESCRIPTION New Password Type a new password Confirm New P...

Страница 16: ... the Web Configurator but did not click Logout you may be redirected to the main screen If the WRE6605 is in Repeater mode the main screen displays as follows For more information see Section 4 3 1 on page 27 Figure 8 Main Screen Repeater Mode If the WRE6605 is in AP mode the main screen displays as follows For more information see Section 5 3 1 on page 34 ...

Страница 17: ...o navigate the Web Configurator from the main screen Figure 10 The Web Configurator s Main Screen The Web Configurator s main screen is divided into these parts A Title Bar B Main Window 2 3 1 Title Bar The title bar provides some useful links that always appear over the screens below regardless of how deep into the Web Configurator you navigate B A ...

Страница 18: ...ead of using a dynamic IP make sure that your network s computers have IP addresses that place them in the same subnet To set up an IP address for Windows 7 8 or 10 do the following 1 Press the Windows R buttons in your keyboard Type ncpa cpl to open the Network Connections screen Table 6 Title Bar Web Configurator Icons LABEL DESCRIPTION Reboot Click this icon to reboot the WRE6605 without turnin...

Страница 19: ...5 User s Guide 19 2 Select the connection on which you want to set up the Static IP address Right click this connection and click Properties 3 The Properties window opens Select Internet Protocol Version 4 TCP IPv4 and click Properties 1 2 ...

Страница 20: ...FindMe After the WRE6605 is configured and linked to your wireless router you cannot access the WRE6605 using http 192 168 1 2 Use FindMe to find and access the WRE6605 Web Configurator To use FindMe you need to be wirelessly connected to the WRE6605 and have Internet access through the wireless AP or router s network Follow these steps to connect to the WRE6605 using FindMe 1 Make sure both the W...

Страница 21: ...ss this website is in the same network as the WRE6605 4 Click the Start button on this screen Within 2 min press the Smart Push Button on the WRE6605 5 Your WRE6605 is now discovered Click Admin Page to open the Web Configurator s login screen 6 Use your password or press the Smart Push Button to log in ...

Страница 22: ... browser 1 Open the Internet Explorer browser Click the Tools icon in the top right corner and select Internet Options 2 In the General tab click Languages 3 Click Add to include a language in the list 4 Once it is added to the list select it and click OK to close the Languages window 5 Click OK to close the Internet Options screen Mozilla Firefox Follow these steps to change the language in your ...

Страница 23: ...ft Edge browser 2 Click the Page Setting icon in the top right corner 3 Select the language you want to use from the Language content drop down list box 4 The language you select is applied to your browser now Note For other browsers check the browser s settings and or help ...

Страница 24: ...ss client at the same time Go to Section 4 3 1 on page 27 to view the main screen in this mode Use this mode if there is an existing wireless router or access point in your network and you also allow clients to connect to the WRE6605 wirelessly Access Point Use this mode if you want to extend your network by allowing network devices to connect to the WRE6605 wirelessly Go to Section 5 3 1 on page ...

Страница 25: ...t later 3 1 1 1 Changing Operating Mode Slide the AP Repeater R mode switch on the WRE6605 s bottom panel to the AP position to have the WRE6605 act as an access point Slide the switch to the Repeater position to have the WRE6605 work as a repeater The WRE6605 restarts automatically after you change operating modes ...

Страница 26: ...ss router already in your network In the example below the WRE6605 A is configured as a repeater It has three clients that want to connect to the Internet The WRE6605 connects wirelessly to the available wireless router B Figure 14 Repeater Mode After the WRE6605 and the access point connect the WRE6605 acquires its IP address through the access point The clients of the WRE6605 can now surf the In...

Страница 27: ...ddress in your web browser 4 Press and hold the Smart Push Button for 2 seconds 5 The Change Password screen appears Type a new password and retype it to confirm then click CHANGE PASSWORD 6 The main screen appears Note You must log into the Web Configurator again after switching to a different mode Note If the wireless router AP supports dual band the WRE6605 s uplink connection will prioritize 5...

Страница 28: ... Ethernet adapter MAC Address of your device LAN IP Address This shows the LAN port s IP address Operating Mode This is the device mode Section 3 1 1 1 on page 25 to which the WRE6605 is set Repeater Mode Firmware Version This is the firmware version and the date created Use this section to upload new available firmware Click UPLOAD FILE to browse for the new firmware file After you have selected ...

Страница 29: ...o the WRE6605 Enter its password if wireless security is enabled on the selected network Click Apply Extend a WiFi Click Begin Scan so the WRE6605 begins searching for available wireless networks in the area 2 4G WiFi Name SSID This displays the SSID of the connected AP s 2 4G wireless network Password This shows the password used to access the connected AP s 2 4G wireless network Security Method ...

Страница 30: ... extended your wireless network successfully Note After the WRE6605 has successfully linked to the wireless router AP you will not be able to use http 192 168 1 2 as the web address Because the wireless router AP assigns a new IP address to the WRE6605 use FindMe to obtain the WRE6605 s new IP address and access the Web Configurator See Section 2 4 2 on page 20 4 4 1 WRE6605 SSID Behavior Once you...

Страница 31: ...ss router AP and the WRE6605 the WRE6605 uses this 2 4G SSID for both downlink connections to the 2 4G and 5G wireless clients When there is a single 5G uplink connection between the wireless router AP and the WRE6605 the WRE6605 uses this 5G SSID for both downlink connections to the 2 4G and 5G wireless clients ...

Страница 32: ...he client will know whether they are connected to 2 4 G or 5G WiFi When there are 2 4G and 5G uplink connections with a single SSID from the router to the WRE6605 the WRE6605 uses the same SSID for both downlink connections to the 2 4G and 5G wireless clients The client will not know if they are connected to 2 4G or 5G WiFi Note If the wireless router s SSID is unavailable the WRE6605 s SSID will ...

Страница 33: ...e Configure the WRE6605 Wireless Settings 5 3 Set your WRE6605 to AP Mode By default AP mode in the WRE6605 is configured with a static IP address To set up your WRE6605 in AP mode for the first time the directly connected router must have the DHCP server function enabled 1 To use your WRE6605 as an access point See Section 3 1 1 1 on page 25 2 Connect one end of an Ethernet cable to the Ethernet ...

Страница 34: ...ator Figure 19 Main Screen AP Mode The following table describes the labels in this screen Table 8 AP Mode Main Screen LABEL DESCRIPTION Device Info CPU Usage This displays what percentage of the WRE6605 s processing ability is currently used When this percentage is close to 100 the WRE6605 is running at full load and the throughput is not going to improve anymore Memory Usage This shows what perc...

Страница 35: ...lays NO F W UPDATE if the WRE6605 has no new firmware updates or if the WRE6605 has no Internet access AP WiFi 2 4G WiFi Name SSID This displays the SSID of the WRE6605 s 2 4G wireless network Password This shows the password a client should use to connect in order to connect to the WRE6605 s 2 4G wireless network Security Method This shows the level of wireless security the WRE6605 is using Chann...

Страница 36: ...605 User s Guide 36 1 Click the EDIT button in the AP WiFi section of the main screen 2 Modify the WiFi Name and or Password Click Apply to save your settings 3 Connect wirelessly to the WRE6605 using the new WiFi Name and or Password ...

Страница 37: ...e WRE6605 is plugged in to an appropriate power source Make sure the power source is turned on 2 Disconnect and re connect the WRE6605 3 Remove the WRE6605 from the outlet Then connect an electrical device that you know works into the same power outlet This checks the status of the power outlet 4 If the problem continues contact the vendor One of the LEDs does not behave as expected 1 Make sure yo...

Страница 38: ...n page 10 4 Make sure your Internet browser does not block pop up windows and has JavaScript and Java enabled 5 Reset the device to its factory defaults and try to access the WRE6605 with the default address 6 If the problem continues contact the network administrator or vendor or try one of the advanced suggestions Advanced Suggestion If your computer is connected wirelessly use a computer that i...

Страница 39: ...th the WRE6605 in repeater mode but my Internet connection is not available anymore 1 Check the hardware connections and make sure the LEDs are behaving as expected See the Quick Start Guide and Section 1 5 1 on page 10 2 Reboot the WRE6605 3 Try to connect directly to the AP If you can access the Internet check that the WRE6605 repeater mode has associated with the AP by checking the main screen ...

Страница 40: ...ory default configuration If the WRE6605 does not restart automatically disconnect and reconnect the WRE6605 Then follow the directions above again 6 5 Wireless Problems I cannot access the WRE6605 or ping any computer from the WLAN 1 Make sure the wireless LAN is enabled on the WRE6605 2 Make sure the wireless adapter on the wireless station is working properly 3 Make sure the wireless adapter in...

Страница 41: ...on Please have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you received your device Brief description of the problem and the steps you took to solve it Corporate Headquarters Worldwide Taiwan Zyxel Communications Corporation http www zyxel com Asia China Zyxel Communications Shanghai Corp Zyxel Commu...

Страница 42: ...lippines Zyxel Philippines http www zyxel com ph Singapore Zyxel Singapore Pte Ltd http www zyxel com sg Taiwan Zyxel Communications Corporation https www zyxel com tw zh Thailand Zyxel Thailand Co Ltd https www zyxel com th th Vietnam Zyxel Communications Corporation Vietnam Office https www zyxel com vn vi Europe Belarus Zyxel BY https www zyxel by Belgium Zyxel Communications B V https www zyxe...

Страница 43: ...nmark Zyxel Communications A S https www zyxel com dk da Estonia Zyxel Estonia https www zyxel com ee et Finland Zyxel Communications https www zyxel com fi fi France Zyxel France https www zyxel fr Germany Zyxel Deutschland GmbH https www zyxel com de de Hungary Zyxel Hungary SEE https www zyxel com hu hu Italy Zyxel Communications Italy https www zyxel com it it Latvia Zyxel Latvia https www zyx...

Страница 44: ...and Zyxel Communications Poland https www zyxel com pl pl Romania Zyxel Romania https www zyxel com ro ro Russia Zyxel Russia https www zyxel com ru ru Slovakia Zyxel Communications Czech s r o organizacna zlozka https www zyxel com sk sk Spain Zyxel Communications ES Ltd https www zyxel com es es Sweden Zyxel Communications https www zyxel com se sv Switzerland Studerus AG https www zyxel ch de h...

Страница 45: ...erica Argentina Zyxel Communications Corporation https www zyxel com co es Brazil Zyxel Communications Brasil Ltda https www zyxel com br pt Colombia Zyxel Communications Corporation https www zyxel com co es Ecuador Zyxel Communications Corporation https www zyxel com co es South America Zyxel Communications Corporation https www zyxel com co es Middle East Israel Zyxel Communications Corporation...

Страница 46: ...unications Corporation https www zyxel com me en North America USA Zyxel Communications Inc North America Headquarters https www zyxel com us en Oceania Australia Zyxel Communications Corporation https www zyxel com au en Africa South Africa Nology Pty Ltd https www zyxel com za en ...

Страница 47: ... device This product has been tested and complies with the specifications for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used according to the instructions may cause harmfu...

Страница 48: ...ionnant dans la bande 5150 5250 MHz sont réservés uniquement pour une utilisation à l intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux Pour les dispositifs munis d antennes amovibles le gain maximal d antenne permis pour les dispositifs utilisant la bande de 5 725 à 5 850 MHz doit être conforme à la limite de la p i r e...

Страница 49: ...utres dispositions pertinentes de la directive 2014 53 UE Hrvatski Croatian Zyxel ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 2014 53 UE Íslenska Icelandic Hér með lýsir Zyxel því yfir að þessi búnaður er í samræmi við grunnkröfur og önnur viðeigandi ákvæði tilskipunar 2014 53 UE Italiano Italian Con la presente Zyxel dichiara che questo attrezzatura è conforme ai requisiti e...

Страница 50: ...here anyone can walk on the power adaptor or cord Please use the provided or designated connection cables power cables adaptors Connect it to the right supply voltage for example 110V AC in North America or 230V AC in Europe If the power adaptor or cord is damaged it might cause electrocution Remove it from the device and the power source repairing the power adapter or cord is prohibited Contact y...

Страница 51: ...erie gemäß den örtlichen Bestimmungen getrennt vom Hausmüll entsorgt werden muss Wenden Sie sich an eine Recyclingstation wenn dieses Produkt das Ende seiner Lebensdauer erreicht hat Zum Zeitpunkt der Entsorgung wird die getrennte Sammlung von Produkt und oder seiner Batterie dazu beitragen natürliche Ressourcen zu sparen und die Umwelt und die menschliche Gesundheit zu schützen El símbolo de abaj...

Страница 52: ...ing Certifications Go to http www zyxel com to view this product s documentation and certifications Zyxel Limited Warranty Zyxel warrants to the original end user purchaser that this product is free from any defects in material or workmanship for a specific period the Warranty Period from the date of purchase The Warranty Period varies by region Check with your vendor and or the authorized Zyxel l...

Страница 53: ...eld liable for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact your vendor You may also refer to the warranty policy for the region in which you bought the device at http www zyxel com web support_warranty_info php Registration Register your product online at www zyxel com to receive e mail notices of firmware upgrades and related info...

Страница 54: ...laimer 47 L logout Web Configurator 18 M managing the device good habits 9 mode access point 24 universal repeater 24 O operating mode 25 operating mode changing 25 R Repeater Mode 26 resetting factory default 18 S Smart Push Button 11 W warranty 52 note 53 web configurator accessing 13 overview 13 wireless channel 40 wireless LAN 40 wireless security troubleshooting 40 ...

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