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Appendix A Customer Support

PLA6456 User’s Guide

42

Middle East

• Zyxel Communications Corporation
• https://www.zyxel.com/me/en/

North America

USA

• Zyxel Communications, Inc. - North America Headquarters
• https://www.zyxel.com/us/en/

Oceania

Australia

• Zyxel Communications Corporation
• https://www.zyxel.com/au/en/

Africa

South Africa

• Nology (Pty) Ltd.
• https://www.zyxel.com/za/en/

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Содержание PLA6456

Страница 1: ...PLA6456 G hn Wave 2 Powerline Pass through Gigabit Ethernet Adapter Copyright 2019 Zyxel Communications Corporation Default Network Name HomeGrid LAN IP Address http DHCP assigned IP Default Password...

Страница 2: ...you see due to differences in release versions or your computer operating system Every effort has been made to ensure that the information in this manual is accurate Related Documentation Quick Start...

Страница 3: ...may need to configure or helpful tips or recommendations Syntax Conventions The PLA6456 in this user s guide may be referred to as the PLA in this guide Product labels screen names field labels and f...

Страница 4: ...6 Security 9 1 6 1 Domain Name 9 1 6 2 Setting Up Security 9 1 7 Multiple Networks 10 Chapter 2 RESET ENCRYPT Button 11 2 1 RESET ENCRYPT Button Overview 11 2 2 Adding Devices to a HomeGrid Network 11...

Страница 5: ...tant Terms 28 4 3 Accessing Your PLA 28 4 4 Adding a PLA 29 4 5 Setting Up a New Network with a New PLA 31 Chapter 5 Troubleshooting 34 5 1 Power and Light Problems 34 5 2 Web Configurator Problems 35...

Страница 6: ...6 PART I User s Guide...

Страница 7: ...plug an electrical device such as a router or computer into the PLA with an AC power pass through socket to supply power to the device The power plug varies depending on your region 1 2 LEDs The foll...

Страница 8: ...pter 2 on page 11 for instructions on using the ENCRYPT feature Use the Web Configurator to manage the PLA See Chapter 3 on page 19 for instructions on using the Web Configurator Table 2 LEDs LIGHTS I...

Страница 9: ...access Your network can be further expanded by plugging additional PLAs into other outlets in your home and connecting other computers or network devices for example a printer to them Refer to your Qu...

Страница 10: ...etwork See Section 3 4 on page 19 for information on setting up a private network 3 You may need to change the Domain Name to create multiple HomeGrid networks See the next section for more informatio...

Страница 11: ...to another PLA so you have time to set up each one After you set up the first PLA you have 120 seconds to set up the second PLA Note Your PLA must be connected to a networking equipment for the RESET...

Страница 12: ...r 2 to 5 seconds If the Powerline lights on both PLAs do not light up the PLAs are not connected Repeat step 1 in this section If that does not work see the Troubleshooting in Section 5 4 on page 36 f...

Страница 13: ...time 1 Press the RESET ENCRYPT button on PLAs E and F for 2 to 5 seconds This must be done within 2 minutes 120 seconds of pressing the RESET ENCRYPT button on the first PLA 2 Wait for about one minu...

Страница 14: ...PLAs are not connected Repeat the connection process making certain you press the RESET ENCRYPT buttons for the correct time and within two minutes of each other If that does not work see Section 5 4...

Страница 15: ...15 PART II Technical Reference...

Страница 16: ...7 or later The recommended screen resolution is 1024 by 768 pixels In order to use the Web Configurator you need to allow Web browser pop up windows from your device Web pop up blocking is enabled by...

Страница 17: ...nderstand the encrypted information sent in the HomeGrid network By default the PLAs are all configured with the network name HomeGrid this allows you to simply plug the devices in and not worry about...

Страница 18: ...xadecimal characters are 0 9 and a f In the case of the PLA this label is on the back of the device Device ID This field displays 1 when your PLA is the DOMAIN_MASTER It displays 2 when your PLA is th...

Страница 19: ...network are available and sending and receiving of data is through all 3 wires power neutral and ground Select PLC 100 MHz Boost when the PLA connects to a 2 wire electrical socket A single electrical...

Страница 20: ...assign an IPv4 Address Subnet Mask Default Gateway and DNS to your PLA IPv4 address netmask Enter the IPv4 address and subnet mask you wish to assign to your PLA This field is only available when you...

Страница 21: ...ork address This field is only available when you select No in the DHCP enabled field Default Gateway Enter the IP address of the next hop gateway The gateway is a router connected to your PLA The gat...

Страница 22: ...tween the media access control MAC and the PLA RGMII Reduced Gigabit Media Independent Interface is displayed for the PLA that connects to a device requiring Internet over Powerline such as a computer...

Страница 23: ...PLA MAC address This field displays the Ethernet adapter MAC Media Access Control address of this PLA HW version This field displays the hardware version number of this PLA Software information FW ve...

Страница 24: ...cast group it is not used to carry user data Multicast Listener Discovery MLD is an IPv6 network layer protocol that uses ICMPv6 message types rather than IGMP message types MLDv1 is equivalent to IGM...

Страница 25: ...ve the PLA send IGMP MLD reports according to the next field IGMP MLD broadcastreport mode This field is only available when IGMP MLD broadcast report is YES Select 0 to allow the PLA to send IGMP MLD...

Страница 26: ...lowing table describes the labels in this screen Broadcast xput limit Mbps Broadcast suppression prevents the Ethernet port from being overloaded by a broadcast storm In Broadcast xput limit set the m...

Страница 27: ...name must contain 1 to 30 characters including 0 to 9 a to z and _ FTP server password This field allows you to set the password for logging in to the FTP server The login password must contain 1 to 3...

Страница 28: ...d network bigger by adding new PLAs How to make a new network separate from your existing network with new PLAs The tutorial uses the Web Configurator to set up your PLA Note The PLA in this tutorial...

Страница 29: ...on your computer See Section 3 2 on page 17 for how to launch the Web Configurator 5 You are now ready to extend your HomeGrid network or set up a second network See Section 4 4 on page 29 to add a ne...

Страница 30: ...apter to add it to your network 1 Connect your computer to the PLA you want to add to your network and open the Web Configurator see Section 4 3 on page 28 2 Go to the G hn screen On this screen in th...

Страница 31: ...into a power outlet and if required switch the power outlet on 7 Repeat this procedure for all additional PLAs that you want to add to your existing or new HomeGrid network 4 5 Setting Up a New Networ...

Страница 32: ...etwork 1 Connect your new PLA and open the Web Configurator as shown in Section 4 5 on page 31 The screen shown below appears 2 Type a Domain Name that is different from the Domain Name for your exist...

Страница 33: ...p Tutorial PLA6456 User s Guide 33 Figure 20 Making a New Network with the New Adapter 3 After you have set up a new network you are ready to connect each PLA on your new network to devices for exampl...

Страница 34: ...amaged cables 3 Check the Ethernet adapter on your computer and make sure it is enabled and working properly 4 If the PLA is connected to an Ethernet switch or router make sure the device is working c...

Страница 35: ...NCRYPT button for more than three seconds Try setting up a connection again this time pressing the RESET ENCRYPT buttons on both devices for less than three seconds 5 2 Web Configurator Problems The W...

Страница 36: ...a minute while the devices set up a connection If that does not work try again with both devices connected to a power strip next to each other If they now connect then the devices were not on the sam...

Страница 37: ...lease have the following information ready when you contact an office Required Information Product model and serial number Warranty Information Date that you received your device Brief description of...

Страница 38: ...ines Zyxel Philippines http www zyxel com ph Singapore Zyxel Singapore Pte Ltd http www zyxel com sg Taiwan Zyxel Communications Corporation https www zyxel com tw zh Thailand Zyxel Thailand Co Ltd ht...

Страница 39: ...el Communications A S https www zyxel com dk da Estonia Zyxel Estonia https www zyxel com ee et Finland Zyxel Communications https www zyxel com fi fi France Zyxel France https www zyxel fr Germany Zy...

Страница 40: ...Zyxel Communications Poland https www zyxel com pl pl Romania Zyxel Romania https www zyxel com ro ro Russia Zyxel Russia https www zyxel com ru ru Slovakia Zyxel Communications Czech s r o organizacn...

Страница 41: ...a Argentina Zyxel Communications Corporation https www zyxel com co es Brazil Zyxel Communications Brasil Ltda https www zyxel com br pt Colombia Zyxel Communications Corporation https www zyxel com c...

Страница 42: ...ations Corporation https www zyxel com me en North America USA Zyxel Communications Inc North America Headquarters https www zyxel com us en Oceania Australia Zyxel Communications Corporation https ww...

Страница 43: ...e and 2 This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for complia...

Страница 44: ...bstruct the device ventilation slots as insufficient airflow may harm your device For example do not place the device in an enclosed space such as a box or on a very soft surface such as a bed or sofa...

Страница 45: ...significa che secondo i regolamenti locali il vostro prodotto e o batteria deve essere smaltito separatamente dai rifiuti domestici Quando questo prodotto raggiunge la fine della vita di servizio port...

Страница 46: ...red functionally equivalent product of equal or higher value and will be solely at the discretion of Zyxel This warranty shall not apply if the product has been modified misused tampered with damaged...

Страница 47: ...rporate headquarters Asia 37 Europe 38 Middle East 41 South America 41 corporate headquarters worldwide 37 customer support 37 required information 37 D data capture interval 26 device ID 18 device na...

Страница 48: ...2 Industry Canada ICES statement 43 Internet Group Multicast Protocol IGMP 24 introduction 7 IP packets 24 IP screen 19 IPv4 address 20 IPv6 address 21 IPv6 configuration 20 J Java permission 16 JavaS...

Страница 49: ...saving mode 8 setup 21 Powerline problem 35 Powerline LED behavior 11 Powerline network add devices 11 create multiple networks 13 priority settings 24 26 private network 9 problem power and light 34...

Страница 50: ...expand existing Powerline network 28 U upload to server interval 27 uptime PLA 23 W warranty 46 note 46 web browser pop up window 16 Web Configurator 16 23 password 23 problem 35 recommended screen r...

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