Chapter 21 Troubleshooting
P-2304R-P1 Series User’s Guide
218
2
Make sure you entered your ISP account information correctly in the wizard. These
fields are case-sensitive, so make sure [Caps Lock] is not on.
3
Disconnect all the cables from your device, and follow the directions in the Quick Start
Guide again.
4
If the problem continues, contact your ISP.
V
I cannot access the Internet anymore. I had access to the Internet (with the
ZyXEL Device), but my Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
2
Reboot the ZyXEL Device.
3
If the problem continues, contact your ISP.
V
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check
. If the ZyXEL Device is sending or receiving a lot of information, try closing
some programs that use the Internet, especially peer-to-peer applications.
2
Reboot the ZyXEL Device.
3
If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• Check the settings for bandwidth management. If it is disabled, you might consider
activating it. If it is enabled, you might consider changing the allocations.
• Check the settings for QoS. If it is disabled, you might consider activating it. If it is
enabled, you might consider raising or lowering the priority for some applications.
V
The WAN light is off
1
Check the Ethernet cable and connections between the ZyXEL Device
WAN
port and
DSL modem or switch that it is connected to.
V
I cannot get a WAN IP address from the ISP. (The INTERNET light is red.)
1
The ISP provides the WAN IP address after authenticating you. Authentication may be
through the user name and password, the MAC address or the host name.
Содержание P-2304R
Страница 1: ...www zyxel com P 2304R P1 Series VoIP Station Gateway User s Guide Version 3 60 10 2006 Edition 1...
Страница 2: ......
Страница 8: ...Contents Overview P 2304R P1 Series User s Guide 8...
Страница 26: ...26...
Страница 32: ...Chapter 1 Introducing the ZyXEL Device P 2304R P1 Series User s Guide 32...
Страница 40: ...Chapter 2 Introducing the Web Configurator P 2304R P1 Series User s Guide 40...
Страница 73: ...73 PART II Network WAN 75 LAN 85 NAT 97...
Страница 74: ...74...
Страница 105: ...105 PART III VoIP SIP 107 Phone 121 Phone Book 129...
Страница 106: ...106...
Страница 116: ...Chapter 9 SIP P 2304R P1 Series User s Guide 116 Figure 60 VoIP SIP SIP Settings Advanced...
Страница 128: ...Chapter 10 Phone P 2304R P1 Series User s Guide 128...
Страница 134: ...Chapter 11 Phone Book P 2304R P1 Series User s Guide 134...
Страница 135: ...135 PART IV Security and Management Firewall 137 Content Filter 145 Static Route 149 Bandwidth MGMT 153 Remote MGMT 165...
Страница 136: ...136...
Страница 144: ...Chapter 12 Firewall P 2304R P1 Series User s Guide 144...
Страница 148: ...Chapter 13 Content Filter P 2304R P1 Series User s Guide 148...
Страница 152: ...Chapter 14 Static Route P 2304R P1 Series User s Guide 152...
Страница 173: ...173 PART V Maintenance and Troubleshooting UPnP 175 System 187 Logs 195 Tools 209 Troubleshooting 215...
Страница 174: ...174...
Страница 186: ...Chapter 17 UPnP P 2304R P1 Series User s Guide 186...
Страница 194: ...Chapter 18 System P 2304R P1 Series User s Guide 194...
Страница 208: ...Chapter 19 Logs P 2304R P1 Series User s Guide 208...
Страница 220: ...Chapter 21 Troubleshooting P 2304R P1 Series User s Guide 220...
Страница 222: ...222...
Страница 228: ...Appendix A Product Specifications P 2304R P1 Series User s Guide 228...
Страница 258: ...Appendix E SIP Passthrough P 2304R P1 Series User s Guide 258...
Страница 290: ...Appendix I Legal Information P 2304R P1 Series User s Guide 290...