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P-873HNUP-51B Support Notes

Trouble Shooting

In case of problems happening to the P-873HNUP-51B, we are able to check the

device with more detailed information by entering the “shell mode”. Those statistics

may help the engineer to pinpoint the problem more easily.

How to enter the “Shell mode”

CPU usage

Command:

#top

(press Ctrl+C to exit)

Содержание P-873HNUP-51B

Страница 1: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation P 873HNUP 51B Support Notes April 2011 Edition 1 0...

Страница 2: ...e 16 PPPoE Mode 17 Ethernet Mode 19 DSL Bonding 21 DSL Bonding Introduction 21 DSL Bonding configuration 22 IP Multicast 24 IP Multicast Introduction 24 IGMP Setting 25 Protocol Based Scenario 26 Envi...

Страница 3: ...do I need to use P 873HNUP 51B 80 What is PPPoE 80 Does the device support PPPoE 80 How do I know I am using PPPoE 81 Why does my provider use PPPoE 81 Which Internet Applications can I use with the...

Страница 4: ...802 11n 89 Is it possible to use products from a variety of vendors 89 What is Wi Fi 90 What types of devices use the 2 4GHz Band 90 Does the 802 11 interfere with Bluetooth devices 90 Can radio sign...

Страница 5: ...crypted 94 By turning off the broadcast of SSID can someone still sniff the SSID 94 What are Insertion Attacks 94 What is Wireless Sniffer 94 What is the difference between Open System and Shared Key...

Страница 6: ...on up to 1Gbps Quality of Service QoS The P 873HNUP 51B with Quality of Service features ensures that the Triple Play Service keeps the high quality delivery in high speed Internet access PPP over Eth...

Страница 7: ...with P 873HNUP 51B in a FTTC Fiber to the Curb solution The P 873HNUP 51B serves as a home gateway providing the high speed INTERNET service and High Quality IPTV service The COE VDSL switch is locat...

Страница 8: ...FTTB Fiber to the Building solution The P 873HNUP 51B serves as a home gateway providing the high speed INTERNET service High Quality IPTV service and VoIP service The COE VDSL switch is located insid...

Страница 9: ...e TCP IP go to the next section to configure it otherwise follow these steps to install In the Control Panel Network window click Add button In the Select Network Component Type windows select Protoco...

Страница 10: ...NS Configuration tab and select Disable DNS Click OK to save and close the TCP IP properties window Click OK to close the Network window You will be prompted to insert your Windows CD or disk When the...

Страница 11: ...he embedded Web server that allows you to use Web browser to configure it Before configuring the router using Browser please be sure there is no Telnet or Console login a Login the P 873HNUP 51B via W...

Страница 12: ...ommonly used CI commands is provided at the end of this document b Login the P 873HNUP 51B via Telnet 1 Set up your PC NB IP address to be a DHCP client 2 Connect to a LAN port of P 873HNUP 51B via RJ...

Страница 13: ...d VDSL Interface Configuration 1 Click Network Settings Broadband to modify the type of the WAN Layer 2 Interface 2 There are three Interfaces support for P 873HNUP 51B 3 In the Broadband Interface Co...

Страница 14: ...ration WAN Configuration Bridge Mode Scenario The P 873HNUP 51B is a CPE bridge a Bridge Mode 1 Go to Network Settings Broadband 2 Click modify icon to modify the WAN service of P 873HNUP 51B to bridg...

Страница 15: ...NUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation 4 Click Apply to Save The summary will be showed on the Broadband page that includes all related configuration para...

Страница 16: ...a DHCP client in routing mode b IPoE Mode 1 Go to Network Settings Broadband 2 Click modify icon to modify the WAN service type of P 873HNUP 51B 3 Select the Encapsulation to be IPoE Also you want to...

Страница 17: ...ommunications Corporation PPPoE Mode Scenario The P 873HNUP 51B is a PPPoE client c PPPoE Mode 1 Go to Network Settings Broadband 2 Click modify icon to modify the WAN service type of P 873HNUP 51B 3...

Страница 18: ...ents copyright c 2011 ZyXEL Communications Corporation 4 Enter the PPP Username e g test Enter the PPP Password e g 1234 5 Click Apply button to save and then review all WAN setup parameters to make s...

Страница 19: ...P 873HNUP 51B has more than one remote node WAN Interface In this case the third WAN interface is using the Ethernet Encapsulation as its format for its transmission to the Central Office d More than...

Страница 20: ...ns Corporation 3 Select the WAN service type to be Ethernet Fill in the 802 1P priority and 802 1Q VLAN ID for this WAN Service Also you want to enter the Name 4 Click Apply button to save and then re...

Страница 21: ...ne router For this to work you need a specially designed router such as the P 873HNUP 51B ADSL VDSL Bonding takes two copper based lines per subscriber and aggregates them to almost double the bandwid...

Страница 22: ...ent in routing mode 1 Click Network Settings Broadband to modify the type of the WAN Layer 2 Interface 2 Click modify icon to modify the WAN service type of P 873HNUP 51B 3 Select the Encapsulation to...

Страница 23: ...5 Click Network Settings Broadband DSL to modify the DSL Bonding status 6 Enable DSL Bonding and select mode as ADSL Bonding Click Apply to save configure then CPE will auto reboot 7 CO side can see...

Страница 24: ...d to the permanent IP hosts group and 224 0 0 2 is assigned to the multicast routers group The IGMP Internet Group Management Protocol is the protocol used to support multicast groups The latest versi...

Страница 25: ...icast 1 Go to Network settings Broadband 2 Click modify icon to modify the WAN service type of P 873HNUP 51B 3 At the Routing Feature check the checkbox of Enable To enable IP multicast for this WAN S...

Страница 26: ...only known methods for separating different types of traffic is by classifying their transmitting protocols In the case of the aforementioned diagram the INTERNET traffic is encapsulated in the PPPoE...

Страница 27: ...2011 ZyXEL Communications Corporation WAN Configuration a INTERNET Service 1 Go to Network Settings Broadband 2 Click modify icon to modify the WAN service type of P 873HNUP 51B 3 Select the WAN serv...

Страница 28: ...yXEL Communications Corporation 4 Enter the PPP Username e g test isp net Enter the PPP Password e g 1234 5 Click Apply button to save and then review all WAN setup parameters to make sure all related...

Страница 29: ...Communications Corporation b IPTV Service 1 Go to Network Settings Broadband 2 Click Add New WAN Interface 3 Select the Encapsulation type to be IPoE Also you want to enter the Name 4 Select Obtain an...

Страница 30: ...ZyXEL Communications Corporation 5 We don t enable the NAT at this IPTV WAN service but we need to check the checkbox for IGMP Proxy Enable 6 Click Apply button to save and then review all WAN setup...

Страница 31: ...commonly known methods for separating different types of traffic is by classifying their VLAN ID In the case of the aforementioned diagram the INTERNET traffic is tagged with a VID 100 and the IPTV tr...

Страница 32: ...tions Corporation WAN Configuration a IPTV Service 1 Go to Network Settings Broadband 2 Click Add New WAN Interface 3 Select the Encapsulation type to be IPoE Also you want to enter the Name 4 Select...

Страница 33: ...oration 5 We don t enable the NAT at this IPTV WAN service but we need to check the checkbox for IGMP Proxy Enable 6 Enter the 802 1P priority 5 and 802 1Q VLAN ID 100 7 Click Apply button to save and...

Страница 34: ...vice 1 Go to Network Settings Broadband Add New WAN Interface 2 Set the WAN Service Configuration to PPP over Ethernet PPPoE 3 Enter the PPP Username and PPP Password 4 Check Enable NAT box and Apply...

Страница 35: ...73HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation 6 Click Apply button to save and then review all WAN setup parameters to make sure all related settings are corr...

Страница 36: ...73HNUP 51B has the ability to assign different task in accordance with the chosen type of traffic In the case of the aforementioned diagram we would like to limit the maximum upload rate of the IPTV s...

Страница 37: ...opyright c 2011 ZyXEL Communications Corporation QoS configuration a Enable QoS 1 Go to Network Settings QoS 2 Check the Active QoS box 3 Go to Network Settings QoS Queue Setup 4 Click modify icon to...

Страница 38: ...s Corporation b Configure the Video traffic 1 Check the Enable box 2 Enter the Queue Name box e g PriQ1 3 Select the Outgoing interface e g WAN 4 Select the Priority as 1 5 Select the Weight as 3 6 Cl...

Страница 39: ...yXEL Communications Corporation 9 Check the Enable box 10 Enter the Name e g Video 11 Select the Classification Order to be Last 12 Select the Ether Type to be IP 0x800 13 Check the From Interface to...

Страница 40: ...tup Setup 2 Click Add New Policer 3 Check the Enable box 4 Enter the Policer Name box e g test 5 Select the Meter Type as Simple Token Bucket 6 Enter the Committed Rate as 350 7 Enter the Committed Bu...

Страница 41: ...porting costs It can also help the VDSL ISP Internet Service Provider to reduce operation effort as well as enhance customer satisfaction In the case of the aforementioned diagram the TR069 ACS server...

Страница 42: ...ersion is 1 10 TUK 0 b3 b Configure the required TR069 parameters for the ACS server 1 Go to Maintenance Remote MGMT TR069 Client 2 Check the Enable box 3 Enter the Inform Interval e g 30 seconds 4 En...

Страница 43: ...right c 2011 ZyXEL Communications Corporation ACS server Vantage Access 3 0 Make sure that the P 873HNUP 51B is correctly subscribed on the ACS server As we can see a P 873HNUP 51B is subscribed on th...

Страница 44: ...the incoming packets back into local IP addresses The IP addresses for NAT can be either fixed or dynamically assigned by the ISP In addition you can designate servers e g a Web server and a Telnet s...

Страница 45: ...complete the NAT mapping and most popular Internet multimedia applications This feature is the best described with the NAT port forwarding feature implemented in the CPE In the case of the above diag...

Страница 46: ...Support Notes All contents copyright c 2011 ZyXEL Communications Corporation Port Forwarding Configuration a Show the device information 1 Click Status We can see that the WAN is assigned with IP 111...

Страница 47: ...rnal port End e g 21 6 Enter the Internal port Start e g 999 7 Enter the Internal port End e g 999 8 Enter the Server IP Address e g 192 168 1 33 9 Select the Protocol e g TCP 10 Click Apply A warning...

Страница 48: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation Show the IP configuration of notebook Use the notebook to access the FTP server with IP 111 251 185 173...

Страница 49: ...up all the internal ports to the dedicated Server IP in this case IP 192 168 1 35 allowing client at the WAN side to access the FTP server via port forwarding a Create a DMZ host 1 Go to Network Setti...

Страница 50: ...1 Go to Network Settings Home Networking LAN Setup 2 Enter the IP Address e g 192 168 100 1 3 Enter the IP Subnet Mask e g 255 255 255 0 4 Check the Enable box of DHCP Server State 5 Enter the Beginni...

Страница 51: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation...

Страница 52: ...ny NAT unfriendly problems By the UPnP applications assign the dynamic port mappings to the Internet gateway and delete the mappings when the connections are complete The key components in the UPnP ar...

Страница 53: ...network it will advertise its service over the network Control point can also discover services provided by devices Description Control points can get more detailed service information from devices de...

Страница 54: ...aversal feature in UPnP in this application note In the diagram supposing that PC1 and PC2 both sign in MSN server they would like to establish a video conference The PC1 is behind the PPPoE dial up r...

Страница 55: ...Notes All contents copyright c 2011 ZyXEL Communications Corporation Universal Plug n Play UPnP Configuration a Activate the UPnP feature 1 Go to Network Settings Home Networking UPnP 2 Check the Ena...

Страница 56: ...og Internal Maintenance The P 873HNUP 51B has the ability to record the events happening in the CPE into a system log according to the severity and maintain this log in itself a Activate the Maintenan...

Страница 57: ...pport Notes All contents copyright c 2011 ZyXEL Communications Corporation b Show the log in the Web GUI 1 Go to System Monitor Log c Show the log by Telnet 1 Login the device by Telnet 2 Type the com...

Страница 58: ...tside the CPE Let s say that we want the system log to be sent to the notebook with IP 192 168 1 101 a Activate the Maintenance Log 1 Go to Maintenance Log Settings 2 Check the Active box 3 Select the...

Страница 59: ...ations Corporation Maintenance Tool Maintenance Procedure a Upload Firmware 1 Go to Maintenance Firmware Upgrade 2 Click Browse 3 Select the Firmware to upload and click Open 4 Click Upload b Save Con...

Страница 60: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation...

Страница 61: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation 4 Select the directory to save and click Save...

Страница 62: ...51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation c Upload Configuration 1 Go to Maintenance Configuration 2 Click Browse 3 Select the configuration file to upload and c...

Страница 63: ...that is transmitted or received over a wireless network can be intercepted The WEP relies on a secret key that is shared between a mobile station e g a laptop with a wireless Ethernet card and an acc...

Страница 64: ...he IV is also included in the package The WEP keys secret key are available in two types 64 bits and 128 bits Many times you will see them referenced as 40 bits and 104 bits instead The reason for thi...

Страница 65: ...10 hexadecimal digits o 128 bit WEP key secret key with 13 characters o 128 bit WEP key secret key with 26 hexadecimal digits Wi Fi Protected Access Pre Share Key Introduction If you do not have an ex...

Страница 66: ...UP 51B and connect the notebook 802 11bg wireless NIC required under the WPA PSK as its security mode a Wireless Setup 1 Go to Network Settings Wireless General 2 Check the Enable box 3 Enter the Netw...

Страница 67: ...873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation Show all the wireless networks in your notebook 802 11bg wireless NIC required Enter the WPA PSK pre shared ke...

Страница 68: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation We can see that the notebook is now connected to the WLAN interface of the P 873HNUP 51B...

Страница 69: ...s Setup Hiding the SSID 1 Go to Network Settings Wireless General 2 Check the Enable box 3 Enter the Network Name SSID e g TEST_01 4 Check the Hide Network Name SSID box 5 Select the Security Mode e g...

Страница 70: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation Show all the wireless networks in your notebook As we can see we cannot find the SSID TEST_01...

Страница 71: ...3HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation To connect to TEST_01 we need to configure the Wireless Network Connection Properties of the notebook WLAN interf...

Страница 72: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation Go Connection tab and check the box under the name of Connect when this network is in range...

Страница 73: ...73HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation Then we will see the notebook connected to the TEST_01 even though the SSID is now displayed in the broadcast li...

Страница 74: ...munications Corporation c Wireless Setup Using Auto Generate Key 1 Go to Network Settings Wireless General 2 Check the Enable box 3 Check the Generate Password Automatically box 4 Select the Security...

Страница 75: ...873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation Show all the wireless networks in your notebook Enter the WPA PSK pre shared key auto generated by P 873HNUP 51...

Страница 76: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation We can see that the notebook is now connected to the WLAN interface of the P 873HNUP 51B...

Страница 77: ...lling the name Wi Fi Protected Setup There are several different methods defined in WPS to simplify the process of configuration P 873HNUP 51B supports two of those methods which are the PIN Method an...

Страница 78: ...ion WPS configuration a WPS Setup 1 Go to Network Settings Wireless WPS 2 Check the Enable box 3 Click Apply b WPS Station Setup 1 Go to Network Settings Wireless WPS 2 Click the Connect Note You must...

Страница 79: ...contents copyright c 2011 ZyXEL Communications Corporation c MAC filtering 1 Go to Network Settings Wireless MAC Authentication 2 Chick ck the Add new MAC address button 3 Enter the MAC Address e g 0...

Страница 80: ...ports LAN ports and one VDSL WAN port You should connect the computer to the LAN port and connect the VDSL line to the WAN port If the ISP uses PPPoE you need the user account to access Internet What...

Страница 81: ...of existing applications and service including authentication accounting secure access and configuration management Which Internet Applications can I use with the device Most common applications incl...

Страница 82: ...device using jane mycompany com and debbie mycompany com respectively as their e mail addresses They will be able to retrieve their individual private and secure e mail if they have been assigned the...

Страница 83: ...tle reset hole beside the power connector Press down the reset button and hold down for approx 5 second the unit will be reset When the reset button is pressed the devices all parameter will be reset...

Страница 84: ...first place What is Multi NAT NAT Network Address Translation NAT RFC 1631 is the translation of an Internet Protocol address used within one network to a different IP address known within another net...

Страница 85: ...DHCP server Win95 and WinNT clients use DHCP to request an internal IP address while WFW and WinSock clients use BOOTP TCP IP clients may specify their own IP or utilize BOOTP DHCP to request an IP ad...

Страница 86: ...vice When you want your internal server to be accessed by using DNS name rather than using the dynamic IP address we can use the DDNS service The DDNS server allows to alias a dynamic IP address to a...

Страница 87: ...ormation anywhere in their organization This mobility supports productivity and service opportunities not possible with wired networks b Installation Speed and Simplicity Installing a wireless LAN sys...

Страница 88: ...e this will create additional security risk for the remote user if not properly protected What is an Access Point The AP access point also known as a base station is the wireless server that with an a...

Страница 89: ...11g access point and vice versa at 11 Mbps or lower depending on range The range at 54 Mbps is less than for 802 11b operating at 11 Mbps What is 802 11n 802 11n supports frequency in both 2 4GHz and...

Страница 90: ...devices Any time devices are operated in the same frequency band there is the potential for interference Both the 802 11b and Bluetooth devices occupy the same2 4 to 2 483 GHz unlicensed frequency ran...

Страница 91: ...tal or educational campus setting Data rates are high and there are no per packet charges for data transmission WWANs are generally publicly shared data networks designed to provide coverage in metrop...

Страница 92: ...wband carrier which hops through a predefined sequence of several frequencies at a specific rate This avoids problems with fixed channel narrowband noise and simple jamming Both transmitter and receiv...

Страница 93: ...ets sent across a radio link What is WEP Wired Equivalent Privacy WEP is a security mechanism defined within the 802 11 standard and designed to make the security of the wireless medium equal to that...

Страница 94: ...ing off the broadcast of SSID can someone still sniff the SSID Many APs by default have broadcasting the SSID turned on Sniffers typically will find the SSID in the broadcast beacon packets Turning of...

Страница 95: ...rames ensuring that the requesting station is authentic For a station to use shared key authentication it must implement WEP What is AAA AAA is the acronym for Authentication Authorization and Account...

Страница 96: ...problems happening to the P 873HNUP 51B we are able to check the device with more detailed information by entering the shell mode Those statistics may help the engineer to pinpoint the problem more e...

Страница 97: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation Memory usage Command cat proc meminfo...

Страница 98: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation Current processes Command ps...

Страница 99: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation NAT session table Command cat proc net ip_conntrack...

Страница 100: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation IGMP table Command cat proc net igmp...

Страница 101: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation Packets statistics Command cat proc net dev...

Страница 102: ...P 873HNUP 51B Support Notes All contents copyright c 2011 ZyXEL Communications Corporation Physical layer statistics Command adslctl info...

Страница 103: ...on CLI Command List The latest CI command list is available in release notes of every ZyXEL firmware release Please go to ZyXEL public WEB site http www zyxel com web support_download php to download...

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