Prestige 662HW Series User’s Guide
457
Chapter 48 Troubleshooting
48.8 Problems with the Web Configurator
48.9 Problems with Remote Management
Table 162
Troubleshooting the Web Configurator
PROBLEM
CORRECTIVE ACTION
I cannot access
the web
configurator.
Refer to the
Quick Start Guide
for hardware connections.
Make sure that there is not an SMT console session running.
Check that you have enabled web service access. If you have configured a secured
client IP address, your computer’s IP address must match it. Refer to the chapter on
remote management for details.
For WAN access, you must configure remote management to allow server access
from the Wan (or all). You must also configure a firewall rule to allow access from the
WAN. Refer to the chapters on remote management and firewall for details.
Your computer’s and the Prestige’s IP addresses must be on the same subnet for
LAN access.
If you changed the Prestige’s LAN IP address, then enter the new one as the URL.
Remove any filters in SMT menu 3.1 (LAN) or menu 11.5 (WAN) that block web
service.
Problems with Remote Management
section.
Table 163
Troubleshooting Remote Management
PROBLEM
CORRECTIVE ACTION
I cannot remotely
manage the
Prestige from the
LAN or WAN.
Refer to the
chapter for scenarios when remote management may not be
possible.
Use the Prestige’s WAN IP address when configuring from the WAN.
Use the Prestige’s LAN IP address when configuring from the LAN.
Refer to for instructions on checking your LAN connection.
Refer to the
Problems with the LAN Interface
section for instructions on checking
your WAN connection.
See also the
Problems with the Web Configurator
section.
Содержание P-662HW-63
Страница 6: ...Prestige 662HW Series User s Guide Customer Support 6...
Страница 7: ...Prestige 662HW Series User s Guide 7 Customer Support...
Страница 43: ...Prestige 662HW Series User s Guide 43 Introduction to DSL...
Страница 53: ...Prestige 662HW Series User s Guide 53 Chapter 1 Getting To Know Your Prestige...
Страница 59: ...Prestige 662HW Series User s Guide 59 Chapter 2 Introducing the Web Configurator...
Страница 77: ...Prestige 662HW Series User s Guide 77 Chapter 5 Password Setup...
Страница 89: ...Prestige 662HW Series User s Guide 89 Chapter 7 DMZ...
Страница 111: ...Prestige 662HW Series User s Guide 111 Chapter 8 Wireless LAN Setup...
Страница 127: ...Prestige 662HW Series User s Guide 127 Chapter 9 WAN Setup...
Страница 139: ...Prestige 662HW Series User s Guide 139 Chapter 10 Network Address Translation NAT Screens...
Страница 157: ...Prestige 662HW Series User s Guide 157 Chapter 13 Firewalls...
Страница 203: ...Prestige 662HW Series User s Guide 203 Chapter 16 Content Access Control...
Страница 211: ...Prestige 662HW Series User s Guide 211 Chapter 17 Anti Virus Packet Scan...
Страница 217: ...Prestige 662HW Series User s Guide 217 Chapter 18 Introduction to IPSec...
Страница 249: ...Prestige 662HW Series User s Guide 249 Chapter 20 Remote Management Configuration...
Страница 263: ...Prestige 662HW Series User s Guide 263 Chapter 21 Universal Plug and Play UPnP...
Страница 269: ...Prestige 662HW Series User s Guide 269 Chapter 22 Logs Screens...
Страница 295: ...Prestige 662HW Series User s Guide 295 Chapter 24 Maintenance...
Страница 301: ...Prestige 662HW Series User s Guide 301 Chapter 25 Introducing the SMT...
Страница 305: ...Prestige 662HW Series User s Guide 305 Chapter 26 Menu 1 General Setup...
Страница 319: ...Prestige 662HW Series User s Guide 319 Chapter 29 Wireless LAN Setup...
Страница 325: ...Prestige 662HW Series User s Guide 325 Chapter 30 Internet Access...
Страница 339: ...Prestige 662HW Series User s Guide 339 Chapter 32 Static Route Setup...
Страница 343: ...Prestige 662HW Series User s Guide 343 Chapter 33 Bridging Setup...
Страница 375: ...Prestige 662HW Series User s Guide 375 Chapter 36 Filter Configuration...
Страница 395: ...Prestige 662HW Series User s Guide 395 Chapter 39 System Information and Diagnosis...
Страница 411: ...Prestige 662HW Series User s Guide 411 Chapter 40 Firmware and Configuration File Maintenance...
Страница 417: ...Prestige 662HW Series User s Guide 417 Chapter 41 System Maintenance...
Страница 421: ...Prestige 662HW Series User s Guide 421 Chapter 42 Remote Management...
Страница 433: ...Prestige 662HW Series User s Guide 433 Chapter 44 Call Scheduling...
Страница 449: ...Prestige 662HW Series User s Guide 449 Chapter 46 SA Monitor...
Страница 453: ...Prestige 662HW Series User s Guide 453 Chapter 47 Internal SPTGEN...
Страница 459: ...Prestige 662HW Series User s Guide 459 Appendix A Pin Assignments Figure 290 Ethernet Cable Pin Assignments...
Страница 479: ...Prestige 662HW Series User s Guide 479 Appendix C IP Subnetting...
Страница 485: ...Prestige 662HW Series User s Guide 485 Appendix E Wireless LAN and IEEE 802 11...
Страница 492: ...Prestige 662HW Series User s Guide Appendix H Triangle Route 492...
Страница 493: ...Prestige 662HW Series User s Guide 493 Appendix H Triangle Route...
Страница 525: ...Prestige 662HW Series User s Guide 525 Appendix K Example Internal SPTGEN Screens...
Страница 527: ...Prestige 662HW Series User s Guide 527 Appendix L Command Interpreter...
Страница 529: ...Prestige 662HW Series User s Guide 529 Appendix M Firewall Commands...
Страница 533: ...Prestige 662HW Series User s Guide 533 Appendix N NetBIOS Filter Commands...
Страница 535: ...Prestige 662HW Series User s Guide 535 Appendix O Brute Force Password Guessing Protection...