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Chapter 25 Troubleshooting
P-2802H(W)(L)-I Series User’s Guide
320
25.3 Internet Access
V
I cannot access the Internet.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
2
Make sure you entered your ISP account information correctly in the wizard. These
fields are case-sensitive, so make sure [Caps Lock] is not on.
3
If you are trying to access the Internet wirelessly, make sure the wireless settings in the
wireless client are the same as the settings in the AP.
4
Disconnect all the cables from your device, and follow the directions in the Quick Start
Guide again.
5
If the problem continues, contact your ISP.
V
I cannot access the Internet anymore. I had access to the Internet (with the
ZyXEL Device), but my Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
2
Turn the ZyXEL Device off and on.
3
If the problem continues, contact your ISP.
V
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check
. If the ZyXEL Device is sending or receiving a lot of information, try closing
some programs that use the Internet, especially peer-to-peer applications.
2
Check the signal strength. If the signal strength is low, try moving the ZyXEL Device
closer to the AP if possible, and look around to see if there are any devices that might be
interfering with the wireless network (for example, microwaves, other wireless
networks, and so on).
3
Turn the ZyXEL Device off and on.
4
If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• Check the settings for bandwidth management. If it is disabled, you might consider
activating it. If it is enabled, you might consider changing the allocations.
Содержание P-2802H-I Series
Страница 1: ...www zyxel com P 2802H W L I Series VDSL VoIP IAD User s Guide Version 3 70 6 2007 Edition 1...
Страница 2: ......
Страница 7: ...Safety Warnings P 2802H W L I Series User s Guide 7...
Страница 8: ...Safety Warnings P 2802H W L I Series User s Guide 8...
Страница 10: ...Contents Overview P 2802H W L I Series User s Guide 10...
Страница 32: ...List of Tables P 2802H W L I Series User s Guide 32...
Страница 33: ...33 PART I Introduction Introducing the ZyXEL Device 35 Introducing the Web Configurator 43...
Страница 34: ...34...
Страница 50: ...Chapter 2 Introducing the Web Configurator P 2802H W L I Series User s Guide 50...
Страница 51: ...51 PART II Wizard Internet and Wireless Setup Wizard 53 VoIP Wizard And Example 65...
Страница 52: ...52...
Страница 64: ...Chapter 3 Internet and Wireless Setup Wizard P 2802H W L I Series User s Guide 64...
Страница 70: ...Chapter 4 VoIP Wizard And Example P 2802H W L I Series User s Guide 70...
Страница 72: ...72...
Страница 82: ...Chapter 5 Status Screens P 2802H W L I Series User s Guide 82...
Страница 88: ...Chapter 6 WAN Setup P 2802H W L I Series User s Guide 88...
Страница 116: ...Chapter 8 Wireless LAN P 2802H W L I Series User s Guide 116...
Страница 154: ...Chapter 10 Voice P 2802H W L I Series User s Guide 154...
Страница 174: ...Chapter 11 Firewalls P 2802H W L I Series User s Guide 174...
Страница 178: ...Chapter 12 Content Filtering P 2802H W L I Series User s Guide 178...
Страница 184: ...Chapter 13 Introduction to IPSec P 2802H W L I Series User s Guide 184...
Страница 219: ...Chapter 15 Certificates P 2802H W L I Series User s Guide 219 Figure 122 My Certificate Details...
Страница 238: ...Chapter 16 Static Route P 2802H W L I Series User s Guide 238...
Страница 250: ...Chapter 17 Quality of Service QoS P 2802H W L I Series User s Guide 250...
Страница 254: ...Chapter 18 Dynamic DNS Setup P 2802H W L I Series User s Guide 254...
Страница 282: ...Chapter 20 Universal Plug and Play UPnP P 2802H W L I Series User s Guide 282...
Страница 284: ...284...
Страница 324: ...Chapter 25 Troubleshooting P 2802H W L I Series User s Guide 324...
Страница 334: ...Chapter 26 Product Specifications P 2802H W L I Series User s Guide 334...
Страница 336: ...336...
Страница 348: ...Appendix A Setting up Your Computer s IP Address P 2802H W L I Series User s Guide 348...
Страница 404: ...Appendix G Legal Information P 2802H W L I Series User s Guide 404...
Страница 410: ...Appendix H Customer Support P 2802H W L I Series User s Guide 410...
Страница 418: ...Index P 2802H W L I Series User s Guide 418...