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Chapter 25 Troubleshooting
P-2802H(W)(L)-I Series User’s Guide
319
5
Reset the device to its factory defaults, and try to access the ZyXEL Device with the
default IP address. See
.
6
If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• Try to access the ZyXEL Device using another service, such as Telnet. If you can access
the ZyXEL Device, check the remote management settings and firewall rules to find out
why the ZyXEL Device does not respond to HTTP.
• If your computer is connected to the
WAN
port or is connected wirelessly, use a computer
that is connected to a
LAN
/
ETHERNET
port.
V
I can see the
Login
screen, but I cannot log in to the ZyXEL Device.
1
Make sure you have entered the user name and password correctly. The default password
is
1234
. These fields are case-sensitive, so make sure [Caps Lock] is not on.
2
You cannot log in to the web configurator while someone is using Telnet to access the
ZyXEL Device. Log out of the ZyXEL Device in the other session, or ask the person
who is logged in to log out.
3
Turn the ZyXEL Device off and on.
4
If this does not work, you have to reset the device to its factory defaults. See
V
I cannot Telnet to the ZyXEL Device.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
V
I cannot use FTP to upload / download the configuration file. / I cannot use
FTP to upload new firmware.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
Содержание P-2802H-I Series
Страница 1: ...www zyxel com P 2802H W L I Series VDSL VoIP IAD User s Guide Version 3 70 6 2007 Edition 1...
Страница 2: ......
Страница 7: ...Safety Warnings P 2802H W L I Series User s Guide 7...
Страница 8: ...Safety Warnings P 2802H W L I Series User s Guide 8...
Страница 10: ...Contents Overview P 2802H W L I Series User s Guide 10...
Страница 32: ...List of Tables P 2802H W L I Series User s Guide 32...
Страница 33: ...33 PART I Introduction Introducing the ZyXEL Device 35 Introducing the Web Configurator 43...
Страница 34: ...34...
Страница 50: ...Chapter 2 Introducing the Web Configurator P 2802H W L I Series User s Guide 50...
Страница 51: ...51 PART II Wizard Internet and Wireless Setup Wizard 53 VoIP Wizard And Example 65...
Страница 52: ...52...
Страница 64: ...Chapter 3 Internet and Wireless Setup Wizard P 2802H W L I Series User s Guide 64...
Страница 70: ...Chapter 4 VoIP Wizard And Example P 2802H W L I Series User s Guide 70...
Страница 72: ...72...
Страница 82: ...Chapter 5 Status Screens P 2802H W L I Series User s Guide 82...
Страница 88: ...Chapter 6 WAN Setup P 2802H W L I Series User s Guide 88...
Страница 116: ...Chapter 8 Wireless LAN P 2802H W L I Series User s Guide 116...
Страница 154: ...Chapter 10 Voice P 2802H W L I Series User s Guide 154...
Страница 174: ...Chapter 11 Firewalls P 2802H W L I Series User s Guide 174...
Страница 178: ...Chapter 12 Content Filtering P 2802H W L I Series User s Guide 178...
Страница 184: ...Chapter 13 Introduction to IPSec P 2802H W L I Series User s Guide 184...
Страница 219: ...Chapter 15 Certificates P 2802H W L I Series User s Guide 219 Figure 122 My Certificate Details...
Страница 238: ...Chapter 16 Static Route P 2802H W L I Series User s Guide 238...
Страница 250: ...Chapter 17 Quality of Service QoS P 2802H W L I Series User s Guide 250...
Страница 254: ...Chapter 18 Dynamic DNS Setup P 2802H W L I Series User s Guide 254...
Страница 282: ...Chapter 20 Universal Plug and Play UPnP P 2802H W L I Series User s Guide 282...
Страница 284: ...284...
Страница 324: ...Chapter 25 Troubleshooting P 2802H W L I Series User s Guide 324...
Страница 334: ...Chapter 26 Product Specifications P 2802H W L I Series User s Guide 334...
Страница 336: ...336...
Страница 348: ...Appendix A Setting up Your Computer s IP Address P 2802H W L I Series User s Guide 348...
Страница 404: ...Appendix G Legal Information P 2802H W L I Series User s Guide 404...
Страница 410: ...Appendix H Customer Support P 2802H W L I Series User s Guide 410...
Страница 418: ...Index P 2802H W L I Series User s Guide 418...